Sending CRM survey templates to Mobile handheld using Mobile infrastructure

Hi,
I have a a requirement to send survey templates to handheld client using mobile infrastructure. Also the survey results have to be send from handheld client to CRM using the mobile infrastructure.
Has anybody send CRM objects using mobile infratructure? Usually CRM middleware is used for sending and receiving data to mobile devices.
But Mobile infrastucture is different from CRM middleware and use download modules to fill syncBO structures and then create XML files to send to handheld cleint. When it gets the XML results from client, it fills the syncBO from the xml and then call upload modules to send data to update backend (CRM or ERP ) objects.
Please let me know if you have done similar development and if you faced any complexities to send CRM data using mobile infratructure.
thanks
Jay

Hi
I´m not technical consultant but I need to know whether is possible to sync data between CRM and Symbol devices just using CRM Middleware or whether is necesary pass on MI platform to achieve that?
it is a little confusing for me to understand if CRM middleware/CDB is also needed for a Mobile scenario where I have MI also, or both are required.
Could you clarify that for me, please?
Thanks for your help

Similar Messages

Populating a Dynamic List Box in CRM Survey

Hi All,
I am currently creating a CRM Survey and am trying to use the 'Dynamic List Box with Single/Multiple Selection' options, but cannot see how i can populate these lists. I get the following error message when selecting the 'Insert Answer Option:
'Dynamic list boxes' cannot contain statistical answer options'
I have tried this through both Survey Suite and UI, but cannot go any further. Can anyone point me to where i can populate this list? Sounds like possible a backend table, but i cannot find which one.
Many Thanks
Indi

Would anyone be able to help please?
Thanks
Indi

Distribution of customer survey template

How do I send the survey template to respondents via email

Go to the Distribute Tab and copy the link of the web form. Then open you favorite email client (gmail, outlook, yahoo...) and paste the link in a email body and sent to your respondents.
Hope this helps
Gen

Help needed-Survey template data not flowing from CRM to Mobile & V V

Hi experts,
We have a requirement to create a custom survey template and pass it to mobile. The data flow should be to and fro. as in; from CRM to Mobile Application and vice versa.
Currently we are facing an issue in this that the data if not being passed properly from the CRM TO Moblie.
As i am new to the middleware concepts, i am not sure how to go about analysing if my data in the BDocs for the survey template if correct or not.Some data is present for the survey in the Bdoc(xml), but i am not sure if this xml value is correct or not as the Bdoc table entry (xml value)seems to have been truncated(i cannot view the entire xml there wen i try to open the BDoc fields in SMW01).
any pointers to this is highly appreciated.
Thanks
Swapna.

May be this thread will help
v('APP_USER') not returning HTMLDB user
regards,
Shijesh

How can i send an sms to any mobile without using gsm modem or mobile using

how can i send an sms to any mobile without using gsm modem or mobile using oracle . note again. without using gsm mobile or modem. again note. i want to send sms 100% free sms. :) is it posible ?

Hi,
Check this one.
http://www.oracle.com/technology/products/ias/portal/point/sms/installation.html
regards,
Dipankar.

Lead generation using CRM Survey

How leads can be generated suing HTML Survey for external campaigs. What i mean here if campaigns are executed using external website and based on visit by customers on website if they fill in information , how that information can be captured and inturn generate the Lead in CRM system.
You researching CRM Survey, i noticed that there is functional module given by SAP to generate the Lead. So question is is there any webservice available to integrate the web site - feedback to SAP CRM. We are still on CRM 5.0 SP13.
Thanks

Nicol,
In Tcode: CRM_SURVEY_SUITE select the questionnaire, right click and select
survey attributes, uncheck the checkbox Evaluate in BIW.
I know this sounds weird but it works hopefully.
Lets us know if you still face the same issue.
Julius

CRM Surveys

Hi SDN friends,
Right now we are developing a Mobile 7.1 application that read CRM surveys from XML format and paint it on a mobile device (handhelds). We have an important question about surveys best practices. What is the better transaction for manage surveys? We are using the TCODE crm_survey_suite but we find that the TCODE survey brings more UI and logic options than crm_survey_suite. Looking on the sdn forum, we found that:
TCODE survey is for SRM surveys
TCOD crm_survey_suite is for CRM surveys
Itu2019s that true? What is the big difference between this transactions?
Best Regards and thanks in advance,
David Faustini

Hi David,
when the surveys have should be used in CRM documents like activity, opportunity or the Marketing than you can only use crm_survey_suite. But don't ask me where the other transaction is really used. I also was impressed by it's rich functionality and asking myself why it wasn't used in the CRM.
Best regards
Gregor

CRM Survey result Table

Hello CRM Experts,
We have assigned survey to Transaction ( Activities , Lead , Opportuninity ) . Transaction is being created and Questionnaire ( Survey ) is filled . Then Transaction is saved . Transaction ID is generated . We want name of the Table in which survey Results (answers) are store.
As we get the tables for Questions of surveys.
We not able to find the tables where all surveys Results (i.e may filled by Business Partners,Users etc) are store.
Please suggest.
Regards.
Anup.

HI Anup,
The list of all tables used in surverys are as follows
CRM_SVY_DB_MT                  CRM Surveys: Media Type
CRM_SVY_DB_MTT                 CRM Surveys: Media Types (Text Table)
CRM_SVY_DB_S                   CRM Surveys: Survey
CRM_SVY_DB_SA                  Survey Applications
CRM_SVY_DB_SAD                 CRM Surveys: Survey Application Descripti
CRM_SVY_DB_SD                  CRM Surveys: Survey Description
CRM_SVY_DB_SET                 CRM Surveys: Text Table for CRM_SVY_DB_SE
CRM_SVY_DB_SEV                 CRM Surveys: Input Help Table for Function
CRM_SVY_DB_SFA                 CRM Surveys: Survey File Access
CRM_SVY_DB_SP                  CRM Surveys: Generic Survey Attributes
CRM_SVY_DB_SSC                 CRM Surveys: Survey Schema
CRM_SVY_DB_ST                  CRM Surveys: Survey Template
CRM_SVY_DB_STS                 CRM Surveys: Survey Transformation Select
CRM_SVY_DB_SV                  CRM Surveys: Assessable Survey Values
CRM_SVY_DB_SVS                 CRM Surveys: Survey Values
CRM_SVY_DB_SVT                 CRM Surveys: Survey Value Template
Thanks
Abishek

CRM Survey Suite and Web Survey

Hi everyone,
I am new in CRM and have been assigned to investigate the possible ways to send surveyes to the customers/users.
In my investigations and readings, I have found that we coud use CRM Survy Suite or Web Survey.
Could any one please tell me what the difference is between the two?

Hello,
AFAIK only the CRM Survey Suite is fully integrated into the CRM Campaign management. I think the easiest way to send surveys to customers and users is a mail form which sends out a personalized link to the survey.To make the survey available in the internet your basis admins have to configure the SAP Web Dispatcher as I've described in my Blog <a href="/people/gregor.wolf3/blog/2005/11/07/setup-sap-web-dispatcher-with-url-filter-on-suse-linux-90">Setup SAP Web Dispatcher with URL Filter on SuSE Linux 9.0</a>.
Regards
Gregor

Survey Template Creation - Conditional Blocks

Hi,
Can anyone suggest if we can enhance the templates generated in the CRM Survey Builder.
We just want to check the feasibility of the condition that"
e.g We create a survey templete using Survey Builder and than export the XML.
Than , can we modify the XML and import it back to CRM.
e.g I have a condition in the UI
A radiobutton group , Yes or No , if I select Yes, , a different set of questions to be displayed and if I select no , a different set of question appears .
Is that feasible to achieve.
Best Regards
Sid

Hi,
I've got a similar issue. May you help us with that?
Regards,

Security implications of publishing CRM Surveys to Internet.

Hi Experts,
I am about to implement the CRM V5.0 Survey tool using CRM_SURVEY_SUITE and need to be able to publish these surveys to the web. I am able to download the survey the my local PC as HTML. I then need to load it on to a web server and create a url that points to this survey. I have read through Gregor Wolf's very helpful post on CRM Surveys <a href="/people/gregor.wolf3/blog/2006/07/22/create-run-and-analyze-an-e-mail-campaign-with-a-survey-part-1 Survey</a> but I am unclear as to how the data is sent back to the CRM system. i.e. how does the submit button send the data to the crm server, the help indicates the Survey mailer should be used but I have been unable to find any additional information on this. Gregor's post refers to using a BSP to post this information back to CRM, does this not cause a security hole in the network.
My questions are:
1. Can other options such as the survey mailer be used to post results from a completed survey back to the crm system?
2. If the survey mail can be used, how is this set up? or do I have to <a href="/people/gregor.wolf3/blog/2005/11/07/setup-sap-web-dispatcher-with-url-filter-on-suse-linux-90">Setup SAP Web Dispatcher with URL Filter on SuSE Linux 9.0</a>, if so does anyone have any instructions on setting this up for Wintel servers?
3. What if any are the security implications of implementing web survey's using the CRM_SURVEY_SUITE?
4. Can the Survey HTML page be stored on the web displatcher?
thanks in advance for answers.
Apologies if any of these questions are simple.
Thanks
James

This browser in my opinion is shady all google searches are done through the united arab emirates google website and this cannot be changed. If you can't search the Google of the county you are there really isn't much point in searching at all. The us government should check this one out. If Puffin is pulling user information for malicious reason or at all, they have over 1 mill Americans personal info.

Survey suite in Mobile service

Hi,
Please help if survey suite is part of mobile service, also send me the links to this
- Thanks

Hello,
As far I know , you should be able to use survey in your mobile service application.
Is there any problem using surveys in mobile service application?
Best Regards,
Shanthala Kudva.

How to logon to CRM survey as marketing contact?

Hi experts!
In SAP Help I found this statement:
....When the recipient enters this URL in a Web browser, a survey is displayed. The recipient completes the survey and sends it (by pressing the u2018Saveu2019 button) to the companyu2019s SAP CRM system. The system then uses the answers specified in the survey to determine appropriate additional marketing activities for the original recipient of the e-mail.
I would like to implement this.
My question is: How does a marketing contact (maybe one of ELM) access the survey? Does he/she need a user or internet user?
Could you please describe me the standard solution?
Thanks,
Cristina

I'm not sure if Raja and I are understanding your question the same way. But, we needed to send survey's to our ERP users and of course, they don't have a CRM login. So, we created an anonymous user for the crm_svy_server service.
Again, we're currently using CRM4, so settings might be different...we haven't got to this point yet in our CRM6 upgrade.
Be sure the anonymous user (SURVEY_USER) has authorizations to only complete a survey...set them up as a Service user, not Dialog. I had to have our Basis people do this for me, but it allows the user to submit the survey without having to log into the CRM system. Keep in mind, that this anonymous user must be set up very carefully to not allow access to more of your CRM system than you intend...this is the part of the setup I needed help with from our Basis folks.
ICF path: /default_host/sap/bc/bsp/sap/
ICF Object: crm_svy_server
The MIG tracking ID is what CRM reads and attaches the survey respons(es) to the proper contact person, not the anonymous system user.

XSLT transformation error when importing target group in CRM Survey cockpit

Hi,
I created a target group using the segment builder and exported that to a local file. Then when creating a survey using CRM survey cockpit (tcode: SURVEY) and trying to import the same target group from the local file; I get an error :
"Error when applying a XSLT transformation"
System Response
Data transformation cannot be executed. Application functions that depend on the transformation cannot be executed
I tried various file formats : RTF, TXT, XLS, HTML but still I get the same error. Export to XML option is neither available while exporting from segment builder nor while importing into Survey cockpit. The target group is not empty.
Are there any settings to be maintained to resolve the error ?????
Dhaval.

Hi Suhel,
Thanks for the response... as far as my understanding goes, the crm survey suite can be used for maintaining questoinnaires that are transaction specific. also the functionality of question tables and rows is not available in the survey suite but is available in the survey cockpit (tcode: SURVEY).
However the same does not allow me to refer to the target groups created using the segment builder.... Is there a way I can use the target group created through the segment builder in the survey cockpit ????
Dhaval.

When I send e-mail messages with file by using a POP3 in Exchange 2010 I received delivered message with file. How I can disable this functions that file do not include to delivery message. I use Exchange 2010 only local users.

When I send e-mail messages with file by using a POP3 in Exchange 2010 I received delivered message with file. How I can disable this functions that file do not include to delivery message. I use Exchange 2010 only local users.

I think there is not native rule for this, but you could try a transport rule which removes all attachments over a very small file size like 1KB.
http://blogs.technet.com/b/exchange/archive/2009/05/11/3407435.aspx
CRM Advisor

Sending CRM survey templates to Mobile handheld using Mobile infrastructure

Similar Messages

Maybe you are looking for