Scheduler sends successfully for a report but does not email

I am scheduling a crystal report to email specific users. This is a crystal report which links to Oracle via ODBC. On other reports users get their email but on one specific report users do not recieve their email. The report in question was working and users were getting emailed however I moved it in a development folder to fix a date range bug where it emails fine. The modified report is now in a production folder but will not email, yet the one in the development folder still emails fine. The changes to the report had no relevance to email or scheduling. Any suggestions?

Hi,
Have you tried to recreate the schedule after your moved around the report and did the bug fixing? I have seen cases where a schedule would not function anymore in XI 3.0 when you adjusted the report and saved it. Somehow dependencies that are crucial for the schedule are lost. I solved it just by rescheduling. Maybe your CUID was changed as well...
Hope this helps...
Martijn van Foeken
Focuzz BI Services
http://www.focuzz.nl
http://nl.linkedin.com/in/martijnvanfoeken

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