Send notification to external mail id when work item reach users inbox

hi all ,
          i would like to know wat are all the settings required for sending an external mail when a user recieves a work item. i think it can be done by running the program rswuwfml .but wat are all the settings required to be done before running the program .....
Useful answers will be rewarded.......

What the??!!!! I totally missed this before and actually found it quite acidentally....
>Yep true! Totally agree with Kjtetil, it adds to an already noisy forum and I am >afraid if others start aping it will be brought down on level with the XYZ forum. >And we don't want that!
>Anyone volunteering to have the 'M' flag?
Though I cannot comprehend what you are trying to get at or say I will, attempt to set the record straight.
Yes I have said that on another thread. I am not asking for points anywhere, I am happy to receive and happier to solve someone's problem.
The issue with this thread is the author obviously has not bothered to do any investigation. I am not for spoon feeding just for the sake of some points, I am willing to help those who do some bit from their end as well who encounter a genuine stumbling block.
My reference to "reward" was with a bit of sarcasm, if you know what that means.

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