Service Desk - third party interface using XI content

Dear all,
I am looking for any guide/documents or any procedure to connect a third party interface to solution manager service desk using the XI content available in Solution Manager. I have got information about how to use web services to meet the requirement or even using Business connectors. But I heard that from solman 7.0 onwards, we can use XI feature inbuilt in Soluton Manager for this.
Does anyone has any idea about this? If you have done this before, could you please share how to proceed?
Thanks a lot for any help..
Rajeev

Hi,
U can find the
XI contents available for downloads from from SAP Service Marketplace.
https://websmp204.sap-ag.de/swdc > Downloads> Support Packages and Patches ¨ Entry by Application Group--> SAP Content --> Process Integration Content (XI Content).
Cheers,
Siva Maranani.

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Attachments:
New_Folder.zip ‏30 KB

One problems with your solution:
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a division of Test & Measurement Solutions
Attachments:
ex.vi ‏45 KB

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Hi,
U can find the
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Cheers,
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Service Desk - third party interface using XI content

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