Since I had my computer upgraded to Windows 7 I had to re install itunes. My itunes library has disappeared and my ipod is no longer syncing music from itunes. Any ideas what I can do?

since I had my computer upgraded to Windows 7 i had to reinstall itunes. my music library disappeared and my ipod classic no lnger synces music from itunes. what can I do?

You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

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I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?

Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps and try to activate.
Still face issue , let me know

I have had Aperture since 1.0 and bought every upgrade. Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate. Any ideas what i can do, please?

I have had Aperture since version 1.0 and bought every upgrade. Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate. Any ideas what I can do, please?

The original serial number should be in the box with the installer disk.
If you cannot locate the serial number, contact Apple for a replacement serial number. You will need to provide a proof of purchase.
See: Pro Application Replacement Serial Numbers
Regards
Léonie
P.S. The menu command "Aperture > About Aperture" will show you your Aperture 3 serial number on your old mac, but not the previous serial numbers.

My computer died when I was syncing music from iTunes onto my iPad. I can reset it and get it running, but I want to get back my photos and videos. How do I get back photos and videos in recovery mode?

My computer died when I was syncing music from iTunes onto my iPad. I can reset it and get it running, but I want to get back my photos and videos. How do I get back photos and videos in recovery mode?

Clucktastic wrote:
How do I get back photos and videos in recovery mode?
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

TS1389 I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Pa

I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Paul

Sounds like you have a "damaged track" or "damaged file".
This worked for me today downloading Kendrick Lamar's new Album "good kid, m.A.A.d city".
My situation: I bought the album today for my Mac, MacBook Pro, iPad 2, and iPhone 4S devices.
Issue: One song (only on my MacBook Pro) would not play, instead display "
EX: left"
Solution: 1. Manually delete the song (giving you the error) permantly from the authorized computer.
2. Open iTunes, Click iTunes Store (left sidebar), and locate Quick Links and then click Purchased to proceed.
3. Click "Not On This Computer", find the song that wouldn't play, and re-download it again.
4. Check your Music Library for your song (Should download inside the associated album) and hit play.
EX: (Song I purchased that wouldn't play because of authorization, playing)
Enjoy!

I am renewed my cc subscription yesterday, and it works fine on my main computer, But my Second computer is telling me I need to renew my subscription, But when I go to the Adobe applications manager, my subscription isn't showing. Any idea how I can acti

I renewed my cc subscription yesterday, and it works fine on my main computer, But my Second computer is telling me I need to renew my subscription, But when I go to the Adobe applications manager, my subscription isn't showing. Any idea how I can activate my subscription on a second computer?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Hello I'm upgrading my iPhone 4S tmw to a iPhone 5c , I also have a iPad which I've used iCloud to get pics from phone to iPad, obviously if I delete my phone pics there gonna go from iPad too. Any idea what I can do please?

Hello I'm upgrading my iPhone 4S tmw to a iPhone 5c , I also have a iPad which I've used iCloud to get pics from phone to iPad, obviously if I delete my phone pics there gonna go from iPad too. Any idea what I can do please?

In addition to the very sound and useful information posted by Lawrence Finch, there is also a way to save the photos from the photo stream to the camera roll on the iPad so that even if the photo stream is turned off, the photos will remain on the iPad.
Launch the photos app and them open the Photo Stream album. Select every photo that you want to save by tapping on them, then tap in the action/sharing icon and select - Save to Camera Roll.
Having said that, the information that Lawrence shared with you is very important and the instructions in both articles are very useful. Make use of them.

Time Machine will not let me restore from backups after June, 2013. I can see the files on the external hard drive but Time Machine skips all of them and goes back to June, 2013. Does anyone have any idea what the problem is?

Time Machine will not let me restore from backups after June, 2013. I can see the files on the external hard drive but Time Machine skips all of them and goes back to June, 2013. Does anyone have any idea what the problem is?

rtilghman wrote:
telling me to buy a new router is NOT a solution.
And why not? Apple is selling these things like BigMacs. They can't make enough of them. You've been suffering since May because you refuse to get a decent router.
Can you imagine if a company that makes a refrigerator told me that I needed to upgrade my electrical system to rectify a problem with their device? What kind of response IS that?!?!
What if the problem with their device is that it requires a new-fangled "grounded" outlet and your circa 1890 house doesn't have grounded outlets. Would you refuse to purchase a $ 25 adapter on principle?

I'm trying to sync a new i phone to i tunes. I get message that says cannot be used because the apple mobile device service is not started. Any idea what I can do to solve this issue?

I'm trying to sync a new iphone into i tunes. I'm getting a message that says that this iphone cannot be used because the apple mobile device service is not started. Any idea what I can do to solve this issue?

See Here...
AMDS for Windows
http://support.apple.com/kb/TS1567
AMDS for Mac
http://support.apple.com/kb/ht1747

Hi! I've just installed mountain lion and I find one of the programs I need for my work is crashing all the time. any ideas what i can do?

hi! I've just installed mountain lion and I find one of the programs I need for my work is crashing all the time. any ideas what i can do?

Ah!
Factuur Bright x
part of errors:
Process:         Factuur Bright X [1476]
Path:            /Applications/Factuur Bright X/Factuur Bright X.app/Contents/MacOS/Factuur Bright X
Identifier:      ???
Version:         ??? (2.0.0b20)
Code Type:       X86 (Native)
Parent Process: launchd [184]
User ID:         501
Date/Time:       2013-07-10 22:35:39.180 +0200
OS Version:      Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report:          2118 sec
Crashes Since Last Report:           1
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      47D641A2-4625-7590-369C-8BAFE1439551
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000010

My mac air is re-starting several times during the day, anyone have any idea what I can do to fixed it

My mac air is re-starting several times during the day, anyone have any idea what I can do to fixed it?

I was having this problem while still using Mavericks -- it started after a Mavericks update last spring. During the initial Yosemite beta runs over the summer, it seemed to be fixed, but after the official launch in October, I had all sorts of problems keeping connected. Its gotten a little better, but still happens to at least one of my devices every day. Weird that we still cannot figure out why the connection keeps dropping on some devices, but not others, and then the next day, one of the devices that didn't disconnect the previous day will disconnect, but the ones that did disconnect, stay connected. It's just sloppy, poorly written software for technology that isn't working the way it should. If you turn off Continuity and Handoff on all your devices, you will probably see that everything stays connected. With those turned off on all devices, TC stayed connected to everything for over a month. The day I turned Continuity back on, all the problems started again. It had something to do with the bluetooth version being used, the wifi routine, and Apple's AirPlay technology not quite getting along with each other.

I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs and when I eject the phone they are not on the phone.

I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs, delete or anything and when I eject the phone they are not on the phone. I tried to re-add the songs and it says it can't add songs because they've already been added. So HOW can I get the songs to actually ADD to my phone to where I can listen to them? It's like they're stuck in Sync limbo or something! Any help would be greatly appreciated.

I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

HT1725 I can no longer download music from itunes store. Happened when I was Downloading from songs dragged from itunes store to a playlist. I tried to downloaad more than one at a time. The download stopped. Now I can not download at all.

I can no longer download music from itunes store. It happened when I was trying to download songs dragged into a playlist. I tried to download more than one at a time. It stopped. Now I cant download at all. Even rebooted my machine.

OK thanks I will try that. I just don't understand why I still can't download new videos as I've deleted the software I installed and I've changed my camera settings back to what they were before when I could download into iPhoto. I perhaps should have mentioned it's iPhoto '08 version 7.1.5. Is there any way of putting iPhoto back as the "default download and view" programme?
It could be as simple as longer (larger) videos - iPhoto does not always handle larger video files well
Is there any way of putting iPhoto back as the "default download and view" programme?
iPhoto is not a download and view program - it is a photo management database program that imports photos - Image Capture is a download program - Preview is a view program
The default program to download your photos is set in the preference panel of either iPhoto or image capture
LN

HT4759 I just updated my iPad to the new ios and now it won't let me use iCloud. I have been in my settings and it says I need to agree to the new t&c's but when I click to do it my device freezes. Any Idea what I can do as I can't download new app either

I just updated my iPad to the new ios and now it won't let me use iCloud. I have been in my settings and it says I need to agree to the new t&c's but when I click to do it my device freezes. Any Idea what I can do as I can't download new app either

Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
Maybe it's time to buy yourself a new iPod Touch.

HT5035 I had $8 from a gift card in my acct then redeemed the number from a second gift car of $30. The $8 disappeared and now there's only $30 rather than $38? Any ideas?

I had $8 from a gift card in my acct then redeemed the number from a second gift car of $30. The $8 disappeared and now there's only $30 rather than $38? Any ideas?

Good advice

Since I had my computer upgraded to Windows 7 I had to re install itunes. My itunes library has disappeared and my ipod is no longer syncing music from itunes. Any ideas what I can do?

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