Since downloading 34.0.5 my home page populates at startup as well as a Mozilla What's New Page. It is not in my preferences but I can't stop it. Ideas?
I have also noticed that in another browser, my homepage preference disappears after every shutdown so I am assuming these are related since both happened after downloading 34.0.5. Any help is appreciated. Don't tell me to check my homepage preferences because that is not it.
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics
Name Firefox
Version 34.0.5
Update History
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
Profile Folder
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Multiprocess Windows 0/1
Crash Reports for the Last 3 Days
Report ID Submitted
All Crash Reports
Extensions
Name Version Enabled ID
Flashblock 1.5.18 true {3d7eb24f-2740-49df-8937-200b1cc08f8a}
TelevisionFanatic 6.83.5.49220 true [email protected]
WebEx Productivity Tools 2.0 true [email protected]
Graphics
Adapter Description Intel(R) HD Graphics Family
Adapter Description (GPU #2) NVIDIA NVS 4200M
Adapter Drivers igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Adapter Drivers (GPU #2) nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM Unknown
Adapter RAM (GPU #2) 1024
Device ID 0x0126
Device ID (GPU #2) 0x1057
Direct2D Enabled true
DirectWrite Enabled true (6.2.9200.16571)
Driver Date 9-26-2011
Driver Date (GPU #2) 1-10-2013
Driver Version 8.15.10.2538
Driver Version (GPU #2) 9.18.13.1100
GPU #2 Active false
GPU Accelerated Windows 1/1 Direct3D 11 (OMTC)
Subsys ID 21d017aa
Subsys ID (GPU #2) 21d017aa
Vendor ID 0x8086
Vendor ID (GPU #2) 0x10de
WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote true
AzureCanvasBackend direct2d
AzureContentBackend direct2d
AzureFallbackCanvasBackend cairo
AzureSkiaAccelerated 0
Important Modified Preferences
Name Value accessibility.typeaheadfind.flashBar 0
browser.cache.disk.capacity 358400
browser.cache.disk.smart_size_cached_value 665600
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.frecency_experiment 1
browser.places.importBookmarksHTML false
browser.places.smartBookmarksVersion 7
browser.privatebrowsing.autostart true
browser.search.useDBForOrder true
browser.sessionstore.upgradeBackup.latestBuildID 20140923175406
browser.startup.homepage http://wwwin.cisco.com/
browser.startup.homepage_override.buildID 20141126041045
browser.startup.homepage_override.mstone 34.0.5
browser.urlbar.autocomplete.enabled false
dom.disable_open_during_load false
dom.mozApps.used true
extensions.lastAppVersion 34.0.5
font.internaluseonly.changed true
gfx.direct3d.last_used_feature_level_idx 0
gfx.direct3d.prefer_10_1 true
media.gmp-gmpopenh264.lastUpdate 1414789556
media.gmp-gmpopenh264.version 1.1
media.gmp-manager.lastCheck 1418519992
network.cookie.prefsMigrated true
places.database.lastMaintenance 1418572397
places.history.expiration.transient_current_max_pages 104314
plugin.disable_full_page_plugin_for_types application/pdf
plugin.importedState true
plugin.state.npdeployjava 0
print.printer_Brother_MFC-J5910DW_Printer.print_bgcolor false
print.printer_Brother_MFC-J5910DW_Printer.print_bgimages false
print.printer_Brother_MFC-J5910DW_Printer.print_colorspace
print.printer_Brother_MFC-J5910DW_Printer.print_command
print.printer_Brother_MFC-J5910DW_Printer.print_downloadfonts false
print.printer_Brother_MFC-J5910DW_Printer.print_duplex -870317900
print.printer_Brother_MFC-J5910DW_Printer.print_edge_bottom 0
print.printer_Brother_MFC-J5910DW_Printer.print_edge_left 0
print.printer_Brother_MFC-J5910DW_Printer.print_edge_right 0
print.printer_Brother_MFC-J5910DW_Printer.print_edge_top 0
print.printer_Brother_MFC-J5910DW_Printer.print_evenpages true
print.printer_Brother_MFC-J5910DW_Printer.print_footercenter
print.printer_Brother_MFC-J5910DW_Printer.print_footerleft &PT
print.printer_Brother_MFC-J5910DW_Printer.print_footerright &D
print.printer_Brother_MFC-J5910DW_Printer.print_headercenter
print.printer_Brother_MFC-J5910DW_Printer.print_headerleft &T
print.printer_Brother_MFC-J5910DW_Printer.print_headerright &U
print.printer_Brother_MFC-J5910DW_Printer.print_in_color true
print.printer_Brother_MFC-J5910DW_Printer.print_margin_bottom 0.5
print.printer_Brother_MFC-J5910DW_Printer.print_margin_left 0.5
print.printer_Brother_MFC-J5910DW_Printer.print_margin_right 0.5
print.printer_Brother_MFC-J5910DW_Printer.print_margin_top 0.5
print.printer_Brother_MFC-J5910DW_Printer.print_oddpages true
print.printer_Brother_MFC-J5910DW_Printer.print_orientation 0
print.printer_Brother_MFC-J5910DW_Printer.print_page_delay 50
print.printer_Brother_MFC-J5910DW_Printer.print_paper_data 1
print.printer_Brother_MFC-J5910DW_Printer.print_paper_height 11.00
print.printer_Brother_MFC-J5910DW_Printer.print_paper_name
print.printer_Brother_MFC-J5910DW_Printer.print_paper_size_type 0
print.printer_Brother_MFC-J5910DW_Printer.print_paper_size_unit 0
print.printer_Brother_MFC-J5910DW_Printer.print_paper_width 8.50
print.printer_Brother_MFC-J5910DW_Printer.print_plex_name
print.printer_Brother_MFC-J5910DW_Printer.print_resolution 299621920
print.printer_Brother_MFC-J5910DW_Printer.print_resolution_name
print.printer_Brother_MFC-J5910DW_Printer.print_reversed false
print.printer_Brother_MFC-J5910DW_Printer.print_scaling 1.00
print.printer_Brother_MFC-J5910DW_Printer.print_shrink_to_fit true
print.printer_Brother_MFC-J5910DW_Printer.print_to_file false
print.printer_Brother_MFC-J5910DW_Printer.print_unwriteable_margin_bottom 0
print.printer_Brother_MFC-J5910DW_Printer.print_unwriteable_margin_left 0
print.printer_Brother_MFC-J5910DW_Printer.print_unwriteable_margin_right 0
print.printer_Brother_MFC-J5910DW_Printer.print_unwriteable_margin_top 0
print.printer_PaperPort_Image_Printer.print_bgcolor false
print.printer_PaperPort_Image_Printer.print_bgimages false
print.printer_PaperPort_Image_Printer.print_colorspace
print.printer_PaperPort_Image_Printer.print_command
print.printer_PaperPort_Image_Printer.print_downloadfonts false
print.printer_PaperPort_Image_Printer.print_duplex -870317900
print.printer_PaperPort_Image_Printer.print_edge_bottom 0
print.printer_PaperPort_Image_Printer.print_edge_left 0
print.printer_PaperPort_Image_Printer.print_edge_right 0
print.printer_PaperPort_Image_Printer.print_edge_top 0
print.printer_PaperPort_Image_Printer.print_evenpages true
print.printer_PaperPort_Image_Printer.print_footercenter
print.printer_PaperPort_Image_Printer.print_footerleft &PT
print.printer_PaperPort_Image_Printer.print_footerright &D
print.printer_PaperPort_Image_Printer.print_headercenter
print.printer_PaperPort_Image_Printer.print_headerleft &T
print.printer_PaperPort_Image_Printer.print_headerright &U
print.printer_PaperPort_Image_Printer.print_in_color true
print.printer_PaperPort_Image_Printer.print_margin_bottom 0.5
print.printer_PaperPort_Image_Printer.print_margin_left 0.5
print.printer_PaperPort_Image_Printer.print_margin_right 0.5
print.printer_PaperPort_Image_Printer.print_margin_top 0.5
print.printer_PaperPort_Image_Printer.print_oddpages true
print.printer_PaperPort_Image_Printer.print_orientation 0
print.printer_PaperPort_Image_Printer.print_page_delay 50
print.printer_PaperPort_Image_Printer.print_paper_data 1
print.printer_PaperPort_Image_Printer.print_paper_height 11.00
print.printer_PaperPort_Image_Printer.print_paper_name
print.printer_PaperPort_Image_Printer.print_paper_size_type 1
print.printer_PaperPort_Image_Printer.print_paper_size_unit 0
print.printer_PaperPort_Image_Printer.print_paper_width 8.50
print.printer_PaperPort_Image_Printer.print_plex_name
print.printer_PaperPort_Image_Printer.print_resolution 299621920
print.printer_PaperPort_Image_Printer.print_resolution_name
print.printer_PaperPort_Image_Printer.print_reversed false
print.printer_PaperPort_Image_Printer.print_scaling 1.00
print.printer_PaperPort_Image_Printer.print_shrink_to_fit true
print.printer_PaperPort_Image_Printer.print_to_file false
print.printer_PaperPort_Image_Printer.print_unwriteable_margin_bottom 0
print.printer_PaperPort_Image_Printer.print_unwriteable_margin_left 0
print.printer_PaperPort_Image_Printer.print_unwriteable_margin_right 0
print.printer_PaperPort_Image_Printer.print_unwriteable_margin_top 0
privacy.sanitize.migrateFx3Prefs true
security.warn_viewing_mixed false
storage.vacuum.last.index 1
storage.vacuum.last.places.sqlite 1417898902
Important Locked Preferences
Name Value
JavaScript
Incremental GC true
Accessibility
Activated false
Prevent Accessibility 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.7 4.10.7
NSS 3.17.2 Basic ECC 3.17.2 Basic ECC
NSSSMIME 3.17.2 Basic ECC 3.17.2 Basic ECC
NSSSSL 3.17.2 Basic ECC 3.17.2 Basic ECC
NSSUTIL 3.17.2 3.17.2
Experimental Features
Name ID Description
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