Shortdump while accessing Appraisal document in portal-Null obj ref.not pos

Question

Hi all,
We are implementing Performance Management in Ehp4 with EP 7.1, flexible template   We have been facing an issue where in Portal while we are trying to click on Appraisal document either in ESS or MSS, it dos not open anything instead we are getting
short dump error in ST22.  We have performed the portal and ESS setup as per the SAP recommended  notes.
1272076 - Appraisal Nav
1408243 - OBN
1416756 - OBN Confi
1463821 - Portal confi
1458466 - Launchpad config
The short dump error analysis as follows.
Short text
    Access via 'NULL' object reference not possible.
  An exception occurred that is explained in detail below.
  The exception, which is assigned to class 'CX_SY_REF_IS_INITIAL', was not
   caught in
  procedure "READ_ATTR_ALL_FOR_CASETYP" "(METHOD)", nor was it propagated by a
   RAISING clause.
  Since the caller of the procedure could not have anticipated that the
  exception would occur, the current program is terminated.
  The reason for the exception is:
  You attempted to use a 'NULL' object reference (points to 'nothing')
  access a component (variable: "LO_CASE_CUST").
  An object reference must point to an object (an instance of a class)
  before it can be used to access components.
  Either the reference was never set or it was set to 'NULL' using the
  CLEAR statement.
Just wondering if any one of you came across this issue.  I have put external break point at  main appraisal component
HAP_MAIN_DOCUMENT and class CL_HAP_WD_DOCUMENT_UI. But it didn't go through. I think because this abap dynpro not being called due to url issue and thus dump says null pointer exception.
Appreciate your response and I Look forward your insights.
Prav

Answer 1

<< Do not post the same question across a number of forums >>