Should I click to unistall photoshop elements 9 even though I am trying to install it on computer?
Should I click uninstall photoshop elements 9 as the message says when I am trying to install it on my computer.
Well, if it says so, then it thinks it is there and uninstalling before reinstalling would then be normal.
Mylenium
Similar Messages
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I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?
If the code you are trying to enter has letters then you are not looking at a serial number. A serial number only contains numbers - 6 sets of 4 numbers.
Find your serial number quickly
You might be dealing with a redemption code. This is especially so if you purchased it from a store or the like.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
I can't install photoshop elements 12 even though I restarted computer and turned off firewall.
Moving this discussion to the Downloading, Installing, Setting up forum.
Surgeon21 do you receive any specific errors when trying to install Photoshop Elements 12? Also which operating system are you using? -
How do I activate Photoshop Elements 10 even though the latest version is version 12.
I have an unused key for Photoshop Elements 10 that I want to use.
if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
and activate with your serial number.
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com -
Installed Photoshop Elements 13 on old computer in December, old computer crashed this week so had to purchase new computer. Attempted to install and received the following error message: The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit. What now???
Try Warning: "Adobe Genuine Software Validation Failure..." | Windows
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I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these? I saw a reply however, it was not my name and assumed it was for someone else. Now timed out. Can UI still have help on this matter please?
If you registered PSE before, go to the main page of adobe.com, sign in and go to your account and you should find the serial number there in your purchases.
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photoshop elements 13 and premiere 13 purchased, downloaded and installed... but wont OPEN/LAUNCH.. HELLP!!?
Hello
My "os" is windows 8.1
When I clicked on the PHOTOSHOP 13 executable the photo editor popped up
along with an install option. Then I clicked install and then a update
failed message popped up. (I've attached a screen shot photo of that) Then
I clicked on error log and a "please quit and try again error code" message
popped up. (I've also attached a screen shot photo of that as well) so
after all that I closed everything and restarted my computer and clicked on
the PHOTOSHOP 13 executable again and it went straight to the photo editor
not the welcome screen (where I can choose either organizer or photo
editor)... why isn't there a welcome screen like before?
When I clicked on the executable for PREMIERE 13 there was two executable
options.. one that was labeled (PREMIERE 13 exe) and another that was
labeled just (PREMIERE exe) without the "13" so first I clicked on PREMIERE
13 exe and it took me to the welcome screen so then I clicked on video
editor the new project but nothing happened. ... the loading bar moves then
stops. So after that I closed it and went back to click the PREMIERE exe
and it took me straight to the video editor, again no welcome screen (were
i can choose either organizer or video editor) just like the photoshop....
so in the end I am able to click on the executable options for both
photoshop 13 and premiere and it takes me straight to the editor but
without the welcome screen...
Clicking on the shortcut icons on my desk top still won't launch though....
So does this mean it's working because clicking on the executable options
takes me straight to the editor? Or is something still not right because
the program won't open/launch when i click on the desktop shortcuts and
welcome screen won't pop up when clicking on executable options?
Thank you so much for replying I really appreciate it -
Just bought Photoshop Elements 13...I'm trying to make a slideshow but can't figure out how to alter duration time that the slide is on the screen. They presently move from one to another way too quickly...also need a different pan and zoom option. Where are all the options I had in PS10? Also...Can I burn this to a DVD?
The changes have brought improvements but also drawbacks compared with the old slideshow editor.
The templates are now fairly fixed but I find the “Classic Dark” gives reasonable results with some panning and you can click the audio button and browse you PC for any track. Unfortunately there are only three speed choices linked to the music track. The improvement for most people is that you can now export to your hard drive at 720p or 1080p and upload to sites like YouTube and Vimeo. -
I am currently in my free trial of photoshop elements. I would like to purchase but Im using a computer now that i will not be using in a few months. How would I get that to transfer over? Thanks,
Hi Jtomanek,
Open the Editor on your old PC and on the menu bar click Help and Deactivate or Sign out.
Thanks & Regards,
Sanjeeta -
Is there an instruction sheet detailing how to install Photoshop Elements 13 (from a DVD disk), on a Windows 8.1 computer, and if so, where do I find it?
Googled for an instruction sheet. Got the following.
https://helpx.adobe.com/photoshop-elements/getting-started/install-pse.html
and
https;//helpx.adobe.com/photoshop-elements/kb/photoshop-elements-installation-errors.html
(Don't know why the second one didn't turn into a link, that's the url that printed out at the bottom of the page)
In any case it doesn't matter. I returned it to the store where I bought it.
Rule #1; Don't use a product if the people who produce that product (software, hardware, etc.) don't properly support it.
User forums and\or chat lines, are useful and may help. But! They do not constitute proper support (not for installation purposes anyway). -
we purchased photoshop elements thru amazon.ca.when we try to install it wants a 24 digit serial # and none of the #s we have matches what is asked for can anyone help?
Find your serial number quickly
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hello i cannot update elements 12, i get this message:
Adobe Premiere Elements 12.1 update
There was an error installing this update. Please quit and try again later. Error Code: U44M1P2003
Adobe Photoshop Elements 12.1 update
There was an error installing this update. Please quit and try again later. Error Code: U44M1P2003Update 12.1 installation errors | Photoshop Elements, Premiere Elements
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when i try to install my copy of photoshop elements 1.0.1 , get the answer to install internet explorer 4.0 or more, but i use the firefox browser. by the way, the internet explorer installation was not successful with my windows 8. What can I do?
Photoshop Elements 1.0.1 seems like very old software 2001 I believe. Try asking in the Elements maybe someone there will be able to answer your question. Photoshop Elements
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Photoshop elements quit working, I uninstalled it, tried to re-install using the cd, but getting error, any other way to re-install it without the disk ?
Yes.
Download Photoshop Elements products | 13, 12, 11, 10
However, the real issue is why the program is not working. Did you install anything recently?
When you tried to re-install from the disk, did you shut off the antivirus program temporarily?
Have you tried a system restore to a point in time when the program was working properly? -
I have bought 2 days ago a version 32bits of Photoshop Elements, I downloaded it but I cannot succeed installing it, because my OS is still Win XP. I cannot find how to be payed back. There is no mail address where to write. What's wrong ?
En Français : Adobe affirme rembourser un achat dans les 30 jours ; je ne trouve aucun moyen pour les contacter directement (pas d'adresse mail). Qu'est-ce qui m'a échappé ? Ca fait 1heure que je tourne sur le site...Cliquez ici et choisissez les commandes et les retours
Sélectionnez un type de problème:
Retour d'un produit acheté auprès d'Adobe
Cliquez ici
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