Since Sept 15, 2013 I cannot send emails, but I can send them

Question

I am on a Norwegian cargo ship off the coast of Norway. It has Wi-Fi, but I cannot send emails using my iPad. I understand that Verizon has had big problems recently. I cannot phone Verizon for advice, and if the problem is Verizon's fault, I do not want to change my settings. Can anyone advise me how to fix the problem? Very frustrating and I have not been able to reach technical support using my Safari browser.
Sincerely, W. E. Howard

Answer 1

viafax999 wrote:
Billhoward wrote:
I am on a Norwegian cargo ship off the coast of Norway. It has Wi-Fi, but I cannot send emails using my iPad. I understand that Verizon has had big problems recently. I cannot phone Verizon for advice, and if the problem is Verizon's fault, I do not want to change my settings. Can anyone advise me how to fix the problem? Very frustrating and I have not been able to reach technical support using my Safari browser.
Sincerely, W. E. Howard
Not sure where the previous poster's setting come from but certainly are different to what I use also I have to ssume you are using some form of mail client as using web mail should be no different wherver you are in the world.
Incoming server - incoming.verizon.net
outgoing server - outgoing.verizon.net
login information - your userid and password for your email account
More settings
outgoing server - outgoing server (smtp) check requires authentication
use same settings as incoming mail server for security
Advanced - incoming server (pop3) port 110
outgoing server (smtp)  port 587
I would guess that your issue is probably the outgoing server port.  If you have it set to 25 it will work when you are connected to a verizon network otherwise the mail will get rejected for reason relaying.
EDIT
Ah I see where previous poster got his setting, they are on the page he referenced, interesting that it mentions DSL on there.  I am a FIOS user.  Can't believe there are any difference in mail setting between FIOS and DSL but maybe, 
I took my mail setting out of my Outlook email client properties and they have been working fine for years.
As to changing setting you need to bear in mind.  Settings that are used on devices that are not attached to Verizon's network WILL work when the device ias attached to the VZ network.
The reverse is not necessarily true.
The settings mentioned by you are the very old settings.  They were changed at least a couple years ago.  The latest ones are as mentioned by Jumpin68ny for VERIZON email (DSL AND FIOS included) where a third party such as Yahoo is not used.
Mail server settings
Incoming mail server (POP3): pop.verizon.net
Incoming Server Port Numbers: 995
Outgoing mail server (SMTP): smtp.verizon.net
Outgoing Server Port Numbers: 465  Why is this important?
Your Verizon Online user name
Your Verizon Online password
Make sure "This server requires a secure connection (SSL)" is checked.
Also make sure when using these SSL servers that the password is normal (in the clear).
See http://verizon.com/emailsettings