Scheduled Report in CUIC Dashboard

Hi,
I'm trying to schedule a report to run in a dashboard to use as a wallboard. I have created a schedule to run every 5 mins and a report from Precision Queue Historic report.
The dashboard creates fine and populates the data OK fist up but does not update the screen automatically using IE or Chrome. If I do a refresh it does update. Other real time reports in the same Window update OK.
The schedule does run OK based on the summary of the schedule.
Has anyone managed to create a dashboard that can auto refresh using historic data?
Cheers, Dave

I see that as well on my dashboards - there's an 'auto refresh' check box, but it never actually refreshes automatically.

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Scheduling a report in CUIC

Hi,
Can I schedule a report in CUIC and I want that report to dumped in a specific location. Is this possible ?
I know the other options are to email the scheduled reports or to make it available in the dashboard. But, I do not need them. I need the scheduled reports to be dumped ina specific location.

We actually use a vbs script to move the "scheduled" report to a network share location. Set the .vbs to run using Task Schedule. Here is one of the scripts we use:
dim dtmToday, dtmFileDate
dtmToday = Date
On Error Resume Next
Set FSO = CreateObject("Scripting.FileSystemObject")
Set LogFile = FSO.OpenTextFile("C:\DonnaLogs.txt",8,TRUE)
Set objFOlder = FSO.GetFOlder("C:\Documents and Settings\ciscouccxreport\Desktop\Donna Reports")
Set datafiles = objFOlder.Files
NumberofFiles = DataFiles.count
If NumberofFiles < 8 Then
    Dim objMessage
        Dim strTextBody
        Dim strEmailTo
        Dim intInstance
        Dim strEnableCount
Dim DiffTime
        'Initialize the objects
        Set objMessage = CreateObject("CDO.Message")
        objMessage.Subject = "Donnas Reports failed"
            objMessage.From = "[email protected]"
            objMessage.To = "[email protected];[email protected];[email protected]"
             objMessage.TextBody = "Donnas Reports failed today" & VBCRLF & VBCRLF
            'Set email TextBody
            'objMessage.TextBody = strTextBody
            'Set email TextBody
            'objMessage.TextBody = strTextBody
        '==This section provides the configuration information for the remote SMTP server.
        objMessage.Configuration.Fields.Item _
        ("http://schemas.microsoft.com/cdo/configuration/sendusing") = 2
        'Name or IP of Remote SMTP Server
        objMessage.Configuration.Fields.Item _
        ("http://schemas.microsoft.com/cdo/configuration/smtpserver") = "mail65002.edps.dom"
        'Type of authentication, NONE, Basic (Base64 encoded), NTLM
        'objMessage.Configuration.Fields.Item _
        '("http://schemas.microsoft.com/cdo/configuration/smtpauthenticate") = cdoBasic
        'Server port (typically 25)
        objMessage.Configuration.Fields.Item _
        ("http://schemas.microsoft.com/cdo/configuration/smtpserverport") = 25
        'Use SSL for the connection (False or True)
        objMessage.Configuration.Fields.Item _
        ("http://schemas.microsoft.com/cdo/configuration/smtpusessl") = False
        'Connection Timeout in seconds (the maximum time CDO will try to establish a connection to the SMTP server)
        objMessage.Configuration.Fields.Item _
        ("http://schemas.microsoft.com/cdo/configuration/smtpconnectiontimeout") = 60
        objMessage.Configuration.Fields.Update
        '==End remote SMTP server configuration section==
        'Send the email
        objMessage.Send
        'Destroy the object
        Set objMessage = Nothing
    End if
LogFile.WriteBlankLines(1)
LogFile.WriteLine("[CHECKING DONNA'S REPORT STATUS " & NOW & "]" )
For Each objFile in objFolder.Files
    dtmFileDate = objFile.DateLastModified
    intDaysDifference = DateDiff("d", dtmFileDate, dtmToday)
    If intDaysDifference < 2 Then
    Err.clear
           FSO.CopyFile objFile.Path, "\\deptpublic\deptpublic\HR\Phone Reports\Monthly Reports\"
    If Err = 0 then
LogFile.WriteLine(" COPIED " & objFile.Path & " to \\deptpublic\deptpublic\HR\Phone Reports\Monthly Reports\")
    Else
LogFile.WriteLine(" **ERROR " & Err.Number & " copying " & objFile.Path & " to \\deptpublic\deptpublic\HR\Phone Reports\Monthly Reports\")
LogFile.WriteLine(" ******* " & Err.Description)
Err.clear
    End If
    Else
If intDaysDifference > 2 Then
    Err.clear
    FilePath = objFile.Path
           If objFile.DELETE = 0 Then
LogFile.WriteLine(" DELETED " & FilePath)
    Else
LogFile.WriteLine(" **ERROR " & Err.Number & " DELETING " & objFile.Path)
LogFile.WriteLine(" ******* " & Err.Description)
Err.clear
    End If
End If
    End If
Next
LogFile.WriteLine("[COMPLETING DONNA'S UPDATE " & NOW & "]" )
LogFile.Close

Scheduled webi report error in dashboard

Hi ,
we are using SAP BW as backend and Dashboard is created using Live ofive connectivity with latest instance of scheduled report which is scheduled every morning.
But some of the reports scheduled is failing and throwing this error as
A database error occured. The database error text is: (CS) "Fail to create an instance of Job" . (WIS 10901)
This is occurring many times
Because of this while opening dashboard it throws error
The current refresh option requires a report instance that does not exist. (LO 26301)
Regards
Gaurav Mang

Hi Gaurav,
How many Webi reports do you have? Do they all use the same data source? How big are the reports - 100 rows? 100,000 rows? How long does each take to run?
They may be failing if the server is running out of memory. Or is it the same Webi reports failing to schedule? In which case obviously there's a problem with those reports.

Cuic : SCHEDULED REPORT EXECUTION FAILED

Hey.
Every time i try to schedule a report to being send with an email and pdf i only get an email saying
SCHEDULED REPORT EXECUTION FAILED
The email has no subject or anything.
If im scheduling it to send it as xls og html i works fine - but fails on the pdf.
Has anyone seen this before.
The logs says nothing about a failure.
My system is and
UCCX 9.02
Best regards
Thomas

Hi Jörg,
we use simple server based batch scripts . These scripts use the functionality provided by the BPA Admin tool to perform different tasks. You can either start macros inside the tool or perform other tasks like backing up the DBs etc.
This is a very simple by proven way to automate server based activities. We use this since the old ARIS days
Cheers
Dirk

Scheduled report name

Hi,
We have made a custom report for UCCX8.5, which we'd like to schedule. This report can only show the details of one CSQ, by selecting a CSQ filter. Because of this we'll need to schedule a new task for every CSQ. Here the issue arises: when I look at the scheduled reports overview, all reports have the same name: The name of the report. This makes it impossible to see which scheduled report is which. So it'll be really hard to delete or add one later.
Is there a way to change the name of the scheduled report task?
Regards,
Ruud van Strijp

This is one of a few scheduler-related limitations of the HRC. Another is that the machine running the client must be running and actively logged in for the system tray-based (i.e. not a windows service) scheduler app to trigger.
My advise on this one is to upgrade to the latest 9.0 build where you can switch from the legacy HRC client to the new Unified Intelligence Center (CUIC) reporting engine. This is a browser-based UI and was ported over from UCCE so now both products have the same reporting engine. As luck would have it, you can name the schedule when you create it with CUIC:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_902/user/guide/CUIC_BK_R4B100EB_00_reporting-app-user-guide-902_chapter_01000.html
With that said, you'll have to redo your custom report by spinning up a lab instance of CUIC Premium (not bundled with CCX) so you can create the report definition. Once you have that, you can import it into the embedded CUIC Standard instance on CCX and be good to go. The SQL stored procedure process remains unchanged.
In case you're inclined to dismiss this advice, note that HRC is EoL. In 9.0 you can pick one or the other but it's gone entirely in 10.0; CUIC only. So, it's only a matter of time before you have to cross this bridge anyways.
Please remember to rate helpful responses and identify helpful or correct answers.

Row level security in Xcelsius through scheduled reports?

Hi Experts,
Our requirement is to implement row level security in Xcelsius dashboards from SAP BW source through Bex queries which would have authorization variables. We have seen that these Bex authorization variables work in Webi reports and security is applied appropriately. But do they work in upto Xcelsius as well, if we use Live Office Parameter binding option? If it does, then do we need to create prompts agian in Webi?
We have also seen that security is applied if we use the BICS (SAP Netweaver native connectivity) option. However our objective is to schedule as many reports as possible in the dashboard to save on report refresh time at run-time, which is not possible is BICS or QAAWS. Therefore the best option for us would have been if we could apply row level security on scheduled reports.
Can you please advise on the best approach? Your help is greatly appreciated.
Thanks,
Sougata

Since you are using BEx queries as data sources authorization variables is the only way to apply row level security. This will work fine also for XCelsius dashboards that run in the InfoView (in an SAP logon context eg. when the user uses it's SAP credentials to login into the InfoView) and fetch data on-demand over LO from your WebI reports. Just make sure that the underlying webi reports are set to use SSO.
If you are using scheduled report instances no row level security is applied depending on the context of the user that started the dashboard. XCelsius will get the data that have been saved in the instances. In this case the row level security has been already applied at the moment the report instance was created BUT for the user who scheduled the reports to run.
Regards,
Stratos

Scheduling Reports to FTP

Hi,
I have a requirement of scheduling reports to a FTP. I checked venkat's blog he wrote on how to schedule reports to a drive but iam confused how to schedule reports to FTP server. Its possible in bipublisher but iam looking the same to implement in answer's
Thanks,
Phani.

Hi,
Check this....Its in BIP..Might clear you doubts how to implement..http://gerardnico.com/wiki/dat/obiee/delivers_advanced_publication
Regarding deliver dashboards via FTP(No its not possible)...Check this....General OBIEE Questions - Scheduling and Exporting!
Regards,
Srikanth
Edited by: Srikanth Mandadi on Oct 10, 2010 9:17 AM

How to connect Already created WebI reports with Xcelsius Dashboards

HI Experts,
My requirement it to bring data from already in use WebI reports to a consolidated Dashboard. I am aware of connecting universe with Dashboard with the help of QaaWS.
Is there is any other way that we can connect our dashboard?
We are thinking to publish those dashboards on the SAP Enterprise BI Portal.
Thanks in advance!!!
Edited by: BIBO_Apprentice on Aug 13, 2011 7:40 AM

Hi,
One can connect WebI reports with Xcelsius dashboards in 3 ways:
1. Using QaaWS : connects universe with Dashboard. Dashboard uses the WSDL link to get data that works on SOAP (that works on exchanging web structures).
2. Using Live Office Connection: With the help of Live Office one can connect the WebI reports directly. One can take advantage of the scheduled instances of the WebI reports. So it is good for time consuming reports.
3. Using BI Web Services: Here custom web services are created of intended report instances. Publication is done from CMS side.
after that WSDL is used as any other web services.
Get back if you need any further clarification.

Reporting errors CUIC

When I generate "Agent Team Historical All Fields" reports, the "Log On Duration" field shows times greater than the 30 minute interval, some as 00:3x:00, others as 1:00:00. However, the scheduled reports show the data correctly. It appreas the "Log On Duration" time is being doubled.
Manually generated:
Scheduled:
Any ideas on what could be causing this?
(CUIC v8.5(4) & UCCE v8.5)
Thanks!

When I generate "Agent Team Historical All Fields" reports, the "Log On Duration" field shows times greater than the 30 minute interval, some as 00:3x:00, others as 1:00:00. However, the scheduled reports show the data correctly. It appreas the "Log On Duration" time is being doubled.
Manually generated:
Scheduled:
Any ideas on what could be causing this?
(CUIC v8.5(4) & UCCE v8.5)
Thanks!

500 Internal Server error for a single report in a dashboard

Hi All,
I had an issue with a report in a dashboard i.e.., In a dashboard a report is prepared by using the opaque view. When I ran the report in a dashboard it ran for about 15 to 20 mins and the report is excuted with the data. Now I tried to downlaod the data for that particular report into the excel sheet by using the option Download to Excel. At this stage after 5 mins I am facing the Internal serevr error. But strange behaviour is that it downloads sometimes and sometimes it does'nt. One more important thing is that I tested the query in backend and it took around 6 to 7 mins to fetch the data. The total no of rows for the query is only 166. So can anyone please give me some suggestions or we can have a discussion as this report is behaving strangely. One more thing I forgot to mention is that they used session variables as parameters in the query for two fields which they used in the opaque view to build that report.
Thanks,
Sandy

Hi Arun,
where can i check with that whether in DEV/PROD system...?
I don't have access to PROD system and SU01 system too.
Can you please guide me with the steps to get it done.
Please check the below log which is getting displayed for the User, when he is logging in.
Error summary
While processing the current request, an exception occurred which could not be handled by the application or the framework.
If the information contained on this page doesnu2019t help you to find and correct the cause of the problem, please contact your system administrator. To facilitate analysis of the problem, keep a copy of this
Root Cause
The initial exception that caused the request to fail, was:
com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: ComponentUsage(FPMConfigurationUsage): Active component must exist when getting interface controller
at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.ensureActiveComponent(ComponentUsage.java:773)
at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.getInterfaceControllerInternal(ComponentUSage.java:348)
at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.getInterfaceController(ComponentUsage.java:335)
at com.sap.pcuigp.xssfpm.wd.wdp.InternalFPMComponent.wdGetFPMConfigurationUsageInterface(InternalFPMComponent.java.245)
at com.sap.pcuigp.xssfpm.wd.FPMComponent$FPM.changeToExceptionPerspective(FPMComponent.java:862)
u2026 59 more
Please provide me any help.
Thanks in advance.
Regards,
Ponneswari A.

Ssrs scheduled report

Hello,
Users are using a report daily which has two parameters:
@Date and @clientName
The users run this report for different month-ends manually...
This report is now scheduled to run on the 10th of every month at 2:00 am. with th efollowing parameters:
The @Date is set for the last day of the previous month.
The @ClientName is always the same. i.e. @client1
The way I have scheduled it is, say today is 21st July 2014, I placed the date 30 june 2014 into the @Date parameter.
Question:
Instead of me typing the date for the @Date parameter, i.e. 31 june 2014, how can the report do this so that it knows what @Date parameter to use when it automatically runs.
If I do not manually change the @Date parameter, then for the following month it still uses 31 june 2014 but I have to manually change the scheduled report and enter 31 july 2014 for the next run and so forth.
Remember that I do not want to change the format of the report because the users run this report too and they use different dates.
Any suggestions please?

Hi arkiboys,
According to your description, you want the report can auto type the last day of the previous month as the @Date value, rather than manually type the date. To fix this issue, we can type the last day of the previous month with expression as the default value
for the @Date. Then it automatically runs with the default date based on the date, without manually modification. For more details, please see:
Edit the report with Report Builder.
Right-click the @Date parameter to open the Report Parameter Properties dialog box.
Click Default Values in the left pane.
Specify a value with the expression below:
=dateadd("d",-day(today),today)
Users can change the date for the @Date parameter to others based on their region when he view the report.
Hope this helps.
Thanks,
Katherine Xiong
If you have any feedback on our support, please click
here.
Katherine Xiong
TechNet Community Support

Error while scheduling report for SAP users

Hi All,
We have SAP authentication enabled in our BO environment. (BO XI 3.1 sp2 FP 2.6 on windows 2003 server).
There are some webi reports based on BW Bex queries that we are trying to run on behalf of certain SAP end users. This we are doing using "schedule for" option.
Now what is happening here is if the end user has logged in once in BO system ,it runs fine. But in case user has not logged in to BO (using infoview etc.) ,it throws error saying "incomplete logon data" . Also if user changes or reset his password in BW and if he doesn't login to infoview after that ,system throws another error "Name or password incorrect (repeat logon)".
Based on these observation, we are suspecting if BO system uses stored SAP users credentials while scheduling report for them based on their last login.
Would like to mention here that we have checked option "automatically import users".
Please advice if this behavior is normal or we are missing some setting.
Thanks in advance,
Chandra

Hi All,
Any pointers or suggestions for this issue ??
Is there a setting/option avialable in CMC which could resolve these errors.
Or, user has to login once to infoview in all circumstances to avoid these errors.
Thanks,
Chandra

LO 02010 / LO 26631 error while embedding a crystal report in a Dashboard

Hi Experts,
I am trying to embed a crystal report in a Dashboard Design using LiveOffice 4, and i am getting the below error.
"An error occurred while opening the report. The report does not exist; you have insufficient rights to open the report; or you cannot make a connection to the BusinessObjects Web Service. (LO 02010)" and "Crystal Reports Java Format is not supported. (LO 26631)"
I am logging in as an administrator and the report does exist in the CMC.
Pls. Help
Thanks
Asiri

Hi Amit,
Thanks for replying.
We did a upgrade from BOBJ 3.1 to 4.0 recently, and need to migrate the existing dashboards. DB connections to the reports have changed, hence the need to embed the migrated reports to the dashboard.
Yes, I get this error when i try to embed a crystal report in dashboard. I do get the same error when trying to embed a WEBi report too. As you suggested, i tried inserting a sample crystal report, and that inserts like a charm.
Pls. advice.
thanks
Asiri

Issue with SAP Single Sign-On and Scheduling Reports

Hello --
We are on XI 3.1 with SAP BW and SSO. Some users are getting failures with this error message when they schedule a report to run:
"A database error occured. The database error text is: Unable to connect to SAP BW server System received an expired SSO ticket. (WIS 10901)."
It SEEMS as though the users are fine if they schedule the report to run immediately and have it run every hour (or less) after that. If they schedule it to run several hours from the time they are in the system, however, it looks like they begin getting failures around 8 hours after they were in the system. This would make sense from looking at the "InfoView and Central Management Console Session Management" document (https://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/405547f9-b840-2b10-44b5-8e17ff9e48a9&overridelayout=true) since a logon token expires after 8 hours, but since it is a scheduled report, and the user is not logged in through a browser, how is a token being passed? Is it captured and included when the report is scheduled? Would disabling logon tokens fix this issue? How is authentication handled here if they are disabled?
Thanks for any info
Casey

Hi Gurus
I am facing the exact same error.
However, we are not trying to schedule the WEBI report.
The user gets this error even when he is running on demand from the portal.
Here are the various steps tha twe have tried and still it doesnt work:
1) Refreshed and created new Universe connection
2) Bounced BOE server
3) Synced up the SSO timeout ticket to 8 hrs on all systems including BOE
4) Changed browsers
5) Removed cache, cookies etc
Please help.

The status of scheduled report in java application ?

Post Author: Jay_Misys
CA Forum: JAVA
My java application is running on application server (websphare / java application server)
I schduled the report published on crystal report server
the java code is like:
BIPlatform bipService = new BIPlatform(new Connection(new URL(servicesURL + "/biplatform")), oSession.getConnectionState());
ResponseHolder rh=bipService.get("path://InfoObjects/"+sCrystal_Reports_Folder + reportName +
"@SI_SCHEDULEINFO,SI_PROCESSINFO" ,oGetOptions);
InfoObjects oInfoObjects = rh.getInfoObjects();
CrystalReport oCrystalReport = (CrystalReport)oInfoObjects.getInfoObject(0);
SchedulingInfo schedulingInfo = oCrystalReport.getSchedulingInfo();
schedulingInfo.setRightNow(Boolean.TRUE);
oCrystalReport.setPluginProcessingInterface(procInfo);
oInfoObjects.setInfoObject(0,oCrystalReport);
bipService.schedule(oInfoObjects);
Pls help me to get the status (running / sucessfully generated/ failed etc...) of scheduled report ?

out = new FileOutputStream(matcher.group(1)+".open" , true);
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Scheduled Report in CUIC Dashboard

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