Service PR delivery date

Hello,
While creating PR from IW31 using PM03 control key, Pl del time field is mentioned as 10.
PR created & released on 15.04.2010
Expected delivery date as 25.04.2010
But system shows only 15.04.2010 in ME53N as delivery date
Is any config requires for this?
Thanks
Thambi

Hi,
See my answer in this [thread|Delivery Dates in External Procurement;
-Paul

Similar Messages

Confirm Goods / Service display delivery date on item level

Hello all,
in transaction Confirm Goods / Service user can see creation date of the purchase order. Is it possible to somehow display required delivery date on item level. Field "Required on" which is visible in Basic data of the item.
Would like to have as minimum modification as possible, maybe through customizing (of course if possible) :o))
TIA
Gordan

Hello all,
in transaction Confirm Goods / Service user can see creation date of the purchase order. Is it possible to somehow display required delivery date on item level. Field "Required on" which is visible in Basic data of the item.
Would like to have as minimum modification as possible, maybe through customizing (of course if possible) :o))
TIA
Gordan

Service PO delivery Maintanence

Dear Experts,
I've the requirement to create Service PO.. as per below: -
HEADER LEVEL SERVICE:
     10 - Header Service with Delivery date 30.06.2008.
Under which 20 services, for which consecutive delivery date from today.
    Item Detail> SERVICES - tab -->
       10 - sERVICE 1 - Delivery date - 20.06.2008
       20 - sERVICE 1 - Delivery date - 20.06.2008
       30 - sERVICE 1 - Delivery date - 20.06.2008
       40 - sERVICE 1 - Delivery date - 20.06.2008
       50 - .................................
       60 - .................................
Pls let me know.. whether separate delivery date maintainence is possible for Services level in Item Detail.
Thanks in advance for quick response

Hi,
Not clear with question but still I can suggest try with schedule line, through which you can purchase services with different delivery date. work with schedule lines where you can enter different delivery date for same service item.
Regards
Ravi shankar.

Determining service level offer for delivery date based on customer/materi

Hi,
we operate R/3 4.7 enterprise and are looking at a new requirement to present a service level offer at time of sales order input va01, drvin by customer number or group and the material number... For example customer 123456 orders two materials, ABC, ZXC... ABC has a proposed delivery date of today +2 while ZXC has +5 days, this would populate the "first date" ETDAT and then if not available schedule lines would be based on ATP scope of check. To further explain a second customer 654321 orders the same two materials, ABC and ZXC but this customer has a service level of today +4 days for ABC and +10 days for ZXC... I do not recollect in my experience such functionality in standard sap, perhaps with CRM? OR ABAP user exit?
Appreciate your thoughts and direction, perhaps siome one has developed a similar scenario or knows with greater experience that the solution is not in standard R3 4.7...
Thanks and look forward to your thoughts...
Craig

Hi,
When u creates sales order, system reserve material in c u r case
ABC = Today + 2 days
xyz = today + 5 days
Now another order come for same material then system automatically gives u next date if material is not availabe
ABC = Today + 4 days
XYZ = Today + 10 days
But if u have stock then this will not give u further dates,it will confirm as early as possible.
Kapil

Customer service messed up my order and they won't correct delivery date

I woke up at 3am to order the iphone 5s in gold. I was the first call for the agent. Ordered but because of a system glitch it wouldn't let me confirm order. Agent said to do later in the day. My delivery date was going to be 10/14 for 2 gold phones. When I checked again later around 10am I saw that the agent had ordered me a gold and another color I did not want! Called him back and told him the order was Wrong! He said he would fix it and I would get a confirmation via email in 15 minutes. When I got the email the order was corrected to 2 gold phones BUT I would not get my phones until NOV 4th!! What!!?? I am a new customer switching from another company and the agent also changed the agreed upon phone number for my daughter PLUS he added services that I did NOT want and wasn't in the first order! What!!? So I called him back and he said he was going to get his supervisor to fix it. Nothing happened. I called again and talked to the same agent and he told me that his supervisor would call me on Monday. I never got a call. He made promises to fix it and nothing happened. I made 10 or more calls to different agents trying to fix this and no one was helpful. I am now wondering if it is a big mistake to switch carriers...... If this is the kind of service you receive and no one is willing to help fix the problem then it is very concerning. I have gotten the complete runaround. I was lied to and I was given false promises. If there is any Verizon customer service person who can fix this then please respond. It wasn't my fault that the rep made a mistake with my order and it wasn't my fault that your system had a glitch. I really have a hard time understanding why you can't fix this. If there is any doubt to what happened I have all emails and you can always listen to the rep's call with me and you will find he repeated back the correct order of 2 GOLD iphones several times........... I hope your company isn't so big that you don't care about your individual customers.

LOL... My standard advice when stupidity has taken over. The paperwork clearly backs the customer, but somebody on the phone can't see it. By taking the whole mess to a store - preferably on a busy Saturday - the employees are more likely to want to help to prevent a meltdown. Just discussing this type of mistake in front of other customers is a potential sales killer.
it has actually worked for a couple of people, which is why I suggest it.

Change delivery date on sales order -- change of Billing date on item

Hi,
We are trying to change a delivery date for a sales order's item, if we do so normally the billing date on that item's billing tab will change automatically also.
Now, for a specific sales order the billing date in the billing tab is not changing.
We compared 2 sales orders .. the same statusses - no blocks - ... and with one it works (changing of the billing date) and with the other it does not work..
Please help !
thanks a lot!

Hi,
Check the following.
If invoice dates are defined for the customer, the system proposes the billing date from the invoice date calendar. If no invoice dates are agreed, then the actual goods issue date is formed on the basis of delivery related billing. In order related billing, the billing date of the order forms the basis of the billing date.
If you are billing services, the system proposes the date of services rendered. You can change the date manually in the sales document.
If you are using a billing plan to bill a project, the system can propose billing dates for the billing plan on the basis of planned or actual dates in the corresponding milestone.
In a billing plan for a maintenance or rental contract, you can specify rules by which the system determines billing dates on the basis of other dates in the contract.
Regards
Nadarajah Pratheb

Outbound delivery date in June and customer invoice post in July,tax rate?

Hi Experts
tax rate (June)=22%
tax rate (july)=24%
issue is Outbound delivery date in June and customer invoice post in July,so sytem taking tax rate =24% instead of 22%.Because outbound delivery is happened in June.
Please let me know that,
1)how system picking tax rate on base like billing date or service render date or ...?
2)how to take tax rate (june)=22% in July posting.
regards
sachin

Tax Rate is picked based on the pricing date.
You need to check with your SD collegue to configure the pricing date to be equal to outbound delivery date to pick the outbound delivery date based tax rates.
Regards,
Gaurav

Config for PR Delivery Date

Hi all
May I know how and what tcodes to do configuration on PR default delivery date?
Thanks in advance.
az

Hai,
The Default Delivery date in the PR may be for the foolowing reasons,
1. In ME51N screen - personal settings - under default values tab - delivery date, if maintained.
2. If u maintained planned delivery time in Material master record - MRP2 tab -scheduling ( planned delivery time ).
Planned delivery time means Number of calendar days needed to obtain the material or service if it is procured externally.
Delivery date in PR means Date on which the goods are to be delivered or the service is to be performed
Check the planned delivery time for that material & verify.
In OMEW - you can maintain pur. processing time in days. This means Time that the purchasing department requires to convert a purchase requisition into a purchase order
So there is no connection with PR delivery date with this OMEW settings.

PO Confirmation Date (OA) & Inbound Delivery Date Report

Dear All,
Please let me know SAP Standard Report
PO Confirmation Date (OA) & Inbound Delivery Date Report
Regards
Amey

Hi,
I guess ME2A will give u unconfirmed orders that require a confirmation, but have not yet been confirmed according to the dates configured for your monitoring period. First, ensure that you have such an order
Also, ensure that your confirmation control (OMGZ) has BOTH a value in Monitoring period AND Reference date.
Pls chk note for more information. https://service.sap.com/sap/support/notes/500502
BR,
Krishna

Best Buy moved delivery date by 20 days only 18 hours before originally scheduled delivery

I purchased a Samsung gas range/convection oven on December 3, 2014. Delivery was scheduled for December 30, 2014. On December 29th, at 12:05 p.m. CST, a mere 18 hours before scheduled delivery, Best Buy emailed me to alert me that the delivery had been unilaterally rescheduled until January 19th.
Unfortunately, do to the late nature of the notice of rescheduling, I had already sold/gotten rid of my old oven. In response to this issue, I contacted Best Buy customer service and, after speaking with 6 different people of the course of 2.5 hours, was provided the following options: 1) Cancel your order; 2) Wait until the order is filled; or 3) Contact your local stores to check for availability.
When asked if Best Buy would consider providing a partial discount on the oven purchase to cover the potential costs associated with renting an interim stove, the customer service representative told me that she was unable to help me in that regard and to ask my local store.
Has anyone had experience getting a similar situation effectively resolved? Has anyone ever spoken to a customer service representative with Best Buy that was actually able to resolve an issue?

Dear rtjamison,
When receiving a scheduled delivery date like this, I can understand your foresight around creating the space for your new oven by getting rid of the old one beforehand, and I respect that. It pains me to hear that this responsible act will now affect you negatively due to the untimely rescheduling of your order. I am very sorry for any inconvenience this has already caused you.
On occasion, orders can be rescheduled because of sudden inventory constraints. Other times, scheduling issues can occur if a store is the one fulfilling the delivery and are absent an available delivery driver due to sickness; although, you would typically be provided with an explanation around this. Without being able to look up your order, I am not sure what the reason was in your case specifically. The options you were provided by the phone agent are all viable choices; however, I would like to work with my support team to see if there are any other options available to us at this time.
As I was unable to pull up your purchase history using your email address you provided here on the forums, I will be reaching out to you via private message to obtain your purchase information so I may investigate further. To check your private messages, click on the envelope in the upper right-hand corner while you are logged into the forums.
Sincerely,
JD|Social Media Specialist | Best Buy® Corporate
Private Message

Delivery date changed 4 times-called to ask what is going on and then best buy cancelled order

I ordered a 55 inch aquos with free ROKU stick for $599.00 on Sept. 22 (removed per forum guidlelines) and got a confirmed delivery of Sept. 26. Unfortunately, I received a call in the morning of the Sept. 26 and was told that delivery was pushed to Tues, Sept. 30.
On Monday, Sept. 29, I received an automated call informing me that the Tv will be delivered on Sept. 30 between 3:30 and 5:30. and I also received an email with the same information. Thirty minutes later I received another email stating that the delivery is again being pushed to Oct. 13. so I called customer service. I was told he can change the delivery date to Oct. 3 but call in the morning to confirm availability with warehouse.I called customer service on Sept. 30 to confirm availability and was assured that the Tv will be delivered on Oct. 3.
On Thursday Oct. 2nd, I received another email stating the order will not be delivered until Oct. 16. I remained calm and called customer service and after a very long hold time I was able to speak with a representative and again after a long hold to check what is going on, she informed me that the order is now cancelled since the item is discontinued. I told the representative that I already lost 3 days of work due to the delivery dates changing and since the TV has to be accepted by somebody 18 years or older I needed to be home. I asked if it is unreasonable to ask for the same exact TV but 1 size bigger since the 60 inch is available and in stock (but without the ROKU stick) but unfortunately I was told it is not possible. I asked to speak with a supervisor but they are all busy but she asked for my phone number so they can call me back in 20 min.. I waited but did not get a back from the supervisor the same day.
I called again today, Friday, Oct. 3 and I was assisted by a nice lady who after explaining my situation was sincere with her apology. She told me that she will call me back so she can speak with a supervisor about my situation. I asked her too if it is unreasonable to ask for the same exact TV but next size bigger since the one I was sold is no longer available and I lost 3 days of work due to the 3 changes in delivery dates. She affirmed that it is fair but have no authority to make decissions but will relay the history of the order to her superior so they can make a proper resolution.
After about 15 minutes I got a call back and was told that since the bigger TV is priced at 799.00 they will give me a 50.00 dsicount for the trouble. I declined the offer since I feel that $50.00 dollars for getting the run around and missing 3 days of work is not proper compensation and is an insult to any customer. I thanked her for trying and informed her that I am aware that it is not her fault and it is management who made this decission.
I sincerely feel that I should have been given the next size TV for the same price of my original purchase and I should have been given a ROKU stick (which I did not ask for) for my unpleasant experience.
We are $150.00 apart from getting a resolution but management feels like it is the right thing to do for cases like these. Being a best buy customer for many years, spending many thousand of dollars, I am puzzled why best buy would treat any customer the way they treated me. Please explain the policy so I can have a better understanding. The $150.00 difference can easily be recopued from my next purchase. In my opinion, it is not a very smart business practice to lose a customer this way. Again, please explain the policy to me so I can understand better.

Hello romcarlos1,
While unforeseen complications can cause unexpected delays, it seems something went wrong at every turn. Misinformation and multiple missed appointments would frustrate me too, and I can only imagine this frustration turned into aggravation with the poor service you describe. After pulling up your account, I noticed that has been two weeks since your TV purchase, and I’m sorry for any inconvenience this may have caused. I appreciate you allowing me the opportunity to explain what should have happened.
When your delivery day arrives, you should receive a call from us to narrow down the time frame to a 4-hour window. This is done because our delivery agent’s schedule isn’t fully determined until the day of service as our customer’s needs may change prior to the delivery date. These routes are then best optimized to fit the appointments scheduled for the day. The particular television you wished to purchase is quite popular, however, and due to high demand, it’s currently on backorder in some areas of the country. This may explain why your delivery date was continuously pushed back unexpectedly, and why we needed to reschedule multiple times.
While in backordered status, however, an online order may be cancelled if you don’t wish to wait any longer and a different model may be purchase. Upon review of your order, I noticed that it was canceled upon your request. If you have since changed your mind and wish to wait for one to arrive, you may place a new order here.
It sounds like you wish to purchase a new TV entirely though, so I understand if you don’t wish to attempt a new order. While I cannot guarantee you a different outcome than the resolution already offered, I’d be glad to look into your case to see what other options may be available. Please know I have sent you a private message to collect further information from you. You may view this by logging into the forum and clicking on the envelope in the upper right-hand corner of the page.
Respectfully,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Is anyone else having problems with an iPhone 6 delivery date changing on them?

I sat up until 12:01am to pre order (2) iPhone 6's and (2) iPhone 6 +'s and they had a delivery date of 9/19 for both of the phones at the time I logged on to Verizon's preorder site. The system would not allow me to log in as an existing customer but it would allow me to order as a new customer. I kept trying to order new phones as an existing customer on two different computers and three different browsers without any luck. I finally decided to order them as a new customer and the order went right through the Verizon system without any problem. Two minutes later I received an email from Verizon requesting that I call them as soon as possible to complete the order. I called in and spoke to a rep that explained that I already was an existing customer and that I would need to use the "Existing Customer" preorder link. I explained the issues I was having and she said that I would still need to use that system when it was available. So I tried the existing customer link and it now let me through but the date for the iPhone 6 plus had slipped to 10/7 (It is now 1:30 am). I completed the transaction and it stated 9/19 delivery for iPhone 6 and 10/7 for the iPhone Plus. However once I received the email confirmation it stated that the delivery date for the phones was 10/7. I called Verizon customer service and stated my concern about the later delivery date for the iPhone 6 and they told me that the iPhone 6's would arrive on the 19th and the pluses would arrive on 10/7 so I did not change my order. This morning 9/19 8:00am I called in to inquire about my shipping confirmation numbers for the (2) iPhone 6's and the customer service rep (Robanya) told me that he would call me back at 1:00pm PST and give me the shipping confirmation numbers. He asked specifically which phone number he should call me back on and I gave him my cell number. After not receiving a call back from Robanya, I called Verizon customer service at 5:30pm and spoke Ryan James and he confirmed that the orders were placed on the 12th of Sept and that one system showed all of them due to be delivered 10/7. After insisting that Robanya that I spoke with earlier in the day said they were shipping today, Ryan got off the phone for 5-10 mins and then got back on and said that the iPhone 6's shipped yesterday on the 18th but he did not have a confirmation number. After pressing him that someone should have this confirmation number in Verizon he stated that the delivery dates were subject to change and that all the phones would probably ship on 10/7 and left it at that.
So after loosing sleep to pre order phones on Verizon, speaking with (3) different Verizon reps, I am rewarded by having my delivery date changed to 10/7 on my iPhone 6's which is the same delivery date they were quoting yesterday 9/18.
Did any one else have the same disappointing experience that I had?

Yes, pre-ordered iPhone 6 with a guaranteed delivery date of 19 September; took screen shots after the order just to have record of it.
Called Verizon 18 Sept because I hadn't received a tracking number yet, and was informed my phone would now ship 7 October. When I expressed that was different than what was promised and had proof, a manager came on the phone and confirmed that I should have a 19 Sept delivery date based on their records. She told me however she could not confirm when my order would ship.
19 Sept came and went with no phone delivery. I have tried calling Verizon, posting here, and posting on their FB page for customer service. Every rep I talked to (except for the first manager on 18 Sept) has been unable to admit that they mislabeled their product sales page, and mislead the customer. One rep told me the guaranteed delivery date was an "estimate"; when I asked her to show me on the website where it uses the term "estimate", she admitted it didn't communicate that, but still was unable to utter the words "we made a mistake".
VZW needs to take a 101 class in customer service and crises management; rule #1 is if you screw up, admit it! I know I am not going to get my iPhone as promised, but pretending like there is nothing wrong with that customer service experience is just making things worse. Not a single employee I have communicated with to date has attempted to do anything proactive to correct or mitigate the customer failure. I am truly amazed at how poorly VZW has been handling this to date; again (removed) happens with supply/demand, website errors, etc, but the failure to acknowledge how the screw up shafted a lot of (formally) loyal long time customers is criminal.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

How to Change delivery date of Purchase Requisition created from PM module

Hi all,
We are creating service PR from PM module. There is a need that user should be able to change the
Delivery Date of the PR. When we use ME52N , the field is grayed out.
If the PR is created with same data manually with ME51N, we are able to change the delivery date.
Please suggest how to do this.
Thanks

I´m sorry, but my english, is not better.
Why in the Scheduling for External Procurement, the Purchase Requisition take (or picks up) as Delivery date, the Basic End Date of the Maintenance Order (PM).
What must I do in the customizing so that the Purchase Requisition takes (or picks up) the delivery date as the Basic End Date of the Maintenance Order.
Please, helpme..
Cristian Torres

Delivery Date - Purchase Requisition from PM Order

Hi All,
For "normal" material added to the PM Order (on an Operation of Control Key PM01), the system picks up the Early Start Date from the Operation as the Delivery date of Purchase Requisition for the material. However, if a "service" is added to the PM Order (on an Operation of Control Key PM03), the system picks up the Early End Date from the Operation as the Delivery date of Purchase Requisition for the service. I'm not sure if the problem is being caused by the Control Key PM03 configuration or if it is being caused by something related to the "services" setup.
Any Clues?
Regards
Pankaj.

Hi,
I think that you will find that it is the "scheduling" indicator on the control key that is doing this.
In PM03 it is normally left unflagged and this means that these operations use a duration of 0 and so it assumes a start and end date of the previous operation end date.
Try it in your "play" client and see if setting this flag sorts it out for you.
Steve B

IPhone 6 delivery date changed

My iPhone 6 delivery date had changed from 10/14 to not available at this time? Can someone from Verizon please help me track down my order?

SandyS_VZW,
This isn't as simple as just saying "the confirmation email is not correct". The 'Deliver By' date shown on the site during checkout for a lot of users, myself included, was 9/19/2014. The only reason I ordered via Verizon, rather than Apple's site, or rather than making an in-store reservation, or rather than visiting a Verizon store is because you put that 'Deliver By: 9/19/2014' date, nicely highlighted, during the entire checkout process. There was nothing indicating that this was estimated or would change. My confirmation email arrived and I was elated to have an actual confirmation number and confirmed delivery date.
If you are telling us that this date was completely wrong, from the time I opened up the website and clicked to add the item to my card...that's just flat out misrepresentation on Verizon's part. If the website had shown 10/14, I never would have ordered. I would have gone to Apple's site and made a reservation, or had one shipped. But now that's impossible because I assumed that the date on your website, listed as 'Deliver By', was actually valid and would be honored.
This is extremely poor customer service and I want my 'Deliver By' date in my confirmation email honored.

Service PR delivery date

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