Shared services and workspace login error in epm 11.1.2.3

Hello,
When click on the url of shared services and workspace for epm 11.1.2.3
showing the below error as soon.
"Internet explorer can not display the webpage error"
Tried with all supported browsers
Please suggest all possibles solutions..
Thanks

Have you check the logs to make sure all the web apps are up and running and no errors are being generated.
Cheers
John
http://john-goodwin.blogspot.com/

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Shared services and workspace architecture(How we can find out req &respon)

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Company are doing big mistake by using this hyperion tool ..These guys are not supporting and even they don't know much about the tool apart Product dev team..and that too they are not disclosure any documents related product...
**Does anybody found any kind performance tunning guide or lab guide about workspace and shared service HFM,Planning...** I have never seen component wise documents and tunning guide and recommendations.
I am strong opnion about hyperion is,we would not get any support from oracle and documents so He can migrate Cognos TM1 and Finance management etc........
Edited by: 888154 on 29/09/2011 02:55

Thanks john For ur reply ..i have seen these documents long ago ..i am asking about Shared services and workspace architecture and how these are functioning and where we can find out communication error and slow login issue with workspce and shared services.. How authentication is log on ..is there any machanisam they are using for authencation ...We are using OpenLadp ...
Ex :1.Per suppose log on to workspace that request goes to shared services directory and it will check whether that user is exists or not on Shared services tables ...here what kind of alogirtham using to aunthenticate user...How we can diagonse this process taking to much time,,,is there any specific logs related this (If logs are exsits how we can find out)...
2.Once authencation done successfully and responce send to workspace and populate workspace home page...then i click on application button (FM application) and it's taki ng to much time to load HFM page.To this where we need to look whta excatly problem? what are logs file helpful to us to diagonse..

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Thanks john For ur reply ..i have seen these documents long ago ..i am asking about Shared services and workspace architecture and how these are functioning and where we can find out communication error and slow login issue with workspce and shared services.. How authentication is log on ..is there any machanisam they are using for authencation ...We are using OpenLadp ...
Ex :1.Per suppose log on to workspace that request goes to shared services directory and it will check whether that user is exists or not on Shared services tables ...here what kind of alogirtham using to aunthenticate user...How we can diagonse this process taking to much time,,,is there any specific logs related this (If logs are exsits how we can find out)...
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Hello,
I am new to Hyperion environment and learning the products. Downloaded the products for 11.11.3, installed and configured them, but having problems.
1. Shared services is up and able tol log in, but not verified anything else there
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"Could not find a Hyperion Reporting and analysis server running on local host at port 6800..." , not able to see any download with "Reporting and Analysis server", but downloaded and installed V17378-01 & V17380-01.
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Error: Bad response code: 404
Recommended Action: Check application is started "
Please advice.
Regards
GV.
Edited by: user7236320 on Oct 19, 2009 7:13 AM

Hi,
I think you need to download all the following components for installing Hyperion. In this release Workspace is bundled under foundation and not as part of Reporting.
Oracle Hyperion Enterprise Performance Management System Installer, Fusion Edition Release 11.1.1.3.0 V17382-01 381M
Download Hyperion Enterprise Performance Management System Foundation Services Release 11.1.1.3.0 Part 1 of 4 V17397-01 2.0G
Download Hyperion Enterprise Performance Management System Foundation Services Release 11.1.1.3.0 Part 2 of 4 V17369-01 1.2G
Download Hyperion Enterprise Performance Management System Foundation Services Release 11.1.1.3.0 Part 3 of 4 V17370-01 1.2G
Download Hyperion Enterprise Performance Management System Foundation Services Release 11.1.1.3.0 Part 4 of 4 for Microsoft Windows (32-bit) V17371-01 224M

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Hi guys,
We have added 3 new MSAD to our Shared Services for user authentication, previously we already had 2 setup and working fine.
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2009-11-27 17:05:09,702 [Thread-23] WARN com.hyperion.css.spi.impl.msad.MSADCacheUpdater.updateUserCache(Unknown Source) - Ignoring User. Error getting User for User Cache:[LDAP: error code 32 - 0000208D: NameErr: DSID-031001CD, problem 2001 (NO_OBJECT), data 0, best match of:
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2009-11-27 17:05:09,811 [Thread-23] WARN com.hyperion.css.spi.impl.msad.MSADCacheUpdater.updateUserCache(Unknown Source) - Ignoring User. Error getting User for User Cache:[LDAP: error code 32 - 0000208D: NameErr: DSID-031001CD, problem 2001 (NO_OBJECT), data 0, best match of:
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2009-11-27 17:05:09,936 [Thread-23] WARN com.hyperion.css.spi.impl.msad.MSADCacheUpdater.updateUserCache(Unknown Source) - Ignoring User. Error getting User for User Cache:[LDAP: error code 32 - 0000208D: NameErr: DSID-031001CD, problem 2001 (NO_OBJECT), data 0, best match of:
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These "xx" we are just using because of the company name but it has the right name
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Thanks in advance

Usually your MSAD admins will have a master domain setup that has access to all geographic specific domains. You would have a user setup in this higher level domain
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na.ad.co.com
sa.ad.co.com
eme.ad.co.com
jp.ad.co.com
cn.ad.co.com
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http://www.metavero.com

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Hi,
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John
http://john-goodwin.blogspot.com/

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John
http://john-goodwin.blogspot.com/

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Shared services and workspace login error in epm 11.1.2.3

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