Screen shot into e-mail

Hi: I would like to know how I can insert a screen shot into an e-mail that I am composing.

I point to http://forums.verizon.com/t5/Verizon-net-Email/email-attachments/td-p/246415
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Similar Messages

Using grab or anything else to copy and paste screen shots into MAIL

Using Grab to copy a screen shot into Mail-
All i get is a smaller picture of the screen shot and it can not be read in mail as it looses all definition and is too small .
is there a way one can copy and paste into mail using grab or any other utility?

You can do this using the standard screen capture keyboard shortcuts. cmd-shift-4, for example, let's you select a region of the screen to capture. By default, the results will be saved to your desktop as a png image file.
However, if you also hold down the ctrl key (so, ctrl-cmd-shift-4), the resulting screen capture will be saved to your clipboard. Once in the clipboard, you can simply cmd-v paste it into your mail message...

Pasting a screen shot into an APEX textarea

Greetings,
Is it possible to paste a screen shot into APEX? If so, how?
Regards,
Bill Chadbourne

Hi Bill,
yes it is possible with the FCK Editor.
Here is a link which describes how to do it: http://www.oracle.com/global/de/community/tipps/images-fckeditor/index.html
It is unfortunately in German but it describes your problem perfectly.
Regards,
Tobias
http://apex-at-work.blogspot.com/

Best practices for importing .png screen shots into FrameMaker 9?

I'm new to importing .png screen shots into FrameMaker, and also new to FrameMaker 9. To compound things, I have engineers giving me screen shots taken on Linux machines, using a client like NX to get to Linux. My screen shots are coming in fuzzy and instead of trying to troubleshoot what's going wrong here, I was wondering if someone could quickly tell me what normally works with FrameMaker 9 and .png on a Windows system so I can troubleshoot from there.
That is, let's say I'm capturing a screen shot on a Windows system and I use some tool (Paint Shop Pro X, SnagIt, Alt-PrintScreen, or whatever). I save the screen shot as .png and then import by reference into FrameMaker 9.
What dpi do I use in the capturing program?
What dpi do I use when I import by reference into FM?
What if that makes the screen shot too large/too small: Is it better to use the FrameMaker Graphics > Scale solution, to resize it in my capture program, or to retake the screen shot?

Bringing screenshots into Frame documents has four major considerations:
how to perform the original screen capture
how to post-process it in a graphics editor
what graphical object model (and file format) to store it in
making sure it isn't damaged by your workflow
1. Screen Cap, typically of dialog boxes ...
... used to be simple; isn't anymore.
Dialogs used to have identical pixel dimensions on all user screens. You hit Alt[PrntScrn] in Windows and you got a one pixel per pixel 24-bit color image on the clipboard.
More recent operating systems now have much more scalability in the GUI. So either capture at what the default user sees, or at the optimal presentation enlargement, which might be precisely 2x the default display.
2. Post
Before you even start this step, you need to know exactly how you will be presenting the final document out of Frame:
B&W? Color?
What dimensional size on the page?
If hardcopy, what are the optimal parameters of graphical images for your print process? If web or PDF, various other considerations arise. I'll presume print.
In our workflow, the print engine is 600 dpi bitmap. We normally present images at one column width, about 3.5in. Our PDF workflow passes 600 bitmap untouched, but resamples gray and color to 200 dpi. I tend to use 600 dithered bitmap, but always test if there's any doubt.
Chances are the screencap bitmap, at your native printing res, is too small. There is no "dpi" associated with clipboard images. Once pasted into an image editor, the editor should provide the ability to declare the dpi (Photoshop does, both at paste, and via "resize without rescale"). If your image editor doesn't, fire it. If you can't see and control dpi, you have no real control over this workflow.
Plan to save the final image in a format that at least supports linear dimensions (like EPS) if not explicit dpi (TIFF). Save out the image at the exact size you intend to use at import in Frame. Do you know how Frame scales objects? I don't. So do your scaling where you have control over how.
Play with the defined "dpi" until the linear dimensions match your planned import frame. If that dpi passes through your workflow unmolested, you may not need to perform any resizing.
If you need to convert from 24-bit color to bitmap (at your printing resolution), I'd suggest using error diffused dithering converting to your target res, as this tends to preserve the hard edges in dialog boxes and rasterized text.
If you need to re-scale, I'd suggest scaling up by an integer multiple, using "nearest neighbor", to the nearest size just higher than your target dpi. Then rescale bi-linear down to your target size.
3. File Format
The main consideration here is compression, followed by color depth and size encoding.
Screenshots tend to have expanses of flat colors, and hard edges. These objects compress reasonably well using repeat-count compressions (like ZIP or RLE). They tend to get damaged by curve-matching compression, like JPEG, because they typically contain no curves through color space. Hard edges get fuzzy or pick up ringing artifacts.
So don't use JPEG (and what compression will your workflow use?). I tend to use TIFF(ZIP) for screenshots.
Avoid indexed color (4-bit, 8-bit or 15/16-bit) color.
Don't use GIF. It has no size encoding. The usual presumption is that GIF is 72 dpi, which makes importing it a nuisance, and at least a minor math exercise. Plus, it's indexed color, and may scale poorly downstream.
Experiment. See what looks optimal in the final product.
4. Workflow
As you can see throughout the above, all your careful planning can be for nought it your save-as-PDF, distiller or print shop process resamples everything down to 90 dpi. You have to know what's happening, and how to optimize for it, or you probably won't like the result.
We once had graphics showing up at 10 (yes ten) dpi in print.
Turned out the print engine could handle JPEG 5 but not JPEG 2000.
We had to hastily back-port images until a software upgrade fixed it.

Screen shots - how to copy to e-mails and in forum communication?

I now know how to make a screen shot, but how can I copy the screen shot into an e-mail and in the reply to a question in forums?
Thank you for helping me out
Harry

Depends on your email client and depends on the forums.
In some email clients you could simply drag the picture into the body of the email. In some you have to add it as an enclosure. Some support both methods (Apple mail does).
Forums differ in the way they handle pictures. In these apple forums you use the little camera in the reply tool bar and it will prompt for the item to be added to the reply. In other kinds of forums you may need to upload the picture to a media hosting site (e.g., ImageShack, Photobucket). They in turn provide you with a url of the upload to incorporate in the forum reply in a specific format.

Mail is changing the size of my screen shots

I work remotely, and so I rely a lot on snapping screen shots (via Shift-command-4) of what I'm seeing, then attaching them to emails, to communicate with colleagues and students. I've recently been made aware, however, that my screen shots are coming through too small to be read.
What seems to happen is this:
- I snap a screen shot of some portion of my screen.
- If I preview this file using the spacebar, or double click on it to open it in Preview, it opens at 100% of the original size.
- If I attach the screen shot to a mail message, first it gets pasted in as an in-line image (annoying) at a small percentage of the original. Then if the recipient double clicks on it, it opens (in Preview if they have a Mac)... at the same scaled-down size as the in-line image from the mail.
- Attempting to increase the size of this image simply results in a pixelated mess.
This is true even if I go to an item in my "Sent" folder and open the image I've attached to a message.
Help!

I am having the same problem as Shelia all of a sudden. This is only recently. I take a lot of screen shots to use in many different ways, sometimes to attach to email, sometimes just for my own reference. What is going on??? Why are my screen shots all of a sudden coming out teensy?

Plz requesting kindly for screen shots of intercompany and third party sale

Hi btothers,
Am into new project where we have intercompany sales and third party sales ,can any one plz send me with step by step screen shots to my mail id [email protected]
Thanks & regards,
srinivas

Hi Srinu,
Please find below the complete Documentation on Third Party Sales and Intercompany Process.
THIRD PARTY SCENARIO:
In third-party order processing, your company does not deliver the items requested by a customer. Instead, you pass the order along to a third-party vendor who then ships the goods directly to the customer and bills you. A sales order may consist partly or wholly of third-party items. Occasionally, you may need to let a vendor deliver items you would normally deliver yourself.
Process Flow
The processing of third-party orders is controlled via material types. Material types define whether a material is produced only internally, can be ordered only from third-party vendors, or whether both are possible. For example, a material that is defined as a trading good can only be ordered from a third-party vendor. However, if you manufacture your own finished products, you may also want, from time to time, to be able to order the same type of product from other vendors.
Processing Third-Party Orders in Sales
Third-party items can be created automatically by the system, depending on how your system is set. However, you can also change a standard item to a third-party item during sales processing manually.
Automatic third-party order processing
If a material is always delivered from one or more third-party vendors, you can specify in the material master that the material is a third-party item. During subsequent sales order processing, the system automatically determines the appropriate item category for a third-party item: TAS. To specify a material as a third-party item, enter BANS in the Item category group field in the Sales 2 screen of the material master record.
Manual third-party order processing
In the case of a material that you normally deliver yourself but occasionally need to order from a third-party vendor, you can overwrite the item category during sales order processing. For a material that you normally deliver yourself, you specify the item category group NORM in the material master.
If, as an exception, you use a third-party material, change the entry TAN to TAS in the ItCa field when processing the sales document. The item is then processed as third-party item.
If address data for the ship-to party is changed in the sales order in third-party business transactions, the changed data will automatically be passed on to purchase requisition and also to the purchase order ,if one already exists. In the purchase order, you can display the address data for the ship-to party in the attributes for the item.
You can only change the address data for the ship-to party in the sales order for third-party business transactions, and not in the purchase order.
Processing Third-Party Orders in Purchasing
When you save a sales order that contains one or more third-party items, the system automatically creates a purchase requisition in Purchasing. Each third-party item in a sales order automatically generates a corresponding purchase requisition item. During creation of the requisition, the system automatically determines a vendor for each requisition item. If a sales order item has more than one schedule line, the system creates a purchase requisition item for each schedule line.
Purchase orders are created from purchase requisitions in the usual way. For more information about creating purchase orders, see the Purchasing documentation. During creation of the purchase order, the system automatically copies the delivery address of your customer from the corresponding sales order. In a sales order, you can enter purchase order texts for each third-party item. When you create the corresponding purchase order, the texts are automatically copied into the purchase order. The number of the purchase order appears in the document flow information of the sales order.
All changes made in the purchase order are automatically made in the sales order as well. For example, if the vendor confirms quantities and delivery dates different from those you request and enters them in the purchase order, the revised data is automatically copied into the sales order
You process third-party items by creating a normal sales order. In overview for the order, you can then overwrite the default item category (TAN in the standard system) with the special item category for third-party items: TAS
Billing Third-Party Orders
If relevance for billing indicator for the item category has been set to B (relevant for order-related billing on the basis of the order quantity) in Customizing, the system includes the order in the billing due list immediately. If, however, the indicator has been set to F (relevant to order-related billing on the basis of the invoice quantity), the system does not include the order in the billing due list until an invoice from the vendor has been received and processed by the purchasing department. In the standard system, item category TAS (third-party order processing) has been given billing-relevance indicator F.
In the first case, the third-party order is considered to be completely billed only when the invoiced quantity equals the order quantity of the sales order item. In the second case, each time a vendor invoice is received, a customer invoice is created for the quantity in the vendor invoice and the order is considered to be fully invoiced until the next vendor invoice is received.
If you have activated billing-relevance indicator F for item categories in Customizing, billing can refer to the goods receipt quantity instead of the incoming invoice quantity.
You can control whether the invoice receipt quantity or the quantity of goods received is relevant for billing in Customizing for copying control for billing at item level.
FOR YOUR PROCESS Individual Purchase Orders WELL GIVE THE RIGHT SOLUTION
Individual purchase orders are used when your customer orders goods from you that are not in stock and must be ordered from one or more external vendors.
Process Flow
During sales order entry, the system automatically creates a purchase requisition item. The purchasing department creates a purchase order based on the requisition and the vendor ships the goods directly to you (unlike third party order processing, where the vendor ships directly to your customer). You then ship the goods to your customer. While the goods are part of your inventory, you manage them as part of the sales order stock. Sales order stock consists of stock that is assigned to specific sales orders and cannot be used for other purposes.
Process Flow for 3rd Party Sales
Customize the third party sales in summary:
Prerequisites for 3rd party sales,
Purchasing org,
purchasing group,
assign the Purchase org to company code
assign Purchase org to plant,
should not maintain the stock in material, it should be trading goods,
1. Create Vendor XK01
2. Create Material Material Type as "Trading Goods". Item category group as "BANS".
3. Assign Item Category TAS to Order type that you are going to use.
4. A sale order is created and when saved a PR is generated at the background
5. With reference to SO a PO is created (ME21N). The company raises PO to the vendor.
6. Vendor delivers the goods and raises bill to company. MM receives the invoice MIRO
7. Goods receipt MIGO
8. Goods issue
9. The item cat TAS or Schedule line cat CS is not relevant for delivery which is evident from the config and, therefore, there is no delivery process attached in the whole process of Third party sales.
10. Billing *--
SD - 3rd party sales order Create Sales Order
VA01
Order Type
Sales org, distr chnl, div
Enter
Sold to
PO #
Material
Quantity
Enter
Save
SD - 3rd party sales order View the PR that is created with a third party sales order
VA01
Order Number
Goto Item Overview
Item ->Schedule Item
SD - 3rd party sales order View the PR that is created
ME52N
Key in the PR number
Save
SD - 3rd party sales order Assign the PR to the vendor and create PO
ME57
Key in the PR number
Toggle the "Assigned Purchase Requisition"
Execute
Check the box next to the material
Assign Automatically button
Click on "Assignments" button
Click on "Process assignment"
The "Process Assignment Create PO" box , enter
Drag the PR and drop in the shopping basket
Save
SD - 3rd party sales order Receive Goods
MIGO_GR
PO Number
DN Number
Batch tab , click on classification
Serial Numbers tab
Date of Production
Flag Item OK
Check, just in case
Post
Save
SD - 3rd party sales order Create Invoice
MIRO
Invoice Date
Look for the PO , state the vendor and the Material
Check the box
Click on "Copy"
Purchase Order Number (bottom half of the screen)
Amount
State the baseline date
Simulate & Post
Invoice Number
*Invoice blocked due to date variance
SD - 3rd party sales order Create a delivery order
VL01N
In the order screen , go to the menu Sales Document , select "Deliver"
Go to "picking" tab
State the qty and save
SD - 3rd party sales order Create a billing document
VF01
Ensure that the delivery document is correct in the
Enter
Go to edit -> Log
Save
Third party order processing is as follows:
Assume three companies X, Y and Z
X - The company,
y - The customer
Z - Vendor
When ever X gets a PO from Y to supply some goods, X has an option of either manufacturing those goods or procuring those goods.
If he is procuring the goods, there are two methods that are generally followed:
Method 1) After receiving the PO from Y, X creates a sales order against Y.
Now at the same time he also creates a PO to a vendor Z to produce the goods
Z produces the goods and supplies to X
X receives the goods from Z
Then X delivers the same goods to Y.
After that X invoices Y and Z invoices X.
Note : Here there is no direct/ Indirect relation between Z and Y.
This process is known as Trading Process. and the Material here is created with Material type HAWA.
The other method is a Third party order processing method:
Here the glaring difference is that instead of Z supplying the material to X and X in turn supplying the same material to Y.
X authorizes Z to supply the material to Y on his behalf and notify him once the delivery is complete.
Now Z supplies the material to Y and acknowledges the same to X.
Z will send a copy of delivery acknowledgement and invoice to X.
After receiving the delivery confirmation and invoice from Z, X has to verify the invoice and this process is known as invoice verification and is done in SAP through Tcode MIRO.
The next step for X is to create an invoice and submit to Y
Only after the invoice verification document is posted then only X can create an invoice for Y.
This is the business flow that is followed for third party order configuration.
There are few steps that have to be configured to enable the system to function as mentioned above.
Step1)
If you are always following a third party process for a material then you have to create the material using item category group BANS.
The procurement type should be marked as External procurement (F) in MRP 2 view of the material master record.
if you are not always allowing third party order processing then u can create a material master record with item category group as NORM and the procurement type should be marked as ( X) meaning both types of procurement ( in house manufacturing and external procurement).
Step 2)
the item category in the order should be manually changed as TAS.
For that you need to configure the item category determination
Order type + item cat Group + Usage + High level = Item cat + Manual item cat
OR + NORM + + = TAN + TAS
OR + BANS + + = TAS
Step 3)
make sure that during the item category configuration for TAS you need to mark relevant for billing indicator as F
step 4)
The schedule line category for this type should be CS.
make sure that you mark subsequent type as NB - purchase requisition in this schedule line category as this will trigger the purchase requisition order immediately after the creation of the sales order and the PO to vendor is created against this purchase requisition.
Intercompany Process:
Go through the explanation given below with test cases.
Business case: -
Customer orders goods to company code/Sales organization A (Eg.4211/4211).Sales org 4211 will accept and punch the order in the system with sold to party as end customer code in the system. Company code/sales org B (Eg.4436) will deliver the goods to end customer and raise an intercom any billing on 4211 with reference to delivery. This can happen only after 4211 raises invoice to his end customer to whom the material has been delivered by 4436.
SPRO Customization required:-
1. Assign plant of delivering company code (Eg.SI81) to sales org/distribution channel combination of ordering company code (Eg.4211/RT)
2. Maintain intercom any billing type as IV for sales document type OR
3. Assign Organizational Units By Plant (Eg.SI81/4211/RT/11)
4.Define Internal Customer Number By Sales Organization (Eg.4436 will create customer master for 4211 company code and that number will be maintained in this relationship:-4211/231)
5. Automatic posting to vendor account (Optional)
6. Maintain pricing procedure determination for 4211/RT/A/1/RVAA01-For customer sales and billing
Maintain pricing procedure determination for 4436/RT/A/1/ICAA01-For intercompony billing
Master data to be maintained:-
1. Create end customer master in company code/sales org 4211/RT/11
2. Create customer master for 4211 company code/sales org in 4436/RT/11
3. Maintain PR00 as price for end customer-Active in RVAA01
4. Maintain PI01 as price which has to be paid to 4436-Statistical in RVAA01
5. Maintain IV01 as inter-company Price-Active in ICAA01
Process:-
1. Create OR with sold to party as end customer.
2. Plant to be selected is delivering plant belonging to different company code. With this selection system will treat this order as intercomany sales.
3. Pricing procedure is RVAA01
4. With reference to this order delivery will be created from the delivering plant and post the goods issue for this delivery.
5. Ordering sales org will create billing document F2 with reference to delivery for end customer.
6. Delivering sales org will create intercompany billing IV with reference to delivery document.
Please Reward If Really Helpful,
Thanks and Regards,
Sateesh.Kandula

Emailing screen shots (image resizing itself so its unreadable!)

i'm a big fan of screen shots. i've noticed that since i changed over to leopard if i want to email a screen shot using mac mail it resizes the image so it is completely unreadable. but if i open the screen shot in preview i can view the screen shot at the size i captured it at. any ideas how i can go in and attach it to an email and the email will view & send at actual size. I've tried various things such as going into preview and going to file->mail image. i've tried saving the file as a different type (gif, jpg). i've tried pulling the image into the email body, as well as going and clicking the paperclip to attach. all method result in the same cruddy quality image.

after you drag an image to the mail composition window, a small button called "Image size" should appear in the lower right corner of the window. Click on it and select "Actual size".

Screen Shot Resolution

I took screen shots of several emails, imported the screen shots into a slide show in iPhoto, then exported the slide show to iDVD.
When viewing the DVD on TV, you can barely read the emails.
How can I improve the screen shot resolutions? Should I import the screen shot into PhotoShop and adust resolution to 720 x 540 for NTSC?
iMac G5 Mac OS X (10.3.9)

Thanks for the response.
I increased the size of the text in the e-mails, then resized the emails to 640x480 and took a screen shot, which I converted in PhotoShop from TIF to JPG. I then re-imported the emails into iPhoto and exported the slide show to iDVD.
When I play the DVD on my TV, I can read the text fine, but I neglected to leave space around the e-mail, so some of the sides are cut off on the TV screen.

Not correctly printing cropped screen shots in Word documents

I have a C4480 All-in-one that works fine except for one really annoying thing. I create documents using Microsoft Word that use PC screen shots inserted into the document. I paste the screen shot into the document then use the Word cropping tool to crop the view of the screen shot.
Looking at the print preview of the document, everything looks great - but when I print it, the cropping of the screen shot has changed!
Anyone have any ideas on what's happening?

The distortion was slightly visible in the JPG images in the
WYSIWYG but the SnagIt images looked fine. Both types were present
in the Word doc prior to importing and have always printed out fine
in Word. The images were not added after the import.
I know the original screen capture is fine. When I captured
the same screen in RoboScreenCapture, inserted it into my Word
document before importing - it printed out without any distortion.
SnagIt saves as a .png whereas the RH version saved it as a .gif. I
did resolve the JPG issue by saving those as GIFs. That's why I
thought maybe RH has a problem converting from one format to the
other.
Hope that helps you more!

Help Please! Serious Issues with Placing Screen Shots.

Hi,
I'm a long time browser of these forums but this is my first post. I'm pulling my hair out. I've spent hours on this and have a looming deadline. I've a lot of experience in PS and AI but have only started using ID recently. I've searched the forums and web in general, I've found people with similar or the same problems (both on Mac and Windows) but can't find a solution anywhere. I really think there's got to be a simple solution but I can't figure it out.
I'm using ID CS6 on Mac OS X 10.7.5
I've created several mutilpage PDFs (not for print, for screen viewing) in ID using vector graphics from AI without any issue. However, this time I'm trying to create a multipage PDF that will be a tutorial for GarageBand that requires dozens of edited screen shots. When I place the cropped screen shots they come into ID really badly pixelated. I've tried bring them in as several different file types, PNG, BMP, TIFF, JPEG, but all with the same result. I've tried scaling them in different ways and exporting the PDF in different ways but the screen shots still look terrible.
I have the document set up for digital publishing and it's A4 Landscape. I've changed the display performance to High Quality Display but this shouldn't really matter because the exported PDF still has horrible looking screen shots.
Sadly...when I bring the same screen shots into Microsoft Word Mac they look absolutely perfect. I really, REALLY don't want to be forced to use Word to create a tutorial, or anything for that matter.
Can anybody help? Please!
Thanks in advance.
Colm

It seems ludacris and defeats the purpose of the software for me since I hoped to use it mainly for tutorials containing screenshots.
The user interface you are capturing is designed to the monitor pixel grid and captures degrade if you sample them up or down. You can see the resampling problem if you use OSX's zoom feature–zoom in and the interface get's larger but it also blurs.
And extreme example would be a checkerboard drawn at 10 pixels per inch. Increasing the resolution to 300ppi doesn't add any information and degrades the checkerboard's appearance:
When you place a screen capture in ID and scale it, there's no resampling—the capture is resized and the pixels are scaled larger or smaller. If you print the capture it will look fine because a hi-res printer can accurately draw the different scaled resolutions.
When you export to PDF there's going to be a problem displaying the captures in Acrobat because there would only be one zoom level where the original interface pixels display unchanged. It's similar to Photoshop where the screen capture looks best at 100% where the image to monitor ratio is 1:1, but in Acrobat the 1:1 ratio might be any zoom percentage depending on how the capture was resized in ID.

How do you drag a file into Apple Mail when it's full-screen?

I love the full-screen mode for Apple Mail. However, when I attach files to mail messages, I prefer to drag files to my message (since they often come from various finder windows I might have open). However, in Mission Control or via swiping, I couldn't find a way to drag and drop a file in there.
I also tried dragging the file to the Mail icon on the dock, which spring-loaded the full-screen Mail app, but when I tried to drop it into the New Message window, it flashed but nothing happens.
Kinda annoying you can separate the New Message window into a separate mail window. Often I like having my New Message window dragged to another desktop so I can type an email in the context of reviewing and image mockup, etc.
Conrad

I guess for me, sometimes I start typing the email and then decide to attach something. Or want to attach files from different folders to a single email. Your tip unforunately doesn't work in those cases. Maybe it's just me, but attaching files often is the last thing I do right before I send the mail.

Is there any way to crop part of a screen shot and paste into Pages?

Instead of importing an entire photo into Pages, I am trying to:
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- paste into Pages
Is there an App that might crop and paste into Pages?
Thanks for any help.
Prea

You can do that with PhotoPad. You take a screen shot, crop it in PhotoPad and it is saved to Saved Phototos. Then you just go the Media section and import the croped photo.

In my account's profile, the entire page is turning into symbols and I cannot download the program as I don't know which one the download button is (have a screen shot if needed)

I have just purchased Adobe Acrobat XI Standard. I received all the appropriate emails with serial numbers etc. I go into my Adobe account so I can download the content and I cannot read the page as all the page content is in symbols. I obviously don't know what they are saying nor which button it is to download the program. I have a screen shot of my product's page if necessary. I have tried going through Internet Explorer and Google Chrome.

Hi kirrileeb,
Are you having trouble with other websites, or just with Adobe? Let's start by clearing the browser cache, and logging back in to http://www.adobe.com. You may also want to try a different web browser as well. Are you able to download Acrobat from this page: Download Acrobat products | Standard, Pro | XI, X?
If you're still having issues when you're looking at your account on Adobe.com and downloading Acrobat, let us know. If you write back, please let us know what browser you're using, and whether you're on Mac OS or Windows.
Fingers crossed that all goes well when you clear the cache, but let us know if it doesn't.
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Sara

How do you export a Premiere Pro screen shot without distortion when importing into Photoshop?

How can I take a screen shot in Premiere Pro (CS6 or CC) without it becoming distorted? Lately, when doing this, the images are elongated. Then, when I bring the image into Photoshop, it looks fine, except that the Pixel Aspect Ratio has been automatically engaged. I seem to not be able to do anything to the image to correct it and when saved, it goes back to its distorted form. What am I doing incorrectly? What is the fix for this? Is this a Premiere issue or a Photoshop issue? BTW, I posed the same question on the Photoshop forum. SIDE NOTE: I tried to resolve this via a chat session...that was an exercise in futility.
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The MTS files that I imported into my project are 1080i 29.97 fps, upper field first, 1.0 pixel aspect ratio.
I tried encoding an AVI with the Lagarith codec with these settings and had better results this time but the frame rate still stuttered.
I even tried making an MOV with the H.264 setting and had strange results.
I can make an H.264 MP4 at 1920x1080 with no problem.
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Screen shot into e-mail

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