Shuffle with Dell laptop/Windows XP not recognizing in Itunes
We just got a 1 GB Shuffle. We already had a Mini and a Nano that successfully connected to Itunes on our Dell Inspiron laptop running Windows XP. However, the Shuffle doesn't show up. When connected to any of the USB ports (and we also have an external multi-USB port) it shows up as an F: Drive but not within Itunes. I tried all the troubleshooting including re-installing Itunes, the updater, deleting Temp files, etc. I've seen here that it might need either a USB extension cable, OR downgrade to an older version of Itunes? Thanks in advance for any advice.
3rd generation iPods use Firewire and they are not USB compatible. Get a PCI firewire card, insert it into the computer and enjoy the convenience of the superior connection.
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My wife's brand new iphone4 (which was a replacement for a 4month-old iphone4 with home button issues) is not recognized by itunes. Every other ios device on the computer/Apple ID in question is recognized and syncs perfectly. Any suggestions?
If the new phone has already been setup, make sure the phone and iTunes are both set to the same account.
You might also have to authorize this computer for the new device under the store menu. -
Ipod recognized by windows, but not recognized on itunes
Just got a new nano today and tried it on itunes. The nano is recognized on My Computer, but not on itunes. Tried switching USB drives, running restarts, updates to the newest itunes version, restores on the ipod, even switching connecting cables, but nothing worked. Also, when I try to click on the f: drive in My computer, the entire system goes into non-responding mode. Lastly, when new ipod is plugged in, we get a pop up with a flashlight searching and the words "autoplay", like it's searching for it. All of our other ipods work great on the same computer, just not the new one. We're going to return the new one and try again with another nano.
Re: Autoplay
Plug in the iPod.
Double click My Computer.
Right click on the iPod and select Properties.
Select the Autoplay tab.
In the drop down box, select "Mixed Content".
Choose "Select an action to perform"
and also select "Take no action".
Re: Not visible in iTunes
Apparently there can be numerous reason for this, e.g.
[Faulty iTunes installation]
http://docs.info.apple.com/article.html?artnum=93716
[XP confusing Ipod with network drives]
http://docs.info.apple.com/article.html?artnum=93499
As a last resort you could try and re-format the Ipod manually and then Restore it using the Ipod Updater. I followed this advice myself when installing the Ipod for the first time, when the Ipod would not be recognized by either the Ipod Updater and hence iTunes.
The thread below gives details as to how proceed with formatting the Ipod.
http://discussions.apple.com/thread.jspa?threadID=460669 -
itunes on my mac does not any longer show my ipod classic (photo, window formated). It worked before and itunes with iphone just works fine. Any clue? Thanks.
Sorry to jump the gun, but did you connect the iPod via USB Hub on the MB Air?
If plug it into the wrong USB port, which is shared like using a USB Hub, I would suggest connecting the iPod directly to the MB Air and not via USB Hub.
But if you connect directly, have the iPod ever connect to iTunes, without problems, on this MB Air?
You got an old 4G iPod photo, based on iPod Software version 1.2.1
I mean downgrade to the iTunes version, that was working, with your iPod, but try the right USB port first before downgrading iTunes, with earlier version download here.
http://support.apple.com/downloads/#itunes
Have a nice day! -
My iPod Shuffle 1st or 2nd generation is not recognized in iTunes
We have had this iPod Shuffle since Aug 2008 I believe but only recently started using it. It was working fine, but when connected to the docking station, I see the status light blick orange 3 times. No recognition in iTunes. I have restarted my computer, restarted the iPod, disconnected from the docking station and turned off and turned back on. It seems to be getting a charge as the light turns green when you turn it on. We did just get a new iPod a week ago and I don't know if that is some how confusing something. My 5yr old is not understanding why I can't put different music on for him to dance to If you can provide any help, I would appreciate it!! I have a MacBook Pro and I am assuming since my iPhone charges and other iPods, it is just an issue with this earlier shuffle and not my USB ports
Hello Jane Benstock,
Thank you for using Apple Support Communities
It sounds like the next best step to take would be to reset the iPod Shuffle.
Check out this article named Resetting iPod shuffle found here http://support.apple.com/kb/HT1655.
All the best,
Sterling -
IPhone with new MacBook Pro - phone not recognized by iTunes
So, I got a new MacBook Pro and connected my iPhone to sync it with iTunes. But the iPhone isn't being recognized.
Anyone know what steps to take to get it to recognize the phone to sync? There are no error messages. Just a phone that doesn't seem to want to sync.
I checked the phone by plugging it into another lap top, and it gets recognized right away, so I'm thinking it's related to the latest iTunes or the MacBook Pro.
Thanks!Went to the Genius Bar, The tech decised it was a bad logic board. I got a new computer to replace a week old one. After going through setting it up again, I have the same issue. System Profiler sees that an iPhone is connected, but not iTunes. I can not sync to the new MBP. At the moment, I am syncing to my old MBP, just so I have the iPhone set up as I had it.
BTW, if you go through the "iTunes does not see iPhone" suggestions and enter DFU (restore mode) your iPhone gets bricked. But it is recoverable by using a different computer. I am currently trying a NEW install of the OS on the i7, but I suspect a hardware/driver interaction problem. I have no hopes until 10.6.4 arrives in a month or so.
Larry -
Need help? Some of my Ipods are not recognized by Itunes with my Windows 8 PC. (Ipod Nano 4th gen and Ipod Nano 6th gen), but on my Windows 7 PC, they work fine. My Ipod 3rd gen and Ipod shuffle work both on Windows 8 and 7 PC's. On the non-working Ipods, the Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive letter...
any help is appreciated. Chris4sailHello there, chris4sail.
The following Knowledge Base article offers up some great step-by-step instructions on troubleshooting your iPod not being recognized in iTunes:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. I can eliminate any problems with the cable and connection.
I've stopped and started the service, and also have performed cold reboots.
Nothing seems to have helped the situation.
Help!See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
The iPod Classic uses different drivers than the Nano -
On the moment that I connect the Iphone 5 on Windows 8, it is not recognized by Itunes, but actually it appears as a usual USB cable, or as a camera. And then I can't synchronize the Iphone 5 with Itunes. So, what do i do?
Hi pedro109,
If your iPhone is recognized by the computer, but not seen by iTunes, you may need to restart the Apple Mobile Device Service, as described in this article -
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Once iTunes recognizes the iPhone you should be able to sync it with iTunes. See this article
iTunes 11 for Windows: Sync contacts, calendars, and other info with iPod, iPhone, or iPad
http://support.apple.com/kb/PH12317
Thanks for using Apple Support Communities.
Best,
Brett L -
Device not recognized in iTunes for Windows
I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
Windows XP user.
Any help will be greatly appreciated.
iPhone 4, iOS 5.1.1If might be helpful if you actually told us what the problem is.
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Trying to download PS CC on second computer (dell laptop-windows 7) but get error that I should close Bridge.exe ........................this file is not open..........I have both cs4 and cs5.1 on this laptop..............as well as the associated bridge files...........should I uninstall all of the OLD PS stuff, before attempting to install the PS CC..........................keep in mind I want to also download LR 5, after PS CC is installed correctly.
Terminate the process in task manager or turn off Minibridge in the PS prefs and restart your system.
Mylenium -
i have got an iphone 4 and i have plugged it into my windows 8 laptop using the usb cable, and a message pops up on the laptop saying usb not recognized, the iphone doesnt say its charging or anything, how do i get my laptop to recognize my phone?
Start here:
http://support.apple.com/kb/TS1538 -
PC with Windows 8 not recognizing ipod
My I-tunes will not recognize my ipod touch. My PC does see it and I've tried re-starting the device software. Any ideas?
Hello cpottier,
It sounds like your iPod is not being recognized in iTunes. I recommend the following article to help troubleshoot that:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
Thank you for using Apple Support Communities.
Take care,
Sterling -
Ipod not recognized by itunes or laptop
i have an ipod touch 4g and i can't get it to be recognized by my sony vaio laptop.
i recently got a new laptop and just finished transferring my itunes library over to it.
i went to sync my ipod, but i had endless problems with my old and new library. long story short, i reset it completely.
on my ipod, i set everything back to their old settings and whatnot, but when i went to sync it, my ipod didnt show up in my computer or itunes.
i restarted, checked for updates, and all that with amds and itunes. i followed every suggestion from apple support, troubleshoot, and ran diagnostics from itunes. the diagnostics still say that there is not an ipod found.
on its own, my ipod functions correctly and recognizes to be charged from my usb port. itunes and windows wont recognize it though
is there anything else i can do? this is really frustrating me.
thanks!- So you tried everthing here:
iOS: Device not recognized in iTunes for Windows
- Does it charge?
- Have you tried another cable?
- Try a known good compuuter.
- Reset the iPod, nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Make an appointment at the Genius Bar of an Apple store. -
I recently purchased a new laptop after my old one ceased to function. Therefore, I had lost ,my old iTunes, and my iPod is no longer authorized by a functioning computer. I downloaded the latest version of iTunes, plugged my iPod in, and tried to install the new iPod Touch software update. I got the error message that the installation had failed, and iTunes automatically ejected my iPod, leaving it in the "connect to iTunes" screen, in which it has been stuck ever since (about 9 days now). I have uninstalled and re-installed iTunes, have rebooted my computer numerous times, I have tried various holdings of the power button and home button as recommended on several help forums, etc. to no avail. I am using a Windows 7 (64-bit) system on a brand new HP Pavilion dm4 laptop with plenty of space and the newest version of iTunes installed. My iPod Touch (3G) is not being recognized by iTunes or by my laptop. I would like to, if possible, restore my iPod to original factory settings so that it can be authorized on my new laptop and will sync approrpiately. Any help anyone can provide will be immensely appreciated. Thank you.
Also, the iTunes is the version for a 64-bit Windows OS.- First I would remove and reinstall all the Apple software using the following and then restoring the ipOd.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Next see if manually placing the iPOd in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Next try another computer/cable to help determine if you have a computer or iPod problem.
- If the other computer works and yours does not see:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
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