SETUP FOR AUTO-REACTION CCMS ALERTS

E-AMIL CONFIGURATION CHECKING
- Check User setting: (SU01) User has Admin Rights
   PROFILE:    SAP_ALL, S_A.SCON
   E-MAIL:      user @ company.com
   COMM. METH: Remote Mail
- Check Background job: (SCOT) works fine
JOB NAME: SendMail
PROGRAM: RSCONN01
PROGRAM TYPE: ABAP
VARIANT: SAP& CONNECTINT
SCH.TIME: 5 Munts:
- Check E-mail send/rec. (SOST)
-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
1. RZ21 - Copyed CCMS_OnAlert_Eamil to NDV_CCMS_OnAlert_Eamil
2. Configure NDV_CCMS_OnAlert_Email
   EXECUTION TAB: select: Any Server
   CONTROL TAB: Automatic. in dialog process (short-running program)
   Checked mark Execute method immediately after monitoring segment start
   PARAMATERS TAB:
   SENDER: userID
   RECIPIENT: user @ company.com
   RECIPIENT - TYPEID: U
3. RELEASE TAB: (Checked mark auto-reaction method)
-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
IN RZ20 - Select MTE
1. SAP CCMS Monitor Templates
     Entire System
        Application server
           Oracle
              Space Management
                 Tablespace
                     Fullest tablespace
2. selected and goto Properties
   In Methods TAB click Method assignment
   In Auto-reaction TAB: Method name: NDV_CCMS_OnAlert_Email   (and saved entry)
   Go back MTE and refresh screen
   NOW!!! fullest tablespace alert shows with RED color [ 1 Alert ]
3. Menu Extra and Activited
4. Select fullest tablespace and click "Display Alert"
5. In Alert Display Screen shows "Status" "ACTIVE"
I keep refreshing nothing happend!!!
Is anyone can tell me where I am getting mistake ???
and How may I trace this error!
Thanks in Advanced

Hi,
1. SAP CCMS Monitor Templates
Entire System
Application server
Oracle
Space Management
Tablespace
Fullest tablespace
2. selected and goto Properties
In General Tab, what did you give the value for the option "Do not trigger alerts within the first XX seconds"? and for the option "In the absence of values deactivate after xx seconds"?
did you put the default values? or have you changed them?
Moreover, In the Methods tab, you might see that under Method Execution, "Start data collection method every ... seconds" ...
This specifies the wait time until the data collection method runs. Once the method triggers and starts collecting the data, the values are compared with thresholds and the alerts are triggered accordingly.
Also please check that you have done this from 000.
Regards,
Srihari

Similar Messages

Parameters for Auto reaction method

Hi All,
I have done BPM for monitoring a batch job and a service desk message is generating every time the job is cancelled, by using an auto reaction method.
As the ticket is generating now, I want the job details also to come in the ticket. Like name of the job, variant, abap program etc...
Can anyone suggest how can I do this.
am using serv_desk_mess_on_alert auto reaction method, if any parameter we can include in this method so that the job which is cancelled, we will get the details of that along with the SD ticket.
Thanks
Tripti

its not possible...

CCMS alert not running automatically

Hi,
Can take little time and read this one and please let me know where i am getting mistake, and is anyone can fix alert please let me know
Thanks in Advanced
1. SAPKB64020 Basis Support Package 20 for 6.40 imported at 13.12.2007
2. check SU01 User Roles SAP_BC_BASIS_ADMIN, SAP_BC_ALM_CUST, SAP_ALM_ADMINISTRATOR, SAP_BC_ALM_ALERT_USER
3. check SU01 comm.meth: e m a i l
4. User Profile: S_A.SCON, SAP_ALL
5. SMTP configured fine, internal mail works fine
6. RZ21 - Copied CCMS_OnAlert_E m a i l to ZCCMS_OnAlert_E m a i l
 Execution Tab: Function Modle (SALO_M A I L_IN_CASE_OF_ALERT)
 Execute method on group (any server)
 Control Tab: Execute method (Periodically in dialog process
 Startup method group (checked -Execute method immediately after monitoring segment start- )
 Selected (On all application servers)
 Paramaters Tabe: SENDER: awan_t
 RECIPIENT:user @ company . com
 RECIPIENT-TYPEID: U
 SUBJECT_ALERT: This is CCMS from $SID
 $NODENAME
 $SEGMENT: Segment name node (= $INSTANCE )
 Release Tabe: (Checked Auto-reaction)
7. RZ20 - SAP CCMS Monitor Templates
 --> Entire System
 --> XDV
 --> Appication Server
 --> SID ID
 --> Operating System
 --> Memory
 --> Free Memory
 Selected Free memory and click properity
 Performance Attribute Tab: Comparison value (Selected Last reported value)
 Green to Yellow 10MB
 Yellow to Red 20MB
 Red to Yellow 10MB
 Rest from yellow to green 5mb
 Method Tab: Data collection method: CCMS_Mem_Collect_c
 auto-reaction method: zCCMS_OnAlert_mail
 Analysis method: CCMS_OS_Analze
8. Goback to MTE Free memory (Refresh) and click open alert pushbutton
 it shows Free memory [ 1 Alert ], 49BM < 20 MB current value below throshold value
9. click Extras from menu and actived mantannce function
10. Goto EDIT from menu --> Nodes (MTE) --> Start method --> Start auto-reaction method
11. I received e-mail when I started auto-reaction method
Alert not running automacally ?

Hi,
Can take little time and read this one and please let me know where i am getting mistake, and is anyone can fix alert please let me know
Thanks in Advanced
1. SAPKB64020 Basis Support Package 20 for 6.40 imported at 13.12.2007
2. check SU01 User Roles SAP_BC_BASIS_ADMIN, SAP_BC_ALM_CUST, SAP_ALM_ADMINISTRATOR, SAP_BC_ALM_ALERT_USER
3. check SU01 comm.meth: e m a i l
4. User Profile: S_A.SCON, SAP_ALL
5. SMTP configured fine, internal mail works fine
6. RZ21 - Copied CCMS_OnAlert_E m a i l to ZCCMS_OnAlert_E m a i l
 Execution Tab: Function Modle (SALO_M A I L_IN_CASE_OF_ALERT)
 Execute method on group (any server)
 Control Tab: Execute method (Periodically in dialog process
 Startup method group (checked -Execute method immediately after monitoring segment start- )
 Selected (On all application servers)
 Paramaters Tabe: SENDER: awan_t
 RECIPIENT:user @ company . com
 RECIPIENT-TYPEID: U
 SUBJECT_ALERT: This is CCMS from $SID
 $NODENAME
 $SEGMENT: Segment name node (= $INSTANCE )
 Release Tabe: (Checked Auto-reaction)
7. RZ20 - SAP CCMS Monitor Templates
 --> Entire System
 --> XDV
 --> Appication Server
 --> SID ID
 --> Operating System
 --> Memory
 --> Free Memory
 Selected Free memory and click properity
 Performance Attribute Tab: Comparison value (Selected Last reported value)
 Green to Yellow 10MB
 Yellow to Red 20MB
 Red to Yellow 10MB
 Rest from yellow to green 5mb
 Method Tab: Data collection method: CCMS_Mem_Collect_c
 auto-reaction method: zCCMS_OnAlert_mail
 Analysis method: CCMS_OS_Analze
8. Goback to MTE Free memory (Refresh) and click open alert pushbutton
 it shows Free memory [ 1 Alert ], 49BM < 20 MB current value below throshold value
9. click Extras from menu and actived mantannce function
10. Goto EDIT from menu --> Nodes (MTE) --> Start method --> Start auto-reaction method
11. I received e-mail when I started auto-reaction method
Alert not running automacally ?

CCMS alert stays in ACTION_REQUIRED status auto reaction is not triggered

Hello,
We have configured central monitoring infrastructure via Soluton Manager. So we could assign auto reaction methods in RZ21(CEN) to get e-mail notification if an alert occured in satellite systems.
Most of the assigned MTEs trigger mail notification but our problem is that certain MTEs don't trigger the assigned auto reaction and they are stucked in ACTION_REQUIRED status.
All of the application servers have running and connected CCMS agent.
I have read all of the similar forum threads but I couldn't find any relevant answer:
Notes what I have read but didn't help:
note 543414
note 546981
note 176492
I think the basic configuration should be correct as most of the MTEs can trigger and send out e-mail notification from satelite systems.
Thanks in advance,
Peter
Edited by: Peter Kalmar on Mar 12, 2010 4:21 PM

Hi Peter,
by any chance were your auto reactions based on alerts that were related to GRMG type availability checks. I've been setting up some monitors with auto reactions and have found that the alerts based on the systems that have the SAPCCM4X,SAPCCMSR type agents supplying the RZ20 data for the systems seem to work ok. The alerts when triggered get the emails sent out via SAPCONNECT and out to the internet mail recipient that was defined in the central system auto reaction method.
However, I'm having a problem getting the GRMG based alerts to go out, they stick in the alert monitor with status "ACTION_REQUIRED" and only send the emails after the manual task of initiating the auto-reaction method in the alert monitor is performed. They use the same auto-reaction method as the others which are working ok, so I'm still trying to figure out why these GRMG based alerts are failing to run the auto reaction method unattended.
Regards,
Brian.

Two auto-reaction methods for one alert

Hi,
I wonder if it is possible to trigger 2 auto-reaction methods for one alert.
The 2 methods (tc RZ21) we want to use are :
1) Trigger a SNMP trap with method : CCMS_OnAlert_SNMP_TRAP
2) Trigger a Mail with method : ccms_send_alert_to_alm_ccms_container_v4
Those 2 templates are working fine if we use them separately.
I want to use them both for the same alert.
Are there methods, function module, reports,... available to handle this?
Hope somebody can help.
Regards
Paul Van Daele

Found the solution :
Note 727584 - CCMS : Triggering several auto-reaction methods for an alert

CCMS Auto-Reaction for custom Local Monitor Set in RZ20

Since I am not able to modify any SAP made monitor sets I have had to make a copy of them and place them under a new heading and then I can add the systems I want to monitor.
Once I make that copy though, I want to add an auto-reaction to the set but once I hit properties it uses my RFC connections and takes me to that system. It is unlike the SAP made ones were once I click Properties it stays within the Solution Manager system and allows me to choose an auto-reaction that I have setup.
Either one of these will work for me, can I add systems to the SAP made sets or can I set an auto-reaction within Solution Manager to a copied set?
Thanks.

Hi,
You can go to t-code RZ21-> Technical Infrastructure and disable the Central Monitoring. Also you can assign auto-reaction methods to your own monitor sets.
Let me know which method you want to copy and I will send you the steps.
Thanks and regards,
Rinkal
Edited by: Rinkal Salia on Dec 29, 2009 7:58 AM

CCMS alert setup on sxmb_moni

Hi Guru's
Is there any way i can setup a alert on sxmb_moni .If the messages are stored more that 100 in
Q. Need to Raise a alert to team from CCMS.
Thanks
Raj

Raj and Phil,
Alerts can be set up through CCMS by choosing required monitor sets and configuring auto reaction methods (RZ20). Most of this is pre- defined. Follow the guide below for the same.
http://help.sap.com/saphelp_nw04/helpdata/en/28/83493b6b82e908e10000000a11402f/frameset.htm
rgds
Ven

How to format CCMS auto-reaction email ?

Hi,
I have setup CCMS auto-reaction with solution manager. Please advise whether i can formatted the email more nicely because the standard email format is very basic.
Thank you and best Regads
Fernand

Hi Fernand,
when using the "classic" mailing method, you can not change very much, especially the header leaves unchanged.
But - before changing any function modules - have a look at the delivered method CCMS_OnAlert_Email_V2.
There you have various possibilities for changing the header directly in method definition (RZ21). The way ahead looks like this:
1.) copy CCMS_OnAlert_Email_V2 to Z_MailTest01 (or whatever you like ..--))
2.) Customize your copy, have a look at the parameters SUBJECT_ALERT and SUBJECT_ALERT_CONT. Here you can place your own header text.
3.) Extending the header text by variables: the method supports dynamic values for several MTEs, e.g. $SID, $NODENAME
Further possibilities:
4.) Having done 1-3, you have mails from the same sender (the CEN system). Here you can copy the method and change the sender...
5.) If you want to change the body, you need to create your own alert messages. The effort doing this is little, the effect is great!
Have a look at SE91 and create your own message class (example: Z_CCMS).
And all this without any change in standard coding. Enjoy CCMS!!
Any further questions? Just post!
Hope this helps you!
Kind regards,
Dirk

CCMS alert emails for failed jobs

Hello All
What are the steps to set a ccms alert for failed jobs? Also is it possible to set ccms to warn us of long running jobs. I would like to set the sysem so that we get a email notification on any failed jobs or long running jobs.
I appreciate any input or leads.
Thanks

Hi,
You can get the alerts for failed jobs, Just maintain the realted setting in the ccms_onalert_email
maintain the address and then assign this as auto reaction method in your ccms template for background jobs.
Also i request to search SDN there are many threads related to auto reaction mails.
Regards,
Vamshi.

CCMS Auto-Reaction Method Disappearing?

Bonjour a tous et a toutes!
Is anyone has their CCMS Auto-Reaction Method Disappearing?
We are in an HA configuration (3 nodes: #1:SCSASCSdb #2: CI +DI #3:CI only)
For some (i.e.: queue blocking) CCMS MTE, we have configured the ZCCMS_Send_Alert_to_ALM_V2 auto-reaction method.
So, with the proper (XI/CCMS) configurations, we get alerted when queues are blocking.
But for some unknown (as least to me) raison, the ZCCMS_Send_Alert_to_ALM_V2 auto-reaction method disappeared when (either we gracefully swith from node #1 to node #2) and-or we crash a node (node #2 or node #3).
Anyone have seen this ?
Thank in advance !

help help !
Anyone have had this error ?

Configuring CCMS alerts for Availablity Monitoring

Hi All,
We are in the process of configuring availablity monitoring in central system (solution Manager 7.0 with SP stack 23) to monitor all systems (ABAP,Java,Dual Stack, Trex,DMS,etc) in landscape.
As a first step, we have registered CCMS agents in monitored (ABAP) system and connected to central system (Solman)
All the required RFCu2019s have been defined for data transfer between monitored and central system
In RZ20,i could see the availablity as 100% for the defined moniored system under SAP CCMS Technical Expert Monitors>All Contexts on Local Application Server>CCMS self monitoring >CCMS agents>CCMSPING.hostname
Not sure whether above path is the place where in we look for alerts
Please clarify the below points
i) how to configure the email alerts (in RZ20) from the central system when monitored system is down
ii) the path in which I can find the alerts in RZ20 for that monitored system or how to add the monitored system incase if that doesnt exists
iii) MTE class under which analysis, auto reaction method to be assigned ?
iv). data collection method and frequency
v). Which MTE class to be used to assign the Autoreaction method (CCMS_test_mail alredy defined)
Appreciate your quick response on this
Thanks,
vadi

Hi All,
Thanks a lot for your reply.
Still i m having an issue in handling the RZ20 alerts managemnent
In RZ20,
i) i able to see the added monitoried system id under the node CCMS Monitor templates>Availablity & performance overview>Availablity-->monitored sys id
ii) When i click on open staus for the above node turns to green color
ii) when i click on current status the node turns to grey color
I am not sure whether the data collection is being passed since it doesnt turn red when the system is down
However the dispatching jobs are active in both CEN and monitored (000 client) systems
Appreciate your response
Thanks,
Vadi

CCMS Auto Reaction Methods in XI AlertFrameWork

Team,
I have setup my XI box to report all CCMS errors to the ALM framework. The scot tcode has been also setup to receive email.
With MBA (Message Base Alert), such as mapping error, receiver not found, etc, I have access to a list of "containers variable" to report detail about the error.
How can I do the same with all errors I get in CCMS ? The errors get replicated to my ALM framework (and thus can be seen in the AlertInbox), but I have no handle on variables container ...
Thank in advance !
A+

Hi Jose,
yes i have tried to changed to P and to whatever you can imagine but no success, could it be because im trying to do this on IDES?
a bit summarizing of what have I done till now.
I have created in client 000 a shared folder called CCMS_ALERTS, I have configured in RZ20 in menu SAP CCMS Monitor Templates --> Syslog --> Security in this way
Everything has been done in client 000
In General Tab i have:
Message Class: RT
Message Number: 079
Severity of alerts to be triggered: 255
Maximum numbers of alerts kept: 10
Which alerts should be kept: ALL
In Log Attribute Tab i have:
Maximum alerts
Always
As many as possible
In Filter Tab I have:
System log message is selected (ticked)
the i have filter
from ID - US1 to ID US1 at Red (ticked) with severity 255
In the method tab i have:
My Own method that i have created and here it is:
Method (rz21)
Execution Tab:
as Functional module - SALO_EMAIL_IN_CASE_OF_ALERT
on any server
Table fo several MTEs
Control Tab:
Periodically in dialog process (short running program)
Parameter Tab:
SENDER: my user (existing in any of the clients with administrator rights)
RECIPIENT: CCMS_ALERTS
RECIPIENT-TYPEID
Release Tab:
Auto-Reaction Method
Please advice what have I done wrongly
Vladi,

Automatic SMS/Mail notification for local auto-reaction method

Hello!
We would like to be informed via SMS/Mail about the Availability of satellite system.
When we assign a Local auto-reaction method for this MTE (Availability_SysPercent_ABAP) we receive the SMS/Mail notification only in case we manually start the auto reaction method from RZ20.
When we try to assign the central auto reaction method from RZ20 we get the following error:
Assignment for local system only works with nodes from agent segments
What is the procedure for the automatic SMS/Mail notification in case of local auto-reaction method?
Thank you very much!

Dear Team,
As I have understood, you want to be informed each time a satellite system is not up and running ?
Option 01
========
1. Install the CCSMPING agent in SOLMAN
2. Create your satellites systems through RZ21 - Technical Infrastructure - Availability Monitoring - Configure CCMSPING ...
 Create all satelittes systems ...
3. Then, from SOLMAN_WORCENTER, in SYSTEM Monitoring, you have the status of each satellites systems created
 in RZ21 (point 2).
This option will not advised when a satellite system is down. But from one WEB page, you will have the status of all satellites systems.
Option 02
========
1.Install the CCSMPING agent in SOLMAN
2. Create your satellites systems through RZ21 - Technical Infrastructure - Availability Monitoring - Configure CCMSPING ...
 Create all satellites systems.
3. RZ20 - SAP CCMS Monitor Templates - Double-click on "Availability and Performance Overview"
 Open "Availability" - Then, all satellites systems which have been added under point 2 will appear.
4. Select one satelitte system
5. Open "Availability"
6. Select "ABAP: Checked by CCMSPING.<solman-hostname>.00"
7. When selected, click on "Properties" button.
8. Then, you assign here an auto-reaction method - for example :
 "ccms_send_alert_to_alm_ccms_containerv4".
9. Copy this method to Zccms_send_alert_to_alm_ccms_containerv4.
10. In this method, add you email address.
11. Then, check that job "SAP_CCMS_MONI_BATCH_DP is running. This job collects data in the CCCMS (RZ20).
12. Then, the alert will be automatically sends to your email adress.
Hope it helps ?
Best regards
SAPNetWeaverAdmin

CCMS Alerts for MDM 7.1 distribution folder solman 7.01

Hi All,
I want to configure the alerts for the number of files present in distribution folder of MDM. In our landscape the no. of files in distribution folder are in lakhs Is it possible system will trigger an alert when it grows to 50K?
Please help experts.
Regards,
Ankit

Hi Ankit,
Yes, this can be done. But for that you have use a script, schedule in cron with 10 mins daily, which will count the number of file and save it log file with some KEYWORD.
For eg, if the number of file are more than 50 then the log file will contain a message, "warning".
Now, as soon as agent finds this message in this file, an auto reaction method will be triggered and emails can be sent for notification.
You can refer below link for more information.
535199 - CCMS agents: Monitoring log files
https://help.sap.com/saphelp_nw04s/helpdata/en/65/f3156d443e744abe15dbe14e4e32b5/content.htm
Regards,
Divyanshu

Central CCMS Alert for Java instance server node crash

Hi,
Is it possible to trigger an alert of an Java system server node crash using central CCMS alerts.
J2EE instance CCMS alert does show some MTEs, however they do not trigger alerts. I got this info from below link
http://help.sap.com/saphelp_nwce711/helpdata/en/46/11aaf352da14dce10000000a155369/frameset.htm
Any idea how to trigger the alert for server node crash.
I understand that server node crash should be investigated for permanent fix, however we need this as a proactive measure to know the crash if they happen.
Thanks
Imtiaz

Hi Imtiaz,
Do you see any error on the view>status auto-reaction? Have you been able to assign an auto-reaction to this MTE?
Cheers,
Maurício

SETUP FOR AUTO-REACTION CCMS ALERTS

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