Sent items gone?

I seem to have lost all my sent items since I upgraded to Lion?
Does anyone know how to retrieve them??
Thanks.

That's no fun. I assume you are using Mail 5.0 rather than Mobile Me. I do not know how to accomplish what you want. I searched Apple support for anything that seemed pertinent without finding anything I deemed useful. From time to time, I have had things disappear from Mail. They usually show up again eventurally. Hope that happens for you. Anyway, my only advice is to give them time to return home.

Similar Messages

All my sent items and inbox gone please help.

I have an iphone 5 and my entire email inbox and sent items are gone!!! I have it set to never delete but they are gone....
Please Help

What probably happened: You clicked an old iPhoto library in your Pictures folder. This caused two things to happen:
Since the library was old, it needed upgrading and iPhoto upgraded the library
The upgraded library is now your current library, until you select a different library.
Try this (assuming you are using iPhoto '11):
If iPhoto is running,use the command "File > Switch to Library" from the File menu.
Select your previous iPhoto library from the library Chooser panel to switch back to that library.
If iPhoto is not open, hold down the alt/option key while launching iPhoto to show the Library Chooser panel.

Exchange 2013 mailbox user reports 2 years of sent items from his mailbox have gone missng

hello,
bit of an odd one as at the moment as its only one user reporting this problem so far.
the user is saying that the only folder affected is sent items and that items from 2012 to present date have vanished from there sent items folder.
they are adamant they have not deleted them and there not in there deleted items folder either.
they are computer literate so i inclined to believe that the issue lies with exchange.
when they checked there sync issues folder on outlook it came back with hundreds of
"Synchronization of some deletions failed." errors and also "746
item(S) deleted in online folder"
i do have database backups so i can recover deleted emails from those if worst comes to worst
does anyone have any suggestions on what i can do to resolve this issue or point me in the direction of where to start troubleshooting from?
many thanks
Gordon

hello,
bit of an odd one as at the moment as its only one user reporting this problem so far.
the user is saying that the only folder affected is sent items and that items from 2012 to present
date have vanished from there sent items folder.
they are adamant they have not deleted them and there not in there deleted items folder either or available for recovery.
they do use outlook on there mobile so there is a chance that they inadvertently deleted them via there phone client
they are computer literate so i am inclined to believe that the issue lies with exchange,
when they checked there sync issues folder on outlook it came back with hundreds of
"Synchronization
of some deletions failed." errors and also "746
item(S) deleted in online folder"
i do have database backups so i can recover deleted emails
from those if worst comes to worst
does anyone have any suggestions on what i can do to resolve
this issue or point me in the direction of where to start troubleshooting from?
many thanks
Gordon

Sent items are not received...

Hello community...
Seeking some help on a strange problem. I constructed an email over a few days, then sent it to a number of people, and none of them received it. So I resent. Same result. So I forwarded it to myself as a test - a few days ago and it's still not appeared in my alternative email inbox.
I have tried:
- forwarding the email
- replying all and changing the addrees
- copy/paste into a few email and starting over
This email refuses to go to any reciptient. Each time, the email DOES appear in my sent items, as though it has gone quite happily. Neither myself or my friends has any postmaster deivery failure messages or suchlike.
(I got around the problem by copying/pasting into my gmail account and sending from there.)
Any clue?
Thanks
Adrian

Dear Riaz,
Thanks for your suggestion. I checked but DNS is working fine. we have two ADDC and both are syncing properly. I also tried to see any wrong entries but could not found. repadmin /syncall works without error on both ADDC. We are facing this issue few time
a day for users. i.e. if a user's sends email to another user. 10 times it'll reach normaly while one time it wouldn't go. similarly if somebody from outside send's email to our user who is added as a contact in our AD domain but works outside office, his
email some times rejected by exchange server with the same error
"The domain name in the email address is incorrect. Check the address.
554 5.4.4 SMTPSEND.DNS.NonExistentDomain; nonexistent domain".
while he is using the same domain which our internal user's are using (as smtp addres).
I have a doubt on our broadband internet as we changed it a few days before with a different ISP and after that it started happening.
Although I checked the ISP router, it's firewall settings etc etc but everything looks fine.

When I send e-mails sometimes they do not appear in my sent items?

I send many e-mails but sometimes they do not appear in my sent items yet i know they have gone because I get a reply? It isn't all - just some?

Quit Mail.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click the text on the line below to select it:
~/Library/Mail/V2/MailData/Envelope Index
Copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is corrupt and that Mail has to quit. Click OK.
Test. If Mail now works as expected, you can delete the file you moved to the Desktop. If you get a warning that the file is in use when you try to empty the Trash, log out and log back in.

Sent items option missing in settings

Hi,
I'm trying to help out a friend who has been having problems with their BT Yahoo email account that was compromise a few months back.
They have gone through the suggested steps (http://bt.custhelp.com/app/answers/detail/a_id/39411/) to ensure the account it now secure, but are finding that sent items are not being saved.
In the account settings, there is supposed to be a tickbox "Save a copy of the message in the Sent folder" but this is missing.
Is there any other way of activating the saving of Sent Items, or is this some sort of bug/security measure.
Many thanks.
Solved!
Go to Solution.

I presume you are talking about webmail. If your friend has not been migrated and is still on the old BTYahoo mail, click on the cog icon in the top right hand corner and select 'Mail options'. Tick the box 'Save a copy of the message in the sent folder'. If they have been migrated to BTMail, I don't think the option exists, it automatically keeps a copy in the sent folder.

Email seems to be sent, but it doesn't arrive. No 'unable to send' message, sent items and draft folders are empty. The mail disappears.

Email seems to be sent, but it doesn't arrive. No 'unable to send' message, sent items and draft folders are empty. The mail disappears. I tried to fully turn off the iPad and have it restart. But it doesn't go off. I keep seeing the small white 'turning wheel' untill the battery is gone. After that, it works again (and so does the e-mail). This happens about every week. What can I do?

*there's no reason to be paranoid*
Says Mulder .
Anyway, as I mentioned, I don't use any sync-able email, just a very plain-jane POP email provider. iSync reports no devices and has nothing in its log, which matches my never having installed anything in need of syncing.
The thing is, if Mail says its sending something when nothing was ever sent, that's a largish bug whether it is actually sending something or isn't, and there isn't really enough info here to know which of those are the case. Maybe Mail just displays "Sending" because an attempt to do something reasonable is timing out, maybe it does an innocuous and normal POP thing using very confusing nomenclature, or maybe it's really trying to send something which has a wrong flag or something. There isn't really enough info to know what is going on, so I was hoping someone could identify the symptoms.

Pop3 email account removed. recreated imap. sent items disapeared.

I had a pop3 email account and saved the inbox emails and removed the account. I then recreated the account using imap. My sent items disapeared.
How do I get them back?
Sorry if question not done correctly, 1st time accessing this service.

Oh, I see, the Sent ones from the POP account are gone for good once you delete an account.
You could try some recovery SW, but the longer the Mac has been used the less chance, & these aren't free other than demos to see if they could find any, you'd need to ask for older versions also a likelyhood...
Data Rescue...
http://www.prosofteng.com/products/data_rescue.php
(Has a Free Demo to see if it could or not, but you'll need another drive to recover to).
rccharles on file recovery...
"Stellar Phoenix Macintosh - Mac data recovery software, recovers data from damaged, deleted, or corrupted volumes and even from initialized disks."
They have a trial version, so I guess you can see if your data can be recovered...
http://www.stellarinfo.com/mac-data-recovery.htm
FileSalvage is an extremely powerful Macintosh application for exploring and recovering deleted files from a drive or volume. FileSalvage is designed to restore files that have:
    * been accidentally deleted.
    * become unreadable due to media faults.
    * been stored on a drive before it was re-initialized/formatted.
http://subrosasoft.com/OSXSoftware/index.php?main_page=product_info&products_id= 1
http://discussions.apple.com/thread.jspa?messageID=11073082#11073082

Sent items from ipad don't show up in entuorage

I noticed that when I send mails from the ipad they would not show up afterwards in the sent items of entourage. At the same time once I use entourage all items from the inbox on my ipad disappear. Does anyone know what I need to do to get this work?

POP by definition doesn't "share" folders. Sent messages from one machine are invisible to another. Messages deleted on one machine are gone, period. IMAP, used by MobileMe and Gmail, may be better for your needs. I don't use Yahoo mail, but I'd be surprised if this weren't "working as intended" (by them, if not by you.)

MAC Mail not saving all sent items

Hi,
I'm using OS X 10.6.7 and using MAC Mail over an IMAP connection.
For some reason this particular MAC Mail is not saving / recording all sent emails. The recipient is receiving them all so they've definitely been sent, but they're not appearing in the sent items / sent folders.
I have tried exactly the same IMAP account on another OS X 10.6.7 mac and ALL emails appear in the sent items.
It seems there is a fault / bug with the MAC Mail. Is there any hotfixes out there or any steps to try to ensure evry sent email is logged / saved in the sent folders?
Thanks
Chris

Chris,
I have nearly the exact problem. The only thing I have noticed is it only seems to happen with the first email I have sent out. I can have the mail program open for awhile and do other things but when I write a new email and send it, it doesn't show up in Sent. It also happens if my first email is a Reply. I have to write to the person I sent the email to and ask them to forward it back to me so I have a copy!
All subsequent emails are saved in my Sent folder.
I cannot yet consistently repeat the problem. Saving the mail in the Sent folder works 95% of the time.
I think because it is the first email I send out it catches me off guard. I usually open the mail program and start typing a new email, send it and then go about doing other things, then later I realize it's gone. I even check the online mail at me.com and it's never there either.
This all started maybe 2-3 months ago.
Phillip
Macbook Pro7,1
10.6.7

Mail.app sending sent items to the wrong folder on server

In Mail.app, I have the following checked:
"Store sent messages on the server" (which copies messages to "Sent Messages" on the server)
"Store deleted messages on the server" checked (which copies messages to "Deleted Messages" on the server)
But when I use my webmail, it uses "Sent Items" and "Deleted Items" for sent and deleted files.
How do I set Mail.app to use the correct folders?

this is because Mail creates its own Sent and Trash folders on the server by default. they are called "Sent Messages" and "Deleted messages". a webmail server might have different default mailboxes for that. yours apparently uses "Sent Items" and "Deleted Items". You can tell Mail to use the same mailboxes as Webmail does as follows. select "Sent Items' mailbox in the imap section of your email account in the lower part of the sidebar in Mail. then go to Mailbox menu->use this mailbox for->Sent. do the same with "Deleted Items".

Mail and sent items folder on Yahoo!

(Firstly I'm running the latest version of Mail on the latest OSX on an iMac, and MBA, iPads and iPhones).
What is it with Mail on oSX and how have Apple managed to make it so much worse than Mail on iOS?!!!!!
First issues, if you can help please.
I use Yahoo! On every Mail app in the world for the last zillion years (including on iOS) when you sent an email it goes in to your Sent Items. Nothing revolutionary about that. But why on Mail for OSX does it go in to a different folder called Sent Messages and not in the Sent Items folder like it does on every other Apple Mail app?! If I sent an email on my iMac when I want to find it on my iPhone I won't find it in Sent Items (one of the four or so default folders with a pretty icon) but instead I have to find it all on it's own in a separate sub folder called Sent Messages. Can that really be right?
Secondly, Exchange.
Mail on iOS and Exchange all works simply and logically and updates immediately etc. Why does Exchange mail on Mail for OSX firstly take many, many, many, minutes to update the Inbox (despite manually clicking the Get Mail icon). it is soooooo slow despite forcing it to do it. Also, identicasl settings for Mail Preferences on my MBA and my iMac. One Exchange Inbox says 189 Unread and the other says 98 Unread.
Mail for OSX gets a resounding 2/10 score but maybe I'm doing something wrong?
All input gratefully received.

FROM AN APPLE TECH - SEE BELOW
Hi Scott
To see Sent Mail on you Gmail IMAP address in Apple Mail program, you need to click on and expose Gmail section in left column of mail and show the Sent folder as shown below. This will show you the emails sent from your other devices. This information is stored on Gmail server.
The best way to reach me is via email. Please reply to this email and I will contact you as soon as I possibly can.
Thanks
Scott
[email protected]
Apple

One shared mailbox with multiple distribution groups connected and the sent items folder - how to configure?

Hi!
I have been struggling for a while now with the following issue.
For starters:
We are using exchange 2010 in combination with outlook 2013 on client computers.
Cause of the limitations concerning the number of mailboxes in outlook im looking for a solution to receive and reply
to multiple aliasses. So i did the following:
1. Configured one shared mailbox.
2. Configured multiple distribution groups
3. made the shared mailbox a member of the distribution groups
4. Configured full access and send as permissions for myself on the shared mailbox ( testing )
5. Gave send as permissions to the shared mailbox in Active directory.
6. Logged in to OWA to setup rules for the shared mailbox.
I now receive emails from all connected distribution groups in the shared mailbox and also in the right folder.
I do however have to select the proper from address when i reply to an email.
the email sent by the main SMTP of the shared mailbox is placed into the sent folder of the shared mailbox.
I setup the senddelagate blabla in register.....
When i sent an email as one of the connected distribution groups it fails to put the sent item in the sent items folder of the shared mailbox. The email is sent using the proper address but placed in the sent folder of my main account.
I want this emails to end up in the sent items folder of the shared mailbox. Or even better, in a sent items folder for each of the addresses.
Any suggestions ?
Thanks in advance!

Hi,
As what
Rajkumar says, sending as a shared mailbox(full access permission) will put the email in the sent item of shared mailbox. But it cannot be located in the “sent item” of a distribution group. Because
it is a distribution group instead of a enabled user mailbox.
According to your further description, I understand that the reason why you configure that is some users reached the
limitation about the number of Exchange accounts you can include in the same Outlook profile. Is it rights? If I misunderstand, please point it out.
By default, user can only add 10 Exchange accounts to the same profile. You can customize the limit to the number Exchange accounts in the same profile using the following registry data:
Key: HKEY_CURRENT_USER\software\policies\Microsoft\exchange
DWORD: MaxNumExchange
Value: integer value starting at 1 (default = 10 if DWORD is missing)
http://blogs.technet.com/b/outlooking/archive/2012/12/24/clarification-on-outlook-2010-and-additional-exchange-account-supportability.aspx
Hope it helps.
Thanks,
Winnie Liang
TechNet Community Support

Sent messages aren't saved in the Sent Items folder in Outlook 2013

When we send a message in Outlook 2013, a copy of the message should be saved in the Sent Items folder by default. If Outlook doesn’t save a copy of the sent message, it may be caused by any one of the following
reasons:
The “Save copies of messages in the Sent Items folder”
option in Outlook is disabled.
The save location for sent messages was changed to another folder.
There is a custom view set on Sent Items folder, or the view on
Sent Items is corrupt.
Outlook Data File may be damaged.
To resolve the issue, use the appropriate method for your situation.
Enable the Save copies of messages in the Sent Items folder
option
To configure Outlook 2013 to save copies of your sent messages in the Sent Items folder, please follow these steps:
1. Click File tab > Options.
2. Click Mail on the left pane.
3. Scroll to the Save Messages section, select the check box before “Save copies of messages in the Sent Items folder”.
4. Click OK.
If it is the replying message that is not saving to the Sent Items folder, we need to disable the “When replying to a message that is not in the Inbox, save the reply in the same folder” option in the location mentioned above.
If you’re using an IMAP account, please also make sure you didn’t select the “Do not save copies of sent items” in Account Settings. To check this, Please refer to the following steps:
1. In Outlook, click File tab > Info.
2. Click Account Settings > Account Settings, and then double-click your IMAP account to open the
Change Account wizard.
3. Click More Settings button.
4. Under Sent Items heading, clear the check box before “Do not save copies of sent items”.
5. Click OK and click Next to complete the configuration.
Make sure there is no rule or anything else to redirect sent messages to other folders
To check if it is caused by Outlook rules, please follow these steps:
1. In Outlook 2013, click Home tab.
2. Click Rules > Manage Rules & Alerts.
3. In the rules list, check if there is any rule that applied to the sent messages may cause this issue.
In addition, some rules may be corrupt or hidden and we cannot see them from the rules list. We need to use the MFCMAPI tool to find and delete the corrupt/hidden rules. To do this, we can use the following steps:
1. Download MFCMAPI tool from: http://mfcmapi.codeplex.com/
2. Start MFCMAPI tool.
3. Click Session menu >
Logon, select the Outlook profile you are using and click OK.
4. Double-click the mailbox that contains the inbox rules that you want to delete.
5. A new window will open. In the new window, expand
Root Container or Root – Mailbox, and then expand
Top of Information Store or IPM_SUBTREE.
6. Right click on Inbox and select
Open associated contents table.
7. In the Inbox window, locate and then right-click the items that have the
IPM.Rule.Message message class, and then click Delete Message.
To identify a specific rule, you’ll have to select the rule in the top pane in MFCMAPI and then scroll down in the lower pane and look at the
Property name(s) column. Find the ptagRuleMsgName property name and check the value against the rule name you were trying to delete in Outlook.
8. In the Delete Item dialog, select
DELETE_HARD_DELETE from the Deletion Style drop-down menu.
9. Click OK.
Reset the view settings on Sent Items folder
If you accidently changed the view settings on Sent Items folder, this may cause some sent messages not visible in the folder. To check if you’ve set any view settings on Sent Items folder, please follow:
1. In Outlook, select Sent Items folder.
2. Click View tab from the Ribbon.
3. Click View Settings button. If you notice the
Reset Current View button is clickable, it means the view settings for Sent Items have been changed before.
4. Click the Reset Current View button and then check the Sent Items folder again.
Scan and repair the Outlook Data File
To repair the .pst file, please follow:
1. Find and start the Inbox Repair Tool in the following path:
For Outlook 2013 on a 32-bit version of Windows:
<disk drive>\Program Files\Microsoft Office 15\root\office15
For Outlook 2013 on a 64-bit version of Windows:
<disk drive>\Program Files(x86)\Microsoft Office 15\root\office15
2. In the Inbox Repair tool, click Browse to locate the PST file by using the Windows file system.
3. Click Start.
4. After the analysis scan has completed, it will present you with a scanning report and options for the next step. Click Repair button.
To repair the .ost file, since this type of data file is a copy of information saved on your mail server, we can just delete the OST file and restart Outlook to re-create a new one.
For more information about repair Outlook data files, please refer to this article:
Repair Outlook Data Files (.pst and .ost).
If you have any comments on this topic, please feel free to post here.
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Same problem here, connecting to a Groupwise (not latest) server. Whenever Mail.app 3 tries to upload/save a new messsage to the server, it would not save and completely lose the message!
I found slightly more information by turning off the "Save to server" option for Sent and Drafts, created a new message that I saved as draft, and then tried to manually move items to the Drafts or Sent folder on the IMAP server.
The error I received was: The message <message> could not be moved to the mailbox <mailbox>-<account>. The IMAP command "APPEND" (to <mailbox>) failed with server error: APPEND NotJunk.
To my inexperienced eyes, it looks like the latest version of Mail changed it's default IMAP handling commands that may be incompatible with older IMAP servers. Anyone else have more insight or know how I can get back Mail.app 2.x from Tiger?

HOW DO I SEND AN EMAIL ON MY IPHONE OR IPAD AND MAKE IT APPEAR ON THE MAIL APPLICATION ON MY MAC? IT ONLY WORK THE OTHER WAY ---SENDING AN EMAIL ON MY COMPUTER ---APPEARS IN SENT ITEMS ON MY IPHONE AND IPAD.

HOW DO I SEND AN EMAIL ON MY IPHONE OR IPAD AND MAKE IT APPEAR ON THE MAIL APPLICATION ON MY MAC? IT ONLY WORK THE OTHER WAY ---SENDING AN EMAIL ON MY COMPUTER ---APPEARS IN SENT ITEMS ON MY IPHONE AND IPAD.

IT IS FOR GMAIL.

Sent items gone?

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