Single Inbox Issue with Unity Connection 8.5 and Exchange 2003

Hello Unity Gurus,
I recently upgraded our Unity server to Unity Conenction 8.5. We are pressing hard to have unified messaging. However theres always problems it seems.
We have several 2003 exchange servers, two of the exchange servers split up our organization and one has half of the users mailboxes and the other server has the remaining half. So far the only way that I can get Unified messaging is if I create two separate Unified Messaging Services one for one half, the other for the other half.
This becomes a problem since now when I create the Unified Message account I have to know what server the user is on and the problem being is that I have 700 voicemail users ill have to look up. Not only that but, if our employees move from one site to the next and if the mailbox gets moved then I imagine most likely break unified messaging for that account.
I've read the install guide for Unity connection Unified Messaging and I understand that the second option is to have Connection to search for Exchange servers via Active Directory however, when I set that up and test it via unified messaging services I get an error " searching network...failed to locate domain controller via DNS. Failed to locate an exchange 2003 server."
DNS seems to work if I create single Unified Messaging Service and use the host name that way.
Anyone have any thoughts or found a work around to this issue?
Thanks,
Dan

We have 41 exchange UM services configured in Unity Connection on 10 clusters, each one to the 2003 exchange servers.  This is the only way it will work for us, as e2k3 can not search for and find other exchange services.  For 2010, it is able to search by AD domain and site name, and we only have one connector configured on each server to the e2k10 environment.  I believe this is the way it works, and is difficult to manage but works.  Just my two cents.

Similar Messages

  • Single Inbox on Unity Connection 8.5 and Exchange 2003 SP2

    Hi,
    We have Unity Connection 8.5 (with SU2) and Exchange 2003 SP2
    We want to setup the Single Inbox feature that works well with Exchange 2007 and 2010, but my customer is running Exchange 2003 SP2.
    We met all of the requirements outlined in: http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html#wp459928
    I configure a new "Unified Messaging Services" profile for Exchange using Exchange 2003 and enabled for Single Inbox.  When I run "Test" it displays the following errors (other validation is successfully)
    The service port for IMAP is not functioning.      
    The system failed to connect to the server with a socket connection through port beatles.clubone.com:993. The error is error:0200206F:system library:connect:Connection refused. Refer to the tomcat log file for more details. If you are using secure connection, confirm that SSL is enabled on the server.
    Why is it trying to connect using IMAP, that wasn't the case when I used for Exchange 2007 or 2010 when IMAP was not enabled.
    Is there something else I'm missing for configuration with Unity Connection to support Single Inbox with Exchange 2003 SP2?
    Thank you!
    -rya

    Hi Rya,
    I just wanted to add my +5 vote for this great catch by Aaron (nice work "A")
    If you are going to upgrade to Unity Connection 8.6
    Check out this great doc from Saurabh for the refresh upgrade notes to 8.6.
    https://supportforums.cisco.com/community/netpro/collaboration-voice-video/unified-comm-application/blog/2011/08/11/checklist-before-upgrading-to-unity-connection-86
    Cheers!
    Rob
    "Show a little faith, there's magic in the night" - Springsteen

  • DRS issues with Unity Connection 7.1.5

    Hi all,
    We're having some Issues with the DRS Backup of a CUCM BE 7.1.5 System.
    System Version is 7.1.5.10000-12.
    When selecting the CUC Feature in DRS the backup fails,
    The Error I get is the following:
    Failed to initiate backup. Server [ZURCM01], component [CLM] requires component [PLATFORM] to be registered.
    When deactivating the CUC Feature the Backup runs normally.
    Any ideas how to fix this?
    Thanks for all your Help
    BR
    Alex

    Hi Alex,
    You may want to try the steps in the below defect and see if it helps you any:
    http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsw64366
    Hope that helps,
    Brad

  • Unity Connection 8.5 and Exchange 2007 UM

    Hi everyone--has anyone configured Unity Connection 8.5 with Exchange 2007 for Unified Messaging yet?  I'm having some odd issues...now every message gets a delayed delivery receipt (regular email messages).  When i followed the guide from Cisco, it didn't work...reported a 503 error when i ran the test from a user's account...
    Can anyone provide guidance?  I've only done it under Exchange 2010 (with little to no issues...).
    SJ

    I did. Initially it was only Exchange 2010, however in SU2, Exchange 2007/2003 support was activated. It is currently working flawlessly. Just make sure to apply SU2 or upgrade to 8.6 (a little extreme, but to each, their own…). SU2 works well though.
    SJ

  • Calendar sync issues with Windows XP, Treo 700p and Outlook 2003

    Hi.  I have been unable to sync my Calendar (Contacts, Tasks and Memos are fine).  I have uninstalled/reinstalled, removed versamail, provided end dates for all of my datebook entries, ran the dbscan, etc.  Here is the error I get in my log.
    Outlook Calendar synchronization aborted
     Duration: 4.1 seconds
     Outlook Calendar
     OLERR:05-0013
     OLERR:05-000F
     OLERR:0D-000E
     OLERR:0D-0004
     OLERR:0D-0001
     - Recovery Sync
     OLERR:15-0002
     OLERR:06-0001
    Thanks in advance. 
    Post relates to: Treo 700p (Verizon)

    Forgot to mention two things:
    1.  Running Palm 6.2, and
    2.  All the calendar data is on my handheld.
    Post relates to: Treo 700p (Verizon)

  • Exchange 2007 and 2010 with Unity Connection 8.6

    Hi all,
    We have unity connection 8.6 and exchange 2007 currently in place and runnign fine. I am ready to start migrating mailboxes over to our new exchange 2010 farm and as such we will be in co-exsistance with exchange 2007 and 2010 for awhile. What are the steps or procdures to also include exchange 2010 with the 2007 in unity connections? Currently under Smart Host is the IP address of our exchange 2007 server.
    Thank you.

    Hi,
    This depends on how you plan on performing the migration. I would suggest the following:
    -Creating a new unified messaging service for Exch 2010. You can re-use the same service account name as long as you completed the configuration steps for that integration.
    -As you move over user's mailboxes from 2007 to 2010, you can delete the 2007 UM service and add the new 2010 UM service. If you want to change many users at a time you'll need to use bulk administration to change them. If you use BAT to change accounts, see the link below where I have listed them out for another CSC user.
    -You can change the Smart Host setting once you have configured the Exch 2010 enviornment to handle your main corporate mail (changing the MX records to point to a 2010 Edge Transport).
    Changing the UM service with BAT:
    https://supportforums.cisco.com/message/3572200#3572200
    Good luck.

  • Live Record issue on Unity Connection 8.5

    We have the CoS for Live Record set to a maximum message length of 3600 seconds but our recordings are cutting off at 20 minutes exactly.  We are using a single inbox solution with Exchange 2010 and there are no mailbox size limits on the users. Any ideas?

    Hi,
    Under Cisco Unity Connection Administration webpage Under System Settings >> Advanced >> Telephony >> Maximum Recording Time in Milliseconds; check if this value is 1200000 (20 minutes); if yes then change this to 3,600,000 milliseconds (1 hour).
    HTH
    Manish

  • Issues with WiFi connection to Deskjet 3545

    Hi,
    I have number of issues with WiFi connection to my new Deskjet 3545 AIO:
    1. Printer is not able to get IP address automatically from home WiFi router (all other devices get IP with no problem). Using WPS allow printer to register in network but after switching off, WPS setting is not stored, so I have to do it again. This I was able to solve with manual entering of IP address, netwrok mask, DNS and gateway address.
    2. Official HP software installed from HP site was able to find printer for 3dattempt, and it started to work. But after a while, "HP utility" program loose connection to printer,  so I can not see any parameters, and I get "can not find printerä message when start to to print. After a some time (minutes to hours), whithout any action from my side, connection to printer seems to be restored, so I can see printer parameters in "HP utility" and printing is started.
    3.  Official HP software installed from HP site on PC (Windows 7) is not able to find printer on WiFi at all, works only with USB.
    All this is disaponinting and unexpected, as my office HP LaserJet Pro 400 Color works perfect.

    Hi @DmiBro,
    Welcome to the HP Forums!
    I see that you are having some wireless issues with your HP Deskjet 3545 to your Mac OS X 10.10 and Windows 7 computers. I am sorry to hear this, but I am happy to help!
    I would recommend the following guides:
    HP Single-Function and Multifunction Printers - 'Printer is offline' Message Displays on the Compute.... (The solutions for OS X v10.8 Mountain Lion and OS X v10.9 Mavericks will work on Mac OS X 10.19 Yosemite.)
    HP Single-Function and Multifunction Printers - 'Printer is offline' Message Displays on the Compute....
    HP ENVY 4500 and HP Deskjet Ink Advantage 3540 e-All-in-One Printer Series - Printer Does Not Mainta....
    Tips for troubleshooting wireless connection issues
    The following tips can help you troubleshoot and avoid wireless connectivity issues. You can try these tips separately or in combination to get a successful wireless signal.
    Move the printer and the computer closer to the router, but no closer than 6 ft (1.8 m). Wireless signals can be weaker at greater distances between the printer and the router.
    If you are experiencing an intermittent wireless connection, try restarting your router. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router.
    Remove any metal objects between the printer, the computer, and the router. Objects such as refrigerators, microwaves, or metal bookcases can interfere with wireless transmission.
    Move any device that emits radio signals, such as microwaves and cordless telephones, farther away from the printer. Such devices can interfere with wireless signals.
    I would also recommend this website, HP Wireless Printing Center - Troubleshooting Issues.
    Hope this information is helpful, and have a nice day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Issues with my connection when gaming (Insurgency)

    Hello,
    I just bought the MSI GT72 2QE. I am very pleased with de specs like the Geforce GTX 980m and the i4710hq but there is an issue that is bothering me some days now. When i am playing my beloved game Insurgency, i get ping spikes all the time. So i followed up some instruction on uninstalling the Killer software suite and just installing the drivers when i encountered the next problem. My Killer Wireless-n/a/ac 1525 Wireless Network Adapter couldn't find the drivers in the 'drivers only' package. But i did my best to find other drivers and accomplished after 5 hours full of frustration. So that is done but still doesn't solve my problem.
    I don't know what to do anymore and I'm starting to think that maybe my Killer Wireless-n/a/ac 1525 Wireless Network Adapter is the issue. Maybe this is a hardware issue. I contacted the store where i bought it and they will contact me in 48 hours with a possible solution but the guy said that after all my effort it seems like a hardware issue indeed. You guys are my last hope or my laptop will be gone for 3 weeks at the factory.
    Video of ping:
    nl.tinypic.com/r/ztisd1/8
    I hope someone has the solution.
    Excuse me for my incorrect English, it's not my native language.
    Bye!

    Thanks for your reply.
    I'm glad (and I'm not glad for the others..) that I'm not the only one. But it's not because there are more devices connected to my router because I am the only one now and I'm still having this problem while my other laptop doesn't have any problems at all. I've tried everything so far now. Resetting my router, restarting my router, reinstalled windows, reinstalled drivers, got rid of the software suite, turned off firewalls, virusscanners etc. Everything.
    I thought it was only with Insurgency but it's also bugging me with Battlefield 4.
    So i have tried and done everything i could find on every forum on the internet. Still I don't get the download/upload/connection I am used to when using wireless. When i am in my room, which is 10m away from the wireless router, my download speed is max 1200 kb/s where I would easily get 2300 kb/s. Also when playing online games I am having big issues with my latency/ping. It goes from 60 to 200 to 400 and back every 15/20 seconds. I also own a Asus laptop and I don't have any issues at all with the wireless connection. When I am in my room there are no problems at all. I am starting to think that the Killer Wireless adapter is just a f*cked up thing. I bought a laptop (GT72 with 980m) for €2300 but I am having all these issues with the connection. It makes me really frustrated.
    Longer vid of ingame netgraph:
    nl.tinypic.com/r/97mjae/8
    I am hoping that there is something that solves my issues. I'm starting to think that another wireless network adapter from another brand is the only option. Is there an option to change the wireless network adapter on my laptop because I will if I can. This piece of sh*t needs to be replaced.
    Bye

  • Issues with ODI connection to Hyperion Financial Management

    Hi,
    I am having some issues with ODI connection to Hyperion Financial Management. ODI and Financial management are setup on different machines.
    The ‘Cluster(Data Server)’ name in Topology is given as ‘hfm03cl’. On reverse-engineering a model it gives the following error:
    org.apache.bsf.BSFException: exception from Jython:
    Traceback (innermost last):
    File "<string>", line 38, in ?
    com.hyperion.odi.common.ODIHAppException: Error occurred in driver while connecting to Financial Management application [HFM1] on [hfm03cl] using user-name [admin].
    at com.hyperion.odi.hfm.ODIHFMAppConnection.<init>(ODIHFMAppConnection.java:58)
    When HFM is installed on the same machine, it works fine. How does ODI identify a cluster on a different machine? Do I have to give the machine name along with the cluster name? If so, what is the format?
    Thanks,
    Su

    You will need to have the HFM client installed on any machine that will be running ODI (i.e. Designer or Agent) that will be executing connections to an HFM server.
    Once you have the HFM client installed, see if you can actually connect to HFM from that machine using the HFM client.
    Couple of other thing, in the Physical Schema, have you set the Application Catalog and Work Catalog to the same HFM application?
    Also, when you are reversing, are you using the local agent or one you have installed using agentservice?
    geeo

  • Since the Mountain Lion OS update today I've had issues with internet connection and e-mail, has anyone else?

    Since the Mountain Lion OS update today I've had issues with internet connection and e-mail, has anyone else?

    That's what I would have thought, but even after saving the setting, as soon as I shut down my computer or log out of Mail, it automatically defaults back to 25. It's a bit frustrating.
    Now I just need to figure out how to get rid of those horrible pop-up banners but still have my glass sound and number of emails in the red dot when I get an email...
    These little tweaks are the only thing I HATE about upgrading my OS.

  • IPhone Issues with USB Connection and Bluetooth in GM cars

    I recently purchased a 2009 Chevy Cobalt SS/TC and it has a USB connection for an iPod. Prior to the 2.1 updated the USB connection worked flawless as well did my handsfree/bluetooth. I had the Apple Genius Bar check my iPhone for any issues due to a corrupt update but everything turned up fine. When i connect to my car I receive an error message (iPod Did Not Authenticate. Check iPod Version). Also my bluetooth will sync but when you answer the phone using hands free you get no audio from the iPhone or speakers in the car. I used a friends iPod and everything worked fine but when I connect with a new iPod it displays the same error. I have contacted GM but they said talk to Apple.
    If anyone can help please let me know.
    Thanks

    Hey J,
    Well you got me thinking about your question, and I guess I didn't get it the first time. Again, I own the same car - 09 Chevy Cobalt SS/TC, Black. A lot of fun! I plugged my iPhone into the radio USB connection and get the same error. The GM radio does not support the iPhone. It will not authenticate. The GM radios' firmware is looking for an iPod, not an iPhone. That is expected. As far as the iPhone and it's Bluetooth, again the iPhone's Bluetooth hands free works fine, except I cannot answer the iPhone during an incoming call without first unlocking the iPhone then pressing the mute button on the steering wheel. For what it's worth the iPhone will charge through the USB connection. I'm a little confused on what you are trying to connect. Bottom line, an iPod should always work, an iPhone, not at all. Lastly, I have purchased the GM Personal Audio Link (PAL) and hope to use it with my iPod so I can put the iPod in the glove compartment. Although I have heard a lot of negative comments and issues with it for being slow and sluggish. If so, I'll be sending it back and I'll stay with the USB connection. I'll let you know how that works.

  • I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?

    I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?

    What is the make & model of your home Wi-Fi router that you are attempting to connect your G5 iMac to? Which exact model of iMac do you have?
    What wireless security type is your router using: WEP, WPA, or WPA2? If you temporarily disable wireless security, can the iMac connect to it now?

  • My itunes account shuts down for no reason.  It wont recognize my iphone and there is an issue with network connectivity and itunes.  I have already  reinstalled itunes and did a syste restore on my computer, firewall checked and virus scan done.  Ideas??

    My itunes account on windows xp shuts down for no reason.  If even try to delete something from my library it shuts down.   It wont recognize my iphone and there is an issue with network connectivity and I can't connect to the store.  I have already  reinstalled itunes and did a system restore on my computer, firewall has been checked, itunes is ok on firewall and virus scan done.  Ideas??

    Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

  • Are there compatibility issues between Unity Connection 8.5.1 and IE 11

    Just recently installed IE 11 and now when I log in to Unity and try to use one of the drop downs, like "edit" to edit a greeting or password or whatever it doesn't drop anything down. Can't get to any of the "edit" menu items. Do I have to drop back if I want to continue using internet explorer?                  

    Hi Scott,
    I didn't see any specific bugs related to IE11 but it is not
    on the supported browser list for CUC 8.x so you may be out of luck;
    Software Requirements—Administrator Workstations
    Revised June 19, 2013
    •To  access web applications on the Cisco Unity Connection server, the  operating system and web browser must be compatible with the version of  Unity Connection that you are installing. Table 1 lists supported operating-system and browser combinations.
    Table 1     Supported Operating Systems and Browsers on Administrator Workstations for Cisco Unity Connection 8.x 
    Operating System
    on Administrator Workstation Browser on Administrator Workstation
    Microsoft Windows Vista
    •Microsoft Internet Explorer 8.0 and 7.0
    •Mozilla Firefox 3.0 and 2.0
    •Microsoft Windows Server 2003
    •Microsoft Windows XP
    •Microsoft Internet Explorer 8.0
    •Microsoft Internet Explorer 7.0 and 6.0 (plus SP1)
    •Mozilla Firefox 3.0 and 2.0
    Mac OS X 10.4 and later
    Mozilla Firefox 3.0 and 2.0
    Red Hat Enterprise Linux
    Mozilla Firefox 3.0 and 2.0
    Microsoft Windows 7
    (32 and 64 bit)
    •Microsoft Internet Explorer 8.0, 9.0(1) and 10.0
    •Mozilla Firefox 3.6, 10
    Microsoft Windows 81
    (32-bit and 64-bit)
    •Standard
    •Professional
    •Enterprise
    •Microsoft Internet Explorer 10.0
    •Mozilla Firefox 17
    1 Windows 8 in the Desktop Mode.
    Note Cisco Unity  Connection Web Interface drop down menus: Cisco Unity Connection  Administration(CUCA) and Cisco Personal Communications Assistant(CPCA)  are not supported for Google Chrome.
    •Table 2 lists software required for correct browser configuration.
    Table 2     Software Required for Correct Browser Configuration on Administrator Workstations for Cisco Unity Connection 8.x 
    Browser Required Software
    Firefox
    The following software, depending on the operating system:
    •With Mac OS X:
    –Java 2 Platform, Standard Edition (J2SE) Runtime Environment 6 (1.6.x).
    –Java Embedding Plugin for Mac OS X version 0.9.5 or later.1
    •With Linux:
    –ALSA driver version 1.0.9 or later
    –Java 2 Platform, Standard Edition (J2SE) Runtime Environment 6 (1.6.x) .
    •With Windows, Java 2 Platform, Standard Edition (J2SE) Runtime Environment 6 (1.6.x)
    Internet Explorer
    Java 2 Platform, Standard Edition (J2SE) Runtime Environment 6 (1.6.x)
    1 The Java Embedding Plug-in for Mac OS X is bundled with Firefox versions 1.5.0.1 and later.
    Note Cisco Unity  Connection Web Interface drop down menus: Cisco Unity Connection  Administration(CUCA) and Cisco Personal Communications Assistant(CPCA)  are not supported for Google Chrome.
    From;
    System Requirements for Cisco Unity Connection Release 8.x
    http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html#wp512623
    Cheers!
    Rob
    "When it comes to luck you make your own  " 
    - Springsteen

Maybe you are looking for