Need fast help... problem with .eps files

So I'm in a bind helping my company put out T-Shirts...
We need things in .eps format. I'm the one who has some design experience so I've been doing it. What we need though is the design to be saved on a transparent background so when it's imported into our T shirt program, it doesn't maintain the square from the artboard.
Not sure what I'm doing wrong.. any guidance?

Eps files generally have no background.
Are you certain here isn't just a white square or something in the file?
Or.. is there a drop shadow or outer glow applied? These effects will cause a background because of the transparency. Because an EPS is a flat file format, the best you can do is put a box matching the background color you want behind the shadow/glow, then save as EPS. Or remove the effect.

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