Scheduled REport Failuer

What does this error mean?
Error in File C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Data\procSched\REPORTING-01.reportjobserver\~tmp814595033916516.rpt: Failed to retrieve data from the database. Details: [Database Vendor Code: 201 ]
WHen i open the report directly in crystal reports editor it runs fine after entering in the database logon info, i have verified the report is also getting the correct login information.

Hi Casey,
The most likely issue is that the CR server cannot connect to the db. Check that the appropriate ODBC/TNSName etc are available from the server
It can also be caused if the account the server is running on does not have permission to go to the db server
Regards
Alan

Similar Messages

Ssrs scheduled report

Hello,
Users are using a report daily which has two parameters:
@Date and @clientName
The users run this report for different month-ends manually...
This report is now scheduled to run on the 10th of every month at 2:00 am. with th efollowing parameters:
The @Date is set for the last day of the previous month.
The @ClientName is always the same. i.e. @client1
The way I have scheduled it is, say today is 21st July 2014, I placed the date 30 june 2014 into the @Date parameter.
Question:
Instead of me typing the date for the @Date parameter, i.e. 31 june 2014, how can the report do this so that it knows what @Date parameter to use when it automatically runs.
If I do not manually change the @Date parameter, then for the following month it still uses 31 june 2014 but I have to manually change the scheduled report and enter 31 july 2014 for the next run and so forth.
Remember that I do not want to change the format of the report because the users run this report too and they use different dates.
Any suggestions please?

Hi arkiboys,
According to your description, you want the report can auto type the last day of the previous month as the @Date value, rather than manually type the date. To fix this issue, we can type the last day of the previous month with expression as the default value
for the @Date. Then it automatically runs with the default date based on the date, without manually modification. For more details, please see:
Edit the report with Report Builder.
Right-click the @Date parameter to open the Report Parameter Properties dialog box.
Click Default Values in the left pane.
Specify a value with the expression below:
=dateadd("d",-day(today),today)
Users can change the date for the @Date parameter to others based on their region when he view the report.
Hope this helps.
Thanks,
Katherine Xiong
If you have any feedback on our support, please click
here.
Katherine Xiong
TechNet Community Support

Error while scheduling report for SAP users

Hi All,
We have SAP authentication enabled in our BO environment. (BO XI 3.1 sp2 FP 2.6 on windows 2003 server).
There are some webi reports based on BW Bex queries that we are trying to run on behalf of certain SAP end users. This we are doing using "schedule for" option.
Now what is happening here is if the end user has logged in once in BO system ,it runs fine. But in case user has not logged in to BO (using infoview etc.) ,it throws error saying "incomplete logon data" . Also if user changes or reset his password in BW and if he doesn't login to infoview after that ,system throws another error "Name or password incorrect (repeat logon)".
Based on these observation, we are suspecting if BO system uses stored SAP users credentials while scheduling report for them based on their last login.
Would like to mention here that we have checked option "automatically import users".
Please advice if this behavior is normal or we are missing some setting.
Thanks in advance,
Chandra

Hi All,
Any pointers or suggestions for this issue ??
Is there a setting/option avialable in CMC which could resolve these errors.
Or, user has to login once to infoview in all circumstances to avoid these errors.
Thanks,
Chandra

Issue with SAP Single Sign-On and Scheduling Reports

Hello --
We are on XI 3.1 with SAP BW and SSO. Some users are getting failures with this error message when they schedule a report to run:
"A database error occured. The database error text is: Unable to connect to SAP BW server System received an expired SSO ticket. (WIS 10901)."
It SEEMS as though the users are fine if they schedule the report to run immediately and have it run every hour (or less) after that. If they schedule it to run several hours from the time they are in the system, however, it looks like they begin getting failures around 8 hours after they were in the system. This would make sense from looking at the "InfoView and Central Management Console Session Management" document (https://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/405547f9-b840-2b10-44b5-8e17ff9e48a9&overridelayout=true) since a logon token expires after 8 hours, but since it is a scheduled report, and the user is not logged in through a browser, how is a token being passed? Is it captured and included when the report is scheduled? Would disabling logon tokens fix this issue? How is authentication handled here if they are disabled?
Thanks for any info
Casey

Hi Gurus
I am facing the exact same error.
However, we are not trying to schedule the WEBI report.
The user gets this error even when he is running on demand from the portal.
Here are the various steps tha twe have tried and still it doesnt work:
1) Refreshed and created new Universe connection
2) Bounced BOE server
3) Synced up the SSO timeout ticket to 8 hrs on all systems including BOE
4) Changed browsers
5) Removed cache, cookies etc
Please help.

The status of scheduled report in java application ?

Post Author: Jay_Misys
CA Forum: JAVA
My java application is running on application server (websphare / java application server)
I schduled the report published on crystal report server
the java code is like:
BIPlatform bipService = new BIPlatform(new Connection(new URL(servicesURL + "/biplatform")), oSession.getConnectionState());
ResponseHolder rh=bipService.get("path://InfoObjects/"+sCrystal_Reports_Folder + reportName +
"@SI_SCHEDULEINFO,SI_PROCESSINFO" ,oGetOptions);
InfoObjects oInfoObjects = rh.getInfoObjects();
CrystalReport oCrystalReport = (CrystalReport)oInfoObjects.getInfoObject(0);
SchedulingInfo schedulingInfo = oCrystalReport.getSchedulingInfo();
schedulingInfo.setRightNow(Boolean.TRUE);
oCrystalReport.setPluginProcessingInterface(procInfo);
oInfoObjects.setInfoObject(0,oCrystalReport);
bipService.schedule(oInfoObjects);
Pls help me to get the status (running / sucessfully generated/ failed etc...) of scheduled report ?

out = new FileOutputStream(matcher.group(1)+".open" , true);
                      FileChannel ch = out.getChannel();
                                   FileLock lock = ch.lock(0L, Long.MAX_VALUE, false);
                               // Connect print stream to the output stream
                                   p = new PrintStream( out );
                        p.println ("\n" + parms.getProperty( value ) + "\n");
                              p.flush();
                        p.close();
                              lock.release();Ok, I tried implementing locks but I dont know why it is not working...An exception is thrown and nothing is wriiten to the file. I have employed a complete lock on the file so that no other JVM application can use it.
Actually this is a server that grabs data sent from an Iframe and writes it down to a temp file. I open a file input stream, lock it and then use a printwriter strream to write the realyed data to the file. Any inputs as to what is wrong with the code snippet above?????

How to display "No data for yesterday" in a scheduled report on Webi

Hi All,
In Webi, I am working on scheduling reports and was asked by a user if the scheduled report on Webi can display "No data for yesterday/no orders for yesterday" when the report returns no data due to No Orders submitted or a business holiday. This sounded a good idea to me as this report only looks for previous days orders/sales and there are many instances when the report will return blank page due to no activity the day before.
Can anyone please guide me on the possibility of achieving something like this on Webi using Bex query.
Any help will be appreciated .
Thanks
Gaurav

Hi,
You can format the blocks in the report as "Hide When Empty" or "Hide When [some formula]" and have a blank cell added behind these blocks with a text "No Data for Yesterday"
Need to set the relative position and ordering for this accordingly.

Email background schedule report to gmail or yahoo mail

Dear Expert,
My self Nayan Lad having 1 year exp in SAP ABAP.
Now my request is How can I send mail the background schedule report to some person's personal mail id through SAP.
Please guide me so I can explore my knowledge.
Thanks & regards,
Nayan Lad
Moderator Message: Please search for available information.
Edited by: kishan P on Nov 11, 2010 11:03 AM

hai ,
please go through this example bcs_example8.
thankyou,
anji.

Failed to schedule report in Excel format

We have successfully scheduled report in PDF format, however, we go the error message "Error in File D:\Business Objects\BusinessObjects Enterprise 11.5\Data\procSched\eagnmnsx2c5.reportjobserver\~tmp2ee063064fe000e.rpt: The request could not be submitted for background processing" if we select excel as schedule format.
Anyone has any idea why it's happened?
Thank you very much for your help.

If you are using BOE Java SDK please refer to the following link for the code:
http://wiki.sdn.sap.com/wiki/display/BOBJ/JavaBusinessObjectsEnterpriseSDKSamples
Select Scheduling option to get quick access to the code.
Also see if you can schedule the report to excel format through CMC or not.
Regards,
Anuj

Strange issue with WEBI schedule Report

Hi All,
I have a strange issue with schedule WEBI reports, a schedule report runs for Hours , i reschedule it again by deleting the instance and the schedule report never got succeed even after running for hours.
Any idea???
regards

Hi Manoj,
1. Try to put some filters in the report and then run the report. if it takes less time, then probably your query is fetching very large data.
2. MDX query error may be the reason , this error come when a query runs endless, please try running the query 2-3 times, or when load on server is less.
Hope this will help,
Anamika.

Unable print scheduled report on network printer using BOEXI 3.0

Hi,
I'm unable to print a scheduled report on network printer using BOE XI 3.0. I get the following error
Error Message: Error in File ~ce6a054be1a25b52.rpt: Request cancelled by the user. ]
Has anyone encountered this kind of problem and know what the solution is?
Thanks,

Hey Falk,
Thanks for the response.
I can print on a network printer after I changed 'Crystal Reports Job Server' to run under a user account that has privileges to access the printer.
To answer your questions regarding the problem:
>Can you schedule the report successfully ?
>>Yes I was able to schedule the report successfully
>Can you print the report successfully?
>>NO the scheduled task would fail with the error message as posted above.
Thanks,

Scheduling reports

Hi Experts,
I have a few questions on scheduling report runs. Background is that we need to set up some reports to be run daily and be ready when people come to work in the morning, for example daily pick list, etc.
- How do you set up this kind of daily reporting runs?
- Is this possible for "all" (most) reports in SAP?
- Can these reports be saved to a file on a harddrive/server or sent out as a file in an email?
Thank you!

Hi,
Currently, only XL Reporter supports scheduling reports. Crystal Report is planed to add this function in the near future. That is all I can tell.
Thanks,
Gordon

How to e-mail/not e-mail a scheduled report based on records returned

Hi Everyone,
Is there a way that there can be logic performed on a report that has been scheduled and ran before it gets sent via e-mail to the end users? We have scheduled reports that often end up with 0 records returned but users still get the e-mail with the report that contains 0 records. I would like to e-mail the reports only if the records returned is greater than 0.
We are on v3.1 so if there is a solution for 3.1 that would be great. If this capability exists in 4.0, that information would be very helpful as well.
Thank you for your time.
David Hellinger

Apply an event on your report.
First go to Cmc, create an event based for example on a file that should be created in certain route if the query won't return 0 rows.
Then apply this event in your report Schedule option Event.

Scheduled report corruption

Hi, we have been using BO Enterprise 11 for sometime without any problems, but recently scheduled reports are being produced with varying format issues. Sometimes a report is OK, but the next time it runs the layout of the report will be corrupted.
Correct:
     Analysis of Open MCR Changes, by Logging Category not assigned to a Release
     Open Changes     Logged today
     Logging Category :     C MCR CANDIDATE      65      1
     Logging Category :     C MCR CHANGE      3      1
      68      2
     Analysis of Open MCR Changes, by Logging Item not assigned to a Release
     Logging Item:     MCR ORDER MANAGER SYSTEM      16
     Logging Item:     MCR WEBSITE LIVE      16
     Logging Item:     MCR ORDER PLACEMENT MANAGER SYSTEM      4
Incorrect
     A
     Open Changes     nalysis of Open MCR Changes, by Logging Category not assigned to a Release     Logged today
     Logging Category :     C MCR CANDIDATE      65      1
     Logging Category :     C MCR CHANGE      3      1
      68      2
     A
     nalysis of Open MCR Changes, by Logging Item not assigned to a Release
     MCR ORDER MANAGER SYSTEM      16
     Loggi
     MCR WEBSITE LIVE      16
     Loggi
     MCR ORDER PLACEMENT MANAGER SYSTEM      4
     Loggi
Any thoughts?
Andy

The problem is that, as Kappy says, the backup software cannot know the files have been corrupted. Hard drive damage - a frequent cause of corruption - can be repaired, but only an application that can read a particular file might know if it has been corrupted, and even then it might not be apparent until you notice errors in the data that the file should contain.
The only way to protect against corruption is to:
1) Keep incremental backups, like Time Machine does
2) Keep a minimum of two _completely separate_ backups
3) Use two different backup programs (I like Time Machine + [Carbon Copy Cloner|http://www.bombich.com>)
4) Archive important files periodically to CDs, DVDs or additional hard drives and store them away somewhere cool, dry and dark and don't touch them again. Note that, even stored properly, they dyes in home-burned CDs and DVDs will eventually degrade and destroy the data they contain, so don't rely on these for seriously long-term storage.

Scheduled report with sub-reports (Encapsulating page failed).

Hello Everyone
I am fairly new to reporting and SAP.
I do have a main schedule report containing 4 sub-reports in the sections and 1 sub-report in the page header.
The report runs fine in the Infoview development folder, But whenever its deployed in system_testing folder, it doesn't open and gives the following error:
"ERROR IN FILE XXX:Encapsulating page failed."
I talked to DBA to change the permission for the user, but they don't agree. since its a scheduled report, user can only access the instance of the report, not to run it.
How can I make sure that the sub-reports don't run when user opens the report.
I appreciate any help in advance
Thanks and regards
MJ

Hi All,
We have been facing the "Encapsulating page failed " error sporadic in our Crystal reports. It is not happening always.
We have tried with different user accounts, it did not help much. Also tried various suggestion from the following SAP Notes:
1536964 - Encapsulating page failed - The error change to Database error when the preference is changes
1211088 - Error message "Encapsulating Page Failed" - This is not the case with our reports, we still have some reports facing the same error without an subreports in it
1543412 - Infoview warning: "Error in File xxx : Encapsulating page failed - tried implementing the recommendation , but no help
1900672 - Error: Encapsulating page failed while viewing Crystal Reports based on stored procedures in BOXI 3.1 -- Our reports are not based on stored procedures.
We have faced this error in many different version of BOXI 3.1 like SP4.1, SP7.1, SP7.2. But the behaviour is similar. We have a clustered machine with 2 BOE servers and 2 Tomcat servers.
I have tried activating E2E tracing, but I really couldn't understand the reason for error from the logs. Our reports connect to datasource using webservices.
some information from the error traces.
Verkapseln der Seite nicht möglich.. Internal error: CrpeMgrPEEncapsulatePageEx
I would like someone to help me troubleshoot the problem. I can share the logs if needed. Please direct me to the correct forum if this is outdated.
Regards,
Prarthana

Scheduled report name

Hi,
We have made a custom report for UCCX8.5, which we'd like to schedule. This report can only show the details of one CSQ, by selecting a CSQ filter. Because of this we'll need to schedule a new task for every CSQ. Here the issue arises: when I look at the scheduled reports overview, all reports have the same name: The name of the report. This makes it impossible to see which scheduled report is which. So it'll be really hard to delete or add one later.
Is there a way to change the name of the scheduled report task?
Regards,
Ruud van Strijp

This is one of a few scheduler-related limitations of the HRC. Another is that the machine running the client must be running and actively logged in for the system tray-based (i.e. not a windows service) scheduler app to trigger.
My advise on this one is to upgrade to the latest 9.0 build where you can switch from the legacy HRC client to the new Unified Intelligence Center (CUIC) reporting engine. This is a browser-based UI and was ported over from UCCE so now both products have the same reporting engine. As luck would have it, you can name the schedule when you create it with CUIC:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_902/user/guide/CUIC_BK_R4B100EB_00_reporting-app-user-guide-902_chapter_01000.html
With that said, you'll have to redo your custom report by spinning up a lab instance of CUIC Premium (not bundled with CCX) so you can create the report definition. Once you have that, you can import it into the embedded CUIC Standard instance on CCX and be good to go. The SQL stored procedure process remains unchanged.
In case you're inclined to dismiss this advice, note that HRC is EoL. In 9.0 you can pick one or the other but it's gone entirely in 10.0; CUIC only. So, it's only a matter of time before you have to cross this bridge anyways.
Please remember to rate helpful responses and identify helpful or correct answers.

Scheduled REport Failuer

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