Search not working Properly in Portal

Hello Experts,
we are using standard KM search iview for displaying custom search results in Portal,we have maintained Search Control set and Search option set properties of iview.
We have created custom control set and option set in KM ,we also configured the indexing in index management.
After this configutration search is working for documents which resides in 1 Folder of KM but with same configuration it is not working for the documents residing in 2nd folder.
Any input ,help and suggestion are most welcome.
Thanks & Regards,
Siddharth

Hello Siddharth,
Check what is the the indexing status of the files in the second folder ? File --> Details --> View --> Index information. Ideally it should be indexing status okay.
If the status is okay, then check for any filters in your search option set.
If it is not okay, then check whether approval or any time based publishing is enabled in the folder. Or is there any special characters in the folder name which is preventing the files inside from getting indexed.
Regards,
Vinod

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