Should Adobe Acrobat X be removed before installing version XI?

Does it create any problems to leave Adobe Acrobat X on a computer (Apple MacBook) when installing version XI?

When you install Adobe Reader XI: No.

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Hello i have a imac and i want to install cs6 photoshop and i keep getting installation failed indicating i have a conflicting version must be removed before installing the current media. I have deleted everything related to above and previous photo shop

hello i have a imac and i want to install cs6 photoshop and i keep getting installation failed indicating i have a conflicting version must be removed before installing the current media. I have deleted everything related to above and previous photo shop files i could think of, could you please help out with this. thanks

teddyscroggins wrote:
…have deleted everything related to above and previous photo shop files i could think of, could you please help out with this. thanks
That is precisely the WRONG thing to do. You should never delete, but uninstall.
Now you need to look for, download and run the Adobe CS Cleaner tool.

Trying to use an eFiling system getting mssg "adobe acrobat plug-in is not installed or is disabled"

I am on an IMac with Snow Leopard - I have updated ALL Adobe products. I am trying to open documents in an online filing system and I repeatedly get the message..."adobe acrobat plug-in is not installed or is disabled". Anyone have any ideas?? Thanks so much!

Firefox can find plugins in several locations, but Firefox 21 changed the location of the "shared" plugin folder so older installers like the Microsoft Windows Media Plugin no longer drop the DLL file in the correct location.
There apparently are two ways to address this:
(1) Change a Firefox preference so that Firefox checks the old location. Here's how:
(i) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(ii) In the filter box, type or paste '''plugins''' and pause while the list is filtered
(iii) Double-click '''plugins.load_appdir_plugins''' to switch its value from false to true.
This will take effect after you restart Firefox.
(2) Copy the plugins folder to the new location. Here's how on Win 7 64-bit:
Open a Windows Explorer window to:
C:\Program Files (x86)\Mozilla Firefox
Right-click and copy the '''Plugins''' folder
Double-click the '''browser''' folder to open it
Right-click and paste
Right-click the new copy of '''Plugins''' and rename it to '''plugins'''
After restarting Firefox, the plugins in that folder should now be available.
''Edit: I suggest just doing #1.''

Adobe Acrobat Reader has not been installed on your computer

I get this error when trying to print from a website.
Adobe Acrobat Reader has not been installed on your computer.
You will be directed to a site where you can download
the most recent version of Adobe Acrobat Reader.
But I already have reader installed and its up todate. HELP. I use a mac, This happens on Chrome and Firefox.
I have tried disabling and re abling the plugin. I disabled the default browser viewer. still cannot view the item to print.

Have you done ALL OF THIS?
In Firefox make sure you have at least two (2) tabs open - (Ctrl+T opens a new tab)
In the address bar of one tab, type "about:config" - minus the quotes, of course
You'll see a warning. Click "I'll be careful, I promise" and continue to the configuration page.
There's a search bar at the top. Type "js" - again, minus the quotes.
In the results you'll see pdfjsviewer.disabled with a vaule of false. Click it once, then right click it and choose Toggle to make the value "True".
Close that tab.
Click Tools>Options and go to the Applications tab
Locate Adobe Acrobat Document (or Portable Document File (PDF)) in the list and click the drop-down to select "Use Adobe Reader (in Firefox)". (Mine doesn't have that because I also have Acrobat Pro installed)
Click OK.
Click Tools>Addons to see that the Acrobat plugin is installed
Close and restart Firefox. PDFs should now open in a browser window with the Reader plugin.

Error Message reads: "Adobe Acrobat Updater Certificate failed to install."

I am unable to make any updates to my Adobe programs (including creative suite CS3). Everytime I try, I type in my password, but I always get the same error message: Adobe Acrobat Updater Certificate failed to install.
I believe this is happening because I actually inherited my Adobe programs, including the MacBook Pro the programs are installed on. The owner used to be a relative who, sadly, passed away. I thought I had changed everything to be under my name as the owner, but having never done it before it's possible I missed something? Perhaps my relative's name is still recognized as the owner?
Please help as this is wreaking havoc in many "little" ways...
Thanks.

Had the same problem. Found two updaters on the computer. Go to "applications/utilities/adobe utilities". Threw away the folder "Adobe Updater5". Ran the "Adobe Updater6/Adobe Updater.app". Problem gone.

I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in

I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?

For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
See:
http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Be well...

I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio

I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?

For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
See:
http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Be well...

I have paid my subscription for Adobe Acrobat Pro but can not install it- I always get an error message -also I did not receive any instalation code...

I have paid my subscription for Adobe Acrobat Pro but can not install it… I always get an error message …also I did not receive any instalation code...

With the subscription you sign in with your Adobe ID that you used to order the subscription. By installation code, I assume you mean serial number. You do not get one with the subscription, but use your Adobe ID.

Adobe Acrobat Updater Certificate failed to install.

Adobe Acrobat Updater Certificate failed to install. I am running Mac OS X 10.6.3 on a MacBook Pro. What can I do to get it to install this update?

hi
You can go to the location applications/utilities/adobe utilities.
Here you will find an application called as the Adobe Updater6/Adobe Updater.app try running one of them would definitely install the updates on your system.
thanks regard
anup

Bought new Adobe Acrobat Pro XI tried to install but got message installer encountered an error that caused installation to fail

Bought new Adobe Acrobat Pro XI tried to install but got message installer encountered an error that caused installation to fail, can anyone help with this? I am stuck.

Hello Joe,
did you purchase your product from these firms like Amazon? If yes, this is not a serial number, only a code with which you can request a serial number from Adobe. Please have a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number.
Hans-Günter

ADOBE Acrobat Pro 9 Pro - Says Upgraded Version but did not purchase as upgrade

I just installed a brand new supposedly unopened ADOBE Acrobat 9 Pro. I installed it with serial number but now it says that the serial number I entered indicates it is for an upgrade version of ADOBE Acrobat 9 Pro. The sales ad said nothing about an upgrade and needing prior version serial number and neither does not box itself. I can't find a phone number for customer service. This follow a previous installation of the trial of ADOBE Acrobat 11 but first time using I was adding comments to review a 50 page document and whole thing was lost. Help!?

To be very clear, Adobe hasn't sold licenses either for new installations or upgrades to Acrobat 9 in a number of years and it is most highly unlikely that you made this purchase through an authorized Adobe reseller. Adobe Customer Support cannot assist you with this. You need to go back to whoever sold this to you. When purchasing licenses for old, out-of-date versions of software and/or from non-authorized resellers, buyer beware! There are quite a few pirates and scammers out there, especially on eBay and even as third party resellers via Amazon!
- Dov

After installing Firefox Synch. Adobe Acrobat hangs. Remove and is okay. Reinstall, Acrobat hangs. Any suggestions?

I installed Firefox Synch on two Macintoshes, an iMac and a MacBook Pro, both running Lion OS. Running Firefox 7.0.1 and Adobe Acrobat Pro 9.4.6. Synching works fine, but on the MacBook Pro, now Acrobat hangs doing simple chores. Okay again if I remove Synch and problem returns if I re-activate the iMac Firefox Synch. Have restarted and run disk permissions repair. Any suggestions?

Did you install the Firefox Sync extension? <br />
https://addons.mozilla.org/en-US/firefox/addon/firefox-sync/
Not needed on a Firefox 4+ version, it is a built-in feature.

Removing Adobe Acrobat reader 5.0, and installing newer 7.0.9 version

My IMAC with Panther 10.3.9 has Acrobat reader 5.0. This appears in Finder>Applications>Adobe Acrobat reader 5.0 folder. I find that the lastest version of the reader for my system is 7.0.9, per Adobe's website in the reader download section. I downloaded version 7.0.9, which appeared to have occurred without problems. When I went back to Applications>Adobe Acrobat reader 5.0 folder, the folder still indicated 5.0, not 7.0.9. Not convinced 7.0.9 was actually implemented, I moved the Adobe Acrobat 5.0 folder from Applications to Trash. And yes I emptied the trash. I then downloaded 7.0.9 from Adobe's website again. The download again appeared to have occurred correctly. There is no sign of Adobe Acrobat reader 7.0.9 in Applications, nor is the 5.0 folder there since I put it in trash. Why did I want to upgrade the reader version in the first place? Some PDF files that I tried to download wouldn't. This is the first time that I have encountered PDF files that would not download in readable format. The PDF help section of the website indicated I needed the lastest version of Acrobat reader to successfully download the PDF files. Since I did have an older version, the version upgrade was attempted. Where do I go from here?
IMAC G4 Mac OS X (10.3.9)
IMAC G4

Hello AC,
You were very close to being completely correct. The downloadreader.pkg opened by itself, but what I did not do after that was double click an icon that said Acrobat reader installer. Once I did double click that icon, additional installation activities occurred, and sure enough, Adobe Acrobat reader 7.0.9 now appears in Applications. Thanks.

Adobe Acrobat 11 will not finish installing on my iMac running 10.9.4. Any ideas?

When trying to install Adobe Acrobat 11 Pro on my iMac running 10.9.4, the install will not finish and hangs when installer indicates "running package scripts". Any ideas on how to resolve?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. The contents of the log will appear on the right. Each log message begins with a timestamp. Select the messages from the time of the last installation or update attempt. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again. Select the new messages that appear. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
☞ If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
☞ When posting a log extract, be selective. Don't post more than is requested.
☞ Please don't indiscriminately dump thousands of lines from the log into this discussion.
☞ Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. You may need to use a text editor with search and replace, such as TextEdit.

Adobe Acrobat 9 pro crashing after install

Hello,
I am running a remote desktop server on Windows 2k8 R2.   I have been using adobe acrobat 9 pro on it successfully about 6 months.   Recently, in what seemed like one night, it stopped working completely. Anytime we try to print to a file or even open a PDF, Acrobat crashes. If I open acrobat itself it opens, but as soon as i even click on a menu and without choosing anything click back to the main screen it crashes.
I have tried uninstalling and reinstalling.   I have tried removing the adobe folder from applicatoin data folders.    I haven't tried a registry cleaning yet but I have manually gone in and deleted all registy files i could find related to Adobe.
If anyone has an experience like this or any recommendations I would love to hear them.   My trial version is running out and I have tried everything I could think of.

Did you do the updates? At this point you may have to download them and install them manually. The updates are available at ftp://ftp.adobe.com/pub/adobe/acrobat/win/. Generally, they have to be installed in order with a reboot at the end.

Should Adobe Acrobat X be removed before installing version XI?

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