Server and mailbox name check popup when opening Outlook connecting to Exchange 2010

Everytime our users open Outlook 2007 or 2010
this box pops up asking to verify the Microsoft Exchange server name and mailbox name. The user's information is automatically filled in and clicking ok makes the box go away but it will eventually pop up again or when outlook is closed and re-opened. 
When "cached mode" is disabled the problem goes away (but "cached mode" is necessary for our users).
The problem began when we deleted an old Exchange 2003 server (we are now using only Exchange Server 2010). 
Outlook user's profile has been recreated : does not fix.  Users having that problem with Outlook 2010 dot not experience it with the OWA interface.
How to fix that problem ?
sti_cartem

Hello,
The issue seems related to the oab.
I suggest you use EXRCA to test outlook connectivity.
https://www.testexchangeconnectivity.com/ 
If you have any feedback on our support, please click
here
Cara Chen
TechNet Community Support

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