Service Model, Health Model, Best Practice (SML)

Hello
I am trying to explain to semi-technical people whom do not know SCOM the principle of SCOM when it come to monitoring concepts best practice.
Therefore what I am looking for please is a set of slides/short video/Q&A etc. which explains the concepts reasoning behind taking the time to workout a Service Model and Health Model at the 'start' of a project (e.g. before installing BusinessAppA)
so it can be problem monitored and alerts on etc.
Basically I am trying to get the architects/project managers to think about what I need as a SCOM engineer so I an discover and monitor etc. the Application/System they are proposing to install, rather then picking up this after the event
Does anyone know of any good resources to explain these concepts to get the message across.
Thanks All
AAnotherUser__
AAnotherUser__

Hi,
Please refer to the links below:
Service Model
http://technet.microsoft.com/en-us/library/ee957038.aspx
Health Model Introduction
http://channel9.msdn.com/Series/System-Center-2012-R2-Operations-Manager-Management-Packs/Mod15
Health Model
http://technet.microsoft.com/en-us/library/ff381324.aspx
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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