Sent items during a certain period are missing

There is a user whose sent items during a certain period are missing, - physically not in her mailbox of the mail store. She is sure that she did not remove them. She only uses the web interface to access her emails. How could this occur?
Thanks.

Possibilities:
1. Someone else purged the sent folder of messages.
Check to see that there are no other users who have ACL's on her sent folder that could account for this. Example: Her sent folder is shared out to another user who deleted these messages. Do a manual telnet to the IMAP port login, do a getacl for her sent folder.
2. Check your message expiration policy. Maybe a typo is causing the system to expire/expunge messages in her sent folder.
Check this file for typos:
$msg_svr_base/data/store/store.expirerule
3. Misdiagnosed problem. Bad mail filter is causing messages not to be correctly put in the sent folder.
Review the "mailSieveRuleSource" LDAP values to see if any of them targer her sent folder.

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