Serial Number / Customer equipment card capabilities
Material Structure for Sales BOM - Item A
Item A = sales Item only, Non inventory, not purchases. The item comprises of
1 x Item B (serialised item on every transaction, and automatic customer equipment card creation).
1 x Item C (serialised item on every transaction, and automatic customer equipment card creation).
Item A for example is a box (which is not serialised), but Item B and C are components of A. And it needs to be tracked that B and C belong to a specific/ unique A. That is, if we drill into the customer equipment card, how can we see that item B and C are related to the parent item A (without drilling into the document from the equipment card).
When an delivery/AR invoice is created, customer equipment cards are automatically generated for Item B and C. How can this be linked to A?
Great idea.
How can we also, create a unique reference for each time A is sold? So that if a part B is returned and a new part B replaced, the part can be linked to unique A?
The reason for the requirement is that a client may purchase 2 A's (not serilaised A), and we want to track which B's and which C's relate to which A's. And if a B is replaced and another B, we want to track which A it related to.
Thanks
Similar Messages
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Service Call - List of Customer Equipment Card
Hi All,
in service call, after entering the customer, when I choose from list in serial number, the "List of Customer Equipment Card" repeats the item description in item code!!!!
Any ideas?
SimonaHi Heather,
Which PL are you on? I've just connected in to a clients SAP 2007A SP01 PL11 and when I bring up the window 'List of Customer Equipment Card' it works fine with me.
If the Display Descr. column is ticked (you normally get to see Disp...) next to the Item Number in form settings it shows:
Item Name - Item Name
If the Display Descr. column is not ticked it shows:
Item Number - Item Name
Just checked 8.8. The list also shows Item Number - Item Name ok for me in 8.8 SP00 PL12. Sounds like it may be a problem with different patches.
Regards,
Adrian -
How to duplicate Customer Equipment Card???
Hi All,
I need to create multiple Customer Equipment Cards having the same address data. So I would like to create one and then duplicate It, changing oly the serial number e and product code.
Is It possible?
Thanks a lot in advance.
MAuroHi
Have u installed DTW(Data trasnfer bench) r not? if u have installed it will be Allprograms - Sap b1-datamigration-templates-ocustomerequipment cards.
It is having both examples and Blank Templates . Once u have filled the template u have to save in .txt or csv format then u can upload directly to SAP through DTW.
Giri -
.DMP crash when opening a the UDF bar on a customer equipment card CEC
Anybody every heard of a client crash when opening the UDF bar for a customer equipment card?
Specifically when using the golden arrows from a service call then opening the CEC UDF bar, it immediately causes a .DMP crash.
Furthermore, it is only for one user, not for the manager user.
Corrupted UDF? Corrupted client? (I am reinstalling the client right now)
TIA,
MHi,
Check this note:[1284009|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/smb_searchnotes/display.htm?note_langu=E¬e_numm=0001284009|B1 shuts down when trying to update/remove UDF] whether it relates to your issue.
If in any case dmp file is created you must contact sap support,according to note:[1009615|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/smb_searchnotes/display.htm?note_langu=E¬e_numm=0001009615|SAP Business One application shuts down unexpectedly]
Hope this is helpful! -
Item Group is blank on List of Customer Equipment Card
Hi All,
I was at Customer Equipment Card function and go to Find mode and enter * at the Item no, it will have a List of Customer Equipment Card screen pop up. If we select Item Group from form setting and the result is display blank spaces without any data. Anyone got idea to resolve this problem? Thanks.
Regards,
MHNo answered but it is pending too long.
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Invalid Code (Customer Equipment Card - State)
Hi ,
I am facing problem when i am creating a delivery for a particular customer "Invalid Code[Customer Equipment Card - State] Message 173-36".But when i create delivery for some other customer which state is same it will not give error.
RegardsDear Sandeep,
This issue mihgt be a DB corruption issue. I would recommend you to please login a message with SAP regarding this issue.
There could be another reason for this that the SBO_SP_Transactionnotifcation could have been modified. If so, please reset the sbo_sp_transactionnotification to the original code. For more information on sbo_sp_transactionnotification, please have a look at the following link :
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e991e2b9-0901-0010-0395-ef5268b00aaf]
Hope it helps.
Regards
Arshdeep -
Update Customer Equipment card in batch
Hi Experts,
Out client has around 500 equipment cards with different status. They want to change/update the status. Doing it manualy will take lot of time and also possibility of error.
Is there a way to do it in batch giving a range selection for change/update in the status ?
ThanksHello,
You can find the templates if you have installed DTW in C drive:-
C:\Program Files\SAP\Data Transfer Workbench\Templates\Templates\Service\Customer Equipment Card
Before start the import process take a backup and after import make a 3-4 SAP entries for your end verification then do it in live database
Thanks
Manvendra Singh Niranjan -
Update Customer Equipment Card Status
Hi Experts,
Out client has around 500 equipment cards with different status. They want to change/update the status. Doing it manualy will take lot of time and also possibility of error.
Is there a way to do it in batch giving a range selection for change/update in the status ?
ThanksActually the customer equipment card does not get updated because the following error:
error code: -10
error message: Customer Equipment Card has valid Contracts.
I guessed the error might means to say "has some invalid Contracts.". But I checked the service contracts and found nothing wrong. customer code, dates, and items are all valid
Anyone can tell me what exactly this error message mean?
Thanks
Fred -
Add field Previous owner in Customer Equipment Card and Service Contract
Functionality for Customer Equipment Card and Service Contract
-- Version: (Please provide the current version)
2007-PL44
-- Description of requirements: (Please provide a detailed description)
Add a field in the Customer Equipment Card and Service Contract called: Previous owner (with orange arrow to see BP card). The BP code of the previous owner should be transferred to this field.
-- Valid as of: (Date that this legal requirement is applicable)
2009-05-01
-- Business needs: (Please describe the impact on your business, if the functionality is not realized)
When 50 instruments go to another BP we have to alter 200 records (close 50 CEC and 50 Contracts of the current BP - add 50 CEC and 50 Contracts to the new BP). This takes some hours to do the change.
-- Examples: (Please describe a typical example, how the functionality should work.)
If you want to know the previous owner of an instrument then this information should be visible in the CEC and Serive Contract screen in the field Previous Owner (add orange arrow to it as well). You should not have to close the CEC and Contract, but be able to overwrite it with the new BP code (like it was in version 2005).
-- Current Workaround: (Please describe the workarounds you are using at the moment)
First close all the CEC and Contracts of the current BP and add new CEC and Contracts to the new BP
-- Proposed solution: (Please suggest how the new functionality should work)
Enter the new BP in the Customer Equipment Card and Actualize. A screen should pop up with a warning: This equipment card will be transferred to business partner C1000. Business partner C1001 will be the previous owner. Ok?
The same for the Service contract.Hi,
It seems that you have posted your Requirement request as it is...
I have the same kind of requirement, If you have done already please let me know you method.
Thanks in advance,
Babu.K
Edited by: BabuCS on Jul 28, 2009 12:03 PM -
Error creating new Customer Equipment Cards
Dear experts,
I am getting the following error when creating a new Customer Equipment Card:
This entry already exists in the following tables 'Customer Equipment Card' (OINS) (ODBC -2035) [Message 131-183]
I cannot find out what is causing this!
SAP B1 version is 8.81 PL07;
Any help please?
VictorDear Victor,
It could be by bug. In general, the NextNumber in NNM1 for this object is already used. You need to find SAP or partner support to solve the issue.
Thanks,
Gordon -
Automatic updating for customer equipment card
Hi!
I am using SAP 8.8 PL12. How can I set the Customer Equipment Card to update automatically once there is changes on the DR or AR?For Example: I have created a DR and cancelled it, I want my CEC to be updated based on this. Or if I change I cancelled the Invoice connected to it then created a new one, I want it to reflect on the CEC.
Is there a way to do that?
Thanks! -
Graphics card serial number // warranty vga card
When lifting the system, now appear blue vertical lines, graphics card is put in more computers, and it behaved identically. (Picture is attached), I advertised, but I returned because of its bottom missing serial number.
Care that is under warranty, and what can be a problem.
Last year I bought a graphics card MSI RX3850 model (MS-V112). Empty the bottom of the rise is a sticker with the serial number. Because I have problems, I wanted to advertise, but the seller can not see its serial number to get promoted.
Interested me as I can see the serial number of the card, and to tell the seller to get promoted?
This is data that is detected Everest software:
PCI / AGP Video
Device Description Device Type
ATI Radeon HD 3850 (RV670) Video Adapter
ATI Radeon HD 3850 (RV670) 3D Accelerator
GPU
[ PCI Express 2.0 x16: MSI RX3850 (MS-V112) ]
Graphics Processor Properties:
Video Adapter MSI RX3850 (MS-V112)
BIOS Version 010.081.001.000.028348
BIOS Date 03/06/08 20:35
GPU Code Name RV670
Part Number 113-AB53700-100
PCI Device 1002-9505 / 1462-1120 (Rev 00)
Transistors 666 million
Process Technology 55 nm
Die Size 192 mm2
Bus Type PCI Express 2.0 x16 @ x4
Memory Size 256 MB
GPU Clock 344 MHz (original: 690 MHz)
RAMDAC Clock 400 MHz
Pixel Pipelines 16
TMU Per Pipeline 1
Unified Shaders 320 (v4.1)
DirectX Hardware Support DirectX v10.1
Pixel Fillrate 5504 MPixel/s
Texel Fillrate 5504 MTexel/s
Memory Bus Properties:
Bus Type GDDR3
Bus Width 256-bit
Real Clock 414 MHz (DDR) (original: 829 MHz)
Effective Clock 828 MHz
Bandwidth 25.9 GB/s
Thank in advance,
Attached:You can not post an image directly from your PC, you need to do from image hosting service such as Photobucket, Image Shack.
See here how to do it: https://forum-en.msi.com/index.php?topic=90789.0
Serial number is on a sticker on the back of the VGA card and also on a label on the box it came in.
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User-Exit for Serial Number Profile / Equipment creation
Hi ,
In the Material Master Data , we have a serial number profile and at the time of
Post Good Issue , the system do generate an equipment record in the Service Module .
That is standard SAP and working very well .
For some customers (Inter-Company) customers we do not want any Equipment record in the Service Module to be created .
What standard SAP functionality or user-exit can we use in order to not create the Equipment record in the Service Module ?
Regard'sTransaction SPRO
Plant Maintenance and Customer Service --> Master Data in Plant Maintenance and Customer Service --> Technical Objects --> Serial Number Management --> Define Serial Number profile
In the Serial number profile, go to Serializing procedures. The EqReq field determines whether an equipment is to be created or not. For e.g. 01 in MMSL implies that equipment will not be created during GR,
Not sure whether this will satisfy your requirement. Will need more information for that...
Hope this helps,
Lakshman -
Serial number in Equipment BOM component
Hi Experts,
Can we attach a serial number for a component in the Equipment BOM?
My requirement is we sell an equipment with components to customers. Each component has got a serial number when it has gor produced (at the time of GR to FG store), when we issue we refer to the serial number and issue it to customer. Later all components are assembled at customer place. After job is completed we generate a serial number intern an equipment master is created. Now I create the equipment BOM with all those components. Here for the tracking purpose, can I maintain those components serial number in the equipment BOM????
Regards,
praveenHi,
You can do the hirerchay by using Ibase. I am not sure we can assign serial numbers in the BOM. Or alternate is to create subequipments with all those serial number and Material number combination. And here you can pass on warranty too. Which I think you can not achieve in IBase. Even I base can be generated with reference to production order.
Hope it helps.
Regards,
N.Nagaraju
Edited by: NAGARAJU NANDIPATI on Feb 5, 2011 3:26 PM -
In which table of CRM the Serial number and Equipment information stores.
Hi Experts
Recently I have downloaded all the serial numbers and Equipment numbers from backend system by doing the initial download of the object SERIALNUMBER and EQUIPMENT.
I can see the BDOC monitor in which all BDOC are in green ststus and R3AM1 the object ststus is also green.
My problem is I am unable to find the downloaded information in CRM system.Can anyone help me in finding out where can I get these information.
Thanks
SubhabrataHi Subhabrata
If I understand correctly your Serial number is not linked to any equipment which can be opened using IE03.
"Serial number download functionality allows you to replicate pure serial numbers (serial numbers that are not associated with equipment) along with their associated business partners and configuration from SAP ECC to SAP CRM as objects."
See this link:
http://help.sap.com/saphelp_crm70/helpdata/EN/ad/bc673f19299d51e10000000a114084/frameset.htm
In that case you should not download object EQUIPMENT. You just need to download object SERIALNUMBER. Check the number of entries in table COMM_PRODUCT before and after download. Search for Equipment number in field PRODUCT_ID. Check table COM_TA_R3_ID with the product guid from previous search.
I hope it helps
Regards
Rupesh
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