I just paid the $19.99, and the app won't install. I have it already on my computer from a free trial a few years ago, but it won't let me continue without a serial number. My email didn't include that

Different licaensing methods, different serial numbers.
You won't be able to register a few year old software with the serial number from today.
Download a current version and install.

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I just bought a new macbook pro and my CS6 migrated, but now when I open existing documents, it launches a free trial version. There doesn't appear to be a way to enter my serial number or communicate that I simply have a new computer. HELP! There is no c

I just bought a new macbook pro and my CS6 migrated, but now when I open existing documents, it launches a free trial version. There doesn't appear to be a way to enter my serial number or communicate that I simply have a new computer. HELP! There is no customer support for this. I can't believe what a poor service company Adobe is!!

The problem was that you migrated CS6. Unfortunately, migration doesn't work because it doesn't move all the files.
First, you'll need to use the Adobe Cleaner Tool to remove the components that were installed:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Second, you should install a clean copy of CS6. Here is a link:
Other downloads

I installed Adobe CS6 Design & Web Premium on my Mac Book Pro a few years ago but have repeatedly encountered problems with the programs freezing or not opening properly. It's a Student and Teacher Licensing version so an academic ID is required but I am

I installed Adobe CS6 Design & Web Premium on my Mac Book Pro a few years ago but have repeatedly encountered problems with the programs freezing or not opening properly. It's a Student and Teacher Licensing version so an academic ID is required but I am no longer a student--can I still reinstall it since my academic ID may no longer be valid?

Erin Elzo as long as the serial number has been registered under your account at http://www.adobe.com/ then you should be able to continue to utilize the software. You can find details on how to locate your registered serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

I'm tried to enter my credit card info but it keeps saying declined I had this issue a few years ago but I forgot how I fixed the issue

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If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

New Computer: I purchased and registered CS5 a few years ago but original disks are far away. Is there a way I can Download the CS5 I paid for?

Hi,
My MacBook Pro finally died and just while I was on the other side of the country away from my original disks. Anybody know how I can download a copy of CS5 that I purchased a few years ago?
Thanks

Download CS5 products
Mylenium

I have a subsription to the cloud indesign and I cant open the application without a serial number?

I have a subsription to the cloud indesign and I cant open the application without a serial number?

http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
-has a link about why you are prompted to enter a serial number

I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise

I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise

Uninstall and try the Adobe Creative Suite Cleaner Tool before reinstalling - it helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

My iphone 4 isn not responding the screen is just showing a usb lead and the itunes symbol. When i plug it into my desktop mac and link it to itunes ,itunes is telling me the phone is in a restore mode .can i get it to respond without restoring ?

my iphone 4 is not responding the screen is just showing a usb lead and the itunes symbol. when i plug it into my desktop mac and try to sync it to itunes ,itunes is telling me the phone is in a restore mode. How do i get it to respond without restoring the phone to new ? there is no option to restore with backup as i have not backed up any of the data on the phone any help would be greatly appreciated thanks

http://support.apple.com/kb/HT1808
You can't not restore if you have reached this point

How can I get the apps that I paid for on iTunes and the app store I don't have a computer I paid for them using my ipad and everytime I try to redownload them it asks for my card number and when I put the number in it tells me that the number is not a wo

Ok can anyone tell how I can get the apps that I paid for on iTunes and the app store using my I pad because I don't have a computer and when I try to redownload the apps it keeps asking me for my card number and when I give it my card info it says that it's an invalid number when I know that it's not

If you are getting an 'invalid security code' message then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Is there a way to increase the icon size (and the text below) without using zoom? I am trying to help out someone who has moderate visual impairment that does not want to use zoom just to see the icons and their labels.

Is there a way to increase the icon size (and the text below) without using zoom in iOS 7? I am trying to help out someone who has moderate visual impairment that does not want to use zoom just to see the icons and their labels.

Hello Apple.
It seems you have gone to great lengths to improve accessibility in many areas of the iPad. Why was this obvious problem with icon text size missed? (It's not with the Mac.). And for so long too.
Do you employ people with actual accessibility problems to help you do UI design?
I think too, that some buttons are too close for people who might have motor control problems.
I love my iPad but I fear as I age, the iPad might not keep up with me.

I bought photoshop elements 8 a few years ago. I had to reinstall my computer, and I can't find this PSE 8 on Adobe. Only the 12 is available, but I've paid a serial for the 8. Can you help me please ?

I bought photoshop elements 8 a few years ago. I had to reinstall my computer, and I can't find this PSE 8 on Adobe. Only the 12 is available, but I've paid a serial for the 8. Can you help me please ?

Download Photoshop Elements products | 9, 8, 7
Mylenium

I just bought an android phone and the previous owner of the number had an iphone and imessage wont work, how do I fix that?

I just bought an android phone and the previous owner of the number had an iphone and imessage wont work, how do I fix that?
I recently bought a Samsung Galaxy S4, and my wife has an iphone. We found out that imessage wont come through from her. After we went to the AT&T helpdesk they said that she could turn off imessage on her phone and that I would get texts on my S4. But then so would everyone else who has an iphone. That won't work for everyone in my company that has an iphone. So what I am wondering is- since I recently got this phone, should I get a new number? Or should I contact ATT or contact Apple to try and get this number de-activated? I'm thinking I'll never get into the icloud account that this number is attached to, but maybe someone has some advice on that?
I just sincerely want imessage to work on this phone and I'm willing to take the steps to do that.
Please help

Either one of the two should work - getting new number from carrier or contacting Apple to revoke phone number from imessage system.
That is if your problem is described correctly.

How do I get my bookmarks to display again in a column on the left of my screen, just as it always has and the way I like them. I do not want to use full screen display without the bookmarks showing.

I have a full screen and cannot see my bookmarks.
How do I get my bookmarks to display again in a column on the left of my screen, just as it always has and the way I like them. I do not want to use full screen display without the bookmarks showing.

View > Sidebar > Bookmarks (Ctrl+B)
Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily.

I won Lightroom 1.0 a few years ago at an Adobe clinic in Fremont. I have since misplaced the original disk and cannot get the program to open. It wants a serial number and I don't have one. How can I get the serial number so I can use the software?

I won Lightroom 1.0 as a door prize a few years ago at an Adobe clinic in Fremont. I have since misplaced the original disk and cannot get the program to open. It wants a serial number and I don't have one. How can I get the serial number so I can use the software?

Thanks for replying, Jim. I wasn't planning to use it for raw images. I shoot film, black and white, and have many negatives I want to print. I am unfamiliar with the upgrades in Lightroom. I wasn't unhappy with the version I have. It was useful for my purposes.
Because it was a few years ago, I don't remember if I registered the product. I was able to login to my account. But could not find a path to communicate with Adobe. I will keep trying.
Ken

I just paid 9.99 for the photoshop cc and the lightroom offer, however lightroom is not showing in the install menu so i can't download it, please help

i just paid 9.99 for the photoshop cc and the lightroom offer, however lightroom is not showing in the install menu so i can't download it, please help

Hi Clintz,
Please try the solutions suggested here:
Available updates not listed
Thanks,
- Dave

I just paid the $19.99, and the app won't install. I have it already on my computer from a free trial a few years ago, but it won't let me continue without a serial number. My email didn't include that

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