SCOM Alert Connector - not updating the start time and finish time

When I am monitoring the status of connectors in service manager console, I found that for SCOM Alert Connector the Start Time and Finish Time are not updating. Previously it was updated daily. As of now, service manager is working fine but would like
to check will it create any issues? Even I have cliked on Synchronize Now, but there is no update. Please guide me on this to trouble shoot further? Thanks.

Hi,
Based on my research, the Start Time and Finish Time values are not updated when an alert connector is synchronized. These values are only updated when alert data is transferred between Operations Manager 2007 and Service
Manager.
More details, please refer to the link below:
http://technet.microsoft.com/en-us/library/hh495609.aspx
In addition, here is a blog about troubleshooting for SCSM and SCOM alert connector:
http://blogs.technet.com/b/servicemanager/archive/2010/04/14/troubleshooting-tips-for-your-scsm-scom-alert-connector.aspx
Regards,
Yan Li
Regards, Yan Li

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