Since upgrading Firefox, it no longer accepts URLs in the URL bar - it works if I have a bookmark, a link or from History, but not if I enter or paste a URL.
Firefox 33.0.2 on Windows 8.1 64 bit. Since upgrading Firefox, it no longer accepts URLs in the URL bar - it works if I have a bookmark, a link or from History, but not if I enter or paste a URL and hit <enter>, in which case nothing happens at all.
I have found that issue reported for Ubuntu (https://support.mozilla.org/en-US/questions/1011935?esab=a&as=aaq) but not for Windows. The solution there to change the keyboard is not feasible since it's a laptop with a built-in keyboard.
I did not have this issue with FF 28 (I finally upgraded because I was getting BSODs) and I don't have this issue with any other Browser on same platform.
Any help appreciated.
Thanks.
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
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