Self service pages not opening

Dear All
We are upgrading form 11.0.3 to R12, and they have build lots customized workflow and self service pages. The menus and functions are there, but still it is not opening and it says page cant be opened.
But employee self service responsibilty is opening fine. Do we need to do any setups or we have anything to move like we move the custom form and reports.
Kindly help me in this
Thanks in advance
Regards
Nakshathra

So no Self Service page is opening? If that is the case, then I guess some configuration issue with URL or something similar.
Is Apache log completely empty or it has the page request calls logged?
--Shiv

Similar Messages

OAF : Could not open PDF from Self Service Page or Jdeveloper.

Hi Friends,
We are on R12 Applications.
Appreciate any help.
Requirement :
1. Open the PDF from Self Service Page.
Error :
Adobe Reader Could Not Open the PDF because it is either not a supported file type or the file is damaged.
Below is my Controller and AM code
======================
Controller Code
==========
/*===========================================================================+
| Copyright (c) 2001, 2005 Oracle Corporation, Redwood Shores, CA, USA |
| All rights reserved. |
+===========================================================================+
| HISTORY |
+===========================================================================*/
package XXX.oracle.apps.ak.xml.webui;
import oracle.apps.fnd.common.VersionInfo;
import oracle.apps.fnd.framework.webui.OAControllerImpl;
import oracle.apps.fnd.framework.webui.OAPageContext;
import oracle.apps.fnd.framework.webui.beans.OAWebBean;
import oracle.apps.fnd.common.VersionInfo;
import oracle.apps.fnd.framework.webui.OAControllerImpl;
import oracle.apps.fnd.framework.webui.OAPageContext;
import oracle.apps.fnd.framework.webui.beans.OAWebBean;
import oracle.apps.fnd.framework.server.OAApplicationModuleImpl;
import oracle.xml.parser.v2.XMLNode;
import java.io.ByteArrayInputStream;
import java.io.ByteArrayOutputStream;
import javax.servlet.ServletOutputStream;
import javax.servlet.http.HttpServletResponse;
import oracle.apps.fnd.framework.OAException;
import oracle.apps.fnd.framework.server.OADBTransactionImpl;
import oracle.apps.xdo.XDOException;
import oracle.apps.xdo.oa.schema.server.TemplateHelper;
import oracle.cabo.ui.data.DataObject;
import oracle.jbo.XMLInterface;
* Controller for ...
public class XMLIntegrationCO extends OAControllerImpl
public static final String RCS_ID="$Header$";
public static final boolean RCS_ID_RECORDED =
VersionInfo.recordClassVersion(RCS_ID, "%packagename%");
public static final int DEPTH = 4;
public static final int APP_ID = 20003;
public static final String APP_NAME = "XBOL";
public static final String TEMPLATE_CODE ="Emp_Template";
public static final int BUFFER_SIZE = 32000;
* Layout and page setup logic for a region.
* @param pageContext the current OA page context
* @param webBean the web bean corresponding to the region
public void processRequest(OAPageContext pageContext, OAWebBean webBean)
super.processRequest(pageContext, webBean);
OAApplicationModuleImpl am= (OAApplicationModuleImpl)pageContext.getApplicationModule(webBean);
am.invokeMethod("initEmpVO");
am.invokeMethod("getEmpDataXML");
* Procedure to handle form submissions for form elements in
* a region.
* @param pageContext the current OA page context
* @param webBean the web bean corresponding to the region
public void processFormRequest(OAPageContext pageContext, OAWebBean webBean)
super.processFormRequest(pageContext, webBean);
OAApplicationModuleImpl am= (OAApplicationModuleImpl)pageContext.getApplicationModule(webBean);
String event = pageContext.getParameter("event");
System.out.println("XXX : Event "+event);
if("GenerateReport".equals(event))
// Get the HttpServletResponse object from the PageContext. The report output is written to HttpServletResponse.
DataObject sessionDictionary = (DataObject)pageContext.getNamedDataObject("_SessionParameters");
HttpServletResponse response = (HttpServletResponse)sessionDictionary.selectValue(null,"HttpServletResponse");
try {
ServletOutputStream os = response.getOutputStream();
// Set the Output Report File Name and Content Type
String contentDisposition = "attachment;filename=EmpReport.pdf";
response.setHeader("Content-Disposition",contentDisposition);
response.setContentType("application/PDF");
// Get the Data XML File as the XMLNode
XMLNode xmlNode = (XMLNode) am.invokeMethod("getEmpDataXML");
ByteArrayOutputStream outputStream = new ByteArrayOutputStream();
xmlNode.print(outputStream);
ByteArrayInputStream inputStream = new ByteArrayInputStream(outputStream.toByteArray());
ByteArrayOutputStream pdfFile = new ByteArrayOutputStream();
//Generate the PDF Report.
TemplateHelper.processTemplate(
((OADBTransactionImpl)pageContext.getApplicationModule(webBean).getOADBTransaction()).getAppsContext(),
APP_NAME,
TEMPLATE_CODE,
((OADBTransactionImpl)pageContext.getApplicationModule(webBean).getOADBTransaction()).getUserLocale().getLanguage(),
((OADBTransactionImpl)pageContext.getApplicationModule(webBean).getOADBTransaction()).getUserLocale().getCountry(),
inputStream,
TemplateHelper.OUTPUT_TYPE_PDF,
null,
pdfFile);
// Write the PDF Report to the HttpServletResponse object and flush.
byte[] b = pdfFile.toByteArray();
response.setContentLength(b.length);
os.write(b, 0, b.length);
os.flush();
os.close();
catch(Exception e)
response.setContentType("text/html");
throw new OAException(e.getMessage(), OAException.ERROR);
pageContext.setDocumentRendered(true);
AM CODE
======
package subba.oracle.apps.ak.xml.server;
import java.io.ByteArrayOutputStream;
import oracle.apps.fnd.common.MessageToken;
import oracle.apps.fnd.framework.OAException;
import oracle.apps.fnd.framework.OAViewObject;
import oracle.apps.fnd.framework.server.OAApplicationModuleImpl;
import oracle.apps.fnd.framework.test.inputscanner.server.EmpVOImpl;
import oracle.help.common.xml.*;
import oracle.jbo.XMLInterface;
import oracle.xml.parser.v2.XMLDocument;
import oracle.xml.parser.v2.XMLElement;
import oracle.xml.parser.v2.XMLNode;
// --- File generated by Oracle ADF Business Components Design Time.
// --- Custom code may be added to this class.
// --- Warning: Do not modify method signatures of generated methods.
public class testXMLAMImpl extends OAApplicationModuleImpl {
/**This is the default constructor (do not remove)
public testXMLAMImpl() {
/**Sample main for debugging Business Components code using the tester.
public static void main(String[] args) {
launchTester("XXX.oracle.apps.ak.xml.server", /* package name */
"testXMLAMLocal" /* Configuration Name */);
public void initEmpVO()
EmployeeVOImpl vo = getEmployeeVO1();
if(vo == null)
MessageToken errTokens[] = {
new MessageToken("OBJECT_NAME", "EmployeeVO1")
throw new OAException("AK", "FWK_TBX_OBJECT_NOT_FOUND", errTokens);
} else
vo.executeQuery();
public void getEmpDataXML()
try {
ByteArrayOutputStream outputStream = new ByteArrayOutputStream();
OAViewObject vo = (OAViewObject)findViewObject("EmployeeVO1");
((XMLNode) vo.writeXML(4, XMLInterface.XML_OPT_ALL_ROWS)).print(outputStream);
System.out.println(outputStream.toString());
catch(Exception e)
throw new OAException (e.getMessage());
/**Container's getter for EmployeeVO1
public EmployeeVOImpl getEmployeeVO1() {
return (EmployeeVOImpl)findViewObject("EmployeeVO1");
}

Try the OA Framework Forum

Default Value in a DFF is not getting populated in Self Service Page

I had an issue in Self Service Page.
In the SS page there is hidden mandatory field in DFF segment,which should get populated with a default select statement.
But this field is not getting populated with the default values.
But this is working fine in Forms , i.e the default value is populated in forms.
Why the default value is not populated in Self Service Pages?
For Eg: If there is a DFF "SAMPLE_DFF" which has some context with segment
Context Code : GB_CODE
Segment : "Enter the Group"
and this segment is made required and defaulted with a select stmt (select stmt returns 'XXXXX')
In forms if am not entering any value, then its defaulted to 'XXXXX'.
But in Self Service this is not happening.
Can anybody help me out...

Actually, I have narrowed down the problem. It is not quite the same.
DFF is Receivables, Address Information (Release 12). We have 2 attributes defined and we want the default value of the 2nd to be dependent on what the user selects in the 1st.
So the default value of the 2nd is defined as a SQL Statement, select :$FLEX$.INDUSTRY_CODE from dual (where INDUSTRY_CODE is the value set name from the 1st).
We know the syntax is correct because if we actually hardcode a default value in the 1st attribute (select 'BLAH' from dual), then we do see that the default value for the 2nd attribute fills in with BLAH as well. However, we do not want that. We want the user to choose a value for the 1st attribute from the LOV, and then have the 2nd attribute default to that same value. This is the part that does not seem to work in OAF, but definitely used to work in Forms.
Any thoughts?
Thanks much!

Payslip does not appear on the Self Service Page

Hi all ,
I would like the system to display the Payslip of an employee on his self-service page so that when the user logs in he or she can view his/her Payslip.
When i click on the Function Payslip it says ERROR on Page.
I have Run International HRMS Global.And as the organisation is in Africa it doesn't have any specific localisation.
So can anyone assist me on how can i customize the JSP page so that the Payslip appears on the Self-Service page of an employee.
Thanking you in advance,
Chetan

ypu have posted the same query in HRMS, few people have responded to that thread
Payslip does not appear on the Self Service Page

Personalization: Title next to Oracle Logo in Self service page

Hello All,
We have a requirement to append instance name to the responsibility name coming up in self service page just next to Oracle Logo (which has been personalized and is coming from OA Media).
When I see the page source, the text next to Oracle Logo (responsibility name) is
<img src="/OA_MEDIA/mycompanyinfo.jpg" title="mycompanyinfo.jpg" border="0"></td><td nowrap><span title="XX Employee Self Service Salaried"><span class="x4b">XX Employee Self Service Salaried</span></span>
How can I personalize this item so that it includes instance name as well.
I am open to any other solution also like if the title is being set at run time to responsibility name and we have to set some profile option or whatever?
Help is appreciated.
Thanks and Regards
Saurabh

Hi Saurabh,
You can use In-Context Branding for this.
You can refer Branding section in Developer guide. Personalization Consideration section will be useful for you if you are trying to achieve this using personalization.
Below is the Sample code from Developer guide to set Branding text dynamically.
public void processRequest(OAPageContext pageContext, OAWebBean webBean)
super.processRequest(pageContext, webBean);
OAFormattedTextBean inContextTextBean =
(OAFormattedTextBean)createWebBean(pageContext, FORMATTED_TEXT_BEAN);
// Remember that you must pass a translated value obtained from message
198
dictionary,
// not a static String as shown here.
inContextTextBean.setText("Text for In-Context Branding");
// Ensures the correct CSS style is applied.
inContextTextBean.setStyleUsage(IN_CONTEXT_BRANDING_STYLE);
OAPageLayoutBean page = pageContext.getPageLayoutBean();
page.setInContextBranding(inContextTextBean);
Regards,
Ram

?Embedding custom region as an extension to seeded self-service page.

Hello Tapash/All,
I am extending one of the self service pages to add extra fields on the page to capture information.
This is what I am planning to do based on the comments (from Tapash) that I got from my previous post.
1. Create a custom table with additional columns with the primary key column that I need to capture.
2. Create an EO, VO (based on the custom table) and AM.
3. Create a Region RN.xml (advanced table) for the additional fields (for INSERT, UPDATE and DISPLAY on Query)
4. Create a Controller CO on the Region (code to commit the trx in AMImpl)
5. Attach this RN.xml to the seeded page via personalization.
My question is:
Where and how will the entered data on the new region get inserted/updated into the custom table ? ( Since, I can't create an **Apply/Submit** button separately for the new region....because there is an ***Apply/Submit*** button already exists on that page to process the seeded data.)
Should I extend the Page controller to invoke the apply method from the AMImpl ?Please let me know and Thanks for all the help.

**********Message not found. Application: FND, Message Name: FND_VIEWOBJECT_NOT_FOUND. Tokens: VONAME = xxSuppRegVO; APPLICATION_MODULE = oracle.apps.pos.suppreg.server.SupplierRegAM;
Check if your custom AM is mentioned in the region xml file and not the seeded AM, because oracle.apps.pos.suppreg.server.SupplierRegAM , looks to be seeded AM.xxSuppRegVO is a custom VO, rite and you have not extended any seeded VO? If you have extended seeded VO, have you done substitution and uploaded jpx file on server?--Mukul

Unable to view actuals in Project Management's workplan (self-service page)

Hi,
I followed all steps you suggested, in details:
first of all I not enable workplan versioning like PJT R12 manual says at page 2-47.
1-Create a requisition for the project-task combination, then autocreate a purchase order and finally a receipt to create actuals in transactional system
2-Run PRC:interface supplier costs, at this time I found Actuals on PSI form
3-Run process "PRC: Update Project and Resource Base Summaries" (for all projects)
4-Run process "PRC: Update Project Performance Data" on my project
and Actuals were not reported in self-service page
please let me know if I have failed some steps
Thank you,
Regards,
Nicola

This works in our environment...
PRC: Transaction Import     Source "Inventory"
PRC: Distribute Usage & Misc Costs
PRC: Update Project Summary Amounts
PRC: Update Project and Resource Base Summaries
PRC: Update Project Perfomance Data
You should find actuals on the Reporting Tab within the project. To see the actuals on the Workplan, you also need to "Apply Latest Progress" on the Update Tasks screen, or "View Workplan Costs".

XML Bursting and attaching PDF file to self service page

Hi All,
We have developed custom report and implemented XML Bursting Program(not intended to send e-mails). If the output of the concurrent program is producing 100 output files, say 100 pdf HR letters, we need to attach each letters to individual employee HR records(Manager Self service page).
How can we implement a solutions for the above requirement.
Thanks in Advance,
Arun

Hi,
I have similar requirement to attach the report output to one entity as an FND attachment. Any examples?
Thanks,
Hariharan R.

Self secured page not working in multiple sessions of same browser

Hi
I have created a selfsecured page by making security mode of page 'selfsecured' and adding validateParameter() in page controller.I didnt do guest user/resp setup as I want user to manually provide user id and choose responsibility,XLA_LINESINQ_GL_DRILLDOWN is a seeded function so no changes there.
I am seeing very inconsistent behavior.
1)At some times when I invoke function through url
http://rws60180rems.us.oracle.com:8049/OA_HTML/RF.jsp?function_id=XLA_LINESINQ_GL_DRILLDOWN&jeHeaderId=64524&jeLineNum=1&jeSource=Payables&searchType=customize
I get error "You are not authorized to access the function SLA: View Subledger Journal Entry Linesfrom a GL Journal Line. Please contact your System Administrator."
2)On other times url works and user is taken to Ebs R12 login page,after providing login credentials user is able to view the page.But If I invoke same url or url with different parameters in different tab of browser or different window of same browser,get following error.Basically user can invoke this function and use this url only one at a time which is not practical in real world
"You are trying to access a page that is no longer active.
- You may have attempted to access to this page directly by bookmarking the page or copying the URL. This page does not support bookmarking.
- The referring page may have come from a previous session. Please select Home to proceed."
Am I missing something in my implementation?Are there any fnd profiles which control page behavior.Does OAF support that self secured pages successfully open in multiple browser windows.
Preeti

Hi,
Is there any specific requirement to make the page as self secured, as most of the self selcured pages are build for guest user account. If there is any, kindly share.
Now lets talk about the behaviour of the pages in different scenarios
1) I get error "You are not authorized to access the function SLA: View Subledger Journal Entry Linesfrom a GL Journal Line. Please contact your System Administrator."
Comment: As OAF pages does certain initialization like setting org_id, language etc based on the login user. But as you are trying to access the page by directly hitting the URL on browser, this might be one of the reason that you are getting above error.
2) On other times url works and user is taken to Ebs R12 login page,after providing login credentials user is able to view the page.But If I invoke same url or url with different parameters in different tab of browser or different window of same browser,get following error.Basically user can invoke this function and use this url only one at a time which is not practical in real world
Comment: As there is an active transaction and session for the browser, so it won't allow you to start with another transaction. But still can you try to do the same in another machine. Some of the browser allows you to have different session.
Regards,
Gyan

Checkbox to be added to HR self service page

Hi
We have a requirement to add a checkbox field to a HR Self service page. After the details are entered and Next button is clicked, the control goes to a Review page where the user clicks the Submit button, which saves the data in the database. The checkbox value needs to be saved in the same table along with other standard data.
The OAF region on which we need to add the checkbox is to be added is based on a VO with SQL query (and not on Entity). Could you please suggest as what would be approach to implement the above requirement.
Appreciate your help.
Thanks

Hi,
Please find below the complerte requirement.
We have a requirement to add a checkbox field to a HR Self service Personal Information Emergency Contacts page. After the details are entered user can select the Next button or 'Save for Later' button. When the Next button is clicked, the data is stored in temporary transaction tables and the control goes to a Review page where the user clicks the Submit button, which saves the data in the actual table in database. The checkbox value needs to be saved in the same table along with other standard data.
The OAF region on which we need to add the checkbox is to be added is based on a VO with SQL query (and not on Entity). Could you please suggest as what would be approach to implement the above requirement.
Thanks

Look and feel of self-service pages under Oracle Applications Manager (OAM)

Hi All,
After applying patches for upgrading the HRMS module from 12.1.3 to 12.1.5, look and feel of self-service pages under Oracle Applications Manager (OAM) changed means Buttons not appearing in proper manner. and look of pages are not in proper manner. This is happening for OAM self-service pages only.
Current HRMS patchset level : r12.hr_pf.b.delta.5
OS : RHEL 5.3 x86_64
Any idea please....
Thanks inadvance,
Regards,
900076.

You need to ask your DBA to delete the cached stylesheets in /OA_HTML/cabo/styles/cache/...
You will also need to delete your temporary internet files.
Once both and deleted, re-access the page and you will see the updated stylesheets.
(Note: individual users may need to delete their temporary internet files too else they will see an old version cached on their computer)
Explanation: In new releases Oracle may introduce new additional OAF components. Each OAF component is assigned a shortcode/id by browsers in alphabetical order and a stylesheet generated.
If a new item is introduced, the shortcode/ids will change. However if an old version of the stylesheet still exists it will apply the wrong style to the wrong component.

SSO filter problem in Self-Service page flows

Hi,
I need to integrate Self-Service with a Jasig CAS SSO-solution. It works fine except for pages like the product configurator, check out process etc. The Self-Service page flows for these have ceased to work since i implemented the Self-Service authentication filters.
This is a filter in the web.xml which you map to all pages that needs authentication.
An example:
In the product configurator,step 1, when you click "next" you dont get to the next step 2, but rather back to step 1. My suspicion is that, since all the steps are handled by the same jspx - the CAS authentication filter mess up since it intercepts the request to check if the user is logged in and then redirects the user back to the url given. But something is lost on the way here.
Does anyone have an idea for how to tackle this?
Thanks
Jonte

Here's a clarification of my problem:
I'm facing an issue when integrating the Jasig CAS SSO with Siebel Self-Service (which is an Oracle ADF application). When applying the CAS Authentication Filters, the navigation rules and page flows in the Self-Service application cease to work.
The Siebel Self-Service application is using adfFaces filter, adfBindings filter and the SelfService filter as controllers for the pages.
For the integration with the Jasig CAS, a client lib is installed in the Self-Service OC4J. This CAS Client provides an "Authentication Filter" that is defined in the web.xml. The pages in Self-Service that are to be protected by this authentication filter (the pages that needs user authentication in order to be accessed) are also mapped in the web.xml. This authentication filter checks the user against the CAS Server and sends back a ticket parameter with the URL if the user is logged in. This parameter is used to validate the login attempt, and on successful validation, the CAS server provides the username of the user to a bean called by the SelfServiceFilter in the Self-Service app.
My problem is that any JSF navigation on a page (navigation rules and page flows) cease to work as soon as a page is protected by the Authentication filter. One example would be during the check out process (which consists of several steps - several jspx pages). When you click “Next” on the first check out step, you are not redirected to step no 2, but to the same check out page as you started on.
Since the Authentication Filter protects all the pages involved, it will intercept any request to these pages, fetch the request URL, redirect to the CAS server for user authentication, and on successful authentication it will redirect the user back to the URL that was fetched by the Authentication Filter in the first place.
I have been looking into this, and I think that the JSF navigation rules etc, cease to work because the JSF page flows are being interrupted. When clicking “next” the page would normally post information to the life cycle of the requested page (which in some cases in this app, is also a postback to the same page). This information is then used when going through the life cycle of the new page. But when the CAS Authentication Filter intercepts the request, send the user to the CAS server and then redirect back to the page, this page life cycle is interrupted, or the necessary data is not attached in this “new” request.
Does anyone have an idea for how I can solve this issue?
Thanks!
Jonte

CLIENT PC에서 SELF SERVICE PAGES CACHE를 방지하는 방법

제품 : AOL
작성날짜 : 2004-05-19
CLIENT PC에서 SELF SERVICE PAGES CACHE를 방지하는 방법
=============================================
PURPOSE
CLIENT PC에서 SELF SERVICE PAGES CACHE를 방지하는 방법
Solution Description
Framework의 중단및 Crashing을 막는방법
Cache-Control header를 httpd.conf에 입력함으로써 crasing을 막을수 있으며
frameware page를 분리할수 있다.
1.framework의 crashing을 막기위해 FND_FORCE_PAGE_REFRESH를 설정한다.
Patch 3147765 가 FND_FORCE_PAGE_REFRESH 를 제공하고 있으며 Self Service Framework 5.5.2c 기반에 씌워야 한다.
Profile Option을 다음과 같이 조회하면 됩니다.
Verify the patch has installed correctly by running:
select * from fnd_profile_options_vl
where profile_option_name = 'FND_FORCE_PAGE_REFRESH'
default value 는 'NO.' 입니다.
2. Non-Framework page의 crashing을 막기 위해서는 browser의 cache 를 지움으로써 crashing을 막을수 있다.
Reference Documents
Note 262879.1

XML Publisher report to view as a self service page in EBS R12

Hi All,
I would like to show my XML publisher report as a self service page. What are the different methods in which i can show these reports. I would like to just click the function of the responsibility and see the report as a page.
Your suggestions would be appreciable. Thanks in advance.
Regards,
Boris

Hi All,
I would like to show my XML publisher report as a self service page. What are the different methods in which i can show these reports. I would like to just click the function of the responsibility and see the report as a page.
Your suggestions would be appreciable. Thanks in advance.
Regards,
Boris

How to enable fnd log in self service page

Hello,
In professional forms, we can enable fnd log using the profile options "FND: Debug Log Enabled" to Yes and "FND: Debug Log Level" to different levels.
Similarly, can we do the same with Self Service page? how and where can i see the log results? Also when i'm running the selfservice page from jDeveloper, is there any possibility to see the entire log?
I need to track why i'm unable to run a page from jdeveloper and i need to track the log.
Thank you all for the help in advance.
kK

Hi,
To Enable to Log for a self service page click on 'Diagnostics' link avaible at the Upper Right corner of the page. Now from the Diagnostic poplist select the 'Show Log On Screen' then select the log level and save.
Now you perform your fucntional steps all the log messages you will be able to see at the bottam of the page.
Regards,
Syed.

Self service pages not opening

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