Screen sharing controlled by remote managing service

Unable to achieve screen sharing between my iMac and my MacBook Air. System Preferences Sharing screen says 'Screen sharing is currently being controlled by Remote Managment service'. How do I fix that and return to screen sharing capability?
Thanks
Jim

1. Indeed, Remote Management was checked. I unchecked, then checked Screen Sharing - all seemed well.
2. Went to MacBook Air, restarted, attempted to Connect to Server, but connection failed.
Now what?
PS How did Remote Management get checked in the first place? I've never used that before.
Thanks
Jim

Similar Messages

Screen Sharing controlled by 'remote management service'....What is that?

Under preferences, 'Sharing', I cannot activate screen sharing. Message says 'Screen sharing is currently being controlled by a remote management service'. What does this mean?? How can I correct????

It thinks that Remote Management is also checked on the list of Sharing services. Is it? If so, then screen sharing is running through the remote management service.
Ok, that sounded like a definition using the word to define it. Remote Management is a superset of screen sharing. Apple makes a product called Apple Remote Desktop that can be used for an administrator to manage lots of Macs. Remote Management is the service that talks to ARD. Screen sharing is part of remote management, but Apple also provides simple screen sharing for people that don't have/need ARD.
Message was edited by: Barney-15E

I want to share files from iMac to MacBookPro. In "Sharing" setup I want to check "screen Sharing" but get the error message"Screen Sharing is currently being controlled by the Remote Management service." What do I need to FIX???

I want to share files from iMac to MacBookPro. In "Sharing" setup I want to check "screen Sharing" but get the error message"Screen Sharing is currently being controlled by the Remote Management service." What do I need to FIX???

Care to share which OS you are using?
Have you read for possible solutions over in the "More Like This" thread over here?----------------------->

"screen sharing is controlled by "remote management". ***?? help please!

I am trying to get to my home computer from my away computer for the first time
I have someone at the house who has turned sharing on but when they go to select screen sharing they get this message:
screen sharing is controlled by "remote management".
and an inability to click on the box.
what's up??
help please
smiles
kt

Hey KT,
I found a document that goes over that "Screen Sharing is currently being controlled by the Remote Management service" alert message. I'd see if any of the suggested steps help:
Back to My Mac: Alert states Screen Sharing is controlled by Remote Management
http://support.apple.com/kb/TS3647
Welcome to Apple Support Communities!
All the best,
Delgadoh

Disable the Remote Management Service?

I know this is "Why would anyone want to do this" question but we are having conflicting issues in one of our labs between NetSupport and Zenworks when trying to run Adobe Flash. NetSupport is a tool that quite a few of our lab teachers use, it gives them the ability to see all of there students screens, take control of them, and a few other features, all from a console that runs on the teacher machine.
The problem comes in when running Flash if the student tries to create a text box and scroll inside of it then the computer crashes. We contacted NetSupport for help with this and they had us run a reporting tool that looked at the hardware setup and driver information. Then they setup a test machine and tried to replicate the problem and they were not able to. However they tech did note that in the scan of the machine there could be a conflicting issue between NetSupports Mirror Driver and DemoForge TightVNC Mirror Driver. I assumed the latter was part of Zenworks remote management. So we stopped the remote management service on a machine and tried to replicate the problem. We did not encounter the problem so we turned the remote management service back on and sure enough as soon as we tried to replicate the problem again the machine crashed.
Now when we tried to disable the remote management service in the services menu but it will not stay disable as soon as the machine restarts the remote management service is running and its set to automatic again.
Is there anyway to disable (preferable) or remove just the remote management piece with out removing the rest of the client from the machines?
Thanks,
Mike

You can configure this in the ZCC for which components you want
installed. You can deselect Remote Management.
Note: You can also disable or remove the Mirror Driver from the Devices
Control Panel under Display Drivers and it will not come back.
On 1/13/2012 2:36 PM, mshicks wrote:
>
> I know this is "Why would anyone want to do this" question but we are
> having conflicting issues in one of our labs between NetSupport and
> Zenworks when trying to run Adobe Flash. NetSupport is a tool that quite
> a few of our lab teachers use, it gives them the ability to see all of
> there students screens, take control of them, and a few other features,
> all from a console that runs on the teacher machine.
>
> The problem comes in when running Flash if the student tries to create
> a text box and scroll inside of it then the computer crashes. We
> contacted NetSupport for help with this and they had us run a reporting
> tool that looked at the hardware setup and driver information. Then they
> setup a test machine and tried to replicate the problem and they were
> not able to. However they tech did note that in the scan of the machine
> there could be a conflicting issue between NetSupports Mirror Driver and
> DemoForge TightVNC Mirror Driver. I assumed the latter was part of
> Zenworks remote management. So we stopped the remote management service
> on a machine and tried to replicate the problem. We did not encounter
> the problem so we turned the remote management service back on and sure
> enough as soon as we tried to replicate the problem again the machine
> crashed.
>
> Now when we tried to disable the remote management service in the
> services menu but it will not stay disable as soon as the machine
> restarts the remote management service is running and its set to
> automatic again.
>
> Is there anyway to disable (preferable) or remove just the remote
> management piece with out removing the rest of the client from the
> machines?
>
> Thanks,
> Mike
>
>
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

Remote Management Service?

I'm trying to set up my computer for screen sharing. The Screen Sharing option in the Sharing section of System Preferences is grayed out. There is a large yellow triangle with the ! symbol under which it reads "Screen sharing is currently being controlled by the Remote Management Service."
Can you direct me to a resource to explain this situation and how to enable my computer for screen sharing.
Thank you.

Hi LGGeiger. Check out the following post for an explanation.
http://discussions.apple.com/thread.jspa?messageID=6619476&#6619476

Remote Management service does not start

Has Novell got a fix for the issue where the Remote Management services
fails to start automatically on XP workstations? As we upgrade our clients
to XP, this has become a major headache. The service can be started
manually, and then the Remote Control feature of ZFD will work, providing
the firewall is disabled.

Workaround is to create a batch file and put in the command:
net start "remote management"
Create a shortcut to this batch file and put it in the startup group of
All Users in the "document and settings".
Phong Nguyen
> Novell Client 4.91 will not include any of ZFD 3.x services so you'll
need
> to upgrade to 4 or preferrably ZDM 6.5. This weekend I kicked off a
ZFD 3.2
> SP3 to 6.5 SP1 migration. Even without the extra services its worth it
just
> from a support stand point.
>
> Do the details posted in this thread help any?...
>
> Newsgroups: novell.support.zenworks.desktops.3x.remote-control
> Subject: ZfD3.2, NetWare 6.0, XPsp2, will it work?
> Message-ID: <azXhd.717$[email protected]>
> Date: Wed, 03 Nov 2004 02:41:10 GMT
>
> 1. Set Windows Firewall/ICS service to manual
> 2. Set Windows Firewall/ICS service to start before Remote Management
(ie.
> Remote Management service depends on Firewall/ICS and Workstation
Manager
> services)
> 3. Configure Windows Firewall exceptions for wuser32.exe, open ports
1761 -
> 1763 (you need others depends on the services you use, see TID below)
>
> What Ports are used by ZENworks Remote Management Agent?
> http://support.novell.com/cgi-bin/se...?/10054960.htm
>
> Support for Windows XP SP2 on ZENworks for Desktops
> http://support.novell.com/cgi-bin/se...?/10092958.htm
>
> --
> Tony Pedretti
>
>

IPS Tech Tips: IPS Best Practices with Cisco Remote Management Services

Hi Folks -
Another IPS Tech Tip coming up and this time we will be hearing from some past and current Cisco Remote Services members on their best practice suggestions. As always these are about 30 minutes of content and then Q&A - a low cost high reward event.
Hope to see you there.
-Robert
Cisco invites you to attend a 30-45 minute Web seminar on IPS Best   Practices delivered via WebEx. This event requires registration.
Topic: Cisco IPS Tech Tips - IPS Best Practices with Cisco Remote Management   Services
Host: Robert Albach
Date and Time:
Wednesday, October 10, 2012 10:00 am, Central Daylight Time (Chicago,   GMT-05:00)
To register for the online event
1. Go to https://cisco.webex.com/ciscosales/onstage/g.php?d=203590900&t=a&EA=ralbach%40cisco.com&ET=28f4bc362d7a05aac60acf105143e2bb&ETR=fdb3148ab8c8762602ea8ded5f2e6300&RT=MiM3&p
2. Click "Register".
3. On the registration form, enter your information and then click   "Submit".
Once the host approves your registration, you will receive a confirmation   email message with instructions on how to join the event.
For assistance
http://www.webex.com
IMPORTANT NOTICE: This WebEx service includes a feature that allows audio and   any documents and other materials exchanged or viewed during the session to   be recorded. By joining this session, you automatically consent to such   recordings. If you do not consent to the recording, discuss your concerns   with the meeting host prior to the start of the recording or do not join the   session. Please note that any such recordings may be subject to discovery in   the event of litigation. If you wish to be excluded from these invitations   then please let me know!

Hi Marvin, thanks for the quick reply.
It appears that we don't have Anyconnect Essentials.
Licensed features for this platform:
Maximum Physical Interfaces       : Unlimited      perpetual
Maximum VLANs                     : 100            perpetual
Inside Hosts                      : Unlimited      perpetual
Failover                          : Active/Active perpetual
VPN-DES                           : Enabled        perpetual
VPN-3DES-AES                      : Enabled        perpetual
Security Contexts                 : 2              perpetual
GTP/GPRS                          : Disabled       perpetual
AnyConnect Premium Peers          : 2              perpetual
AnyConnect Essentials             : Disabled       perpetual
Other VPN Peers                   : 250            perpetual
Total VPN Peers                   : 250            perpetual
Shared License                    : Disabled       perpetual
AnyConnect for Mobile             : Disabled       perpetual
AnyConnect for Cisco VPN Phone    : Disabled       perpetual
Advanced Endpoint Assessment      : Disabled       perpetual
UC Phone Proxy Sessions           : 2              perpetual
Total UC Proxy Sessions           : 2              perpetual
Botnet Traffic Filter             : Disabled       perpetual
Intercompany Media Engine         : Disabled       perpetual
This platform has an ASA 5510 Security Plus license.
So then what does this mean for us VPN-wise? Is there any way we can set up multiple VPNs with this license?

HT1810 Screen sharing is currently being controlled by the remote management service

Can't access screen sharing

You''ll need to turn off Remote Management and turn on Screen Sharing in the Sharing system preference of the system to which you want access. This will stop management by Apple Remote Desktop, if you happen to be using that software.
Regards.

Screen sharing is currently being controlled by the remote management service

How do I disable this? Easy steps please and THANKS!!!

System Preferences -> Sharing -> Remote Management (turn it off)
System Preferences -> Sharing -> Screen Sharing (turn it off)
Who is this remote management that you have allowed them access to your Mac?
Also is it possible you have some other remote access utility running? LogMeIn.com, TeamViewer.com, GoToMyPC.com, etc...?

Taking control with Remote Desktop Services Manager from workstation console

When I run Remote Desktop from the console of my computer Windows 7 I get a message saying that if I run this tool from the console some options are disabled as Remote Control and Connect.
Is there any way to enable these possibilities from the console?
Thanks, VOR

Hi,
No, there is no way to enable them for use from the console. These features
require that you be within a Remote Desktop session in order to use them. For RDP 8.0/8.1 sessions the situation is different in that you can now perform a shadow (Remote Control) by launching mstsc.exe with
command line switches even from the console.
-TP

Remote Management and Screen Sharing hang on activation

Hi,
I'm trying to activate Remote Management using the Sharing System Preferences pane (http://images.macfixit.com/images/ScreenSharingFigure2.jpg) but after I click the checkbox, the whole System Preferences dialog becomes unresponsive and I have to kill it. I get the same behavior when trying to activate Screen Sharing too.
Remote Management starts fine with the kickstart command:
sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart -activate
Any idea what's going on?
Thanks!
florin

This doesn't appear to be a question about Apple Remote Desktop, which is a separate package for managing networked Macs, so you may want to take this up in the Mac OS X 10.5 Networking forum. But yes, as long as you can get the network set up correctly on both ends, you can share a screen from anywhere in the world. Using iChat's screen sharing feature usually works out better when working from a mobile Mac, though; fewer issues with routers and firewalls. LogMeIn is another service that many people have reported using to good effect.
Message was edited by: Dave Sawyer

Screen sharing and remote management no longer working after some uptime

Server is withoiut monitor.
Users need to login via screen sharing from time to time.
"Enable screen sharing and remote management" is ticked in Server.app everything is working fine (for days, weeks).
ARD reports "Screen Sharing Available", so remote management is not running how it should.
Screen Sharing.app is "Connecting…" forever.
Kickstarting ARD (http://support.apple.com/kb/HT2370) does not help.
Restart fixes it.
Is there a workaround (over ssh) or a fix?

seduc wrote:
Do you know if
fdesetup authrestart
works then too?
Off-hand, no. I don't. See this posting, or as would be typical in any case, try it?

Screen Sharing/Remote Mgmt Recommendations... Timbuktu, ARD, Bomgar...?

Can you recommend a Screen Sharing and/or Remote Management solution to be used for remote support? I will need to connect with remote networks and control computers via Screen Sharing... Traditionally, I have used Timbuktu for remote support which allows me to pass through routers using NAT and to directly address any computer that's configured properly. Recently, I've started to use OSX's built-in Screen Sharing ability over the web as well. However with the latter option, there is no easy way (that I've found) to address unique computers behind NAT?
Some solutions that I'm looking into:
1) Timbuktu. A proven solution.... a little expensive (if we had no upgrade path), requires router port-forwarding....
     http://www.netopia.com/software/products/tb2/index.html
2) Bomgar. A recent client, had new Windows hardware installed and the company that installed the system was using Bomgar for remote management. It's suppose to be an enterprise level solution but that's all I know....
     http://www.bomgar.com/
3) Apple Remote Desktop (ARD). This was $300 bit it's only $80 now for an unlimited license. Of course it's Mac only and seemingly low-priority for Apple and it may a little over-kill on the reports and management side. Creating installer packages seems unnecessarily complex when each client machine seems able to manage itself in terms of Software Update. Also, I don't see where this product can get past NAT. So, this could be an issue. Some people mention that establishing a VPN is the answer to that equation but I'm looking for simplicity too.
     http://www.apple.com/remotedesktop/
4) LogMeIn. I have not used.... the Pro version is too much at $70 per computer per year.... but the Free one is.... FREE!
     https://secure.logmein.com/products/free/
5) TeamViewer. I have used this a few times and it seemed to work as advertised.... This could be a compelling option.
     http://www.teamviewer.com/en/index.aspx
So, what remote access solutions do you use and recommend...?
Thanks,
Robert

If you are doing remote support professionally, you may also want to consider GoToMyPC (which also Works on Macs).
LogMeIn.com and TeamViewer.com Free options are only for personal use. If you are using them professionally, they they want you to pay.
Having covered my A..., I would say cross platform, TeamViewer.com is a good choice, as it gets through home routers, and provides file transfer (the Free LogMeIn.com does not provide file transfer). TeamViewer.com can also deal with corporate firewalls (assuming corporate does not block the service).
Another way to approach this might also be using Hamachi (another service from LogMeIn.com) which can be used to easily create a Virtual Private Network between your system and the destination (getting through home routers), then just use treat the system as if it was local, and use Screen Sharing, VNC, RDC, CoRD, etc... without worrying about home routers, and such. Can also do file sharing as if the system is local. Where local does assume the broadband connections have reasonable bandwidth.
As for myself, I only remotely maintain my Mom, and I set that up long before many of the current offerings, and did all the messy port forwarding things at Mom's house so I could use VNC over secure ssh tunnels. But if someone else in my family called asking for help, I would choose TeamViewer.com, as I think it would be the easiest for me to talk them through getting it up and running on their end.

Connect from Windows through screen sharing (VNC) and get out of full screen mode

How do you get out of fullscreen mode?
I connect to a OS X Lion computer through a Windows computer (which actually also is remote).
I use TightVNC software on Windows to connect. It's the only VNC software I am able to connect to OS X Lion with. TightVNC is kind of weak otherwise in the way that it does not have features for OS X targets - like you can't send "command" key pushes, or even Ctrl pushes and other F2 etc keys just don't really work.
Which means I cannot exit full screened apps by way of Command-F or similar. Moving the mouse cursor to the top of the screen also does not pop down the menu (although on some occasions I have been able to do this, I'm not sure how and it's terribly hard to reproduce).
I'd need a on-screen way (like a button to click) to get out of full screen mode.
Any ideas???

Are you using TightVNC because you found it was the only VNC client that worked well with Mac OS X built-in VNC server? Or is there another reason?
Vine Server (aka OSXvnc - free to use the server)
<http://www.macupdate.com/info.php/id/11283/vine-server-%26-viewer>
plays nicer with 3rd party VNC clients, so that you could try any number of other WIndows VNC clients. Maybe one of those will do a better job of sending Command/Control/Option keys.
But if you do install Vine server make sure you turn off Mac OS X Screen Sharing (and/or Remote Managment) so that you do not conflict with port 5900. Or via Vine Server configs, tell Vine Server to use a different port number, such as 5901, then make sure you connect to the correct port from your Windows client.

Screen sharing controlled by remote managing service

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