Seasons not showing past episode 13 or 19?

I have a tv show with 7 seasons that I downloaded and i know they are there, but for some reason when selecting the season will not show past episode 13 and sometimes i can get to show up to episode 19 but that is as far as I can get it to expand and I would like to know if there is a way to fix this?
It will not let me view or select the rest of the episodes! Can someone help me fix this?

Just a quick update:
I received a new USB / Data cable from the vendor, and the USB device is still invisible on (several) Macs, and it comes up briefly as damaged on a PC.
Sounds like the device is bad. 
I'm just a little surprised that if it works OK (playing music), the computer can't sense it at all, and then reformat it.
C'est la vie!
Thanks a brody & Dr. Mac

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