Search help window opening two times

Hi folks,
          i found one of wda application is integrated into portal.on portal side if i press on search help symbol then it opened external window two times.How can i make that to one window

External windows are never used by search help becuase they open in a separate user session - making data communication back and forth very difficult.  When modal windows are triggered, the parent window is frozen and no longer accepts input.
When you say external window, what are you seeing.  Is it actually a separate browser window that can be dragged outside the confines of the parent window. If this is really an external window, then it doesn' seem like this is a search help.
Have you studied the WD Component. Can you see what kind of search help this is.  What triggers it?  A normal button or the search help button attached to an input field.

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