Secondary dial tone on UCM 8.6

Getting secondary dial tone after the second & third digits, pretty sure it has to do with the 911 route pattern, how can i fix this? Should i make it a translation pattern? Have checked all route patterns and all those have Provide Outside Dial tone checked.

This topic has been discussed plenty of times before, please search CSC for answers before posting.
The cause for this is overlapping in your dial plan, unless every single option after the first digit has the provide secondary dial tone (and that means, every single DN or pattern in your dial plan), you won't get it there. Look at overlapping in your dial plan and fix that overlapping to get it at the right time.

Similar Messages

  • Secondary dial tone delay

    I have a site that is having issues with secondary dial tone. They press 6 to receive access to make outside calls. When they press 6, there is a secondary dial tone but if you wait 5 seconds you will hear a flash and then another secondary dial tone. 
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    This is a Cisco UC520 that has been setup through CLI. 

    Thanks for the reply.
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  • Secondary dial tone

    hi all
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    Thanks.

    That's also assuming they're currently stripping pre-dot.  If H.323, a lot of times you make your dial-peers on the gateway include the 9 so you can re-use the same dial-peers for SRST.  If that's the case, he may need to update those as well.

  • CSCul50370 - C-Series TC does not send DTMF with secondary dial tone or ringback tone

    This bug has also been confirmed to affect SX20 Quick Sets.

    Hi Jose,
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  • FXO not giving the dial tone

    Hi,
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    Attachached are the logs from the "debug vpm all"

    [+] for Calro
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    http://www.cisco.com/en/US/docs/ios/15_1/release/notes/151-2TNEWF.html
    Toll Fraud Prevention
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    For more information, see the Cisco Unified Communications Manager Express System Administrator Guide at the following URL:
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm.
    html
    Br,
    Nadeem 
    Please rate all useful post.

  • Dial tone after first two digits are dialed

    I was just made aware that one of our sites when dialing out (local, LD, TF, etc) receives dial tone after dialing the first two digits of any number.  They can continue to dial the number and will call out.  I am trying to understand where the dial tone is coming from after the 2nd digit is dialed.  Any idea's?
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    I absolutely agree with Aaron's statement that ALL route patterns need to have the 'provide outside dial tone' checked on all applicable route patterns.  I would also like to note that any dial plan overlap with those route patterns would also cause delay in secondary dial tone.
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  • Outside dial tone !

    Hi all.
    i am labbing this to clear my concept. I am using CUCM 8.0
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    Sir i asked this because of the following issue
    I have configured the following route patterns in my environment. In all below patterns, i have configured provide outside dial tone and urgnet priority.
    600.00!           
    600.03XXXXXXXXX               
    600.0600XXXXX           
    600.0[24-9]!           
    600.111XXXXXX               
    600.81XXXXX       
    600.[39]XXXXXXX   
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  • VoIP - Second Dial Tone

    Hi,
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    Scenario is as follows :
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    Sundara

    Hi Sundara ,
    I dont think this can be achieved. When user at SITE A gets the dial tone, he is getting from the PSTN A. So the dial tone cannot be modified.
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    Thanks
    Venky

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        jsavage9621,
    It pains me to hear about your experience with the Home Phone Connect.  This device usually works seamlessly and is a great alternative to a landline phone.  It sounds like we've done our fair share of work on your account here.  I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you.  I look forward to speaking with you.
    TrevorC_VZW
    Follow us on Twitter @VZWSupport

  • New Broadband - No Dial tone - Line Test shows no ...

    Hi,
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    I have asked a moderator to provide assistance, they will post an invite on this thread.
    They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
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    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Loss of phone line, no dial tone but broadband sti...

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  • No dial tone for the second time now

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    Mike

    jdybnsn wrote:
    I have the exact same problem (also my second time in 4 months). Very frustrating as this is our business phone and it is frustrating knowing people are calling us but we can't pick up the calls ! More frustrating that its almost 2 days and no sign of an engineer !
    You need to raise this on the Business Forum, this one is for residential customers.
    You can click the white star next to this message if you think it was helpful.

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