Secure Zone password set (send log in details email) link not working for everyone

Hi Guys,
I have a site with three secure zones for different online programs. We're beginning to sell some programs and, because we aren't using a seemless gateway, we are manually subscribing them to the secure zones then clicking the 'Send log in details email' button. The email seems to be going out which is good. But, some clients can't click on the link to set their password. Nothing happens. Even if they copy and paste the link text into a browser window, still nothing.
Anybody know why this would be working for some people and not others. Could it be to do with cookies or email clients etc. We are at a loss and therefore have lost two sales so far (they asked for refunds) because they couldn't access their programs in the secure zone.
Any help greatly appreciated.

Thanks LiamDilley for such a prompt reply. Currently my code looks like this:
...and your password is [{tag_password}]
Are you saying that I should be changing the '[{tag_password}]' to:
[,a href="{tag_password}>{tag_password}</a>]
The thing is, most of the time the link text appears as a link, but not for everyone. Do you think this will fix it?

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Secure Zone password set (send log in details email) link not working for everyone

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