Serious problem with Itunes

I have a problem with my Itunes. Whenever I add songs to my itunes library and sync with my iphone, it works. but after that, when i close itunes or restart my computer and turn itunes on again, my songs just dissappear and empty. I dont know why though i tried to update itunes version and uninstalled it but it still hasnt worked still. Can some1 help me plz

In addition, Sony have released an update to fix this problem for some models. You need to check your region's Sony support site to see if there is a download for your model.
Unfortunately I only have the European site to hand.
http://support.vaio.sony.eu/computing/vaio/flash/hub_cons.html

Similar Messages

Serious problems with iTunes

Hello,
I updated my iTunes yesterday and my music library disappeared completely. I tried to use the back up of the library made previously and it didnt work. I then added my whole music folder to iTunes successfully except that there was around 30 of each playlist (90s music etc). This caused iTunes to run very slowly and as they wouldnt delete i had to go through and delete my library very slowly as to not make iTunes crash. I then sucessfully uninstalled iTunes and got rid of all the library back ups which may have been the cause of the mutliple playlist.
On re instalatiuon of iTunes the multiple playlists had gone and the scroll bars had gone black. I added my My Music folder and to my horror the music didnt play anymore. I have been through all the help sections for this problem and nothing seems to work. iTunes at the moment is very unstable and crashes very often. Could this be a quicktime problem? I would very much appreciate some help.
Thankyou!
C Vallender

This is the iTunes Music store forum, since you are having a problem with iTunes you need to post in the "using iTunes forum." Posting in the wrong forum usually delays a response to your issue.

Serious problems with iTunes HELP

Hello,
I updated my iTunes yesterday and my music library disappeared completely. I tried to use the back up of the library made previously and it didnt work. I then added my whole music folder to iTunes successfully except that there was around 30 of each playlist (90s music etc). This caused iTunes to run very slowly and as they wouldnt delete i had to go through and delete my library very slowly as to not make iTunes crash. I then sucessfully uninstalled iTunes and got rid of all the library back ups which may have been the cause of the mutliple playlist.
On re instalatiuon of iTunes the multiple playlists had gone and the scroll bars had gone black. I added my My Music folder and to my horror the music didnt play anymore. I have been through all the help sections for this problem and nothing seems to work. iTunes at the moment is very unstable and crashes very often. Could this be a quicktime problem? I would very much appreciate some help.
Thankyou!
C Vallender

You can't.
Obviously the same mechanism is used as in Mail. I can't put more than about 25 conditions in the rules for Junk mail. It's the same problem. There is no scroll function unfortunately.
The workaround in iTunes is to make several smart playlists (someone called them building blocks) and combine them in another smart playlist.
M

Serious problem with iTunes: Entire library lost!!!!!!!!!!!!!!!

I recently de-installed Norton System works from my PC and installed Kaspersky Anti-Virus 6.0. It took a while to remove Norton so I left it over night. Well last night when I opened my iTunes, I noticed my entire library is now missing and I can't seem to find it on my PC. I also want to try to connect my iPod to my PC and maybe recover at least some of my songs and re-create a new library. If someone has any info on that, it would be appreciated as well. It almost seems as though Norton removed it during the de-installation process. I am very upset about this since I had over 500 songs on the library including my over 200 songs downloaded from iTunes. Please let me know what has happened here. Also to note, I do not leave my PC connected to the internet when I'm not using it so I do not believe someone came past the firewall and erased the lirary over night.

Hi, dgmunch.
Although your iTunes Library display is blank, your song files may still on your hard drive.
Have a look at this article in the Apple Knowledge Base for some ideas on how to find them, changing file extensions in the search as is necessary (i.e. .mp3 or .m4a.)
If you find the files,then something is most likely amiss with your iTunes Library files which are needed for iTunes to know the contents of your Music Library and where the files that make it up are located.
If you don't have a back-up copy of the iTunes library files, you will have to make use of this article in the Apple Knowledge Base.
But if there is no sign of the files on your hard drive, then you will want to have a look at Zevoneer's post.

Serious problem with itunes, please help!

ITunes gives me an error when I try and open it, says windows has encountered an error. I tried uninstalling it and it gives me another error but says iTunes has uninstalled and asks me to restart. iTunes is gone from my add/remove menu but quicktime remains and refuses to uninstall. The uninstall box simply closes halfway through opening the uninstallation program. Help please!

hi matt!
gaah. okay, first of all, make sure your
b antivirus and antispyware
are switched off during installs and uninstalls.
lets try using the Windows Cleanup utility to remove the QT clog in your Add/Remove:
http://support.microsoft.com/kb/290301/
... and also use it to make sure you've got rid of any last vestiges of itunes from your system (i don't like the sound of that crash on the uninstall).
then use the instructions on uninstalls given here as a guide to manually removing itunes and QT program files and folders:
http://docs.info.apple.com/article.html?artnum=93976
now download and save to your hard-drive a standalone QT installer (well run the installation from there rather than online). there's a link to a standalone inside here:
Scott Patrie, "Installation hangs on "installing QuickTime"", 10:33pm Oct 7, 2004 CDT
once that is properly installed, reboot. then download and save an itunes 5.0.1.4 installer to your hard-drive, and then run that.
keep us posted on your progress. if you get any further errors, describe them as fully as you can (include error message numbers if you're getting any).
love, b

Serious problem with my iPod Classic/iTunes

I have a 6th Generation iPod classic (80 GB), and recently, I have been having some serious problems with it.
When I connect it to iTunes, there is usually no problem, it shows up, plays and displays the music correctly, etc. However, if I try to ADD any music to it, iTunes will freeze, then close, and within 5 minutes, my entire computer will freeze completely, and be shut off. For whatever reason, happen when my iPod finally disconnects because my computer turned off, all of my music is missing from the library (This doesn't happen every time it freezes, because I try to disconnect my iPod manually before everything freezes). The music is still on the iPod, (it says that I have XX.X GB of "other" instead of music/videos), but it doesn't show up. When I plug in my iPod, iTunes says that there was a problem and I need to restore it. The first time this happened, I lost over 5,800 songs, but I forgave Apple, because these things do occasionally happen, plus I had no idea what exactly went on. The SECOND time happened within the same week, after I had put 800 songs back on the restored iPod. The first time happened when I was using iTunes 10 (which is seriously buggy on my computer, and freezes often), so I switched to iTunes 9 (still buggy, but doesn't freeze quite as much), and the same thing happened. So now I'm thinking it's my iPod's fault. My iPod does a whole host of minor problems over time such as making certain songs cut off at a certain specific point for no reason (Always the same song, always the same cut off point, and I can't fast forward past it, I also can't delete the songs because if I highlight them on iTunes, iTunes will freeze, and if I find them under the music folder in iPod control, my computer will freeze), freezing the entire iPod for seemingly no reason, and somehow messing up my album artwork (it will appear as "Colourful Static"), along with alot more.
I know this is a troublesome problem, but if anyone could somehow shine some light on this problem, it would be tremendously appreciated.
Thank you
-Eric Luna

Unfortunately, when a hard drive starts clicking that means it's going bad. The mechanism is having trouble reading the drive. Since the iPod is mostly just a harddrive and a battery I have a feeling that this is your problem.
watch this video. http://www.youtube.com/watch?v=wMm6c3fr-fU
about 25ss in is where the clicking starts. If it sounds like that, but softer and more muffled since it is a smaller drive that is being enclosed then I think you might be SOL. Maybe if you're iPod is still under warranty you can get a credit and go for a touch and avoid moving parts all together?

Serious problem with AppStore/iTunes WiFi Store. Cannot connect

Hi
I has a serious problem with my iPod Touch: When I tries to open App Store on my iTouch, I usually gets this message: *"Cannot connect to iTunes Store"*, often followed by *"Cannot retrieve download information. Please connect with iTunes."*. iTunes on my MacBook seems to work just fine.
I might also be able to use the AppStore for a minute or so, and then the problems are coming back. All other internet-enabled apps is working fine, except the iTunes WiFi Store who's having the same problems as AppStore.
What should I do?

That would be a wonderful suggestion if my computer could connect to iTunes. Since about July my computer keeps giving me error 11222. I've tried everything on the support discussion board, but they haven't solved the problem either, and my software is up to date. Today instead of giving me the error, it's just been sitting for hours saying "Accessing iTunes Store". I was really hoping that I could just use the wifi on the iPod to access the iTunes and AppStore. Any other suggestions until iTunes gets fixed on my computer? Thanks for your help - Lex

I have a problem with iphoto (have a mac book pro): the icon in the dock appears with a question mark, and the application is gone!!! Can someone tell what's going on? Yesterday I had the same problem with itunes

I have a problem with iphoto (have a mac book pro): the icon in the dock appears with a question mark, and the application is gone!!! Can someone tell what's going on? Yesterday I had the same problem with itunes: I downloaded the last version (it's free), but I cannot do the same with iphoto, and more important: I need to know what is happening!!! Please help me!

Applications should not disappear all by themselves.
If they are then that coud indicate serious problems with your hard drive.
Backup everything up as quickly as possible.
Using Disk Utility verify your system disk.
Allan

Help me please : Serious problems with collection-mapping, list-mapping and map-mappi

Hi everybody;
I have serious problems with list-mapping, collection-mapping and map-mapping.
Acording to specifications and requirements in a system I am working on it is needed to
get a "list" of values or an indivudual value.I am working with ORACLE 9i Database,
ORACLE 9i AS and ORACLE 9i JDEVELOPER.
I tried to map a master-detail relationship in an entity-bean, using list-mapping.
And this was very useful in order to get a "list" of details, ...but, when I wanted
to get a single value I have some problems with persistence, something about "saving a state"
despite I just want to get the value of a single detail.
I decided to change it to map-mapping and the problem related with a single detail
worked successfully, but I can get access to the whole bunch of details.
May anyone of you help me with that?
I am very confused I do not know what to do.
Have any of you a solution for that problem?
Thank you very much.

Have you tried a restore in iTunes?

Outlook has serious error with iTunes add-in

My Outlook (ver 2007, Vista) has been crashing repeatedely and finally came up with this warning:
"Outlook experienced a serious problem with the ‘outlook itunes sync addin’ add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?"
I didn't disable the add-in. But clearly there is an issue between Outlook and iTunes.
Averatec 4100 Windows Vista

DEP is also an option in most BIOS setups. However, in a BIOS, DEP is either "on" or "off". If you are running XP and have your DEP turned on in your BIOS (which is not the default of most manufacturers), you will have to go into your BIOS setup and turn it off.
If DEP is your problem - it was mine.

Is anybody else having problems with itunes (10.6.3.25) and ipod touch (5.1.1)?

Lately I've been having a ton of problems with iTunes and my iPod Touch (4th generation). Lots of error messages such as can't connect to itunes store, incompatible application, ipod detected but not identifiable, invalid response received from device, unknown errors [mostly (0xE8000001)], problem with audio configuration, etc. I've done everything I could think of. Uninstalling iTunes (with all the components) then reinstalling with the newest version (10.6.3.25), running diagnostics and such. If it does appear (about 2% of the time) then iTunes freezes and/or it won't sync. I also try to change some info (song title, artist, artwork, etc)(when it DOES come up) and it shows up on itunes but not on my ipod. My ipod appears on my computer but not in iTunes under devices like its supposed to. I've been to all the support threads I can possibly find and NOTHING has helped. I also had the latest version for the ipod touch (5.1.1). And I've never had any issues with iTunes or my iPod touch before. I know I should probably try restoring my ipod but I absolutely do not want to do that unless I have to because i have a lot of music, apps, movies, etc I'm not able to back up. Also, I'm using a Windows 7 computer. Please Please help if you can, I am frustrated because I can't do anything.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2

Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

Problems with Itunes New Version?

Problems with Itunes New Version?
Here is a copy of the error message. Every Time I listen to a song and it end and I go to listen to a new song the Itunes Freeze up. This is on the New Version of Itunes. I have a Windows 7 32bit 3GB Ram 1TB harddrrive Space
<edited by host>
Thanks,
<edited by host>
Fault bucket 1279649891, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 9.2.1.5
P3: 4c47745b
P4: e36b
P5: 2048
P6:
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 1
Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
Report Status: 0
Fault bucket 1279649891, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 9.2.1.5
P3: 4c47745b
P4: e36b
P5: 2048
P6:
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
Report Status: 0

There certainly is a problem with itunes. I downloaded 9.2 and now it won't open. It won't recognize my iphone, either. I uninstalled it in the order recommended by the site, no joy. Deleted a configuration file, no joy. System Restore, no joy. All other software and hardware on the machine is working fine. I call AppleCare AND a local store, either they are completely clueless (which I doubt), or they have no idea how to fix it. I can't even back up my phone, or use the ipod. And since no one at Apple seems to care enough, I'll have to wait until the clamor is loud enough for them to even admit to a problem before I can use the ipod again.

Problems with itunes 8 and ipod shuffle gen 2.

Problems with itunes 8 and ipod shuffle gen 2.
I recently upgraded from itunes 7 to itunes 8 on my windows XP PC. That's when i had issues syncing my 2nd gen shuffle.
When i try to drag songs directly on it, itunes says i can't
I made a playlist and use auto fill. But when I remove it from the dock, it's either not updated, or the new songs are at the bottom of the playlist when they are supposed to be up higher. I end up having to hit auto fill twice to make it sync correctly.
Computer Specs
Windows XP SP3
384MB of Ram (works really good)
USB 1.1 connection
Pentium 4 clocked at 1.285 GHZ
IPOD Shuffle Specs
2nd Generation
1GB (964MB)
Version 1.0.4
unchecked options: open itunes when ipod is attached, Sync only checked songs, convert higher bit rate songs to 128kbps AAC, Enable sound check, Limit MAX volume, enable disk use
All those are NOT checked. Sometimes i enable disk use for seeing the IPOD_Control folder, but either way it still messes up.
Itunes Specs:
Version 8.1.1.10

This is a well-known issue. Apple changed the internal file names used with iTunes 8, which makes the ordering on 2nd generation Shuffles behave differently. There is no good workaround, apart from moving the files with a hand-crafted AppleScript program.
Apple has been silent on the issue, so nobody knows if we'll ever have a fix for it or not.

Problem with itunes and iphoto after time machine restoration

After an apocalyptic type meltdown in my hardrive the other night, I now have a new one. I have restored as much as I had backed up using time machine when I turned my computer back on for the first time. However in iphoto it lists all the different albums I have, but all the photos come up as grey squares. They are definitely on the computer as you can see them in the iphoto originals folder in the finder window.
A similar problem with itunes. My itunes library is totally blank, with no songs whatsoever. However the songs are there in itunes music folder.
How can I restore everything back to normal?
Matt

Look at Q15 here. http://pondini.org/TM/FAQ.html
There are separate sections for iphoto and itunes.
It has to be so complicated because Apple made TM to do too much and be too many things to too many people.. a horse designed by a committee. It has become flakey in later editions.
If you still have the iMac you can move the files directly from the source.. you don't need to use TM backups at all.

Serious problem with Itunes

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