Scheduled WEBI reports based on File Events not retrieving data

Dear All,
We are facing performance related issues with Scheduled WEBI reports based on file based events.
When running Web Intelligence on demand it takes  4to 5 Minutes.
Scheduling the same report in Excel format it takes more than 20 minutes.Schedule status showing success but no data found in Excel instance.
Env:BOXI3.1 Sp3
Windows 2003
It woud be great if any one can share your ideas.
Thanks,
Kumar

Hi Kumar,
Is your report has prompts?
if you have prompts , make sure that you assigned prompts in the schedule also.
Hope you have multiple webi processing servers and adpative job servers for better scheduling performance.
Try below solution .
On the BusinessObjects Enterprise server, navigate to the folder <install root>\Business Objects\BusinessObjects Enterprise 12.0\win32_X86\dataAccess\connectionServer
Open the file cs.config in a text editor such as Notepad
Search the file contents for the string "Traces Active"
Modify the line from  <Traces Active="Yes">   to  <Traces Active="No">
Save the cs.config file
Restart the Web Intelligence Processing Server

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