In which table of CRM the Serial number and Equipment information stores.
Hi Experts
Recently I have downloaded all the serial numbers and Equipment numbers from backend system by doing the initial download of the object SERIALNUMBER and EQUIPMENT.
I can see the BDOC monitor in which all BDOC are in green ststus and R3AM1 the object ststus is also green.
My problem is I am unable to find the downloaded information in CRM system.Can anyone help me in finding out where can I get these information.
Thanks
Subhabrata
Hi Subhabrata
If I understand correctly your Serial number is not linked to any equipment which can be opened using IE03.
"Serial number download functionality allows you to replicate pure serial numbers (serial numbers that are not associated with equipment) along with their associated business partners and configuration from SAP ECC to SAP CRM as objects."
See this link:
http://help.sap.com/saphelp_crm70/helpdata/EN/ad/bc673f19299d51e10000000a114084/frameset.htm
In that case you should not download object EQUIPMENT. You just need to download object SERIALNUMBER. Check the number of entries in table COMM_PRODUCT before and after download. Search for Equipment number in field PRODUCT_ID. Check table COM_TA_R3_ID with the product guid from previous search.
I hope it helps
Regards
Rupesh
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