Serious problem adobe presenter addin

I am using Office 2010 32 bit version and have presenter 7.07 installed. It still brings the "serious problem with add-in" and wants to know whether I want to disable it. I said no and then reopened PowerPoint.How can I avoid this problem?
Thanks for any help you can give me.

Thanks for the advice, Jorma. This solution works. I recorded my sound files in audition and now it doesn't crash any longer when I publish.
Now I have a different problem. I need to upload the presenter files to YouTube. Is there a tool that converts presenter swf to avi? I have tried Sothink but it didn't work with presenter swf although it works great with other swf files. Presenter swf files don't seem to be standalone. When I move the swf file only to a different directory it no longer plays. There is some logic that I don't seem to grasp yet.

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PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in.

I've installed Adobe Presenter V7.0.7 Build 7746. When I open an existing PowerPoint file and try and use Presenter, I get the following error: PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?
No, I don't want to disable it. When I click No, PowerPoint stops working. I get a message that says: Microsoft PowerPoint has stopped working. A problem caused the program to stop working correctly, Widows will close the program and notify you if a solution is available. My only choice is to click the Close program button.
When I open the PPT file again, I get the same "experienced a serious problem" message. If anyone has a solution to this, I'd appreciate knowing what it is. It took me a while just to get the Presenter option to appear in the PowerPoint toolbar. Now that I have it, it's not working.
Thank you!

Thank you for your quick reply. Here are the answers to your questions.
1. The file I'm having issues with was not created using any version of Presenter. It is simply a PowerPoint file.
2. The file is a PPT not PPTX.
3. I am running Windows7 and Office 2010.
I think I might have found the solution to the problem. I opened the PPT file and saved it as a PPTX file. Then I clicked the Presenter option in the PowerPoint toolbar and was able to select different Presenter options with no issues. I opened other PPTX files and I did not get the error window stating 'PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in'.
This seems to work. So, it appears that any PPT file needs to be saved as a PPTX file before using Presenter. If you have another solution that I might be able to keep in my back pocket (in case this happens again and what I did does not work), then please answer. Otherwise, I'm good now.
Thanks!

Word experienced a serious problem with the 'acrobat pdfmaker office com addin' add-in. after Office Updates.

I cant cant use mail merge feature in Winword in conjunction with Abobe Acrobat 10 (pdfmaker add-in) after the recent Office April Windows and Office Updates.
Here is a quick note from the event viewer:
The program WINWORD.EXE version 14.0.7134.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1138
Start Time: 01d07dcede19c458
Termination Time: 15
Application Path: C:\Program (file:///C:/Program) Files (x86)\Microsoft Office\Office14\WINWORD.EXE
Report Id:
Microsoft Word: Accepted Safe Mode action : Word experienced a serious problem with the 'acrobat pdfmaker office com addin' add-in. If you have seen this message multiple times, you should disable
this add-in and check to see if an update is available. Do you want to disable this add-in?.
I do not wish to disable the pdfmaker add-in as I use it to run mail merge on WORD and send 10s and 1000s of pdfs via email to external users. I am not sure what are my options here and I wish
someone could help me get to the root cause of the matter.
My environment is as follows:
Windows 7 x64 SP1
Office 2010 v 14.0.7128.5000
Adobe Reader MUI X and Adobe Acrobat X
Feroze

Hi,
As the event log indicated, this is due to acrobat pdfmaker office com addin doesn't work well with Microsoft Word.
I would suggest you go ahead and try to upgrade your Adobe product to the latest version and see if issue persists.
Or contact the support of Adobe and see if there is a known compatibility issue or not.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Mouse problem in Adobe Presenter Video Creator

I have Adobe Presenter 9.0.2 build 173, 64-bit and I seem to have a strange thing going on in Adobe Presenter Video Creator when I use it to do screen recording to demonstrate software.
If I allow it to change my screen resolution as recommended by the application - 'change display Resolution during recording (Recommended)' - the mouse click occurrences recorded in the video occur a small distance away from where I actually clicked the mouse. So say I'm demonstrating the Ribbon in Microsoft Word 2013. If I click on the 'Home' tab on the ribbon, the video makes it look like I'm clicking on the 'Insert' tab just to the right of it.
However, if I uncheck the box 'change display Resolution during recording (Recommended)', the moue clicks in the recorded video are in exactly the correct positions. I would be happy to record in this mode but the trouble is the fonts and pixels are not as clear when I record in this way with the display resolution box unchecked as when I record with the box checked.
I'd like to know how to let Adobe Presenter Video Creator record at the recommended display resolution and have mouse clicks recorded correctly in the correct locations.
Any ideas anyone? Thank you.
Peter
(N Wales, UK)

Problem SOLVED!
On a hunch, I searched for DPI via the search function in the Windows 8 charms bar and opened the item 'make text and other items larger or smaller'. Under the heading 'Change the size of all items', I found that the slider was set exactly halfway between 'Smaller' and 'Larger' and below this, there was a checkbox titled 'Let me choose the scaling level for all my displays' which was unchecked. I put a check mark in the box and changed the scaling from the existing 'Medium - 125%' to 'Smaller - 100%'. Windows told me I had to reboot the PC to make the changes take effect. On rebooting, my desktop icons were smaller than before, confirmation that the change of DPI had taken effect.
I then made a video test with Adobe Presenter Video Creator with the 'Recording Preferences' setting 'change display resolution during Recording (recommended)' checked and to my satisfaction, ouse clicks no longer appear offset any more. And video quality in the published video looks great.
I'm happy!
Peter
(N Wales, UK)

Audio Problems in Adobe Presenter: Help Needed Urgently!!

I am using trial versions of Adobe Presenter 7 and Adobe Connect 8.
I created a presentation in in Powerpoint 2002 and published through Adobe Presenter to Adobe Connect Pro. This presentation has voice over recorded through the Adobe Presenter "record audio" option.
In Adobe Connect Pro, I created a meeting and shared the above mentioned presentation through the "Share Document" option in Connect Pro.
Now, when I play the presentation in this Adobe Connect Meeting, I am not getting any audio that was recorded in Adobe Presenter. Whereas if I play the published presentation directly it plays the recorded audio.
Can anyone help me on this?
1. Are there any settings to be done in Powerpoint or Adobe Presenter or Connect pro?
2. Is it the problem of Trial Account or something like that?
Please let me know the solution. Need to work on this ASAP!!!
Thanks in Advance,
Yogini

This is a weird one. If you created a prezo with audio and published it to AC (Adobe Connect) and everything worked fine on your desktop then it should work fine in AC i.e. there are no other settings required on AC's side, it should just play.
As I am typing this I thought of similar audio problems that we have experienced in the past. A big one would be where another user created a PPT on their laptops and handed it to us. When testing the audio did not work. Reason being is that not all the files were coppied over BUT I must accept that this is not your problem as it definately worked on your PC before you published it to AC.
Wait there is one setting in the publish settings. In the output options tick "Upload source presentation with assests", then tick audio.
I cannot think of anything else. There is a man called Heyward Drummond on the Adobe Connect General forum, who is a real master at answering queries like this. Why not post your query there and see if he comes up with an answer?

Why Apple don't fix half year serious problem with HD3000, Lion and Adobe products? Doesn't Apple really care about advanced users?

Why Apple don't fix half year serious problem with HD3000 drivers, Lion and Adobe products? Doesn't Apple really care about advanced users?
I have Mac mini and Macbook Pro 13". Bouth with HD3000. And I can't work at all. With Snow Lepard I had no problems. It's tiny problem in code. And such pain for lots of users!

If you have a problem with Adobe products, voice your issues with them.
It is the software developers responsibility to maintain compatability
with any operating system, beit OSX or Windows.

Adobe presenter has encountered a problem with this presentation

I dont know what happened but I used Adobe presenter without issue on Friday, 9/21. On Monday 9/24 it seems there is an issue. When I try to save a powerpoint presentation or use the Presenter ribben I am seeing the same message, Adobe presenter has encountered a problem with this presentation.....
I have unistalled and reinstalled Presenter as well as unistalled and reinstalled Powerpoint. Nothing is working and the error message does not help. This is also happenign on my coworkers machine.
Does anyone have any suggestions?

Hi,
Can you tell us the exact version of Presenter please. You will find it in About Dialog as mentioned in above post.
I did not get your previous post. Do you mean you have installed an incorrect version (32/64bit) ? Presenter 32bit is supported on PowerPoint32bit and Presenter 64bit version on PowerPoint 64bit.
Please ensure you are following the above criteria.
Let us know if you need help in identifying it.
Regards,
Mukul

Adobe presenter 8 quiz problem

The default option for my quizzes had the font too small to see the text of the questions. When I made the font of the questions larger, the circles for clicking, the letters of the questions, and the question texts all ran into each other.
So I have a question:
1) Is there a way to change the theme or profile--I cannot tell which--on just the quiz questions? And if so, how?
THANK YOU!

That is not the problem, but thanks.
I have changed the size of the font and when I do that, the box to
check, the letter that numbers the answer, and the question all run
together. It appears that the size of the letters have been enlarged
but not the spaces between them. Any ideas?
I think it is possible that i could change this all by inserting a new
master slide into the presentation before the quiz, but I cannot seem
to do that.
Thank you.
Quoting alpi agarwal <[email protected]>:
alpi agarwal http://forums.adobe.com/people/alpi+agarwal created
the discussion
"Re: Adobe presenter 8 quiz problem"
To view the discussion, visit:
http://forums.adobe.com/message/5409679#5409679

When I try to open Adobe InDesign, I get this message: Adobe InDesign terminated because of a serious problem/ fault. Start again to restore work in InDesign documents that has not been archived.

What can I do to start the program again, when it does not answer? The only message I get is that there is a serious problem.

Thanks a lot for your quick reply! However, it works again, after a restart!
Best regards,
Hans
Hans Storhaug
Director
Norwegian Emigration Center
4005 Stavanger
Norway
m +47 908 31 097
9. juli 2014 kl. 10:57 skrev Mylenium <[email protected]>:
When I try to open Adobe InDesign, I get this message: Adobe InDesign terminated because of a serious problem/ fault. Start again to restore work in InDesign documents that has not been archived.
created by Mylenium in Adobe Creative Cloud - View the full discussion
Without knowing anything about your system, nobody can advise. In any case, the ID forum would be a better place to ask such questions.
Mylenium
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I'm having problems with quizzes in Adobe Presenter 10

I'm having problems with quizzes in Adobe Presenter 10, upon publishing, the text just disappears and the buttons look weird, also the text on submit buttons doesn't show?

I created a dummy test project with one slide and two quiz questions. I uploaded to a Connect 9 server for AICC testing.
Publishing as SCORM, running in IE8 gets the following results:
Publishing as SWF gets me the following errors:
          Webpage error details
          User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; MS-RTC LM 8; InfoPath.3)
          Timestamp: Mon, 11 May 2015 20:53:59 UTC
          Message: Expected identifier, string or number
          Line: 101
          Char: 5
          Code: 0
          URI:<REDACTED>/data/html/presenter.libs.js
After I close this error, my LMS just churns trying to load SCORM.htm.
Publishing as Both gets me the following errors:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; MS-RTC LM 8; InfoPath.3)
Timestamp: Mon, 11 May 2015 21:07:30 UTC
Message: Expected identifier, string or number
Line: 1
Char: 467
Code: 0
URI: <REDACTED>/data/html/Project.js
          Webpage error details
          User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; MS-RTC LM 8; InfoPath.3)
          Timestamp: Mon, 11 May 2015 20:53:59 UTC
          Message: Expected identifier, string or number
          Line: 101
          Char: 5
          Code: 0
          URI:<REDACTED>/data/html/presenter.libs.js
After this error I get an object expected error on the "loadPrContent()" function in the SCORM_utilities.js.
After that it's just a blank page.
Publishing AICC to a Connect 9 server, publish as BOTH, Accessing in IE8 gets the following results:
               Webpage error details
               User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; MS-RTC LM 8; InfoPath.3)
               Timestamp: Tue, 12 May 2015 19:19:45 UTC
               Message: Expected identifier, string or number
               Line: 1
               Char: 394
               Code: 0
               URI:<redacted>/output/data/html/Project.js
               Webpage error details
               User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; MS-RTC LM 8; InfoPath.3)
               Timestamp: Tue, 12 May 2015 19:21:49 UTC
               Message: Expected identifier, string or number
               Line: 101
               Char: 5
               Code: 0
               URI: <redacted>/output/data/html/presenter.libs.js
               Webpage error details
               User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; MS-RTC LM 8; InfoPath.3)
               Timestamp: Tue, 12 May 2015 19:23:00 UTC
               Message: Syntax error
               Line: 1
               Char: 1
               Code: 0
               URI: <redacted>/output/data/resources/ha/wr_/OpenAjaxManagedHub-all.js
After closing the final error message, I get a blank screen.

HELP!! I am trying to record a presentation on Adobe Presenter 10, I have had no problems in the past, I added motion to some of the boxes in my presentation, now when I try to record I get this error message!!! Adobe Presenter

HELP!! I am trying to record a presentation on Adobe Presenter 10, I have had no problems in the past, I added motion to some of the boxes in my presentation, now when I try to record I get this error message!!!
Adobe Presenter
Adobe Presenter has encountered an unexpected problem while
working with this presentation. Try saving your work to a new file and
restarting PowerPoint. If the problem persists, consult the Help menu
item, or contact support at http://www.adobe.com/support/presenter.

Please provide your system specification. Also is it happening on a specific presentation or every presentation.
Regards,
Rajeev.

From powerpoint to adobe presenter : link problem

Hi,
Can someone helps me? I have a problem with my link from
powerpoint to adobe presenter; indeed adobe presenter doesn't pay
attention of my link called something like "back to last view" and
it's very important in my presentation. Is that normal? Is there a
solution?

This is normal. This call is not recognized by Presenter. The
best method to create an effect is to copy the slide an give the
user the ability to go "back" to the slide but by using branching
they are actually seeing a different slide. Then the slide that
they are directed to can be given the direction to go back to the
slide they came from or the slide after that.
Jorma@RealEyes

Adobe premiere has encountered a serious problem

Hi, i have a new macbook 15" pro with retina and whenever i am working in premiere pro it crashes and comes up with a message that says "adobe premiere has encountered a serious problem"
please help, it's killing me!

What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update).
CS6 (I don't know what number/update)
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
Yes.
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Mac OSX v10.7.5
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
MPEG 4 - Movie
If you are getting error message(s), what is the full text of the error message(s)?
Sometimes an error message doesn't even pop up anymore, it just shuts down. But it was saying "Adobe Premiere has encountered a serious problem and needs to shut down immediately."
What were you doing when the problem occurred?
Dragging video into the timeline.
Has this ever worked before?
I've had no problem with it up until this point.
What other software are you running?
I've shut everything else down when I'm working on this.
Do you have any third-party effects or codecs installed?
No.
Does the problem only happen with your final output, with previews, or both?
It's just when I'm working on it. I haven't been able to finish the product because of how much it keeps shutting down.

Audio problems with Adobe Presenter

Hi
I recently had Adobe presenter installed on my windows XP machine. Adobe presenter is set up to run through powerpoint 2003.
I recorded all of the audio as mp3 files straight onto my machine (although there were a few issues such as intermittent sound). When I have accessed the quiz manager section to record some audio there, it crashed my machine and removed all of the audio from the whole presentation (luckily I had the audio files saved somewhere else!!). I then went back into the presentation and tried re-importing all of the audio back in. again, when I accessed the quiz manager the same thing happened again....
Has anyone else experienced the same problems? I have spoken to Adobe and they said that it is down to the compatibiliy of Adobe Presenter/powerpoint and that I should find a workaround so was wondering if any one had any hints..
Thanks
Jessica

This is a weird one. If you created a prezo with audio and published it to AC (Adobe Connect) and everything worked fine on your desktop then it should work fine in AC i.e. there are no other settings required on AC's side, it should just play.
As I am typing this I thought of similar audio problems that we have experienced in the past. A big one would be where another user created a PPT on their laptops and handed it to us. When testing the audio did not work. Reason being is that not all the files were coppied over BUT I must accept that this is not your problem as it definately worked on your PC before you published it to AC.
Wait there is one setting in the publish settings. In the output options tick "Upload source presentation with assests", then tick audio.
I cannot think of anything else. There is a man called Heyward Drummond on the Adobe Connect General forum, who is a real master at answering queries like this. Why not post your query there and see if he comes up with an answer?

Serious problems with Adobe and Mavericks 10.9.3

Serious problems with Adobe, crashes, no video export, video deteriorated by a line of pixels.
Video card error from when turning computer on. Overheat when exporting from Premiere or encoder.
Issues also with davinci resolve, output corrupted...
Anybody has a solution?

The issue is now solved. I closed all open apps, and then tried once more to reinstall OS X after restart apple key + R and now everything is fine again.
TUVVH4 wrote:
TUVVH4 wrote:
I have an issue with the Mavericks 10.9.3 update. After restarting it didn't finish the update, but were just running with the grey Apple screen. I was forced to shot down, since my iMac got very hot. Then I needed to reload everything from my Timecapsule. I have tried several times, and everytime I needed to reload reload etc. from Timecapsule. After my lateste reload Safari, Time Machine and System Settings are missing and are replaced by a "?" i the program bar!!! Help anybody!
I have an issue with the Mavericks 10.9.3 update. After restarting it didn't finish the update, but were just running with the grey Apple screen. I was forced to shot down, since my iMac got very hot. Then I needed to reload everything from my Timecapsule. I have tried several times, and everytime I needed to reload reload etc. from Timecapsule. After my lateste reload Safari, Time Machine and System Settings are missing and are replaced by a "?" i the program bar!!! Help anybody!

Serious problem adobe presenter addin

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