Setting up new account and cannot sync
I am trying to set up a completely new Itunes account and my ipad (ios5) on a windows pc. Able to set up account but cannot do any syncing because I had previously synced this account on wife's pc.
Do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iPhone and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your phone).
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new Ipad and cannot sync contacts; error message on Itunes - unable to load data class info from sync servies; reconnect or try again later
For Windows - look at this.
http://support.apple.com/kb/TS1567?viewlocale=en_US
For Mac - maybe this applies
http://support.apple.com/kb/TS3744
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I have an itunes gift card and put it on an account that froze up and i had to create a new account. i have not made any purchases with this card yet and need to get it on my new account. help
Your credit card bill provides two important pieces of information for you:
1. The name of the merchant that made the charge
2. The telephone number of your credit card company. If you still dispute the charge after looking at the merchant's name, call the credit card company and let them advise how you should proceed. -
Hi. My kids are all on my itunes account. As a result they also ge my text messages. I would like to set up their own accounts but be able to transfer the songs and apps they purchased. Can this be done?
You can still share an iTunes account for purchasing and downloading content. Just create a new Apple ID for iCloud to use for Messaging. If you try to create a new Apple ID for music and content, everything on their phone is tied to the Apple ID used for purchases, and would then require the password for that Apple ID to update. The way I described is easier.
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My old iphone is fully synched to my mac but on trying to sync my new iphone 4 nothing happens. Well, i get the message that it's restoring the old iphone info (yes, I did set the sync to go to my backed up info rather than setting this as a new phone). help! should I have set this as a new phone rather than trying to sync my old one? v confused. ....
See this support document for troubleshooting wifi syncing. http://support.apple.com/kb/TS4062
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my wife has an ipad in her name and i have purchased an iphone 5 and set up a new account, i cannot transfer tunes from my laptop to my iphone through home sharing what should i do TIA
Plug it in and sync it
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I'm trying to set up a sync account but when I get to the window with the "Create a new account" and "Connect" nothing happens when I push either of the buttons.
By the way, this is in the brand new Firefox 4, not an extension.
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I have a new iPod and cannot get my music loaded on to it. The computer says it's not connected, and then it says it is synced but there's still no mucis on it.
If that's not a real email, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99730) -
I want to set up 5 different ipods to sync from one library, but want to be able to control what is synced to each ipod and have it remember that for future synching and just look for new songs and not sync all the other music in the library
Click here for options.
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I am setting up a new iTunes account and do not have a credit card. When I am setting the new account up it does NOT give me an option of "none" in lieu of an actual credit card. What do I do?
How did you create it ? There are instructions on this page for creating a new account (the instructions won't work with existing existing account) without giving credt card details : http://support.apple.com/kb/HT2534
e.g. if currently logged into an account then log of it, then find a free app in the store, click on its free 'price', and you should then be able to create a new account during the 'buying' process and get 'none' as an option on the payments screen -
I just set up a new ipad and cannot receive imessages. I can send them but not receive. Can anyone help?
Trouble-shooting iMessage
http://support.apple.com/kb/ts2755 -
Cannot verify my new account and no email was sent
cannot verify my new account and no email was sent
Hello naldiegarcia18,
Thank you for contacting Apple Support Communities.
The following article explains what to do if you didn't receive the email.
If you didn't receive your Apple ID verification or reset email
http://support.apple.com/kb/TS5404
Regards,
Jeff D. -
I added an additional email account and cannot get the password to work. Our company moved from exchange to gmail using exchange... Works on my computer but won't recognize the password on my phone
The general instructions here should work, if you choose the Gmail account type:
http://support.apple.com/kb/ht1385
However, make sure you're using the entire email address as your "username." Simply using the first part is not sufficient.
If you still can't get in, I'd recommend contacting your sys admin, or Google support. -
I just restored my 13" MBP i5 at the apple store to the newest version of Lion after issues with a previous Time Machine backup from Snow Leopard- this time I created a new account and just ported files and folders, and now MS Office doesn't work.
^^ that's the main problem. Here's the full history.
I bought a new 13" i5 MBP, early 2011 edition. I had an old white Macbook 2.14 ghz core2duo on Snow Leopard. I attempted to port over my time machine backup, but encountered problems in that my User was inaccessible from the new computer after the import finished, and I had to go in and change the root password, etc, and for some reason or another, I couldn't install any programs at all from that administrator's account. By "couldn't" I mean I could install them, but upon installation they would never boot. So, I took it to the apple store and did a clean install from the most up to date Lion OSX. Then, I created a brand new admin account, instead of trying to import the old one, and things seemed great. Then, I just imported my old files from the TM backup, but not any system settings, permissions, or user data. Just my Docs, pics, vids, apps, and itunes stuff.
Here's where things get weird again. I imported this stuff under the name "old", but all of these folders have a red negative sign on them, marking them as restricted. So, from my main admin account, I cannot even peruse these folders. Since I didn't import user data, I can't sign in to the "old" account to change permissions. I already tried to change the permissions from system preferences, but that didn't change anything. And now, for whatever reason, of all the apps that were imported then, MS Office is the only set of apps that does not work. When I click on it, it just says there was a problem and asks if I'd like to send a report to apple. I tried reinstalling it to no avail. I'm an English student, so i really need access to Word. Can anyone help? The Apple store is a major detour for me and would like to fix this issue myself.Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.) -
I seem to be stuck in apple ID ****. First the password was expired only two minutes after I finished setting up the account and then the new password was invalid. I don't know what to try next but this is making me crazy. And I'm locked out for eight hours for too many attempts at answering questions that I never set up in the first place. I don't know what gives but something is way off. I need to set up this iPad for work but I can't get past the login.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. Some glitch occured and you have to restore/erse the iPod. Y will have to restore from an existing backup if y ohave one.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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