ScanJet N6350 and Windows 10 - Won't Install

Has anyone been able to install the ScanJet N6350 and its associated drivers and tool set in the release version of Windows 10 64-bit Enterprise Edition? I have tried the original CD and the updated install from HP's website. Both either hang or crash.

I was able to get my HP Envy 4500 printing wireless on Windows 10 by right-clicking the installation program and selecting "Troubleshoot compatibility". Use the recommended settings, which for me was Windows 7. I believe you can also specify which compatibility mode to run the program with in Properties > Compatibility if you prefer that route.

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HP LaserJet M1005 MFP and Windows 7 - Won't Install

I have just acquired an HP Notebook which connects well to an old HP LaserJet 6L as a local printer, but it won't connect to the HP LaserJet M1005 MFP. It does not find drivers when it searches on the net, and the drivers won't install from the CD which came with the printer either - it just hangs after a while.
I read some posts from other people who also have related problems. Can anybody help please?

The Windows 7 32-bit Print/Scan driver software can be found here <http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1839459&...>.
The Windows 7 64-bit Print/Scan driver software can be found here <http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1839459&...>
You are correct though, the installer on the CD does not support Windows 7 and there are no driver in Windows 7 or in Windows Update for this product. Hope this helps.

BlueScreen Error 9f and Windows Updates won't install

I just got my new T430 machine on Monday, but Windows 7 is already having issues - as of the first day!
When it goes into sleep mode it ends up shutting down instead, and I get a BlueScreen 9f error after I restart. When I try to install Windows Updates (I looked up this problem and I found information on the biometric fingerprint software causing problems - a problem that might be fixed with windows updates) it keeps failing. While it is trying to update, my computer shuts down.
It's brand new (it's actually a replacement for my last T430 that was having too many issues), and I'm worried. Any ideas what the issue could be? Is this something I just have to contact support for, or can I fix this myself? I've tried searching online for solutions, but no luck yet.
Greatly appreciate any help, thanks!

Hi, cberk
I did some research on the issue and found this document from Microsoft. It seems that this issue can be caused by an outdated BIOS and drivers. Due to this, I would recommend checking that all the drivers and the BIOS has been updated. It sounds like a few parts of your computer aren't communicating properly, which is most likely due to outdated drivers. The latest drivers for your system can be found here.
Hope it helps,
Adam
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I had an early version of photoshop (2.0 I think) that worked perfect on windows vista. I bought a new laptop with windows 8.1 and the photoshop won't install. Which version of Photoshop compatible with Windows 8.1 is closest to the older photoshop?

I had an early version of Photoshop (2.0 I think) that worked perfect on windows vista. I bought a new laptop with windows 8.1 and the Photoshop won't install. Which version of Photoshop compatible with Windows 8.1 is closest to the older Photoshop?

I think you mean Photoshop CS2. Photoshop 2 is from around 1992. The old Adobe activation servers were taken down. CS2 is about a decade old Adobe made a new download for old customers that legal customers can download and install. Download Acrobat 7 and CS2 products

Windows updates won't install

Hello,
I have a remote user whose Windows updates won't install. He has a Dell laptop with Windows 7 Pro 32-bit. You can bring up the update windows and start the install but, at exactly 10 seconds, it just says "Updates failed" and doesn't really give
any more information.
I saw the Windows update service was stopped, I started it and that didn't seem to help. I also tried the update troubleshooter and that didn't do anything. I checked for malware and didn't find any, and he has plenty of disk space. I didn't see
anything in Even Viewer or Reliability Monitor either.
What could it be?
Thanks.
Chris Hansen

Hi Chris,
Firstly, please check if those Windows Update have already installed:
1. Open Windows Update by clicking the Start button. In the search box, type
Update, and then, in the list of results, click Windows Update.
2.In the left pane, click View update history.
3. Click Installed Updates at the top of the page, there check if any Windows Update installed recently.
If there is no any Windows Update installed, try to
reset the Windows Update component to check if it could resolve the issue.
Karen Hu
TechNet Community Support

Windows Updates won't install - Error 0x80072EFD

Question
Windows Updates won’t install. I’m receiving Error 0x80072EFD. What can I do to solve this?
Answer
This particular error means that your computer was not able to connect to the Internet when it tried to install updates. First, check your Internet connection and then try again. If that doesn’t work, try the methods below.
Method A: Make sure that Windows Firewall is turned on, and temporarily disable third-party firewalls
Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
To complete this method, follow these steps.
Step 1: Make sure that Windows Firewall is turned on
To open Windows Firewall, click the Start button, and then click Control Panel. In the search box, type firewall, and then click Windows Firewall.
Click Turn Windows Firewall on or off.
Click On (recommended), and then click OK.
Step 2: Temporarily disable third-party firewalls
Click the Start button, click Control Panel, and then, under System and Security, click Review your computer's status.
Click the arrow button next to Security to expand the section.
Under Firewall, read the firewall status note. This information will indicate which, if any, firewall is installed and whether the firewall is turned on. For example, for ZoneAlarm, the notice will say ZoneAlarm Firewall is currently ON.
Open the third-party firewall application that is listed in the firewall status note, and temporarily disable the firewall. If necessary, refer to the firewall application documentation, or contact the application vendor for more information about how to temporarily disable the application.
Step 3: Try to install the updates again
If this method resolved your issue, follow the steps in Method B, step 2 to re-enable your third-party firewall. You might want to also check for and install any necessary updates to your third-party firewall.
If this method did not resolve your issue, continue with Method B.
Method B: Temporarily disable third-party antivirus software
Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
Note If your third-party firewall is still disabled from Method A, do not open e-mail messages, surf the Web, or use instant messenger at this point.
Step 1: Locate and temporarily disable your third-party antivirus software
Note Windows does not detect all antivirus software, and some antivirus software doesn't report its status to Windows. If your antivirus software is not displayed in Windows Security Center, and you're not sure how to find it, try any of the following:
Look for the antivirus software in the list of programs on the Start menu.
Type the name of the software or the publisher in the Search box on the Start menu.
Look for the software in Action Center:
Click the Start button, click Control Panel, and then, under System and Security, click Review your computer's status.
Click the arrow button next to Security to expand the section.
If Windows can detect your antivirus software, it will be listed under Virus protection.
If the software is turned on, check the Help documentation that was included with the software for information about how to disable it.
Note You may have to look in the application documentation to determine how to do this.
Step 2: Check for Windows Updates
As soon as the antivirus software is temporarily disabled, visit the Windows Update or Microsoft Update site again, and try to download and install updates.
If this method resolved your issue, and you were able to install the updates successfully, you should re-enable your third-party antivirus software.
If this method did not resolve your issue, continue with Method C.
Method C: Disable software accelerator programs
Disable any software accelerator programs that may be running. Some examples of these programs are file download accelerators and Internet speed accelerators.
Note If your third-party firewall is still disabled from Method B, do not open e-mail messages, surf the Web, or use instant messenger at this point.
Step 1: Disable software accelerator programs
To do this, select from the following options:
See the documentation that was included with the program.
View the Help files for your program.
Contact the program vendor. For information about how to contact the program vendor, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendors
Step 2: Install Updates
As soon as the software accelerator program is disabled, visit the Windows Update or Microsoft Update site again, and try to download and install updates.
If this method resolved your issue, you should enable the software accelerator programs that you disabled in Step 1.
If this method did not resolve your issue, continue with Method E.
Method D: Add the Windows Update Web site and the Microsoft Update Web site to the Trusted Sites list
Note If your third-party firewall is still disabled from Method A, do not open e-mail messages, surf the Web, or use instant messenger at this point.
To add the Windows Update Web site and the Microsoft Update Web site to the Trusted Sites list, follow these steps:
Start Windows Internet Explorer.
On the Tools menu, click Internet Options.
Note If you are using Internet Explorer 7, and the menu is not available, press the ALT key on your keyboard to access the Internet Explorer Menu.
Click the Security tab, and then click Trusted Sites.
Click Sites, and then click to clear the Require server verification (https for all sites in this zone check box.
In the Add this Web site to the zone box, type the following addresses, and then click Add after you type each address:
http://update.microsoft.com
http://windowsupdate.microsoft.com
Click OK two times.
Try to install the updates again.
If this method resolved your issue and you were able to install updates successfully, you should re-enable your third-party firewall if it is still disabled. To do this, see step 2 in Method A.
For more methods and advanced troubleshooting techniques, see You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates.

Mark, I've just been through this update issue with two installations. In my case, it seemed intertwined with authentification and indexing not working, either. Upon a transfer of my system disk to new hardware I got hit with the issue and couldn't fix it. Which is why I did a clean install of Win7 ultimate 64bit on my T61p. The install (including update) worked great until I ran the intel matrix storage manager update. This broke windows update. If you surf the web, and include "intel rapid storage manager" or "intel matrix storage manager" and "Windows update fails", you'll see that a lot of folks feel that the intel driver (or how windows handles it) is what breaks update. I tracked this down to a driver, iastor.sys, in windows\system32\drivers. I was able to fix my Window Update by copying an iastor.sys from another recently built machine (should be exactly the same, but this was my wife's T510, but still Win 7 Pro 64) to overwrite the iastor.sys that the intel update changed. To be clear: I couldn't get windows update or indexing to work. I overwrote* the "bad" iastor.sys with one that worked on another computer. Rebooted. Update worked. I just wanted to point out that instead of blindly installing updates to fix problems, folks should be aware that sometimes the update is the problem. Especially as these systems are off warranty and the drivers are not being updated. I've asked elsewhere, so let me ask here: Where is the System Interface Driver for t61p? Not listed anywhere on site, links on the web referring to it are all broken. Is the System Interface Driver now part of another driver program? Thanks! Jim T61p, Win 7 Ultimate 64bit, and T510, Win 7 Pro 64bit

Itunes wouldn't download the new update, so i had to uninstall itunes, and now it won't install. why?

itunes wouldn't download the new update, so i had to uninstall itunes, and now it won't install. why?

Hey megannnnn14,
Thanks for the question. I understand you are experiencing issues installing iTunes for Windows. The following article may help to resolve your issue:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well until the installer gets to "Running Package Scripts" then it stalls or hangs up and does not finish the installation. It runs and runs and runs. It never finishes. I wind up having to force quit the installer. Can anyone point me in the right direction?

Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
Thanks,
Vikrantt Singh

Why can't I open PDFs anymore and Adobe Reader won't install.

Why can't I open PDFs anymore and Adobe Reader won't install? This happens only in Safari. I have tried changing my security preferences but it doesn't help.

missyzz,
which version of OS X is installed on your Mac, and which version of Adobe Reader do you have installed? Did you ensure that all of your browsers were not running when you’d installed Adobe Reader?
To use Preview to open PDFs, download the PDFs to your Mac, and then use Preview to open the PDFs locally. Since you can open PDFs in Firefox, it sounds like you don’t need the Preview workaround.

I just paid the $19.99, and the app won't install. I have it already on my computer from a free trial a few years ago, but it won't let me continue without a serial number. My email didn't include that

I just paid the $19.99, and the app won't install. I have it already on my computer from a free trial a few years ago, but it won't let me continue without a serial number. My email didn't include that

Different licaensing methods, different serial numbers.
You won't be able to register a few year old software with the serial number from today.
Download a current version and install.

I've just reformatted my pc, reinstalled master collection cs5, and now it won't install the updates it downloaded, do we have any fix for this?

I've just reformatted my pc, reinstalled master collection cs5, and now it won't install the updates it downloaded, do we have any fix for this?

you can update manually, http://www.adobe.com/downloads/updates/

Windows Vista won't install Ipod

Latest version of Itunes 7.4.2 has been installed, unfortunately Windows Vista has located Ipod mini in "other devices" in "Device Manager", but it won't install the Ipod. I've reinstalled Iteune three times and searched the Windows Vista disk, but with no luck.
I'm on the verge of selling the ipod - any advice would be welcome.
Thanks

I suggest either getting a Mac or going back to Windows XP because Vista is known to have these problems.

Windows 8.0 Volume License machines reboot and windows 8.1 is installed??

We are a small private university with 484 computers running Windows 8.0 with MAK key.
This week we have had 2 Windows 8.0 computers spontaneously upgrade to Windows 8.1.
Since we do have a windows 8.1 MAK key all we had to do was enter the correct key and the computers were fine but everything I am reading about Volume Licensing says that this is not an upgrade path for Windows 8.1.
Is Microsoft pushing out Windows 8.1 slowly to volume licensed computers on Windows 8.0, or is this just some sort of anomaly that may happen occasionally.
One of our operators reported that the usual blue banner prompting upgrade appeared the day before but did not have an option on the banner to deny the upgrade. The next morning when she booted the computer, Windows 8.1 installed and we had to enter
the 8.1 MAK key and all appears to be well.
This is not really a complaint, just that we were VERY surprised when it happened, hoping it was not some sort of hack by a third party.
Jim Smith[REMOVED]
Lubbock Christian University
Technology Services
[removed]

Hi,
I don't know how useful this information will be for that many machines. This was also observed on 8.1 Pro, not Enterprise, but here is what I found while doing multiple different upgrades... just so I could figure out how to stop them...
Windows Update KB2973544 triggers Win 8.1 to automatically install.
http://support.microsoft.com/kb/2973544
In addition, KB3008273 appeared in Nov. 2014, which is also related to the automatic installation of Win 8.1... It actually replaces KB2973544.
http://support.microsoft.com/kb/3008273
Windows Update KB2871389 makes Win 8.1 available in the Store, and is a prerequisite for KB2973544 and\or KB3008273. You might uninstall it also.
https://support.microsoft.com/kb/2871389/en-us
I have found that the installation of KB2973544 and\or KB3008273 create Scheduled Tasks in Task Scheduler under *** Microsoft \ Windows \Setup***
They are...** 8.1 Auto Install Ping** and **8.1 Auto Install V2**. They are scheduled for 8pm Daily.
I clicked on both and selected "RUN", as I didn't want to wait several hours to see what happened... A download started immediately.
After downloading for about an hour, I restarted the machine to see what would happen... The download resumed quickly after the restart.
After the download started again, there were two more Scheduled Tasks added to the same location....   **Windows AutoUpdate Setup Resume Task**... which was running, and
**Windows AutoUpdate Setup Store Resume Task**... which is *Ready*, but has NEVER run.      There was a Service *Modern Setup Host* running in Taskmanager.
***I have found that the only way to stop the installation of Win 8.1 once the Scheculed Task ....   **Windows AutoUpdate Setup Resume Task** is indicating "At Logon" for it's Trigger,
is to end all the tasks showing, starting with that one, and then the ** 8.1 Auto Install Ping** and **8.1 Auto Install V2**.
After Ending the tasks Delete them...
After deleting the Tasks, I had to go to C:\ $Windows.~BT, which is a Hidden File, and delete anything that has a recent date... especially the .esd file (Install.esd) of 2.67GB..
I deleted anything that was newer than one week. You could probably delete everything inside the *Sources*, *Support*, and *Drivers* folders...
Also uninstall the mentioned KB's, starting with the newest, and doing the KB2871389 last, as it requires a reboot.
Any attempt to reboot the machine before doing this results in the installation of Win 8.1 starting...
If you were to End the tasks and disable or delete them while the **Windows AutoUpdate Setup Resume Task** is still showing a
Date and Time for it's trigger, deleting the $Windows.~BT files may not be necessary.
The biggest issue with this process is that you may be denied access to the $Windows.~BT folder. If that is the case, you will need to take Ownership of it.
If you disable and delete the Scheduled Tasks, and uninstall the previously mentioned KB's shortly after selecting *Remind Me Later*
THE FIRST TIME, the process will be stopped, and it won't be necessary to delete anything in the $Windows.~BT folder.
You should have about 24 hours to do this.
After uninstalling the KB's and deleting the scheduled tasks, a new scheduled task has appeared.
It is *Pre-Staged GDR Notification*, and is scheduled to run at *8PM of Every Thursday of Every Week*. My guess was that this is to remind you to install the Win 8.1 Update.
It actually causes another task to be created... *Windows Upgrade Notification Task*... It runs at the *Log On of Any User*
I couldn't get this task to show a notification. The task ran when I did it manually, but generated an error message in the log... *Specified Module Could Not Be Found (0x8007007E) Windows Upgrade Notification*
This is most likely because the KB's have been uninstalled.
I'm sure they can be disabled as well, if you want to stop\prevent the reminders.
I know that once Win 8.1 Update actually installs, those scheduled tasks no longer exist. In fact, the entire SETUP folder disappears.

Windows 7 won't install any Audigy 2 ZS drivers

I did a clean install of Windows 7 and noticed right away, that the drivers for my Audigy 2 ZS didn't get installed. Here is the error I was given via device manager / properties for card:
The drivers for this device are not installed. (Code 28)
This operation requires an interacti've window station.
Drivers I've tried:
From Windows Update, dated October 4, 2008<
Creative's website, Driver version?2.8.00, dated July 3 2009
Creative's website, Beta driver version 2.8.00, dated Oct 2009
Creative's website, Vista driver 2.2.0002, dated March 6, 2007
danielk's audigy support pack 3.5
When I tried the Creative executables and danielk's support pack, I do not get any errors during any parts of the install(s).
Windows Updates says the install failed with unknown reason. When I attempt to "update driver" through device manager, it says it finds the driver but it gives me the same error as mentioned?above: This operation requires an interactive window station.
What else can I try? I've also done an "upgrade" install of Windows 7 on top of the clean install (out of desperation). At this point, I feel like reloading my XP imaged install,?so I can have working audio again.
So, please, if there is something I can try, then please help. Is there a way to do a "logged" install and send it to someone at Creative?
Thanks for your time

So, just to update everyone on my situation. I think my issue was caused by the migration tool, Windows Easy Transfer.
I formatted the partition the partition that Windows 7 was installed on, and did a fresh reinstall. Upon first boot of the new reinstall, the audio drivers were still not installed. I then immediately tried to "update drivers" via device manager and Windows installed the latest beta drivers from October , 2009 with no errors.
Is there any reason why the install won't install the drivers on its own? Did it not ship with Audigy 2 ZS drivers?

Windows 8 Won't Install over 29 Updates

I have an ASUS laptop and about 3 months ago it got some updates that it won't install. It downloads and says it installs them, and when I go to restart the computer it gets halfway done and says "failure to configure updates, reverting changes."
I have literally tried everything. My computer has found corrupted files and it cannot fix them. Maybe I should start there? Not sure what to do though! HELP!

Hi,
Apologize for the late reply.
2014-06-02 16:46:50:989 4660 1e84 Handler FATAL: CBS called Error with 0x800705b9,
2014-06-02 16:46:50:991 4660 1a50 Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x800705b9
2014-06-02 16:08:41:654 1016 19c4 DnldMgr WARNING: CheckIfDirExists returned error 0x80070002.
2014-06-02 16:09:04:016 1016 1e54 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070490
2014-06-02 16:08:32:776 1016 10c8 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070490
What is the situation by now?
The Windowsupdate.log shows error 0x80070490, 0x800705b9, which means some of the windows components are corrupted.
Windows Update error 0x80070490
Fix Windows corruption errors by using the DISM or System Update Readiness tool
ADD infor: Windows Update error "0x80070002" or "0x80070003"
As DISM tool we have already tried, please take a look for the other methods mentioned in the KB aritcle I posted earlier.:
"Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when you try to install Windows updates
Best regards
Michael Shao
TechNet Community Support

ScanJet N6350 and Windows 10 - Won't Install

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