Server0 will not start. client 100 does not exist.

On my NetWeaver 7.0 system with Solution Mgr 7.0 (build from IDES 600 image) on a HPUX 11.23 IA & Oracle with Java 1.4.2.15 installed, I'm going thru the basic setup steps for configuring MOPZ and get to the step
Following IMG basic install steps (basic settings->SAP Solution Manager System->System Landscape(SLD)->Specify service for comm. w/ SLD in Visual Admin), unable to connect to J2EE engine via Visual Admin.
The dev_server0 log:
[Thr 6] JLaunchIExitJava: exit hook is called (rc = -11113)
[Thr 6] **********************************************************************
ERROR => The Java VM terminated with a non-zero exit code.
Please see SAP Note 943602 , section 'J2EE Engine exit codes'
for additional information and trouble shooting.
Std_server0.out log:
===========================================================
Apr 27, 2009 8:14:20 AM ...re.server.ume.service.UMEServiceFrame [SAPEngine_System_Thread[impl:5]_73] Fatal:
service com.sap.security.core.ume.service ================= ERROR =================
Core service com.sap.security.core.ume.service failed. J2EE Engine cannot be started.
com.sap.engine.frame.ServiceException: Start of UME service failed. Check help topic "Start of UME Service Failed"
. Technical details: Client 100 is not available in this system
I ran JCmon to restart the instance.
cd /usr/sap/SMA/ DVEBMGS00/j2ee/os_lib
jcmon pf= /usr/sap/SMA/SYS/profile/SMA_DVEBMGS00_pax3
20: local Admin.
Restarted instance, but same error, client 100 is not available in this system.
std_server0.out details
===============================================================
Apr 30, 2009 4:24:50 PM         com.sap.security.core.persistence [SAPEngine_System_Thread[impl:5]_97] Fatal: Initialization of ABAP data
source (com.sap.security.core.persistence.datasource.imp.R3Persistence) failed: "Client 100 is not available in this system". This message
is critical if it appears during the startup of the AS Java.
Apr 30, 2009 4:24:50 PM ...re.server.ume.service.UMEServiceFrame [SAPEngine_System_Thread[impl:5]_97] Fatal:
service com.sap.security.core.ume.service ================= ERROR =================
Core service com.sap.security.core.ume.service failed. J2EE Engine cannot be started.
com.sap.engine.frame.ServiceException: Start of UME service failed. Check help topic "Start of UME Service Failed". Technical details: Cli
ent 100 is not available in this system
        at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:398)
        at com.sap.engine.frame.ApplicationFrameAdaptor.start(ApplicationFrameAdaptor.java:31)
        at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)
        at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)
        at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
        at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:81)
        at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:107)
Caused by: com.sap.security.core.persistence.datasource.PersistenceException: Client 100 is not available in this system
        at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.newPersistenceException(R3PersistenceBase.java:236)
        at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.init(R3PersistenceBase.java:491)
        at com.sap.security.core.persistence.imp.PrincipalDatabagFactoryInstance.<init>(PrincipalDatabagFactoryInstance.java:445)
        at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.newInstance(PrincipalDatabagFactory.java:164)
        at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:117)
        at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:63)
        at com.sap.security.core.InternalUMFactory.initializeUME(InternalUMFactory.java:221)
        at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:287)
        ... 6 more
com.sap.engine.frame.ServiceException: Start of UME service failed. Check help topic "Start of UME Service Failed". Technical details: Cli
ent 100 is not available in this system
        at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:398)
        at com.sap.engine.frame.ApplicationFrameAdaptor.start(ApplicationFrameAdaptor.java:31)
        at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)
        at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)
        at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
        at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:81)
        at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:107)
Caused by: com.sap.security.core.persistence.datasource.PersistenceException: Client 100 is not available in this system
        at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.newPersistenceException(R3PersistenceBase.java:236)
        at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.init(R3PersistenceBase.java:491)
        at com.sap.security.core.persistence.imp.PrincipalDatabagFactoryInstance.<init>(PrincipalDatabagFactoryInstance.java:445)
        at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.newInstance(PrincipalDatabagFactory.java:164)
        at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:117)
        at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:63)
        at com.sap.security.core.InternalUMFactory.initializeUME(InternalUMFactory.java:221)
        at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:287)
        ... 6 more
[Framework -> criticalShutdown] Core service com.sap.security.core.ume.service failed. J2EE Engine cannot be started.
Apr 30, 2009 4:24:50 PM             com.sap.engine.core.Framework [SAPEngine_System_Thread[impl:5]_97] Fatal: Critical shutdown was invoke
d. Reason is: Core service com.sap.security.core.ume.service failed. J2EE Engine cannot be started.
============================================================
Solution maybe obvious, create a client 100. But server0 was running fine on this node when I first installed Solution Mgr, and it is running fine on my ERP / BI system that II built from the same IDES media, ofwhich it does not have a client 100 and Java WebAS is running fine. Also, able to connect to portal via http://host:50000/irj. Only difference is I have java 1.4.2.20 installed on the BI system.
So is there some other reason why server0 will not come up?

Using the search tool for property name containing "client", the only client defs in the configtool are ume.r3.connection.001-004.client under
cluster-data->Global server configuration->services->com.sap.security.core.ume.service. Values are blank. This is the same on my failing system SMA (SolMgr) and working system BIF(BI system).
The ume.r3.connection.master.client has custom value of 100. I set it to one and restarted the cluster.
The WebAS is up and running again. Don't know what could of changed it to 100.
Thanks for all your help.
-Don.

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#1.5#00145E4D4C7200000000001D0019701000043778663E3243#1186890157797#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.engine.core.configuration.impl0.ConfigurationManagerImpl.initInternal(ConfigurationManagerImpl.java:189)#
#1.5#00145E4D4C7200000000001E0019701000043778663E3308#1186890157798#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.engine.core.configuration.AbstractConfigurationManagerImpl.init(AbstractConfigurationManagerImpl.java:169)#
#1.5#00145E4D4C7200000000001F0019701000043778663E3467#1186890157798#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.engine.core.Framework.loadSingleManager(Framework.java:556)#
#1.5#00145E4D4C720000000000200019701000043778663E3523#1186890157798#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.engine.core.Framework.loadManagers(Framework.java:251)#
#1.5#00145E4D4C720000000000210019701000043778663E35DE#1186890157798#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.engine.core.Framework.start(Framework.java:185)#
#1.5#00145E4D4C720000000000220019701000043778663E3696#1186890157799#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)#
#1.5#00145E4D4C720000000000230019701000043778663E3752#1186890157799#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:85)#
#1.5#00145E4D4C720000000000240019701000043778663E3AAF#1186890157799#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:58)#
#1.5#00145E4D4C720000000000250019701000043778663E3B8E#1186890157800#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:60)#
#1.5#00145E4D4C720000000000260019701000043778663E3C4F#1186890157800#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at java.lang.reflect.Method.invoke(Method.java:391)#
#1.5#00145E4D4C720000000000270019701000043778663E3D0A#1186890157800#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.engine.boot.FrameThread.run(FrameThread.java:61)#
#1.5#00145E4D4C720000000000280019701000043778663E3DD8#1186890157800#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at java.lang.Thread.run(Thread.java:570)#
#1.5#00145E4D4C720000000000290019701000043778663E415F#1186890157801#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###Caused by: com.sap.exception.BaseRuntimeException: CPT exception "CPTFactory not initialized" occurred.#
#1.5#00145E4D4C7200000000002A0019701000043778663E423A#1186890157802#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.sql.trace.Utils.logAndThrowRuntimeException(Utils.java:305)#
#1.5#00145E4D4C7200000000002B0019701000043778663E42FB#1186890157802#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.sql.trace.cpt.SQLTraceCptRecord._getProvider(SQLTraceCptRecord.java:738)#
#1.5#00145E4D4C7200000000002C0019701000043778663E43BB#1186890157802#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.sql.trace.cpt.SQLTraceCptRecord.<clinit>(SQLTraceCptRecord.java:84)#
#1.5#00145E4D4C7200000000002D0019701000043778663E447C#1186890157802#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   ... 20 more...
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amandav2 wrote:
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hit enter
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MP 'mysccm.mydom.com' is compatible ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Retrieved 1 MP records from AD for site 'pri' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Retrived site version '5.00.7958.1000' from AD for site 'pri' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
SiteCode:         pri ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
SiteVersion:      5.00.7958.1000 ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Ccmsetup is being restarted due to an administrative action. Installation files will be reset and downloaded again. ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Deleted file C:\Windows\ccmsetup\client.msi ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Only one MP mysccm.mydom.com is specified. Use it. ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Searching for DP locations from MP(s)... ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Current AD site of machine is Default-First-Site-Name LocationServices 11/4/2014 12:14:55 PM 4816 (0x12D0)
Local Machine is joined to an AD domain LocationServices 11/4/2014 12:14:55 PM 4816 (0x12D0)
Current AD forest name is staging.local, domain name is staging.local LocationServices 11/4/2014 12:14:55 PM 4816 (0x12D0)
DhcpGetOriginalSubnetMask entry point is supported. LocationServices 11/4/2014 12:14:55 PM 4816 (0x12D0)
Begin checking Alternate Network Configuration LocationServices 11/4/2014 12:14:55 PM 4816 (0x12D0)
Finished checking Alternate Network Configuration LocationServices 11/4/2014 12:14:55 PM 4816 (0x12D0)
Sending message body '<ContentLocationRequest SchemaVersion="1.00">
<AssignedSite SiteCode="pri"/>
<ClientPackage/>
<ClientLocationInfo LocationType="SMSPACKAGE" DistributeOnDemand="0" UseProtected="0" AllowCaching="0" BranchDPFlags="0" AllowHTTP="1" AllowSMB="0" AllowMulticast="0"
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<IPAddress SubnetAddress="10.72.117.0" Address="10.72.117.134"/>
<IPAddress SubnetAddress="10.72.117.0" Address="10.72.117.142"/>
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</ContentLocationRequest>
' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Sending message header '<Msg SchemaVersion="1.1"><ID>{5B972249-B931-4739-9EFA-A9FDE29C351A}</ID><SourceHost>STAGINGSRVR07</SourceHost><TargetAddress>mp:[http]MP_LocationManager</TargetAddress><ReplyTo>direct:STAGINGSRVR07:LS_ReplyLocations</ReplyTo><Priority>3</Priority><Timeout>600</Timeout><ReqVersion>5931</ReqVersion><TargetHost>mysccm.mydom.com</TargetHost><TargetEndpoint>MP_LocationManager</TargetEndpoint><ReplyMode>Sync</ReplyMode><Protocol>http</Protocol><SentTime>2014-11-04T17:14:55Z</SentTime><Body
Type="ByteRange" Offset="0" Length="1264"/><Hooks><Hook3 Name="zlib-compress"/></Hooks><Payload Type="inline"/></Msg>' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
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Content boundary is '--aAbBcCdDv1234567890VxXyYzZ' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Received header '<Msg SchemaVersion="1.1">
<ID>{D4EF0A4D-A000-4697-9AFA-B1317B09931D}</ID>
<SourceID>GUID:21298681-5080-4365-B614-F0C8DF67452B</SourceID>
<SourceHost>pri1SCCM02</SourceHost>
<TargetAddress>direct:STAGINGSRVR07:LS_ReplyLocations</TargetAddress>
<ReplyTo>MP_LocationManager</ReplyTo>
<CorrelationID>{00000000-0000-0000-0000-000000000000}</CorrelationID>
<Priority>3</Priority>
<Timeout>600</Timeout>
<TargetHost>STAGINGSRVR07</TargetHost><TargetEndpoint>LS_ReplyLocations</TargetEndpoint><ReplyMode>Sync</ReplyMode><Protocol>http</Protocol><SentTime>2014-11-04T17:14:55Z</SentTime><Body Type="ByteRange"
Offset="0" Length="2408"/><Hooks><Hook3 Name="zlib-compress"/><Hook Name="authenticate"><Property Name="Signature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roperty><Property
Name="AuthSenderMachine">pri1SCCM02;mysccm.mydom.com;</Property><Property Name="MPSiteCode">pri</Property></Hook></Hooks><Payload Type="inline"/></Msg>' ccmsetup 11/4/2014 12:14:55
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Received reply body '<ContentLocationReply SchemaVersion="1.00"><ContentInfo PackageFlags="16777216"><ContentHashValues/></ContentInfo><Sites><Site><MPSite SiteCode="pri" MasterSiteCode="pri"
SiteLocality="LOCAL" IISPreferedPort="80" IISSSLPreferedPort="443"/><LocationRecords><LocationRecord><URL Name="http://mysccm.mydom.com/SMS_DP_SMSPKG$/pri00002"
Signature="<ADSite">http://mysccm.mydom.com/SMS_DP_SMSSIG$/pri00002"/><ADSite Name="CSSG-Mount-Laurel"/><IPSubnets><IPSubnet Address="10.72.117.0"/><IPSubnet
Address=""/></IPSubnets><Metric Value=""/><Version>7958</Version><Capabilities SchemaVersion="1.0"><Property Name="SSLState" Value="0"/></Capabilities><ServerRemoteName>mysccm.mydom.com</ServerRemoteName><DPType>SERVER</DPType><Windows
Trust="0"/><Locality>LOCAL</Locality></LocationRecord></LocationRecords></Site></Sites><ClientPackage FullPackageID="pri00002" FullPackageVersion="2" FullPackageHash="03CFD97C8FB5F7E7E9F177FD6D30D6F25ED106E517E69B715695A0E81DB1D9AF"
MinimumClientVersion="5.00.7958.1000" RandomizeMaxDays="7" ProgramEnabled="false" LastModifiedTime="30388855;1262113920" SiteVersionMatch="true" SiteVersion="5.00.7958.1000" EnablePeerCache="true"/><RelatedContentIDs/></ContentLocationReply>'
ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
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Got 401 challenge Retrying with Windows Auth... ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
PROPFIND 'http://mysccm.mydom.com/SMS_DP_SMSPKG$/pri00002' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Failed to correctly receive a WEBDAV HTTP request.. (StatusCode at WinHttpQueryHeaders: 401) ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Failed to check url http://mysccm.mydom.com/SMS_DP_SMSPKG$/pri00002. Error 0x80004005 ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
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GET 'HTTP://mysccm.mydom.com/CCM_Client/ccmsetup.cab' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
C:\Windows\ccmsetup\ccmsetup.cab is Microsoft trusted. ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Successfully extracted manifest file C:\Windows\ccmsetup\ccmsetup.xml from file C:\Windows\ccmsetup\ccmsetup.cab. ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Loading manifest file: C:\Windows\ccmsetup\ccmsetup.xml ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Successfully loaded ccmsetup manifest file. ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Checking if manifest version '5.00.7958.1000' is newer than the ccmsetup version '5.0.7958.1000' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Running from temp downloaded folder or manifest is not newer than ccmsetup. ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Adding file 'HTTP://mysccm.mydom.com:80/CCM_Client/x64/client.msi' to BITS job, saving as 'C:\Windows\ccmsetup\client.msi'. ccmsetup 11/4/2014 12:14:56 PM 4816 (0x12D0)
Starting BITS download for client deployment files. ccmsetup 11/4/2014 12:14:56 PM 4816 (0x12D0)
Successfully completed BITS download for client deployment files. ccmsetup 11/4/2014 12:14:57 PM 4816 (0x12D0)
Successfully downloaded client files via BITS. ccmsetup 11/4/2014 12:14:57 PM 4816 (0x12D0)
Validated file 'C:\Windows\ccmsetup\client.msi' hash 'A5732CE24F2B1545E9FBA458971E0A5504093E0F743CA9E8BD9C047582902878' ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
Retrieved client version '5.00.7958.1000' and minimum assignable site version '5.00.7845.1000' from client package ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
Checking compatibility of site version '5.00.7958.1000', expect newer than '5.00.7845.1000' ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
Site version '5.00.7958.1000' is compatible. Client deployment will continue. ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
An MP exists on this machine. ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
The client version 5.00.7958.1000 does not match the MP version 5.00.7711.0000. The client will not be installed. ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
A Fallback Status Point has not been specified. Message with STATEID='318' will not be sent. ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
InstallFromManifest failed 0x80004005 ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
CcmSetup failed with error code 0x80004005 ccmsetup 11/4/2014 12:14:58 PM 3680 (0x0E60)

Why two primary that is 'coz geographically based server support and workstation. You can think it as a data center to data center split.
That doesn't make sense and aren't valid reasons for 2012 (not that you can necessarily change it now).
This line jumps out at me in the log file though: "An MP exists on this machine".
That looks like the system you are installing on previously had an MP on it. I would delete the ccm namespace in WMI, cleanup all reference to ccm and Configuratin Manager from the registry, and then try again.
Jason | http://blog.configmgrftw.com | @jasonsandys

Lync 2010 Cleint will not start on one Windows XP Client

We have on Windows XP (SP3) Client and on this Client lync 2010 with the actaul CU6 will not start.
No entry in the eventlog or any other errors.
Deinstall, restart, install, restart does not help.
Has anyone had the same issue on one Windows Xp client?
regards Holger Technical Specialist UC

Hi
Can you login with a different account and test it? exit the lync client:
Also go to the %userprofile%\AppData\Local\Microsoft\Communicator folder (this is for windows 7 but you get where i am going) and remove the contents (sip) folder and then try login again.
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.

My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?

- After charging for 1/2 hour or so, does iTunes see the iPod? If yes, restore the iPod from backup.
- If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

I upgraded from 3.6.13 to Beta 4.0 and now Firefox will not open at all I tried to uninstall to start again but it will not uninstall either it does nothing.

I uninstalled Beta 4 and re-installed 3.6.13 now Firefox will not open at all I tried to uninstall to start again but it will not uninstall either it does nothing, I have been using Firefox for a long time but cannot resolve this problem can anyone help and give me a solution please. As I use Firefox as my web browser it is very frustrating.
The fact it will not uninstall appears to be something completely new as nobody I know who uses Firefox has ever encountered this in the past.

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If necessary then also see:
* http://kb.mozillazine.org/Browser_will_not_start_up
* http://kb.mozillazine.org/Error_loading_websites

Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I d

Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I do have it listed in my Firewall as an exception program with Permit All. What is happening?
== This happened ==
Every time Firefox opened
== After removing Firefox and Reinstalling it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; MS-RTC LM 8)

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]

Hello, i purchased the movie Changeling and its shows in Itunes library but will not transfer to my Ipod. It has the Icloud icon showing in the top right hand corner and if i click on play it starts to download from Icloud again and it does this each time

hello i purchased a movie recently and it shows in my Itunes library but will not transfer to my ipod. It has the Icloud icon in the top right hand corner of the cover and if i click on play it starts to download from Icloud again and it does this each time i wish to play it, the same now happens to all my purcased movies which of course uses additional ISP download allowance. Before the recent update and lay out of Itunes this didn't happen i just purchased a movie and downloaded it then synced it to my ipod and enjoyed it. But now this latest movie purchase will not download to my ipod. I have sent the problem to Itumes and if there is answer i havent received it. Appreciate any advice
regards john

Hello hotsone,
You may need to download a lower resolution version of the movie in order for it to sync to your iPod.
iTunes: Sync purchased HD videos to iPod or iOS device
http://support.apple.com/kb/TS4223
Cheers,
Allen

TS1702 After installing the new software to my iPhone 4S , my dream zoo either will not start or when it does it has a blank screen that has a few icons on it that wont work. How can I fix this is it possible to go back and reinstall the older software ?

After installing the new software to my iPhone 4S , my dream zoo either will not start or when it does it has a blank screen that has a few icons on it that wont work. How can I fix this is it possible to go back and reinstall the older software ?

Unfortunately I tried that and it didn't work. Thanks for the help though. I tried to uninstall and it said I couldn't because the file is corrupt or something, but I think I finally got it uninstalled and/or deleted or whatever, but now I try to reinstall/download it again from the beginning and I can't. No matter what I do I can not get Firefox working again. No matter how many times I try to redownload it. Any other suggestions?

I am using a Canon 640 printer and my MPNavigator will not remain open. It pops open then quickly closes. I've used it for several years but it just started doing this. What can I do to fix this problem?

I am using a Canon 640 printer and my MPNavigator will not remain open. It pops open then quickly closes. I've used it for several years but it just started doing this. What can I do to fix this problem?

I had a similar problem with a Canon MP800R under Mac OS X 10.9.2 Mavericks.
In my case, the MP Navigator app in the dock was linking to the wrong file.
It linked to Applications > MP Navigator 2.1.app > Contents > Resources > MP Navigator.app, but it should link to the "main" app, probably under Applications > MP Navigator 2.1.app.
After pulling the correct MP Navigator app file to the dock, I can start MP Navigator again by clicking on it in the dock. However, when clicking on it, a second MP Navigator icon will show up in the dock and stay there until the app is closed. By the way, the MP800R scanner also works (although officially not supported by Canon).

Microsoft Exchange RPC Client Access will not start.

A few days ago all my outlook clients were disconnected. Looking into it and the Microsoft Exchange RPC Client Access service had died. Tried several restarts of the system but the service will not go into a running state. It always says
Starting. But it is actually terminating and restarting. In the system log get Event 7031 - "The Microsoft Exchange RPC Client Access service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be
taken in 5000 milliseconds: Restart the service." I can't find anything else on the error in any log file. Some other info not sure if this related or not. The contentIndex are corrupt and will not rebuild. Get a state of "Failed"
with an error message of "The database has been dismounted." Also at time the system is very sluggish. Mostly right after a reboot for an hour or two. Details about the system are; Running Exchange 2013 SP1 on server 2012 R2. All
roles on one machine. About 20 mailboxes. Database is about 40gig. No VM, just a normal server. plenty of diskspace, memory and CPU. The system has been running fine for about a year. Also, mobile devices and OWA work fine. Mail flow
is fine. Outlook just can't connect.
Tried restoring the databases and logs from before the problem started but that did not help.
Not sure what to try from here.
Thanks

Hi,
Please check whether an unavailable Public Folder database is pointed to in your Exchange 2013 mailbox database as the default public folder database setting.
If there is no legacy public folder database and you are working in a pure Exchange 2013 environment, please remove the default public folder database setting on each Exchange 2013 Mailbox database that points to the deleted public folder database object
in ADSI Edit:
1. Open ADSIEdit, Connect to the Configuration container.
2. Expand Configuration, expand CN=Configuration,DC=Domain,DC=com.
3. Expand CN=Services -> CN=Microsoft Exchange -> CN=Domain -> CN=Administrative Groups -> CN=Exchange Administrative Group -> CN=Databases.
4. In the right hand pane you will see a list of databases. Right-click the listed database object -> Properties.
5. Check whether the msExchHomePublicMDB value is set to an unavailable value. If you see reference to the old database, please clear the value.
6. Click OK.
7. Check the rest of the databases to make sure that they are not populated in the same way.
For more information about this, please refer to:
http://support2.microsoft.com/kb/2962915/en-us
Regards,
Winnie Liang
TechNet Community Support

When i turned on my i pod a white apple logo was shown which then turned to rainbow colours and the i pod started buffering, this is all it does, i cannot get it to stop and my computer will not talk to the i pod, help?

when i turned on my i pod a white apple logo was shown which then turned to rainbow colours and the i pod started buffering, this is all it does, i cannot get it to stop and my computer will not talk to the i pod, help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT3964 the indicator light on my mac book pro does not come on and the computer will not start

what can i do if the indicator light on my mac book pro does not come on and the computer will not start?

Here are a couple of trouble shooting articles that may assist you:
http://support.apple.com/kb/ts1367
https://discussions.apple.com/docs/DOC-3353
Ciao.

Server0 will not start. client 100 does not exist.

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