Search troubleshooter displays bogus message

In "Indexing Options" of Control Panel, there is a troubleshooter. When run, it reports "incorrect permissions on windows search directories". It shows this message regardless of whether you are having trouble or not.
The problem is one of my customers is having a real issue (can't find things in Outlook), but the troubleshooter reports only this (bogus) message.
Is there any way to eliminate this message and/or get the troubleshooter to find the real problem?

Hi,
So the issue here is only one user can't find things in outlook? Have you tried to rebuild the index?
Control panel->indexing options->advanced->index settings->rebuild. Here is a reference:
How to rebulid index settings in Windows 7
If the above doesn't work, then please change the permission of the folder C:\ProgramData\Windows7Index\Search if it exists.
Here is a similar thread for reference:
Windows Search - Cannot
find files on workstation or in email - Always shows 0 items total
Hope this may help
Best regards
Michael Shao
TechNet Community Support

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