Shopping Cart change by approver is not updating in approval preview screen
We are using SRM 4.0 in ECS and have been noticing a problem with the approval preview on the shopping cart when the shopping cart is changed or rejected by one of the added approvers.
The shopping cart was created with multiple line items for materials and when the shopping cart was ordered it workflowed to the 1st approver that was added. He noticed that a price was wrong on one of the line items of the shopping and proceeded to change it and then approved the SC. The approval preview screen in the SC shows that it was approved but the preview does not show that it was forwarded to the next approver listed on the preview screen. However checking in the backend I'm showing the SC sitting in the inbox of the next approver stating: Your shopping cart 'MD D&C LL1 dvf Vetco-Subsea Wellhead Eq' was changed/rejected in part. Please check.
Why isn't the approval preview updating when the SC is rejected or changed?
hi,
This behaviour of the system is as follows , when the first approvers makes the changes and then approves the cart , it will go to the requestor of the shopping cart , and wether the workflow should restart --->
depends on the security level of the approver who is changing the cart -->
you can find the security level of the approver --> in the transaction SU01 ---> persononalization tab ---> key bbp_wfl_security
and the text you have mentioned --->
Your shopping cart 'MD D&C LL1 dvf Vetco-Subsea Wellhead Eq' was changed/rejected in part
this is for the requestor of the cart ---> this is mail which specifies that the first approver has partially approved the cart.
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Edited by: imam uddin on Jul 18, 2008 2:48 PMHi
<b>It's recommended to have the same Tax related configuration data replicated in SRM system from R/3 as well.
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<u>Please refer to following threads as well.</u>
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