Since updating to iOS 6 many of my apps are crashing
Since I have updated my iPhone 4s to iOS 6, 6.0.1 and now to the latest, I have noticed that a few of my applications are generating errors.
Typically they are EXC_BAD_ACCESS(blah)
KERN_INVALID_ADDRESS at address
Some applications I cannot even open any longer.
What gives? What changed in iOS 6 that would have caused such a change in state for my device? It could be that the applications are just faulty and that I happen to have just a bad batch. Also, it could be that they were faulty prior to this too - actually I never looked at the error data before. It was not until I could not open an application, Skylanders Lost Island, that I went searching there, and found a few other programs faulting.
Perhaps the new iOS just better exposed flaws in their programming.
I have tried hard resets on the device where I have deleted all the applications are restored data. But that has not corrected the data. I have tried restoring factory defaults as well. None of this has corrected the problem.
Is there anything that can be done from the user level to resolve these types of issues? Or is my only recourse with the developer of the apps?
Also, what happens with crash data when it is submitted?
Thank you.
Dan
i too had the similar problem after updating my iphone 4 to IOS6. Few of my contacts are missing. But it is shown in another app "Groups" which i had used to group my contacts. Now i am accessing the missed contacts through this app. Anyone could help me to restore or transfer these missed contacts from groups to my "Phone Contacts"? i havent sync my contacts to my computer or cloud.
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Since updating to iOS 6.0.1, email app will not open and other problems.
Help! Since updating my phone to iOS 6.0.1, my email app will not open, my email/contacts/calendar settings will not open, my touchscreen is unresponsive, my battery is draining in two hours time, and my delete button only works one letter at a time (can't hold down to delete easily). I've done a soft reset and I've restored twice to no avail. This is a MAJOR problem! I'm not wanting to pay for the apple care since this may result in upgrading to the iPhone 5 (last option) and the closest apple store is an hour and a half from me.
This seems to be a common problem.
I am suffering too!
It would seem to be very shoddy from apple to allow such problems.
Not the first issue since upgrade to iOS 6.....think home button problems.
Has anybody got news of a fix? -
How come since updating to ios 6.1.2 AOL emails are not being pushed?
Since updating the only way my iphone 4s receives emails is by manually checking. How do I fix this???
try deleting the account and re-adding it.
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I updated from 10.8.1 to 10.8.2 and after restarting lots of apps just crash immediately upon opening, including:
iPhoto
Chrome
Eclipse
PgAdmin
MS Office
Pandora
etc the list goes on and on.
Apps that work:
Safari
Mail
FireFox
iTunes
Calendar
App Store
Is anyone else having this type of problem? How do I go back to 10.8.1?
All give this type of detail in the error:
Process: iPhoto [1233]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 7.1.5 (7.1.5)
Build Info: iPhotoProject-3780000~2
Code Type: X86 (Native)
Parent Process: launchd [236]
User ID: 501
Date/Time: 2012-10-05 18:29:44.538 -0400
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 3440 sec
Crashes Since Last Report: 991
Per-App Crashes Since Last Report: 6
Anonymous UUID: 59238F41-37A1-8905-7CD6-10CE75C4B089
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7ffffcI have the same problem as abudya. When I try to launch iTunes, it crashes right away. I get a message saying "iTunes quit unexpectantly" I will post the entire message below. I restarted the computer in safe mode, and tried to launch iTunes. It did not open. I restarted the Mac in normal function, and iTunes still didn't work.
Can you help?
My Mac is: Mac OS X 10.6.8
Thanks,
Hudson37
When iTunes crashes, the following message appears:
Process: iTunes [153]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.7 (10.7)
Build Info: iTunes-10702101~1
Code Type: X86 (Native)
Parent Process: launchd [108]
Date/Time: 2012-10-27 18:51:56.111 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 64476 sec
Crashes Since Last Report: 83
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: 608A7407-38EB-4FF6-B62A-39D54B1900FF
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x014fcc5a __kill + 10
1 libSystem.B.dylib 0x014fcc4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x0158f5a5 raise + 26
3 libSystem.B.dylib 0x015a56e4 abort + 93
4 libSystem.B.dylib 0x014a2575 free + 129
5 com.apple.security 0x01e23b11 Security::CssmDbAttributeData::deleteValues(Security::Allocator&) + 51
6 com.apple.security 0x01e23a9c Security::CssmAutoDbRecordAttributeData::clear() + 44
7 com.apple.security 0x01e23a56 Security::CssmAutoDbRecordAttributeData::~CssmAutoDbRecordAttributeData() + 18
8 com.apple.security 0x01e31154 Security::KeychainCore::KeychainImpl::makePrimaryKey(unsigned int, Security::CssmClient::DbUniqueRecord&) + 254
9 com.apple.security 0x01e30f0f Security::KeychainCore::KeychainImpl::item(unsigned int, Security::CssmClient::DbUniqueRecord&) + 87
10 com.apple.security 0x01e26989 Security::KeychainCore::KCCursorImpl::next(Security::KeychainCore::Item&) + 1261
11 com.apple.security 0x01e67fde SecKeychainSearchCopyNext + 96
12 com.apple.iTunes 0x00009b7b 0x1000 + 35707
13 com.apple.iTunes 0x000093fd 0x1000 + 33789
14 com.apple.iTunes 0x00008e9b 0x1000 + 32411
15 com.apple.iTunes 0x00008956 0x1000 + 31062
16 com.apple.iTunes 0x000088f7 0x1000 + 30967
17 com.apple.iTunes 0x00008867 0x1000 + 30823
18 com.apple.Foundation 0x028b3db3 _nsnote_callback + 176
19 com.apple.CoreFoundation 0x03c04763 __CFXNotificationPost + 947
20 com.apple.CoreFoundation 0x03c0416a _CFXNotificationPostNotification + 186
21 com.apple.Foundation 0x028a8c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
22 com.apple.Foundation 0x028b605d -[NSNotificationCenter postNotificationName:object:] + 56
23 com.apple.AppKit 0x03e5c511 -[NSApplication finishLaunching] + 493
24 com.apple.AppKit 0x03e5bf0d -[NSApplication run] + 79
25 com.apple.iTunes 0x00003caf 0x1000 + 11439
26 com.apple.iTunes 0x00003af9 0x1000 + 11001
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x014c2382 kevent + 10
1 libSystem.B.dylib 0x014c2a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x014c1f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x014c1cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x014c1781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x014c15c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x014c1412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x014c19a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x014c15c6 start_wqthread + 30
Thread 3:
0 com.apple.CoreFP 0x1e1c2d53 fdjkDSAFjklaf2s + 593011
1 com.apple.CoreFP 0x1e09f3d3 WIn9UJ86JKdV4dM + 586419
2 libSystem.B.dylib 0x014ba300 pthread_once + 82
3 com.apple.CoreFP 0x1eb04ca4 YlCJ3lg + 9085780
4 com.apple.CoreFP 0x1e010d2a WIn9UJ86JKdV4dM + 3082
5 com.apple.iTunes 0x00b03bf1 0x1000 + 11545585
6 com.apple.iTunes 0x00b0558c 0x1000 + 11552140
7 com.apple.iTunes 0x00b9be0c 0x1000 + 12168716
8 com.apple.iTunes 0x0000821a 0x1000 + 29210
9 com.apple.iTunes 0x00008124 0x1000 + 28964
10 com.apple.iTunes 0x009233b7 0x1000 + 9577399
11 libSystem.B.dylib 0x014c9259 _pthread_start + 345
12 libSystem.B.dylib 0x014c90de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x015a5693 ecx: 0xbffff02c edx: 0x014fcc5a
edi: 0x0b6c7000 esi: 0x00000002 ebp: 0xbffff048 esp: 0xbffff02c
ss: 0x0000001f efl: 0x00000286 eip: 0x014fcc5a cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0158f58b
Binary Images:
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0x677f000 - 0x682bfe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x6890000 - 0x68d4fe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x68fb000 - 0x69c6fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x6a25000 - 0x6aa5feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x6ad9000 - 0x6b0cff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE. -
Just updated to iOS 8.2. Settings app still crashes when attempting to manage music storage.
Thanks for your reply. Any suggestions for ways to fix this? If I've already updated using my phone, am I just screwed?
-
Many of my app are crashing....if I restore to original settings will this solve the problem? I've synced with my desktop computer.....so, after "restore" I can then sync and reinstall without loosing stuff?
If it's happening on all the apps that you've downloaded from the App Store, but not the Apple built-in ones, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
If it's happening on all apps then try closing them all completely and then see if they work when you re-open them : from the home screen (i.e.not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
sir since update of ios 8.1.2 i got serious battery problem on 3g 4.30 hrs my battery gets low and sometimes serious net probelms please give an update for this issue its not alone me my friends too getting many problem commonly battery problem please can this be resolved
its not related to any hardware because last year april i got replacement new phone from apple and i maintained it well...!Probably apps running in the background are causing this, sometimes Mail get's stuck connecting to the mail server, or some social media app like Facebook can also be a reason for prolonged background activity.
Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
If this does not help, setting it up as new device would be the next step:
How to erase your iOS device and then set it up as a new device or restore it from backups
Also take a look at these tips to prolong the battery life again:
http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain -
Issues with wifi since updating to iOS 6 on iPad 3.
I'm having wifi issues since updating to iOS 6 on my iPad 3. I can't access certain sites and get error messages such as 'servor can't connect' and 'request timed out.' Although some sites work fine. I can't access apps which require internet such as facebook, iMessenger, face time and games which need internet access. I can't use iTunes or App store and get the message 'can't connect to iTunes try again.' All these problems started after I updated to iOS 6. I found that the iPad works fine at another location on a different wifi but not at home. The home internet is not the issue as laptops, phones and iPad 1 and 2 all work fine on the internet here. I took my iPad to the apple store with no help and no useful advice so came back again and they offered me a hardware swap which I took. I now have the new iPad but the issue still remains. I have tried everything and I have done everything that has been suggested. Some things I have done are reset network settings, reset all settings, changed wifi dns, changed HTTP proxy to auto, closed all apps and re-opened, fully shut down the iPad, turned off the wifi router and restored the iPad several times. I have searched for help and advice and found that there are many complaints about iOS 6 on the iPad 3 when it comes to wifi. What else is there for me to do to fix this problem? I can't use internet or apps that require internet, basically my iPad is of no use at the moment. Do I have to wait for a new software update which will address this problem?
Are you losing the connection to iTunes on the iPad or the computer? You are saying that iTunes is updated. Of course iTunes is updated when you update the iOS software. That's a no brainer.
If you mean that iTunes is updated on the computer, that has absolutely nothing whatsoever to do with downloading and updating apps on the iPad itself so changing the date on the iPad, signing in and out of the stores on the iPad .... Doing any of that on the iPad would have nothing to do with iTunes on your computer.
If .... you have not been able to connect to the iTunes or app stores at all on the iPad - try this ...
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
If the downloads are stalled or "waiting" - try these suggestions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If you can't connect at all - you can also try rebooting your router. Unplug it from power for about 30 seconds and then plug it in again. -
Since updating to IOS 8.1 on ipad mini can't download apps from iTunes store. Apps show "waiting." Have reset to new condition with no improvement. Also turned off Wi-Fi and re-connected. Any solution? Thanks,
If you restored your iPad as new, and it still didn't help, I don't know if anything in here will help. in any event, I have posted this boilerplate of suggestions many times in the past and the suggestions in here have worked for others at one time or another. Feel free to give them a try.
1. Tap the "waiting" icon and see if you can pause it. If it does pause, then tap it again and see if it will resume. If that works, repeat the same steps for each "waiting" icon.
2. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
3. Make sure that you do not have a stalled download in iTunes - if you have a download in there that did not finish, complete that one first. If you see a downloads tab in the lower right corner, then there is a download in iTunes.
4. If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
5. You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again. Apps may also be able to be deleted in Settings>General>Usage>Storage if you cannot get the X to pop up on the icon.
6. You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
7. Reset your router. Unplug it from power for about 30 seconds and then plug it back in again. -
Cannot connect to my WIFI network since updating to IOS 7.0
Since updating to IOS 7.0, I have been unable to connect to my (or any) wifi network.
I have tried every suggestion / help from the forums / web searching.
I have tried different wifi connections (all the same - unable to connect to network).
Waited for the 7.0.3 to see if this has fixed the problem, but no..
I'm extremely frustrated and would like Apple to help.. I'm not the only person with this problem - and I haven't seen a single response from apple regarding this.
Since I am now out of the 1 year warranty - I will be pursuing this through the 'sale of goods' act in the UK if I don't receive a satisfactory response - I expect my device to last longer than a couple of years and consider the ipad broken as a result of the update...
Have been very happy with my apple devices up to this point, but loosing patience now!Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Having battery problems since updating to iOS 6 anyone else?
Ever since updating to IOS 6 my battery doesn't last the day. Any others having this issue?
Apple are working on it, many people have been having this probleme mainly on 4 an 4s. All you can do is wait for an upgrade, check this link for better battery life http://www.apple.com/batteries/iphone.html or pick up a mophie juice pack.
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Since updating the IOs platform pop up advertising is appearing everywhere how do i stop it?
Since updating the IOs platform pop up advertising is appearing everywhere how do i stop it?
You may have installed a variant of the "VSearch" ad-injection malware.
Malware is always changing to get around the defenses against it. These instructions are valid as of today, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable word, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes the word is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the word something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same word you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Dear all,
I am new to this community even though I have been a Apple user for years, so please forgive me if this question is not in the right section.
Has anyone encountered drastic shorter battery life both on iphone 5 and ipad since updating to iOS 6.1.2? I've always been happy with these two products until the update - now the battery life is considerably shorter which is extremely frustrating.
How can this problem be solved? Is there any way to go back to the previous version?
Thanks for your help.If you update using iTunes the phone is first wiped clean, then the new OS is installed, and finally the backup is restored. After this finishes if you sync your music should be restored. Music is not in the backup, because it is already on your computer and duplicating it would use up a lot of hard disk space.
An OTA update just patches what has changed; it does not disturb content. -
Since update to iOS 7, every time I open an app a pop up message telling me to connect to iTunes to use push notifications comes up. EVERY TIME! How do I make it stop???
Do you use iTunes with your iPad and if so, have you tried syncing your iPad with iTunes since you updated the iOS?
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HELP?! my iphone 4S wont let me turn my wifi on since updating to iOS 6.0.1?
i have tried clearing history and cookie and data, re-booting my phone, resetting my network setting and still nothing? as i go to the wifi tab it wont even let me turn my wifi on, so i can not try changing it to auto
also i have no signal as i am on 3 so i can not currently use my phone till the wifi is working again and this is driving me mad!
can anyone help?This is a link to the Apple support page on this issue. Have you tried all of these steps?
http://support.apple.com/kb/TS1559?viewlocale=en_US&locale=en_US
Not sure what you mean that you have no signal but are on 3. What are you trying to say?
Maybe you are looking for
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