Scanning not working HP Deskjet F4440

The last time I installed new ink cartridges and printed the alignment page, my printer would not scan it. A blinking orange light flashed at the front of the printer instead. I have been unable to scan since then and print quality is blurry because the printer is not aligned. I've tried almost every HP troubleshooting solution. Print & Scan Doctor tries to install the latest software, but when it gets to almost 100% either a runtime error comes up or a message that says "Download Failed" . I tried uninstalling the printer and then tried to install software again but got the same thing. I can't install HP Solution Centre because it says that I need administrator rights on this computer (I am an administrator...there's only one user on this computer). When I tried to contact HP, it wouldn't give me a phone number or chat link because it says the product is no longer covered by HP support. Help!!

Hello,
Please click HERE to access the steps that should resolve the issue .

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Hi,
Download and run HP Print and Scan Dr utility from link below to troubleshoot the issue.
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
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Hi jkshipra22,
Thank you for your reply! For further assistance I will need to know:
If the printer is able to make copies by itself. Copy Text or Mixed Documents.
If the power cable plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try our HP Print and Scan Doctor, and let me know what happens.
Hope to hear from you, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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arlyon wrote:
.... When trying to use scan to computer directly from the scanner, I get a message that I need to enable scan to computer....
Hi,
Please try the following steps:
(a) Double click printer icon on desktop,
(b) Click Manage Scan to computer,
(c) Enable it and tick the box enable it with Windows
(d) Click Ok (or Apply).
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Hi,
My scaner on my computer didn't open, I turned on and off everything, but nothing. I could see the scan option and click on it, but the next box didn't open properly.
So I trashed the program and reinstalled, now I only have the printer option and no scanner option? And I am not able to scan from the printer to the computer I am told that i am unable to do this. So now i can't access my scanner?
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Burley

Hi @Burley22 ,
I see that you are having issues scanning from the printer to the computer. After uninstalling and reinstalling the printer software, you only have the printer installed and not the scanner. I will certainly do my best to help you.
Did you download and install the printer drivers or run the Apple Updates?
Repair the Disk Permissions and Reset the Printing System on the computer.
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
If the printer name is selected correctly and you still don't have the option to scan even from Printers and Scanners, please try the following steps:
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
You might have to uninstall and reinstall the printer one more time.
Once you are able to scan from the computer, check the Scan to Computer setting from this document.
A 'Computer Not Found' or 'Connection Error' Message Displays for HP Deskjet 3510 and Deskjet Ink Ad...
You will have to follow the steps from 10.8.
Please provide how the printer is connected, so I can further assist you. (USB/Wireless)
Were you able to scan from the computer?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Many users seems to be experiencing the same: worked great under iOS 7.0X, now just not scanning. Some 'kinda' fixes: make sure your finger is cold or, plug in the phone to the charger or computer, or place your phone in the fridge for half an hour or so. All the others of rescanning / resetting your iPhone seem to offer no improvement.
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Scanning not working b/c ICMP or SNMP is blocked?

I'm having a terrible time getting scanning over the network functioning on 10.6.1 with my Brother printer/scanner. (Printing works fine.)
Because scanning works over USB, I suspected something was being blocked by the Mac. I turned of the firewall and still no luck. So I ran TCPDUMP and it looks like ICMP and/or SNMP is being blocked. This is what I get when initiating a request to the scanner:
18:00:40.845716 IP macbook.suthoff.com.64048 > brother.suthoff.com.snmp: C=internal GetRequest(45) system.sysName.0 E:2435.2.3.9.1.1.7.0
18:00:40.848540 IP brother.suthoff.com > macbook.suthoff.com: ICMP brother.suthoff.com udp port snmp unreachable, length 36
18:00:42.846122 IP macbook.suthoff.com.57266 > brother.suthoff.com.snmp: C=internal GetRequest(45) system.sysName.0 E:2435.2.3.9.1.1.7.0
18:00:42.848749 IP brother.suthoff.com > macbook.suthoff.com: ICMP brother.suthoff.com udp port snmp unreachable, length 36
Anyone else experiencing this? Tips? Suggestions?

Then I would contact Brother tech support. I would also check for any updated drivers for your model. I went through this with a non-network model that bugged me badly until I traded emails with Brother tech support. It can take some research to find out what Brother models will and will not play nice with OS X. Contact their tech support. It sometimes took a couple of days to get a reply, but they did reply. Check their support web site for drivers in case new ones have been posted. Most printer manufacturers are playing catchup with SL. If you do have the most current drivers, then try uninstalling what you have, delete the printer in Print & Fax. reinstall the software an re-add the printer as well as configuring the Brother software to use the appropriate network connection - USB or Ethernet as I recall. Since the Brother model I have isn't a network model I don't know how the network configuration goes. Sorry.

Scanning not working HP Deskjet F4440

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