Secret hiding place for subscription billing dept?

I have never had such a nightmare customer service experience as I have had with my Adobe Forms Central subscription. There is no way to contact your billing department. How do I do that?
I was double billed. I was on a monthly basic subscription and upgraded. I was charged for the both the one month basic and the 12 month upgrade. So basically I got 12 months of service for the price of 13 months. I've been transferred from chat room to a non-existent different department, then I finally got through to phone support which supposedly transferred me to the billing dept. After 45 minutes of music on hold, I hung up.
Does a billing department even exist? There is aboslutely no way to contact anyone about a billing issues. If there is, it must be a tightly held secret. Please advise how to proceed.

Apparently Adobe still has my email address, because I got 4 different emails today trying to sell me more Adobe products and save money in the process.
Adobe Summit 2014: More of what you want.
You asked for more opportunities to connect and learn and we delivered, adding a third full day to Summit. Hear more from leading innovators, explore more of the latest tools and trends, and learn how to get better, more quantifiable results from your digital marketing programs.
Day 3 agenda includes:
Industry-focused super sessions
Industry-focused breakout sessions
Hands-on labs
Birds-of-a-feather lunch
Industry mixers
Don’t miss your chance to save US$400.

Similar Messages

  • Secret hiding place for videos?

    I feel like there must be a simple answer to this question, but I've searched every place I can think of, so I need your help.
    According to my settings, I have 20 videos on my iPhone5c. But I can't find them. I've looked in the Music, Videos and Photos apps, I've checked text messages and deleted a couple of videos from there. I've found a couple in my Camera Roll and deleted those, too. But Settings is telling me there are 20 more somewhere on my phone.
    Any idea where they might be hiding?

    Apparently Adobe still has my email address, because I got 4 different emails today trying to sell me more Adobe products and save money in the process.
    Adobe Summit 2014: More of what you want.
    You asked for more opportunities to connect and learn and we delivered, adding a third full day to Summit. Hear more from leading innovators, explore more of the latest tools and trends, and learn how to get better, more quantifiable results from your digital marketing programs.
    Day 3 agenda includes:
    Industry-focused super sessions
    Industry-focused breakout sessions
    Hands-on labs
    Birds-of-a-feather lunch
    Industry mixers
    Don’t miss your chance to save US$400.

  • SUGGESTION TO ADOBE: PLEASE CREATE A PROPER FORUM FOR SUBSCRIPTION AND BILLING ISSUES

    I think and many will agree, that it is about time that Adobe would create a forum just for subscription or billing issues.
    There are so many people looking for help that taking this issues to a specific forum, would help in reducing the signal to noise ratio and keep a focus on specific topics. Yes, Adobe should fix these issues and I am sure they are being address but creating proper channels would speed up support, from Adobe staff and from people that, for crazy reasons, volunteer here.
    I try to help, but sometimes just the Creative CLoud forum is like a raging river of people looking for help and if it was divided in some topics, it would be a great help. So:
    - Create a Creative Cloud membership and Billing issues: It is about time
    - How-to and technical issues are still well served by the topics.

    Hi Luis,
    Welcome to Adobe Forum,
    I completely apprehend your point of view, the billing issues deal with credit card information which are highly secured information, there is only one authorized group taking care of billing issues.
    Regarding Invoice issues, please feel free to raise it here, we do try to resolve them at the earliest.
    The direct link to Adobe Support is http://adobe.ly/yxj0t6
    Regards,
    Rajshree

  • HT204088 i am getting billed for subscription that i am unable to download on my ipad, help

    Who do I call to complain about being billed for subscriptions to the Times that I can't access?

    There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
    In terms of a refund, you can try contacting iTunes Support via this page and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Re: billed for subscription and have never actuall...

    I also got the exact same 500 error 
    http://community.skype.com/t5/Rates-and-subscripti​ons/KINDLY-CANCEL-ALL-MY-SKYPE-SUBSCRIPTIONS-AND-R​...
    and then i was goaded into buying skype premium to get chat support
    BUT EVEN CHAT SUPPORT DONT WORK
    this is really ridiculous!!

    Hello,
    No one at Skype "goads" you into buying anything. Please ensure that any future posts conform to the following posting guidelines:
    You are expected to maintain a helpful, respectful tone when posting. Opinions are welcome, but they may not escalate into flaming and rudeness against Skype, its staff, other forum members or any other party.
    This is a public board and everyone can read your message. To protect both your privacy and the security of your account do not include in your post: Full name, e-mail, Skype name, phone number, order number, payment information ...
    If you have a payment issue please contact Skype customer service as users here on the community can't help you with those. To help you find the right place for these types of questions please feel free to use the following links:
    Refund requests
    Problems with credit card/ PayPal payments
    Other payment issues
    General Payment and prices help
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Manage subscription,billing and Co-Administrator for Azure Account

    Hi All,
    I am new to Azure, I have Windows Azure account. 
    My requirement is like I will create multiple subscriptions under my account for individual clients, I will add clients as Co-Administrators for each Subscription, I have my payment information for paying to Azure and for subscriptions also
    I will pay from my account. I want to make clients able to see their billing information, so my questions about this scenario are:
    1. Does Co-Administrator needs password of Azure Account to logging in to https://manage.windowsazure.com or https://account.windowsazure.com/Subscriptions?
    2. Can each Co-Administrator check his/her subscription from https://account.windowsazure.com/Subscriptions and is able to see his/her billing information?
    Thanks in advance.
    Thanks, Dilip

    Hi Dilip,
    Thanks for posting here.
    Appreciate your interest on Azure.
    It is not possible to buy multiple subscriptions for the single account meaning single LIVE ID .  You may buy multiple subscriptions with same account holder but you need to have different Live ID for every subscription.
    You can add users as co-administrators for a subscription using their Microsoft account or organizational account. To do this, you must be a co-administrator or the Service Administrator for the subscription yourself, and you should be designated as a global
    administrator in the directory for the subscription. Adding co-administrators using organizational accounts is recommended
    See Add a co-administrator to an Azure subscription for more details.
    For both of your questions above : Co-administrator will not have access to view  Account information by co-admin's credentials. The only options is to view the account information is by using account owners credentials.
    For further details, you may contact Billing team via
    http://azure.microsoft.com/en-us/support/options/ , select get support and select the support type as billing.
    Hope this helps.
    Regards,
    Shirisha Paderu

  • Subscription,Billing Plan,Revenue Recognition and how to use Credit Memos?

    We have setup in our system the above, but not sure how to setup corrections of subscriptions invoices which are billed in advance using RR.
    Does anybody have any pointers or suggestions of what would be the best solution?
    We are using 5 different sales documenttypes (contracts) for subscriptions which we invoice using invoice type FV, 3 which we are using RR. We are also using BOM in this sales documenttypes.
    Kind regards

    @quahsweekoon1
    You can cancel recurring payments as shown in this guide: https://support.skype.com/faq/FA1881/
    In case recurring payment already went through then you would need to contact customer service. They will check your account and if you are eligible they can issue the refund for the payment.
    In order to contact customer service you will need to follow this link: http://www.skype.com/go/support.login
    Here's also a guide: https://support.skype.com/faq/FA1170
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • I paid for subscription yesterday 11,49 euro for 1...

    My subscription yesterday still didn't come. Please give it now.load it now. Thanks

    jeralmin wrote:
    My subscription yesterday still didn't come. Please give it now.load it now. Thanks
    Hello
    Your account shows that payment for your Philippines 120 mins 1 month was refused. This is a monthly Subscription and because you have already used all your 120 minutes for this billing period your next allocation of minutes won't be added to your account until December 13th 2014.
    p.s. No duplicate posts please. Duplicates removed.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • I cannot pay for subscription cause the system says the address for the invoice doesn't correspond to my credit card

    i cannot pay for subscription cause the system says the address for the invoice doesn't correspond to my credit card. It's not possible, my credit card doesn't correspond to any address

    These transactions help Adobe confirm that the credit card used is valid and not reported as lost or stolen. The transaction isn't charged to your account, and once your credit card company verifies it, Adobe removes the charge.
    http://helpx.adobe.com/x-productkb/policy-pricing/adobe-stores-online-order-payment-faq.ht ml
    You can also contact Adobe Support to place the order.
    Regards
    Rajshree

  • Annual subscription billing duplication

    Upon sign-in today, I believe my Annual subscription billing was inadvertantly duplicated.
    How do I continue my subscription but cancel duplicate subscription please?

    Hi Art,
    I apologize for the delayed response. Do you still need assistance?
    I'd be happy to help.
    Kind regards, Stacy

  • Paid for subscription, but minutes are still zero

    Hello, I have paid for subscription (auto renewal), even got confirmation email. But, my minutes are still zero and it says renews on 4th August. Why does Skype take my money on Aug1, if I could call only on Aug4 ???
    Thanks,Kiron

    Hello and welcome to the Skype Community.
    Your account shows that you have used your full minutes allocation in your current billing cycle and your next minutes will be added to your account when your next billing cycle starts.
    Renewing your monthly Subscription before your billing cycle ends has no effect on the date upon which your minutes allocation will be added to your account.
    To continue calling until your next minutes allocation is applied to your account please purchase either a Subscription but with a different amount of minutes or Skype Credit.

  • Hi all, I upgraded my MBP to Lion , but on the screen where i need to type my password, click  on my photo and it does not appear the place for me to type my password and it stay stuck there. Can anyone solve this problem for me?

    Hi all, I upgraded my MBP to Lion , but on the screen where i need to type my password, click  on my photo and it does not appear the place for me to type my password and it stay stuck there. Can anyone solve this problem for me?

    Reboot the machine holding Command and r keys down, you'll boot into Lion Recovery Partition
    In there will be Disk Utility, use that to select your Lion OS X Partition and Repair Permissions.
    After that is done reboot the machine and see if you can log in.
    If not repeat the above steps to get into Lion Recovery, get online and reinstall Lion again, it will overwrite the installed version and hopefully after that it wil work.
    Reboot and try again.
    If not follow my steps to create a Snow Leopard Data Recovery drive, then option boot from it and grab a copy of your files off the machine.
    Then reinstall all your programs onto the external drive like setting up a new machine, then use Disk Utility to erase the entire internal boot drive (select the drive media on the far left, not the partiton slightly indented) format Option: GUID , 1 partition OS X Extended and then use Carbon Copy Cloner to clone the external to the newly formatted internal drive. Once that is finished reboot and disconnect the external drive.
    Once you go that, boot into Snow Leopard and update to 10.6.8, use the AppStore and option click on Purchases and download Lion again and install.
    Lots of work, but there is no Lion disks.
    https://discussions.apple.com/message/16276201#16276201

  • My i phone 4s will let me download free apps but when i try to buy an app it asks for my billing imformation and tells me that the. Imformation i typed in does not mach my bank records. Ive also tried using my wifes. Any ideas

    When i try to buy an app from the app store it ask for my billing imformation and when i type everything in it tells me the imformation does not match my bank records. Ive also tried using my wifes card to buy apps and it says the same thing. Any ideas?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Are you putting in the address where the bank sends the monthly statement?
    Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
    https://tools.usps.com/go/ZipLookupAction!input.action
    Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information.

  • I tried downloading a free app and it asked for my billing information and when i entered it, it says that there was a billing problem with a previoud purchase and i have to update it. I keep updating it and it wont let me verify it and i cant get apps

    I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!

    The message says: "The payment method has been denied, try another method"
    I'm living in the same country and city since I was born, so I don't think the location is the problem.
    And yes, I paid with the card a meal in Burguer King today. And nothing more.

  • Is there any Standard SAP Report?for displaying Billing block/Status-Order

    Hi,
    Am a ABAP Developer. I heard that there is SAP Query/ABAP Query/Standard SAP report for the below functionality/requirement. SO, pls. let me know if there is any SAP Query/ABAP Query/Standard SAP report?
    "This report is suppose to display Credit and Debit memo documents which are blocked and yet has a status of APRV; the other display is for Return Documents which are blocked and yet has a status RCVD."
    thanq

    Hi,
    Use t-code
    V23 - Blocked sales document for billing
    VA14L - Sales document blocked for delivery
    VFX3 - For blocked billing documents.
    Kapil
    Edited by: Kapildev Farakte on Jan 8, 2010 4:15 AM

Maybe you are looking for