Service Desk - need IB52 iBase "partner assignment" mass change

Dear Ladies and Gentlemen,
We are using SAP Service Desk in Solution Manager 7.0 EhP-1.
There are many satellite systems connected to SolMan using Service Desk.
Of course all of them are setup in SMSY, have a valid iBase entry in IB52, and have the "sold-to-party" assigned in IB52 -> Goto -> Partner.
Now we need to assign a new business partner as "sold-to-party" for all these systems.
We do not want to rename the current business partner, but have to assign a new business partner to not influence existing tickets.
Thus, manually we would need to go to IB52 and change the partner assignment in IB52 -> Goto -> Partner and enter a new value for all the systems.
Q: is there a way to perform a mass change for the "sold-to-party" partner assignment of the iBase entries? Is it possible to update or replace all or multiple existing partner assignments in iBase?
Many thanks,
Peter

Hi Christian,
Can you please tell me how did you create iBase for NON-SAP Systems? I know it is IB51/IB52? I am not sure what do you do after that? For an example I went to IB51 and create iBase number 403? now I go to IB52 and put the 403 in the installed Base field and click on Green arrrow to go inside correct? what do I do after that? where is the options to create the iBase name call "Network Group" ?
How did you solve your issue for not showing when you went to F4 in NOTIF_CREATE? was that authorization error? if yes, do you know the object name?
any help is much much appreciated
Thanks in Advance
Kumar

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[email protected]

Hello,
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[/people/bruyneel.guillaume/blog/2008/05/02/service-desk-implementation-guide-part-i|/people/bruyneel.guillaume/blog/2008/05/02/service-desk-implementation-guide-part-i]
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00000001 Sold-To Party (CRM)
00000046 Approved by (CRM)
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Hi Vishant,
Thanks for your answer, but some one in the Solution Manager forum gave me the answer few minutes ago :). The problem was that in some transaction types (I don't know wich ones or if it aplies to all) the category 0008 - Person Responsible can only appear once, my partner function was a copy of the function SLFN0004 - Message Processor and that function is defined with the category 0008, so I had 2 partner functions defined in the category 0008.
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Regards
Gustavo Balboa

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I updated my Solution Manager to the latest available SPs a couple of days ago. After this I found one small problem.
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Dear Friend,
Have you check your authorization assigned to user.
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regards
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We want to our service desk message has so view:
Description AS2_SMS 09.06.2010 10:40:09
test sen
test sen
But it include very many technical info and view so:
Description AS2_SMS 09.06.2010 10:40:09
test sen
test sen
System Data ... 09.06.2010 10:40:10
SY-DBSYS................ ORACLE ...
SY-HOST................. ...
SY-OPSYS................ SunOS ..
SY-SYSID................ ...
SY-MANDT................ 200
SY-UNAME................ ...
SY-DATUM................ 20100609
SY-UZEIT................ 123949
SY-ZONLO................ CET
SY-CALLD................
SY-CPROG................ SAPLSMTR_NAVIGATION
SY-DYNNR................ 0100
SY-REPID................ SAPLSMTR_NAVIGATION
SY-TCODE................
SY-MSG.................. 000
SLIC_SYSID.............. ...
SAP version............. 701
operating system........ SunOS
machine type............ i86pc
node name............... ...
SAP system id........... ...
database system......... ...
database name........... ...
database host........... ...
database owner.......... SAPSR3
rsyn....................
IP address.............. ...
kernel release.......... 701
database library........ OCI_102 (10.2.0.2.0)
kernel compiled......... ...
kernel patch level...... ...
supported SAP vers...... 700, 701
supported database...... ORACLE 9.2.0.., ORACLE 10.1.0.., ORACLE 10.
valid OP system......... SunOS ...
OP system release....... 5.10
ABAP load version....... 1565
CUA load version........ 32
kernel kind............. opt
relinfo................. valid
hot package level....... 5
Компонент ПО/верс./подд. EA-APPL 600 0016
Компонент ПО/верс./подд. EA-DFPS 600 0016
Компонент ПО/верс./подд. EA-FINSERV 604 0004
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How to hide System Data part? We use auth CRM_TXT_ID and set TEXTID = SU01 (without SUSD) but system data are included in message.
Edited by: Andrey Garshin on Jun 9, 2010 11:19 PM
Edited by: Andrey Garshin on Jun 9, 2010 11:54 PM

what is term - "scheme"? I don't meet that.
COMV_TEXT_PD is clear for all select.
but:
COMV_TEXT_AS - CRM_ORDERH :
01 Business Partner Text
02 Final Note
03 Header Memo for Predecessor
ASH_PCKI Packing Instructions - Header
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ISA_AG01 ISA: Customer Request
OPSM0001 StandardText Sales Methodology
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not SUSD.
may be another COMV_TEXT*-? Where is it customize?
I find Text Determination Procedure (se73) - CRM_ORDERH-SUSD. But it for print header only, imho..

Service Desk - need IB52 iBase "partner assignment" mass change

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