SIP Error 484 Address Incomplete.

Hello,
Some users complain that some calls doesn't works...
I have check the monitoring and I can see that calls have a SIP error 484 : Gateway responded with 484 Address Incomplete.
My mediation server was directly connect to the provider gateway, I have open a ticket to their support, but I have no return for the moment.
I didn't see any error in the event viewer of mediation server.
All my users concerned by this problem have their line uri filled correctly.
In waiting their answer, can I verify something in the Lync environnement ?
Thanks,

Are these for inbound calls or outbound calls or both? Is it always the same number that fails? Can you reproduce the issue by having the user call the number that failed again? Are you normalizing to E.164 on the gateway as well as your
Lync dial plan? For outbound calls, I'd verify that you're normalizing all calls to E.164 format before sending it to the gateway so that it never receives a partial phone number. I'd also confirm that the gateway is normalizing numbers coming
from Lync into a format your telephone company will accept if they don't accept E.164. For inbound calls, I'd ensure that all calls coming from the gateway are formatted as E.164.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

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<removed by moderator>
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Hi,
I am new to the forum so please excuse if I post incorrectly without conforming to the standards.
We need to send mails using the UTL.MAIL package and have installed them on the database.
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Edited by: 984757 on 29-Jan-2013 02:56
Edited by: 984757 on 29-Jan-2013 02:57

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