Service Call documents can't be read from B1 DI SERVER

Question

Dear All,
Service Call documents can't be read from B1 DI SERVER using B1WS (wsdl) for service calls (OSCL) which has column/ field "IsEntitled" = "C".
Based on REFDB.chm, SAP B1 Technical Documentation, field IsEntitled can only be filled  by two values:
"C" = Valid contract exist
and
"N" = No
But ... in wsdl B1WS file, ServiceCallService.wsdl only allows "Y" and "N" values. The XML is as below:
     <s:element minOccurs="0" name="EntitledforService">
              <s:simpleType>
                <s:restriction base="s:string">
                  <s:enumeration value="tNO" />
                  <s:enumeration value="tYES" />
                </s:restriction>
              </s:simpleType>
            </s:element>
Consequently, Service Call which has IsEntitled value "N"  CAN be read because tNO means "N" ("N" and "N" are equal). Coversely, "C" CAN NOT be read because tYES means "Y" ("C" and "Y" are not equal).
We looked at the DI Server log, the problem occurs when DI Server receives getByParam commands which retrieve service call with "C" value on its IsEntitled field. So, the problem happens when we read from the DI Server, not when we update the service call. (the error message is Invalid valid value 'C' in Enum 'BoYesNoEnum', the valid values are 'N', 'Y')
The log is as follow:
<?xml version='1.0' ?><S:Envelope xmlns:S="http://www.w3.org/2003/05/soap-envelope">
  <S:Header>
    <MsgHeader xmlns="http://www.sap.com/SBO/DIS" xmlns:ns2="ServiceCallsService">
      <SessionID>4FD32D48-47B0-4ECB-9E23-0DE4A5576CDE</SessionID>
      <ServiceName>ServiceCallsService</ServiceName>
    </MsgHeader>
  </S:Header>
  <S:Body>
    <ns2:GetByParams xmlns="http://www.sap.com/SBO/DIS" xmlns:ns2="ServiceCallsService">
      <ServiceCallParams>
        <ServiceCallID>52</ServiceCallID>
      </ServiceCallParams>
    </ns2:GetByParams>
  </S:Body>
</S:Envelope>
08/07/2011  14:31:40  Response (Fault)
<?xml version="1.0"?><env:Envelope xmlns:env="http://www.w3.org/2003/05/soap-envelope">
  <env:Body>
    <env:Fault>
      <env:Code>
        <env:Value>env:Sender</env:Value>
        <env:Subcode>
          <env:Value>-1013</env:Value>
        </env:Subcode>
      </env:Code>
      <env:Reason>
        <env:Text xml:lang="en">Invalid valid value 'C' in Enum 'BoYesNoEnum', the valid values are 'N', 'Y'</env:Text>
      </env:Reason>
      <env:Detail>
        <Service>ServiceCallsService</Service>
        <Command>GetByParams</Command>
        <SessionID>4FD32D48-47B0-4ECB-9E23-0DE4A5576CDE</SessionID>
      </env:Detail>
    </env:Fault>
  </env:Body>
</env:Envelope>
Any solution?
Edited by: Alfa Ryano Yohanis on Jul 8, 2011 3:02 PM

Answer 1

Hi Alfa
I am experiencing the exact same issue as described above.
Did you solve it? And if so, how?
Thank You,
Marco Muller