Scion IPOD Integration Question and Safety Issue

I have a 2007 Scion TC with the factory pioneer stereo with ipod connection and control from the stereo buttons.
Does anyone know how to fix the problem where when you start scrolling through which song/album you want to select, and then you take a couple of moments to actually drive, the thing resets to the beginning and you have to start all over? This actually forces you to try to keep controlling it if you started to select something new at a stoplight because you don't want to start from the beginning. This is a usability and safety concern and I could see them getting sued for this if someone wrecked.
Max

I can pretty much guarantee that Apple would like to know about your experience, as this is at least a potential safety thing. Contact Apple using www.apple.com/support/contact if you are in a country that supports it or call the appropriate phone number on this page. Alternatively carry the iPod in to an Apple retail store for evaluation.
Best of luck.

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MacBook Pro Health and safety issue: Potential Burn during normal use

Hi,
I am not a complainer. I worked for Apple of 6+ years and have had a top of the line Apple Notebook since Apple created the concept of the laptop notebook.
I recently experienced a 3rd degree burn using my MacBook Pro that I think Apple needs to warn folks about:
MacBook Pro 17"
Machine Model: MacBookPro1,2
CPU Type: Intel Core Duo
Number Of Cores: 2
CPU Speed: 2.16 GHz
L2 Cache (shared): 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP12.0061.B00
Serial Number: ()
SMC Version: 1.5f10
Sudden Motion Sensor:
State: Enabled
I had my laptop on my lap. I was wearing shorts. It noticed that it was warm on my leg where the left side of the MacBook Pro was touching my leg, but it didn't create a reflex pain response.
Upon completing my session, when I closed the machine and put it away, I noticed a 1 inch x .75 inch blister on my leg where it had been touching the MacBook/Pro; and it has turn out to be a significant burn.
I checked all the documentaiton that came with my MacBook Pro and there was no warning about the potential of this situation.
I recommend that Apple let owners know, perhaps through an email or a popup when they visit the Apple site. Lastly, when I encountered this issue, I wasn't running any high performance, compute bound applications. It was email. So, I have to believe that it is possible to detect wait states within the processes running and take the processors to a low power mode of operation when they are not performing actual work. Am I out in left field here?
I want Apple to be successful. I haven't heard of a similar complaint on any of the high performance PC's at work. Beyond a Health and Safety issue, this is also a reputation issue. Better to face into the storm and honestly deal with this issue.
A slightly crisp, but loyal, MacBook Pro user.
Mike Doherty
MacBook Pro Mac OS X (10.4.5) Potential Health and Safety Issue- 3rd degreee burn potential under normal use

Mike... I do sympathize with your situation but let me correct you:
I recently experienced a 3rd degree burn using my
MacBook Pro
Do you know what a 3rd degree burn is? A 3rd degree burn involves the dermis, and is full thickness involving the subcutaneous tissues and fat underneath your skin layers. This is something that usually happens when man meets fire, electrocution, and chemical burns. A 3rd degree burn is not typically achieved by a simple transfer of energy by conduction, unless extreme heat for an extended period of time.
I had my laptop on my lap. I was wearing shorts. It
noticed that it was warm on my leg where the left
side of the MacBook Pro was touching my leg, but it
didn't create a reflex pain response.
Reflex pain response? Don't try to make up medical terminology. You didn't feel it much like you don't feel the sun when you get a sunburn initially... your skin slowly adjusted to the temperature, and at some point the heat increased over the threshold of which causes damage. You should have gone to the doctor if you were overly concerned.
Upon completing my session, when I closed the machine
and put it away, I noticed a 1 inch x .75 inch
blister on my leg where it had been touching the
MacBook/Pro; and it has turn out to be a significant
burn.
You're right, if you have a 1inch by almost 1 inch heat related blister on your leg, it is bad, nothing that I would consider significant. That is less then 1% of your body, probably about 0.25% to 0.5%, and only a 2nd degree burn. Your most significant complication would be a local skin infection.
I checked all the documentaiton that came with my
MacBook Pro and there was no warning about the
potential of this situation.
Actually... I'd hate to call you a liar, but I'm pretty sure that it does warn about burns.
To confirm this, apple has also information online:
http://docs.info.apple.com/article.html?artnum=30612
I recommend that Apple let owners know, perhaps
through an email or a popup when they visit the Apple
site.
They do... link above.
Lastly, when I encountered this issue, I wasn't
running any high performance, compute bound
applications. It was email. So, I have to believe
that it is possible to detect wait states within the
processes running and take the processors to a low
power mode of operation when they are not performing
actual work. Am I out in left field here?
No, you're definitely not. Here's where I start to agree with you. For the computer to heat up that much, when not doing things like rendering video is abnormal, and you deserve to have apple check out your computer. I think you should contact them on this concern.
I want Apple to be successful. I haven't heard of a
similar complaint on any of the high performance PC's
at work. Beyond a Health and Safety issue, this is
also a reputation issue. Better to face into the
storm and honestly deal with this issue.
It's harder for other manufacturers... our computers are aluminum, designed to disperse the heat. Technically they are considered "portables" not laptops, but I don't get into that argument because I disagree with the word "portable"... it's meant to work on your lap, and if you can't comfortably using regular apps, you deserve an answer.
A slightly crisp, but loyal, MacBook Pro user.
Hey, at least you're taking it with some humor. It's a shame you had to get hurt as a result of your computer. If I were you I would have gone to your Primary Care Physician, documented the burn, and returned your computer for a new one, and for something say, a free iPod for your pain.
Sorry you got hurt, I think you should have your heat issue professionally investigated through apple care

I forget the question and Safety reset but nothing sent email id ******.

I forget the question and Safety reset but nothing sent email id ******
<Personal Information Edited by Host>

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118214)

I can log into my icloud account but i need to know my iPod security questions and answers.. How can i get them and see them???

I can log into my icloud account but i need to know my iPod security questions and answers.. How can i get them and see them???

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97586)

Lost the security question and safety email, but there are 3000Yen in the acc, How can I get it back or how to reset the question?

I can't remember the answers of my security questions and i lost my safety email as well. Unfortunately, I just add 3000YEN into the acc. How can I reset the security questions? or how can I get that 3000YEN back ? anyone can me with this situation T.T

You won't be able to view and/or change your rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312

Overprint Preview question and another issue...

Hi...
CS4, Win XP.
Overprint Preview question:
The other day i sent a file for printing (poster) in PDF and CS2 formats. For some reason, the printer converted the file to a .tif and then printed. Parts dropped out... Both the PDF and CS2 files looked fine.Description follows:
1/ Background black
2/ Design element over the black (blue lines to form a wave).
3/ Logo in red and white. Plus a line of text in red. And other text in white.
The white of the logo vanished. The red line of text kind of vanished... printed very faintly and only (i think in parts). Printer tried to do a patch job of printing the line separately and pasting... anyway... to cut a long story short, he wanted the final output in .tif. OK...
So, i converted to tif and sure enough... those parts vanished... did a search here and found the solution - view file in Overprint Preview and then in Attributes, turn off the Overprint Fill... so all well...
So, the question is, why does this happen? And, how, do i know in advance that x or y is likely to cause a problem? I have noticed in Bridge that sometimes, parts of a logo or a line of text does not show... but looks fine in AI or Acrobat... now realise the cause, but not the reason.
The other issue...
Same black background(s)... placed Photoshop file/s with a transparent background... Prints fine at the printers (various machines and media) ... But on the laserprinter an HP Color Laser Jet CP1510 series, there's a dark patch around the image (the actual file area).
Again, any ideas?
Cheers...
S

PrepressPro1 wrote:
<snipped>... so if your looking for this forum to play detective and tell you who in your workflow set the elements to overprint, I don't think this can be done. I don't think I have ever seen Illustrator set any elements to overprint all by its self. <snipped>
Hi PrepressPro...
Many thanks for your earlier inputs, but not quite sure where you got the idea that i want someone or anyone to play detective... i've understood the Overprint problem... and moved on. If anything, maybe i was just musing and wondering if any particular action turns on "Overprint Fill"...
Or maybe, i was referring to the second question which has not been resolved yet... Quoting it below for easy reference:
++++
The other issue...
Same black background(s)... placed Photoshop file/s with a transparent background... Prints fine at the printers (various machines and media) ... But on the laserprinter an HP Color Laser Jet CP1510 series, there's a dark patch around the image (the actual file area).
++++
To elaborate, the pix above are product shots which have been cut out and placed on a transparent background... The PS file is then placed in AI CS4 with the object option selected to maintain transparency. The transparent area is printing darker on the printer above. But is fine when sent to commerciqal printers...
Attached is a scan of the problem...

Wet iPhone Question and Applecare Issue

Hello! Sorry to post another topic about a wet iPhone, but I have a specific question.
Yesterday while fishing, I bent over to get something and my iPhone fell out of my pocket into the lake. I grabbed it out right away. It spent the night in a back of rice ... it works 90%. The home button is a little finicky (doesn't always want to click back to the next screen), Facebook updates are popping up, and I can call out an hear the other person - but they can't hear me. Is there hope if I leave it in a bag of rice for the weekend? Any other ideas?
The main reason I am mad is that I stopped at the AT&T store yesterday right after it happened. I was informed that the Applecare plan I purchased doesn't cover water damage. But I am 99% sure when I bought the plan that I was told it DID cover water damage. When I decided to purchase the extra coverage I used the example of a couple years ago when I unfortunately ran a Blackberry through the washing machine and asked if that would be covered. I KNOW he said that would be covered ... or in the least, strongly led me to believe it would be covered to the point where I decided to purchase the Applecare plan. Do I have any recourse if I feel I was mislead into buying the Applecare coverage???
Thanks for any advice! Kris

Don't let those replies get to you .... I find these the Apple forums very rude.
I have no doubt that the AT&T person led you to believe that water damage would be covered. Best case scenario, they were simply uneducated about the plan and accidently gave you misleading verbal information. More likely, they wanted the commission.
I live in Canada, and when I called Bell for satellite TV, I specifically asked twice if I would be locked into a contract and I was told no, twice. I called back and the second person ran around the issue, but finally admitted yes there was a two year contract. Moral of the story and despite the rude reply, gdgmacguy is right ... read it for yourself in writing before committing.
Did you happen to pay for the iPhone with a credit card? A lot of credit cards have built in insurance that includes extended warranties accidental loss or breakage?
As for the rice, try the weekend or even a week. I have dropped a cell phone in the water before (not an iPhone). I ended up replacing it, but took it apart and let it dry anyway. After I dropped my replacement in the water (I know shut up) I reassembled the first one and it worked. Using the iPhone while still wet inside may damage it further. Give it a very good chance to dry before trying again.
Message was edited by: Aconite

What to do when you forget your ipod security questions and it won't let you reset?

I've forgotten my security questions for my ipod and I already checked on my apple id to see if I could reset them but I can't. Does anyone know what to do?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(117683)

IPod Play/Pause and Sound Issue

After the recent 3.1.2 update I'm having a problem with my iPhone's sound cutting out. It's not the speaker because I can reboot the iPhone and it will come back. I'm also having the issue where when I hit the play button in the iPod app after it switches to the pause button it immediately reverts back to the play button. Has anyone had/resolved the issues?

I was just coming in here to search for an issue like this, and found this thread.
I started experiencing what seems like this same issue yesterday. When playing MUSIC ONLY on the iPod, iPhone 3G, random skipping, within the songs, pausing etc. is occurring. This is not occurring when playing podcasts however.
The other oddity here is it does not happen, when playing through headphones. It's only happening when using an auxiliary cable through my car stereo. I know there is nothing wrong with the jack, or plug, as other devices, including another phone\ipod work just fine.
I'm calling Apple regarding this as I literally just had the phone replaced due to a problem with the ring\vibrate switch falling off, so this is a new\replacment 3G. It's been updated to the latest of everything, so this is really disturbing me at this point.

Keyboard backlight question and/or issue

When I am on a call after like 30-60 seconds the screen and keyboard dim and then go off. I am using a bluetooth but it also does this on handset audio when you do not press a key for a while during a call. I know this is normal. What I do not know is if the next part is normal. On the Tour the Green Talk key, menu, back, and red end key all stay lit up after the dim. I had to exchange my first tour and on this second one sometimes even the main row (green, menu, back, end keys) will dim so the entire keyboard is not lit up. That main row is lit up sometimes and sometimes not. Sort of like how the LCD dims sometimes and then the backlight will come back on for no reason like all blackberry's seem to do. Is my main row backlighting acting normal or is that row supposed to be lit the whole time and i have a short?

I too would love to know the answer to this question.
DJs use MB Pros under the same conditions, and I have heard from some that they have never experienced any issues after two years of intense use.

Some refurb 1G questions and possible issues

Hello everyone - my wife bought me an early Christmas gift and I got it yesterday. She got me the Touch 1G 8gig model from the refurb store here on Apple. She is a diehard Mac user and has an old Nano she loves. Any way I have already had a few issues (possibly)
1) Is the sound quality of the stock headphones really bad or do I have a bad set? The sound quality is just horrible. It just sounds flat, no bass, no treble, and just bad overall. Playing with the built in EQ settings did not help at all. I just got more distortion.
2) The wifi seems incredibly slow. At first I thought it was due to browsing a page with too much graphic content, but even just browsing basic sites it seems a lot slower than the Touch 2G I played with at Best Buy (I dont have any local Apple Stores). Is this normal as well? I thought it would be fun to take the Touch vs. one of our laptops on short trips for basic wifi browsing, but this is almost painfully slow.
3) I tried docking it today for the first time with a cheap little JVC speaker powered speaker. I got no sound at first. I had to fiddle with the docking several times. It works perfectly with my wife's Nano. Once I got sound to work, it froze on me on the 10th or 12th song. Froze as in it just paused on its own mid song. Once I hit play it did start again. I have not tried it again since.
The first problem I can deal with by getting better headphones. I hope it is just the headphones that sound horrible and not the unit. My wife has her Nano in the car so I can't compare side by side yet. The second issue is an annoyance and I would like to know if the 2G Touch is really faster of if I just imagined it. The third issue bothers me. I dont like things freezing up on me when they are brand new (well brand new refurb).
With BF coming up, I assume retailers will be running some deals on the 2G touch. If I upgrade to the 2.0 or 2.1 software for the refurb, it isnt much cheaper than a new 2G model. Are the 2G models any better with the above issues?
thanks all for the help-
sm

I dont have a local Apple Store unless the Best Buy kiosk counts (which I stated in my original post). Closest real one is 2 hrs away. They were supposed to be building one here this year, but nothing came of it yet.
I am trying to avoid shipping it back if possible if it is something that is either normal or easily solvable.

Farward some FAQ's and support issues with solutions

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Crashing issues, and ipod sync question

Hi, first off, I'm running Aperture 2.1.4 on a new MBP snow leopard 10.6.1
My first question should be easy. Whenever I plug in my ipod, Aperture opens and wants to import the photos I've put on it into a folder. How do I stop Aperture from opening every time I plug it in?
My next question is about crashing. Ever since I upgraded to snow leopard, it seems like whenever I use the retouching brush 4-10 times, aperture freezes and then force quits itself. I've sent the auto-response message that pops up to Apple every time, but I'm not expecting much to come of that. Is there anything to do to stop this from happening? Has it been documented before or am I the only one with this problem?
One final bonus question. I'm importing RAW files (from a Nikon D300) but at first the previews are very, very different. I believe this is because my camera is set to the "vivid" setting, but when I first turn on quick preview before all the images are imported, the images I look at appear very contrasty and saturated, even though I would guess the vivid settings applied in my camera are for jpgs only, and don't affect raw images at all. How and why is aperture pulling this information from the camera when it doesn't relate to the photo? I don't care if this question is answered or not, it's not a huge deal. I was just curious.
Thanks in advance!

If you sync your iPod automatically, then yes, the next time you sync to that empty library, your iPod will come up empty. It's not a good idea to use the iPod as a storage device. Eventually, you'll probably have to Restore it, and a Restore will wipe the contents. You'll need the library on your computer to resync the songs.
Why not invest in an external hard drive. They're not too expensive. Also...what file type are your songs. Some types eat up a lot more memory than others.

Please Advise: iPod mini 1st gen. questions and issues

Hi all, thanks for your attention!
I have, what I believe, is a 1st generation iPod mini - I purchased it in early/mid 2004. I love it, and don't want to just trade it in for one of the newer ones, that do 5 million more things than I really need. I just need my music and contacts, that's all. The problem is that it now only plays about 2 hours before tragically and dramatically dying of "insufficient battery power"!
The battery life was never great - even when new - about 6 hours of play time. I heard, soon after I purchased it, that they had come out with a "second generation" one that had more than double the battery life. I think I read something about the disapointing battery life of the "first generation" being the reason for the re-release of the updated model.
Anyway, later I heard (maybe MacWorld?) that the only difference between the two was the battery that was put in it, and that you could take a "second generation" iPod mini battery and swap it into a "first genaration", and voila: you have converted your 1st gen. into a second gen. and more than doubled your battery life.
Is this true? If not, does anyone know what IS the difference bettween the two generations?
I am thinking that the best thing to do is to go to the Apple Store and have them replace the battery with a new one, but which one do I tell them to put in? 1st gen., that has poor battery life, or can I get away with 2nd gen., and enjoy the extra longevity?
Any info would be REALLY appreciated! Thanks in advance amigos!
15" PowerBook G4 Mac OS X (10.4.9) I love my G4 - Intel wishes they could be this good!

Robert,
Besides the scrolling feature built into the click-wheel, there is a microswitch button for each function. In other words, Menu, Forwards, Backwards, Play/Pause and Center Button each have their own switch that’s activated when you press that part of the wheel.
It’s possible that the switch for the Forward function has failed. Does that button work in ANY menu area. Do the other buttons work? If you’re in the middle of an album, can you go backwards in the list of songs?
I was just working on the click-wheel on one of my Mini a couple of days ago. I bought a used one and the prev other had some kind of decal over the scroll and the adhesive virtually glued the center button to the rest of the wheel.
Hopefully, it’s just the Mini’s click-wheels are they’re available on eBay for about $10 and can be user-replaced, if you’re VERY careful.
I also have an old 1st gen Mini that could be a parts donor and could do this for you. I could also replace the harddrive with a 32gb Compact Flash card and new battery while the Mini is opened, if your interested. I’ve done a BUNCH of those and they work great. I'm even selling one of them on eBay now.
BWhite62

Basic question about storage and safety in iMovie '11

A very basic question about storage and safety:
I want to keep a backup of my raw footage on my external hard drive prior to begin working on the movie in iMovie. I want to do this:
1. Upload the digital files from my camcorder to my Desktop *(as opposed to iMovie)*
2. Duplicate that footage/clips.
3. Put the duplicate clips/footage into a folder labeled with the name of that footage (like "Fun At the Dentist" or "Jimmy Learns How to Yodel").
4. Drag the folder with the footage/clips into my external hard drive into a pre-existing folder titled "Backups/duplicates of all of my raw footage/clips." This big granddaddy folder will house all of the child folders of different movies.
5 Then, open up iMovie '11 and import the raw footage/clips from my Desktop rather than from my camcorder.
6. Then I want to make a duplicate of my finished movie and put it in my external hard drive in a "Finished Movies" folder.
I know that the original raw unedited footage will always be in iMovies '11 but I want the original to also exist immediately accessible in my external hard drive.
QUESTION:
Is this viable? Is it wise? (I know it goes an extra unnecessary step, but aside from that.)
*Do you have any precautionary advice?* Should I do something in my iMovies '11 preferences? What?
In earlier years with iMovie '04 or '06 (cannot recall) I made many novice errors and ended up losing audio to my finished movie. I also lost footage.
This time around with iMovie '11 I don't to make such novice, ignorant errors.
Thanks so much for any comments to this question.
-L

Yes I'm sure it will work great for you.
The iFrame format is something Apple has come up with. The reason for its existence is unknown to me so I can only speculate. But it seems to me that Apple "invented" this format in order to have devices such as Ipod/Ipad/Iphone/Ixxx create clips that are editable on consumer hardware such as already mentioned devices but also standard Mac computers, without the need for format conversion.
iMovie converts most input formats during import, which takes a lot of time, and this need for conversion often comes as a surprise to most people new to home video editing.
iFrame has a resolution of 960x540 which is long way from the common standards of 1920x1080 and 1280x720. If your end target is YouTube however, this may not be too bad though. However if you intend to go with YouTube HD, you may find iFrame footage to look wrong since they are effectively upscaled to a higher resolution.
Technically iFrame uses the H.264 algorithm, a smaller frame size (960x540) and a rather low compression scheme. This will result in large files, but the plus side is that the files are ready for editing without the need for any conversion and iMovie will natively edit the files.

Scion IPOD Integration Question and Safety Issue

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